What 153 owners told NHTSA about the 2013 Kia Rio

WHILE DRIVING ON THE HIGHWAY THE ELECTRONICALLY CONTROLLED POWER STEERING QUIT WORKING MAKING IT VERY HARD TO STEER THE CAR AND COULD HAVE CAUSED A SERIOUS ACCIDENT.

NHTSA ODI 11142881

I HAVE A 2013 KIA RIO SX RED, MANUAL 6-SPEED. I HAVE BEEN HAVING ISSUES WITH MY VEHICLE ROLLING BACK WITH PARKING BREAK FULLY ENGAGED. VEHICLE ROLLS BACK ON SURFACES WITH NOT MUCH OF AN INCLINE AT ALL. NO INCIDENTS OR ACCIDENTS REPORTED. VEHICLE WAS STATIONARY, TURNED OFF, GEAR IN NEUTRAL (HOWEVER I HAVE BEEN LATELY LEAVING IT IN 1ST GEAR IF FEAR IS TO ROLL BACK), PARKING BREAK FULLY ENGAGED. HAS HAPPENED ON MULTIPLE OCCASIONS.

NHTSA ODI 11132349

MY AIRBAG LIGHT CAME ON THEN WENT OFF, IT STAYS ON NOW. KIA TELLS ME THE CLOCK SPRING SHORTED OUT. NO IDEA WHY! THEY TELL ME I NEED A NEW AIRBAG AND CLOCK SPRING. DRIVERS SIDE. THE CODE IS B134600. THE PRICE $1037.47 + TAX !! THAT'S 2 HOURS LABOR. THEY TOLD ME IT WON'T PASS INSPECTION WITHOUT BEING FIXED. HELP-NOT SURE WHAT TO DO. I WAS DRIVING WHEN THE LIGHT CAME ON.

NHTSA ODI 11132215

8-12-18: CAR STARTED TO SPUTTER WHILE DRIVING ON FREEWAY OR SURFACE STREETS. RESTARTING WAS SPORADIC. CHECK ENGINE LIGHT CAME ON. ENGINE DIAGNOSED AS NEEDING A CRANKSHAFT POSITIONING SENSOR. PART APPROX $90. LABOR $100. CAR RUNS FINE NOW. JUST WANTED TO GET THIS OUT AND SEE IF ANYONE ELSE HAS EXPERIENCED THAT SAME.

NHTSA ODI 11120844

ON 06/12/2018, MY 2013 KIA RIO HAD A FIRE IN THE ENGINE COMPARTMENT THAT TOTALED THE VEHICLE. THE FIRE WAS NOT THE RESULT OF AN ACCIDENT OR RECENT MAINTENANCE. THE CAR SIMPLY BURST INTO FLAMES IN THE ENGINE COMPARTMENT WHILE DRIVING.

NHTSA ODI 11113386

RATTLING CAN BE HEARD FROM UNDER THE HOOD INSIDE THE CABIN

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UPON RESEARCH I WAS ABLE TO FIND OUT THAT THE KIA RIO HAS THE SAME ENGINE USED IN THE KIA OPTIMA WHICH HAS BEEN RECALLED. JUST RECENTLY METAL SHAVINGS WERE FOUND MY KIA RIO WHY ARE NOT ALL CARS WITH THE SAME ENGINE BEING RECALLED?

NHTSA ODI 11102630

TAKATA RECALL THE AIR BAGS ARE NOT WORKING PROPERLY THE LIGHT COMES ON SAYING THEY'RE NOT WORKING AND THAT THEY WON'T GO OFF IN A CRASH IT HAPPENS EVERY TIME I TURN MY CAR ON

