What 153 owners told NHTSA about the 2013 Kia Rio

TL* THE CONTACT OWNS A 2013 KIA RIO. WHILE DRIVING 25 MPH AND APPLYING THE BRAKES, THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000.

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TL* THE CONTACT OWNS A 2013 KIA RIO. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE VEHICLE WOULD JERK VIOLENTLY, ACCELERATE, AND STALL. ALL THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,252.

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I HAVE A COUPLE ISSUES WITH MY 2013 KIA RIO. THE FIRST ISSUE IS ACCELERATION. AROUND THE 30,000 MI MARK, I TOOK MY CAR TO HAVE THE RECOMMENDED SERVICE WHICH INCLUDED AN INDUCTION SVC. SINCE THEN MY CAR HAS NOT HAD THE SAME GOOD ACCELERATION ABILITY IT HAD WHEN I PURCHASED THE CAR. I'VE TAKEN THE CAR TO TWO DEALERSHIPS AND HAVE BEEN TOLD THAT THIS IS JUST NORMAL WEAR ON THE CAR. THE SECOND IS SOMETHING WITH THE STARTER, BATTERY, ALTERNATOR, ETC. I USE THE WORD "SOMETHING" BECAUSE NO ONE HAS BEEN ABLE TO PINPOINT WHAT IS THE PROBLEM. I BOUGHT A NEW BATTERY ON MAY 18, 2015. POST THAT BATTERY PURCHASE, THE CAR DID NOT START ON JUNE 27, 2015 (I HAD TO GET A JUMP). THIS NO CRANK WAS POST A BATTERY, STARTER AND ALTERNATOR CHECK BY THE DEALERSHIP ON MAY 23, 2015. BY THE WAY, THE TESTS ALL CAME BACK FINDING NO FAULT. I HAD TWO MORE NO CRANK SITUATIONS ON JULY 19 AND AUGUST 2, 2015. I'VE TAKEN IT BACK TO THE DEALERSHIP AFTER JULY 19 AND HAVE BEEN TOLD BY KIA THAT THIS WILL HAPPEN WHEN IT'S HOT. I DON'T BELIEVE THEM BECAUSE I BOUGHT THE CAR IN THE HELL OF ST. LOUIS, MO SUMMER AT 55 MILES IN 2012 AND DID NOT HAVE THIS RECURRENT PROBLEM UNTIL RECENTLY.

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TL* THE CONTACT OWNS A 2013 KIA RIO. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS FAILED REPEATEDLY. THE CONTACT MENTIONED THAT THE HEADLIGHTS WOULD FLICKER ON AND OFF MULTIPLE TIMES AS THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

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I WAS WAITING BEHIND SOMEONE AT A COMPLETE STOP FOR THEM TO MAKE A LEFT HAND TURN AND SOMEONE CRASHED INTO THE BACK OF ME AND SMASHED ME INTO THE PERSON IN FRONT OF ME. THE PERSON ADMIT HE DID.NOT SEE US STOPPED AND HIT ME AT ABOUT 45 TO 50 MPH AND MY AIRBAGS DID NOT DEPLOY I WOULD THINK THEY SHOULD HAVE AT HOW HARD I WAS HIT AND HOW HARD THE CAR FORCED ME INTO THE CAR IN FRONT OF ME . I WAS DIAGNOSED WITH DOUBLE WHIPLASH AND SEVERAL TORN. MUSCLES IN MY CHEST AND SHOULDERS A BRUISE THE SIZE OF A SOFTBALL ON MY RIGHT HIP FROM THE SEAT BELT AND A BURN ON MY LEFT ELBOW FROM HOW HARD IT HIT MY DOOR BOTH THE PALMS OF MY HANDS WERE BRUISED AND I COULD BARELY WALK FOR 2 DAYS FROM SORENESS AND HAVE BEEN SEEING A CHIROPRACTOR FOR 5 MONTHS NOW MY CAR WAS TOTALLED