NHTSA ODI 11101524

I WAS DRIVING WITH MY DOG TO A VET APPOINTMENT. I HEARD A NOISE THAT SOUNDED LIKE I HIT A POT WHOLE BUT I LOOKED AND THERE WAS NO WHOLE AND THE CAR WAS STILL DRIVING LIKE NORMAL SO I CONTINUED ON MY WAY. THERE WAS A DETOUR FOR ROAD CONSTRUCTION I ENDED UP HAVING TO PULL OVER BECAUSE I DID NOT KNOW WHERE I WAS. THE CAR DIED SEEMED TO BE BECAUSE OF THE BATTERY LOSS POWER SO I LET THE CAR REST AND WALKED MY DOG .THEN GOT BACK IN MY CAR IT STARTED BACK UP AND TURNED AROUND ON THE HIGHWAY. THEN MINUTES AFTER GOING MY CAR LOST POWER AND THE SPEED REDUCED TO 40 MILES PER HOUR WHEN I HAD BEEN DRIVING 65 MPH. ALL THE WARNING LIGHTS CAME ON AND IT MADE A NOISE FROM UNDER THE CARRIAGE /BODY OF THE CAR.THIS ALL HAPPEN AT THE SAME TIME. I WAS ABLE TO COAST INTO A GAS STATION/ CONVENIENCE STORE. I LIVE IN ALABAMA AND IT WAS LIKE 90 DEGREES THAT DAY. I TRIED TO RESTART THE CAR WHEN SOMEONE TRIED TO HELP ME AND IT THREW METAL FROM UNDER THE BODY AT US. LATER FOUND OUT IT THREW A ROD .I AM UNDER 100,000 MILES AND WAY UNDER 10 YEARS ON THE WARRANTY AND HAVE BEEN INFORMED BY A MECHANIC THAT IT THREW A ROD AND THERE IS NO WAY TO TELL WHAT CAUSED IT.THE ROD WENT THREW THE OIL PAN. I WAS LUCKY THERE WAS NO TRAFFIC AT THE TIME THIS ALL HAPPENED. KIA TRIED TO TELL ME IT HAD TO BE A RECALL TO BE COVERED UNTIL I WENT TO THERE OFFICE AND CONFRONTED THE WOMAN WHOM HAD SAID THAT TO ME. WHEN I TOLD HER I DID NOT HAVE ALL MY PAPER WORK /RECORDS ON THE MAINTENANCE SHE SAID THEY WOULD HAVE TO CHARGE ME TO LOOK AT IT TO DETERMINED WHAT CAUSED THE ENGINE TO THROW A ROD. I THEN TALKED TO A FRIEND OF A FRIEND THAT WORKS AT KIA FOR HELP AND I AM STILL WAITING FOR HIS REPLY IF THEY WILL HELP ME OR NOT.MY CAR IS 2013 KIA RIO .MY HUSBAND HAD GONE TO CULLMAN AL. WHICH IS ABOUT 3 HOURS FROM US THE WEEKEND BEFORE THIS HAPPENED AND HAD CHECKED THE OIL AND ADDED WHAT WAS NEEDED THEN .

NHTSA ODI 11099943

DURING A FULL SIDE IMPACT COLLISION THE SIDE AIRBAGS DID NOT DEPLOY. I WAS TRAVELING 45 MPH AND THE VEHICLE THAT HIT THE DRIVER SIDE CENTER GOING 30 MPH. I WAS TRAVELING NORTH BOUND ON SAVANNAH HIGHWAY NEAR CALIBER COLLISION.

NHTSA ODI 11098951

TL* THE CONTACT OWNS A 2013 KIA RIO. EVER SINCE THE VEHICLE WAS PURCHASED, THE SERVICE ENGINE INDICATOR ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE SUDDENLY DUE TO AN INTERNAL ENGINE FAILURE. THE DEALER (BOB BELL KIA OF BALTIMORE, 7900 EASTERN AVE #1, BALTIMORE, MD 21224, (410) 288-2500) INITIALLY DIAGNOSED THAT THERE WAS A WRENCH UNDER THE HOOD, BUT HAD BEEN THE ONLY REPAIR FACILITY SERVICING A VEHICLE, THE SECOND TIME, THE THROTTLE BODY WAS REPLACED. DURING THE THIRD REPAIR, THE ENGINE ASSEMBLY WAS REPLACED, BUT THE VEHICLE FAILED TO ACCELERATE OVER 20 MPH. ALSO, THE SERVICE ENGINE INDICATOR REMAINED ILLUMINATED WITHIN LESS THAN 30 DAYS OF THE THIRD REPAIR FROM THE DEALER WITH NO REMEDY. THE VEHICLE WAS TAKEN TO AN INSPECTION STATION WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO A SENSOR RELATED TO THE THROTTLE. THE MANUFACTURER ISSUED 15 TSBS ON THE ENGINE, BUT THERE WAS NO RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 6.

NHTSA ODI 11076238

I WAS DRIVING HOME WORK ON THE FREEWAY AND HAD ONLY BEEN ON THE ROAD FOR 15 MINUTES. IT WAS RUSH HOUR TRAFFIC AND HAD MY WINDOW DOWN WHEN I NOTICED AND ELECTRICAL BURNING SMELL. I THOUGHT IT MIGHT BE FROM FROM SOMETHING OUTSIDE AND KEPT DRIVING. THE SMELL GOT STRONGER AND STRONGER. AFTER JUST A COUPLE MINUTES OF FURTHER DRIVING SMOKE STARTED POURING IN FROM MY DEFROST VENTS. I GOT THE VEHICLE TO THE SIDE OF THE ROAD AND JUST AS I GOT OUT FLAMES WERE COMING FROM UNDER THE HOOD OF THE CAR AND IT WAS TOTALLY ENGULFED IN SECONDS. THE CAUSE OF YET UNKNOWN AND UNDER INVESTIGATION FROM MY INSURANCE COMPANY. THE VEHICLE HAS NEVER NEEDED ANY WORK DONE TO IT AND JUST PASSED THE MARYLAND STATE INSPECTION FOR REGISTRATION 6 WEEKS PRIOR TO THIS HAPPENING.

NHTSA ODI 11040984

ON AUGUST 22 2017 8:45 PM WHILE I WAS DRIVING DOWN A CITY STREET MY DRIVER SIDE AIR BAG DEPLOYED, FOR NO REASON CAUSING ME TO LOSE CONTROL OF THE VEHICLE AND RUN OVER A MEDIAN IN THE ROAD. I PROCEEDED TO PULL INTO A PARKING LOT TO AVOID ANY FURTHER INCIDENT AND INSPECT ANY DAMAGE TO MY CAR. WITH THE CAR STILL RUNNING, I WALKED THE PERIMETER OF THE VEHICLE TO SEE IF THERE WAS ANY DAMAGE TO THE VEHICLE, WITH NO BODILY DAMAGE VISIBLE I DECIDED TO DRIVE IT HOME. THE NEXT MORNING, I WENT TO CHECK ON MY KIA RIO AND FOUND TRANSMISSION FLUID ALL OVER THE GROUND. I CALLED MY INSURANCE AND REPORTED WHAT HAD HAPPENED. THEY SAID I SHOULD CONTACT KIA CORPORATION AND REPORT THE AIR BAG FAILURE I DID AS REQUESTED. THEN HURRICANE HARVEY HIT THE AREA AND DELAYED ANY ACTIONS TAKEN. AFTER ABOUT A WEEK KIA TOWED THE CAR TO THEIR LOT FOR INSPECTION. KIA ASKED WHAT I WANTED, I REPLIED REPAIR OR REPLACE MY DEFECTIVE VEHICLE. THEY WROTE A REPAIR COST ESTIMATED AT $9200.00 AND SAID THAT THE AIR BAG WAS NOT A RECALL ITEM AND DENIED MY CLAIM AFTER ANOTHER WEEK PASSED. I HAD TO FILE THE CLAIM ON MY INSURANCE AT THAT TIME AND SEND IT TO ANOTHER SHOP FOR INSPECTION. ANOTHER WEEK PASSED BEFORE MY INSURANCE FILED IT A TOTAL LOSS. AFTER ALL THIS LOST TIME FROM WORK AND RENTAL COST EXPENSES THAT HAVE YET TO BE REIMBURSED. THEN HAVING TO GO FIND A CAR THAT I FEEL WOULD BE TRUSTWORTHY AND DEPENDABLE AFTER THESE SET OF CIRCUMSTANCES HAS PROVED TO BE DIFFICULT. REFINANCING ANOTHER CAR INSURING IT. I DON'T FEEL KIA CORPORATION HELD UP THEIR RESPONSIBILITY OR LIABILITY IN THIS SITUATION. AFTER FURTHER RESEARCH ON THE INTERNET I DISCOVERED THAT KIA HAD MANY AIRBAG RECALLS IN PREVIOUS YEARS, AND AIRBAG FAILURES IN OTHER KIA AUTOMOBILES ACROSS MULTI-YEAR MODELS.