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WHENEVER CAR IS RUNNING WOULD HERE A KNOCKING OR RATTLING SOUND,HAD TOO REPLACE PARKING LIGHT BULBS THREE TIMES IN FIRST YEAR THEY BURNT OUT AND ON THREE OTHER OCCASIONS THE CHECK ENGINE LIGHT WOULD KICK ON AND WHEN I WOULD GET CAR TO SERVICE CENTER CHECK ENGINE LIGHT WOULD GO BACK OUT AND THEY WOULD WANT TO CHARGE ME TO RUN A DIAGNOSTIC IF NOTHING SHOWED AFTER THEY RAN IT ALSO SAID MY WARRANTY WOULDN'T COVER FAULTY IGNITION AND DOOR LOCK FIRST MY DOOR LOCKS STARTED GETTING JAMMED AND I ASSUMED THAT MAYBE SOMEONE HAD TRIED TO BREAK INTO CAR BUT THEN MY CAR WAS IN REPAIR SHOP ON A UNRELATED ISSUE MY REPAIR GUY CALLS AND TELLS ME MY IGNITION AND KEY ARE STUCK BETWEEN ACC AND START AND WOULDN'T COME OUT OR TURN THE REST OF THE WAY ON OR OFF ALSO HAVE HAD TO PAY FOR AIR FILTER REPLACEMENT ON CAR AT SIX MONTHS OLD AND THE LABOR BECAUSE IT WASN'T PART OF EXTENDED SERVICE PLAN THE KEY THEN HAS BEEN LITTLE TRICKY HAVING TO PUT IN AT A ANGLE KINDA AND NOW ITS STUCK AGAIN IN BETWEEN ACC AND START AGAIN SO REPAIR GUY DID SOME SEARCHING AND FOUND THAT SOMETIMES IF YOU DISCONNECT THE NEG BAT CABLE IT WILL RELEASE THE IGNITION AND THAT IT COULD HAVE SOMETHING TO DO WITH THE GEAR SHIFT NOT IN GAUGING INTO PARK ALL THE WAY EVEN THOUGH THE SHIFTER SAYS IT IS AND THE SHIFTER WONT GO UP ANYMORE THERE SEEMS TO BE ONE THING AFTER ANOTHER WITH THIS CAR OH AND I ALSO BURNED MYSELF LEANING AGAINST FRONT QUARTER PANEL BUT THE HOOD ITS SELF WAS COOL TO THE TOUCH. *TR

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TL* THE CONTACT OWNS A 2013 KIA RIO. WHILE DRIVING AT APPROXIMATELY 40 MPH AND SLOWING DOWN AT A STOP LIGHT, THE CONTACT OBSERVED SMOKE COMING FROM THE HOOD OF THE VEHICLE. THE CONTACT EXITED THE VEHICLE AND LIFTED THE HOOD AND OBSERVED FLAMES. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE YARD. THE MANUFACTURER WAS MADE AWARE THE FAILURE. THE FAILURE MILEAGE 9,175. UPDATED 09/01/2015*LJ UPDATED 10/14/2015*JS

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TL* THE CONTACT OWNED A 2013 KIA RIO. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THERE WAS SMOKE COMING FROM THE HOOD. THE CONTACT UNLATCHED THE HOOD AND DISCOVERED THAT THE ENTIRE ENGINE COMPARTMENT WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE CAUSE OF THE FIRE WAS NOT DETERMINED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000.

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AIR BAGS DID NOT DEPLOY TILL VEHICLE WAS ROLLED OVER. *TR

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MY POWER STEERING IS CUTTING IN AND OUT INTERMITTENTLY. THIS IS ACCOMPANIED BY A NUMBER OF INDICATOR LIGHTS TURNING ON. THE DEALERSHIP IS NOT TREATING MY ISSUE WITH ANY URGENCY, AND IS CONTENT TO HAVE ME CONTINUE DRIVING MY VEHICLE FOR 6 DAYS WHILE THE POWER STEERING HAS BEEN CUTTING IN AND OUT. I WANT TO FILE A FORMAL RECORD OF THIS ISSUE IN CASE IT CAUSES A SEVERE ACCIDENT. *JS