NHTSA ODI 11030684

I BOUGHT A USED KIA WITH 90,000 MILES ON IT AND WITHIN 2 WEEKS WE WERE HAVING PROBLEMS WITH ACCELERATION AND POWER. IT HESITATES UPON ACCELERATION AND LUNGES FORWARD SUDDENLY. IT LOSES SPEED AN POWER ON THE INTERSTATE IN SECONDS. IT ISN'T UNCOMMON TO GO FROM 70 TO 30 UNEXPECTEDLY FOR NO REASON. AFTER THOUSANDS OF DOLLARS OF REPAIR INCLUDING MAF SENSOR, ALL O2 SENSORS, AND A NEW CATALYTIC CONVERTER THE PROBLEM REMAINS. IT IS NOT SAFE TO DRIVE A CAR THAT LUNGES AND THEN LOSES POWER UNEXPECTEDLY. A CAR LIKE THIS COULD KILL SOMEBODY. THE MANUFACTURER SAYS THERE ARE NO RECALLS. I HAVE HAD THE CAR IN THE SHOP ALMOST EVERY 2 WEEKS SINCE I BOUGHT IT 11 MONTHS AGO. AND IT WAS PARKED FOR ALMOST 3 MONTHS UNTIL I COULD GET IT REPAIRED THE LAST TIME.

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TL* THE CONTACT OWNS A 2013 KIA RIO. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED WHEN THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO THE DEALER (DCH KIA IN TEMECULA, CALIFORNIA) WHERE IT WAS DIAGNOSED THAT THE COIL IN THE STEERING WHEEL NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS NOT COVERED BY THE WARRANTY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE RECURRED AND WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,000.

NHTSA ODI 10993295

I WAS DRIVING ON THE HIGHWAY AT 70MPH WITH ONE OTHER PERSON IN THE VEHICLE, WHEN THERE WAS A COMBINATION OF WHIRRING, CLICKING, AND BANGING SOUNDS FROM THE ENGINE. AS WE PULLED OFF ON THE EXIT IT SOUNDED AS IF PARTS WERE FALLING OUT FROM UNDER THE CAR, BUT WHEN WE LOOKED IN THE REAR VIEW MIRROR THERE WAS NO DEBRIS ON THE ROAD. WHEN WE PULLED INTO THE REST AREA AND PARKED THE CAR TO CHECK IT OUT AND BEGIN THE PROCESS OF GETTING A TOW TRUCK BEFORE THE CAR HAD US STRANDED AND BROKE DOWN, SMOKE BEGAN OMITTING FROM THE HOOD AND IT GOT THICKER AND FLAMES BEGAN COMING OUT FROM UNDER THE HOOD MAINLY ON THE LEFT SIDE OF THE CAR UNTIL IT HAD SPREAD TO BOTH SIDES AND BEGAN TRAVELING INTO THE CABIN OF THE CAR. CAR WAS IN GOOD SHAPE, WITH ONLY A NEED FOR AN OIL CHANGE WHEN THE PROBLEM AND FIRE BEGAN. FIRE CREWS ARRIVED AND PUT OUT THE FIRE. ENGINE LIGHT DID TURN ON AND AND START BLINKING AS WE GOT ON THE EXIT RAMP. CAR WAS TURNED OFF AT THE TIME THE SMOKE AND FIRE BEGAN. MOST OF THE DAMAGE SUSTAINED WAS ON THE DRIVES SIDE OF THE CABIN AND ALL OF THE FRONT OF THE CAR AND ENGINE AREA. WHILE WE UNDERSTAND THIS COULD BE SOMETHING UNRELATED TO A MANUFACTURER DEFAULT, WE WANT TO BE SURE THAT WE TAKE THE CORRECT STEPS SINCE A CAR THAT WAS ONLY 3 YEARS OLD DID BURST INTO FLAMES.

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TL* THE CONTACT OWNS A 2013 KIA RIO. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FOR DIAGNOSTIC TESTING, WHICH PRODUCED A FAILURE CODE AT THE AIR BAG SENSOR LOCATED IN THE STEERING WHEEL AREA. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 72,000.

NHTSA ODI 10969681

I BOUGHT THIS CAR NEW 13JUL2012, AND HAVE HAD NO SERIOUS PROBLEMS. ABOUT ONE MONTH AGO THE MILEAGE REACHED 60,000 WHICH ENDED THE BUMPER TO BUMPER WARRANTY. ABOUT TWO WEEKS AGO AT MILEAGE OF ABOUT 60,600 WHILE DRIVING THE AIR BAG LIGHT CAME ON, THEN A FEW MOMENTS LATER IT WENT OFF, THEN ON AGAIN AND OFF AGAIN, AND ETC. I EMAILED MY KIA DEALER ABOUT THE PROBLEM, AND THEY REPLIED THAT SINCE THE BTOB WARRANTY HAD EXPIRED I WOULD BE COMPLETELY RESPONSIBLE FOR THE COSTS OF CORRECTING THE PROBLEM. THIS SEEMS VERY UNFAIR TO ME AS THE CAR JUST EXCEEDED THE 60,000 WARRANTY MILEAGE BY ABOUT 1% (600 MILES). AT A MAXIMUM CHARGING ME 1% OF THE TOTAL REPAIR COSTS SEEMS FAIR.

NHTSA ODI 10958632

JUST BOUGHT A 2013 RIO WITH 28,000 MILES ON IT ON 9/2/16. THE CAR SAT IN OUR DRIVEWAY ALL LAST WEEK BECAUSE WE WERE ON VACATION, SO WE MAYBE PUT 100 MILES ON IT AND DROVE IT 4 TIMES. DROVE 20 MINUTES ROUND TRIP TO THE POST OFFICE YESTERDAY, PARKED IN DRIVEWAY AND WENT BACK INTO HOUSE TO WORK. WIFE CAME HOME FROM WORK ABOUT 10 MINUTES LATER AND CAME RUNNING IN THE HOUSE SAYING THE NEW CAR IS ON FIRE. CALLED 911 AND BEFORE FIRE DEPARTMENT WAS ABLE TO GET THERE, THE FLAMES WERE AS HIGH AS OUR SECOND FLOOR WINDOWS. CAR WAS PARKED ABOUT 10-15 FEET AWAY FROM HOUSE, BUT THE HEAT DAMAGED PART OF OUR HOUSE AS WELL. I HAVE CONTACTED INSURANCE, BUT I REALLY FEEL THIS IS A KIA ISSUE / PROBLEM, AND WE REALLY SHOULD NOT HAVE TO USE INSURANCE TO REPLACE THE CAR. THIS CAR IS STILL UNDER MANUFACTURE WARRANTY, AND THEY NEED TO BE HELD ACCOUNTABLE. THEN LAST NIGHT AFTER THE TOW COMPANY CAME, WE STARTED RESEARCHING THIS AND HAVE FOUND MANY, MANY 2012-2014 KIA'S DOING THIS. I LOGGED A COMPLAINT ON YOUR KIA'S WEBSITE, BUT HAVE NOT GOT A RESPONSE BACK YET, AND YES, I FEEL I SHOULD GET A RESPONSE OVER THE WEEKEND. OUR CAR BURST INTO FLAMES, DAMAGED PART OF OUR HOUSE FROM THE HEAT, AND IT COULD OF BEEN MUCH WORSE, ESPECIALLY IF I PARKED THE CAR IN THE GARAGE YESTERDAY. WOULD REALLY LIKE TO HEAR FROM KIA, OR OTHER OWNERS THAT HAVE HAD THIS PROBLEM. IT SEEMS THAT WITH ALL OF THE GOOGLE HITS ABOUT KIA'S CATCHING FIRE, THERE SHOULD HAVE BEEN A RECALL ON ANY OF THE MODELS THAT HAVE HAD THIS PROBLEM, AND GET THEM EITHER FIXED, OR OFF OF THE ROAD, AT KIA'S EXPENSE.