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KIA RIO5 LX 2013 STARTED TO MAKE RATTLING / PINGING NOISE IN THE ENGINE AT 70000 MILES. I TOOK IT TO THE DEALERSHIP WAS TOLD THEY CAN'T HEAR IT. THE NOISE STARTED TO GET LOUDER AT 89000 MILES BROUGHT IT BACK TO DEALERSHIP AND THE TECHNICIAN SAID IT'S BECAUSE OF EXCESSIVE CARBON. THEN WAS TOLD TO DO DECARB, REPLACE SERPENTINE BELT, FUEL TANK FILTER & SPARK PLUGS AND THE PINGING WOULD GO AWAY. THE PINGING WAS STILL THERE BUT NOT AS BAD AROUND 94000 MILES BROUGHT IT BACK FOR PINGING HAD THE TECHNICIAN RIDE WITH ME AND HE AGREED IT WAS PINGING ALL THE TIME NOW. THEY DID ANOTHER DECARB SYSTEM ON IT AND TOLD ME THAT ITS NORMAL THE CAR IS GOING TO PING AND I SHOULD RUN 91 OCTANE EVERY 4TH TANK OF GAS. AT 96000 MILES CHECK ENGINE LIGHT COMES ON AND IT'S KNOCK SENSOR CODE THEY HAD TO CALL NORTH AMERICA KIA & KOREA OF KIA LOOKING FOR ANSWER TO SEE WHAT THE PROBLEM IS WITH MY CAR. MY KIA WAS AT DCH KIA OF TEMECULA FOR 7 DAYS AND THEY STILL COULDN'T GIVE ANSWER WHY OR WHAT WAS WRONG WITH MY CAR. THEY JUST SAID IT WAS ONE OF THOSE ISSUE THAT EVERYONE WAS SCRATCHING THERE HEADS AT. THEY USED A TOP ENGINE CLEANER AND THE KNOCK SENSOR CODE HAS BEEN STABLE FOR NOW BUT THE PINGING IS STILL THERE. THEY JUST KEEP TELLING ME I DRIVE TO MUCH & TO USE CHEVRON TECHRON FUEL ADDITIVE PLUS EVERY 4TH TANK USE 91 OCTANE. I CALL KIA CONSUMER AFFAIRS AND WAS TOLD MY CASE IS GETTING PASSED ON TO ONE OF THERE ANALYZE. FINALLY THE ANALYZE CALLED ME I ASKED HIM IF HE HAD MY PAPER WORK HE SAID NO HE DIDN'T NEED IT HE TALKED TO THE TECHNICIAN AT KIA OF TEMECULA AND WANTED TO HEAR MY SIDE. I EXPLAINED TO HIM MY ISSUES AND THE ANALYZE NICK SAID SO IS THE CHECK ENGINE LIGHT ON? REPLIED NO HE SAID SO IT'S FIXED THEN I EXPLAINED TO HIM NO SINCE KIA OF TEMECULA COULDN'T GIVE ME ANSWER WHY OR WHAT IS CAUSING THE ISSUES OF MY KIA RIO. NICK SAID HE WOULD CALL ME BACK, IT'S BEEN 2 WEEKS NO PHONE CALL BACK TO ME. *TR

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REQUESTING THAT NHTSA PLEASE AMPLIFY AND INVESTIGATE. STEERING WHEEL ON MY KIA RIO 2010 CAR STARTED SQUEAKING WHEN THE STEERING WHEEL IS TURNED EITHER LEFT OR RIGHT. POWER STEERING FLUID IS NORMAL AND THE CAR HAS NOT BEEN IN AN ACCIDENT. THERE MAY BE A CONNECTION IN REGARDS TO THE "CURRENT" RECALL IN REGARDS TO "AN IMPROPER APPLICATION OF THREAD-LOCKING ADHESIVE" THAT THE KIA SOULS HAVE. THERE IS "NUMEROUS" POSTINGS ON WEB SITES OF OWNERS COMPLAINING ABOUT THE SAME STEERING WHEEL SOUND ISSUE. THE STEERING WHEEL SOUND, IS NOT NORMAL AND IT IS WAY TOO MUCH OF A COINCIDENCE TO IGNORE. PLEASE PURSUE "DUE DILIGENCE" IN REGARDS TO THIS. THANK YOU. *TR

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PURCHASED THE RIO BRAND NEW AT ABOUT 1000 OR MORE STARTED MAKING NOISES COMING FROM ENGINE COMPARTMENT BROUGHT CAR 2-3 TIMES TO DEALERSHIP ABOUT PROBLEMS. NEVER REPAIRED ALSO FUEL MILEAGE HAS DROPPED DRAMATICALLY AND THAT'S WITH ECO MODE ON.GOING BACK TO DEALER ONE MORE TIME TO SEE WHAT COMES OUT OF IT.ALSO I AM RETIRED ARMY STAFF SGT. *TR

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TL* THE CONTACT OWNS A 2013 KIA RIO. THE CONTACT STATED THAT THERE WAS A LEAK IN THE CABIN. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE AC CONDENSER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000 AND THE CURRENT WAS 22,500.

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I DID NOT HAVE AN ACCIDENT OR ANYTHING TO THAT NATURE. WE BOUGHT OUR DAUGHTER A 2013 KIA RIO. I WAS SITTING IN THE PASSENGER SEAT AND NOTICED THAT THE PASSENGER SEAT IS MUCH LOWER THAN TO DRIVERS SEAT. I REALIZED GOD FORBID IF THE AIRBAG GOES OFF, THE PERSON WILL BE HIT IN THE FACE INSTEAD OF THE CHEST. IM NOT SURE IF YOU CAN HELP ME, BUT IS THIS A DEFECT IN THE CAR. I FOUND IT ODD. THE CAR WAS BOUGHT AT AUTOWORLD KIA IN EAST MEADOW NY. THANK YOU FOR YOUR HELP *TR

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TL* THE CONTACT OWNS A 2013 KIA RIO. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE POWER STEERING MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME DIFFICULT TO TURN. THE CONTACT INDICATED THAT THE SENSOR LIGHTS FOR THE ELECTRONIC POWER STEERING, ELECTRONIC STABILITY CONTROL AND THE ANTI-LOCK BRAKING SYSTEM WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE POWER STEERING ASSEMBLY WAS REPLACED BUT THE DEFECT WAS NOT REMEDIED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 9,215.

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TL* THE CONTACT OWNS A 2013 KIA RIO. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED AS THE POWER STEERING SUDDENLY MALFUNCTIONED. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE ELECTRICAL HARNESS TO THE COMPUTER WAS REPLACED. THE FAILURE RECURRED TWICE AFTER THE REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 70.

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TL* THE CONTACT OWNS A 2013 KIA RIO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT END FAILED AND CAUSED THE VEHICLE TO ABRUPTLY VEER TO THE RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE FRONT END ALIGNMENT NEEDED TO BE REPAIRED. THE CONTACT HAD EXPERIENCED THE EXACT SAME FAILURE THREE TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 100.

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I WAS STOPPED FOR A STOP SIGN AT AN INTERSECTION WHEN FLAMES SHOT UP FROM UNDERNEATH THE HOOD! THERE WAS NO WARNING AT ALL THAT ANYTHING WAS EVEN WRONG W/THIS CAR! NO LIGHTS ON THE DASHBOARD...NO WARNING! *TR I QUICKLY PUT IT INTO PARK AND JUMPED OUT. THE FIRE DEPARTMENT WAS THERE IN A MATTER OF MINUTES. I AM IN THE PROCESS OF REPORTING THIS INCIDENT TO THE CONSUMER AFFAIRS IN RIVINE, CAL. I STILL DO NOT KNOW WHAT HAPPENED TO CAUSE SUCH A FIRE!

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TL* THE CONTACT OWNS A 2013 KIA RIO. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. UPON IMPACT, THE FRONTAL AIR BAGS FAILED TO DEPLOY. THE CONTACT ALSO MENTIONED THAT THE SEAT BELT FAILED TO PROPERLY SECURE A CHILD PASSENGER. THE CONTACT SUSTAINED MINOR BRUISING AND THE PASSENGER SUSTAINED WHIPLASH AND SHOULDER INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

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I WAS EXPERIENCING POWER LOSS AND NOISES FROM THE MOTOR. I HAVE TAKEN THIS CAR IN THREE TIMES NOW FOR THE SAME ISSUE AND THE DEALER (TEMPE KIA) SAYS THERE IS NOTHING WRONG WITH THE MOTOR. THE SHOP MANAGER WAS EXTREMELY RUDE. THE FIRST TIME THEY TOOK IT FOR A TEST DRIVE AND HEARD THE LIFTERS. TOOK IT BACK A MONTH LATER AND THEY SAY THEY HEAR NOTHING. NOTHING WAS DONE WITH MY CAR. *TR