NHTSA ODI 10907339

ON2 OCCASIONS I REQUESTED MY SERVICE DEPARTMENT LOOK AT THE RADIO WHEN THE CAR WAS TAKEN IN FOR THE SECOND CHECK. BOTH TIMES THE SERVICE DEPARTMENT STATED HE HAD FORGOTTEN BUT SURE IT WAS NOTHING TO WORRY ABOUT NEWER CARS ARE SENSITIVE A PUMP IN THE ROAD CAN MAKE THE RADIO JUMP SECOND TIME THE TIRE PRESSURE AS WELL AS THE RADIO JUMPING I WAS TOLD THE SAME NOTHING TO WORRY ABOUT THEY WILL BE SURE TO CHECK IT ON THE NEXT VISIT. APRIL 2015 I HIT A POT HOLE THE CLUTCH HIT THE FLOOR. I IMMEDIATELY PULL INTO A GAS STATION TO ADD FLUID TO THE CHAMBER. THE CHAMBER WAS FULL. I PUMPED THE CLUTCH IT CAME TO THE TOP LIKE IT IS SUPPOSE TO I DROVE HOME CAUTIOUSLY. THE NEXT DAY WENT TO LEAVE CLUTCH ON THE FLOOR. I HAD THE CAR TOWED IN. I THEN CALLED MY INSURANCE COMPANY&MADE A CLAIM. THEN I CALLED THE SERVICE DEPARTMENT. I WAS TOLD IT WOULD BE DAYS BEFORE MY CAR WOULD BE LOOKED AT. THE WEEKEND CAME& WENT BY TUESDAY THEY HAD GOOD NEWS & BAD! ONE WAS COVERED THE OTHER NOT! HOW MUCH? $1,200 . THEY EXPLAIN I NEEDED A CLUTCH & A SLAVE CYLINDER. I AGUED I HAVE DRIVEN STICK ALL MY LIFE AND AT 14000 NO WAY. THEY ARGUED WITH ME FOR A FEW MINUTES. I THEN TOLD THEM I'D SEND IN MY OWN SPECIALIST BECAUSE THERE WAS NO WAY. LOOK AT IT AGAIN CALL ME WHEN YOU HAVE THE REAL ISSUE. ONE DAY LATER THEY CALL COME GET YOUR CAR! WHAT YESTERDAY IT NEEDS $1,200 IN DAMAGES NOW IT IS A MIRACLE IT NEEDS NOTHING? THEY REPLIED COME PICK UP YOUR CAR. I NEED TO CALL MY INSURANCE. THEY REPLIED YOU REPORTED IT TO YOUR INSURANCE? I HIT A POTHOLE. MY INSURANCE WENT OUT & FOUND NO ISSUE DUE TO THE PIT HOLE BUT LATER I FOUND OUT THEY DID SEE OR FOUND OUT IT HAD MECHANICAL ISSUE. I A HAD PICKED UP MY CAR. 3 WEEKS LATER DRIVING 75 MILES PER HOUR IN MODERATE RAIN FAST LANE. THE SMELL OF WIRES BURNING, CLUTCH ON FLOOR, NO GEARS, STEERING LIKE NO POER STEERING HARD,TIGHT 7 LIIGHT'S.IN SORT THEY LEINED MY CAR.