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JOE MYERS KIA & THE MANUFACTURER OF KIA HAVE BEEN FRAUDULENT IN THEIR BUSINESS WITH ALL THE 2013 KIA RIOS REAR WINDSHIELD DESIGN HAS A DEFECT IN THE CONSTRUCTION OF THE BUILD OF THE VEHICLE, THE BACK WINDSHIELD IS BUILT TO HIGH & IT CAUSES AN OBSTRUCTION TO DRIVERS VISIBILITY. IN 2007, THE DOT PROPOSED A NEW SAFETY REGULATION TO HELP ELIMINATE BLIND ZONES BEHIND VEHICLES THAT CAN HIDE THE PRESENCE OF INDIVIDUALS. THE PROPOSED RULE WAS REQUIRED BY CONGRESS AS PART OF THE CAMERON GULBRANSEN KIDS TRANSPORTATION SAFETY ACT OF 2007. IN ADDITION, ISSUED BY THE (NHTSA), WOULD EXPAND THE REQUIRED FIELD OF VIEW FOR ALL CARS. THE KIA MANUFACTURERS DESIGN OF THE BACK WINDSHIELD OF THE 2013 KIA RIOS ARE NOT IN COMPLIANCE WITH THE SAFETY REGULATION SET BY NEITHER THE DOT NOR THE PROPOSAL ISSUED BY THE NHTSA NOR THE STANDARDS FOR SAFE DRIVING THAT ARE SET BY THE DPS FOR DRIVERS. LISTED BELOW ARE SAFETY MEASURES THAT THE HANDBOOK INCLUDES FOR DRIVING, BOTH MIRRORS & WINDOWS ARE NEEDED. 1.BACKING UP OR REVERSE 2.BLIND ZONES OR BLIND SPOTS 3.TAILGATING THE 2013 KIA RIOS DESIGN OF THE BACK WINDSHIELD COULD TAKE A LIFE DUE TO THE FACT THAT IT CAUSES AN OBSTRUCTION TO A DRIVERS SIGHT. VIOLATIONS BELOW THAT THEY HAVE COMMITTED UNDER DOT. PART 579 THIS REGULATION ALLOCATES BETWEEN MOTOR VEHICLE AND EQUIPMENT MANUFACTURERS THE RESPONSIBILITIES UNDER THE 1974 MOTOR VEHICLE AND SCHOOL BUS SAFETY AMENDMENTS FOR RECALLING AND REMEDYING DEFECTIVE MOTOR VEHICLES AND EQUIPMENT OR MOTOR VEHICLES & EQUIPMENT NOT BUILT IN COMPLIANCE WITH THE LAW. *TR

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TL* THE CONTACT OWNS A 2013 KIA RIO. THE CONTACT STATED THAT WHILE REVERSING FROM A RESIDENTIAL DRIVEWAY, THE CONTACT LOST REAR WINDOW VISIBILITY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS ADVISED THAT THE REAR WINDOW WAS BUILT ABNORMALLY HIGH. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 30. *TR

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TL* THE CONTACT OWNS A 2013 KIA RIO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT NOTICED THAT THE REAR WINDOW WAS TOO HIGH AND THE CONTACT WAS UNABLE TO SEE OTHER VEHICLES. THE VEHICLE WAS TAKEN TO THE DEALER BUT A DIAGNOSIS WAS NOT PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 400. *TR

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TL* THE CONTACT OWNS A 2013 KIA RIO. THE CONTACT STATED THAT THE REAR WINDSHIELD WAS LOCATED TOO HIGH FOR HER TO BE ABLE TO SEE THE TRAFFIC COMING FROM BEHIND THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THEY COULD INSTALL ADDITIONAL MIRRORS FOR THE CONTACT TO BE ABLE TO SEE TRAFFIC BEHIND THE VEHICLE. THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO FURTHER ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 400. UPDATED 6/17/13 *CN

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