NHTSA ODI 10895779

AT APPROXIMATELY 40K MILES THE VEHICLE DEVELOPED AN ANNOYING PING & POWER LOSS, (DEAD SPOT), WHEN ACCELERATING UP A HILL OR INTO A CORNER. DEALER 1ST TOLD ME THAT AFTER AN EXTENSIVE TEST DRIVE NO TROUBLE WAS FOUND, HOWEVER THE MILEAGE WAS EXACTLY THE SAME AS WHEN I BROUGHT CAR INTO SHOP, OBVIOUSLY TEST DRIVE WAS NOT PERFORMED, HAD THE MECHANIC COME FOR A RIDE WITH ME, NOISE WAS APPARENT IMMEDIATELY ALTHOUGH MECHANIC DID HIS BEST NOT TO ACKNOWLEDGE IT UNTIL I TOOK A TURN ONTO A STEEP INCLINE WHERE NOISE BECAME QUITE PREVALENT & MECHANIC DID ACKNOWLEDGE IT & STATED THAT IT WAS THE GDI PUMP WHICH WE THEN SCHEDULED TO HAVE REPLACED. SHORTLY BEFORE MY SCHEDULED REPLACEMENT THE DEALERSHIP CHANGED THEIR MIND & NOW SAID THAT THE PROBLEM WAS RELATED TO A CARBON BUILD UP & SUGGESTED THAT I USE TOP TIER GAS & A FUEL ADDITIVE @ 7,500 MILE INTERVALS, (TECHRON WAS RECOMMENDED), HOWEVER I'VE ALWAYS USED TOP TIER GAS, MOSTLY PURCHASED @ SHELL. DEALERSHIP THEN DECIDED THAT A FUEL SYSTEM FLUSH WAS THE WAY TO GO, WHICH THEY PERFORMED @ NO CHARGE IN AUGUST LAST YEAR. FLUS DIDN'T HELP & I CALLED DEALERSHIP AFTER TRAVELING LESS THAN 2 MILES AFTER THE FLUSH, THEY TOLD ME THAT IT WOULD TAKE A WHILE FOR THE NOISE TO GO AWAY & THE POWER LOSS TO WORK ITSELF OUT & RECOMMENDED TO CONTINUE USING THE TOP TIER GAS, AS I ALWAYS HAD & TO ADD THE TECHRON @ PRESCRIBED INTERVALS WHICH I DID. NOISE HAS NEVER GONE AWAY & POWER LOSS, (DEAD SPOT) IS STILL PREVALENT, MORE SO WHEN WARM. I CONTACTED THE DEALER AGAIN IN MAY OF THIS YEAR AS IT IS GETTING WORSE, ALSO OPENED A CASE WITH KIA CONSUMER CARE DEPT, WHICH I SHOULD'VE DONE RIGHT AT THE ONSET LAST YEAR. I'VE BEEN TOLD THE DEALERSHIP THAT IT IS A KNOWN PROBLEM & THAT NOTHING IS GOING TO FIX IT BUT THEY STILL WANT TO DO ANOTHER FUEL SYSTEM FLUSH WHICH THEY WANT ME TO PAY FOR. CCD HAS ONLY GIVING ME LIP SERVICE & TO DATE NOTHING HAS BEEN RESOLVED.

NHTSA ODI 10876772

TL* THE CONTACT OWNS A 2013 KIA RIO. AFTER REAR ENDING ANOTHER VEHICLE, THE SEAT BELT FAILED TO RETRACT AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED CONTUSIONS THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 58,000.

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TL* THE CONTACT OWNS A 2013 KIA RIO EQUIPPED WITH KUMHO SOLUS KH25 TIRES, SIZE: P185/65R15 (NA). WHILE DRIVING APPROXIMATELY 30 MPH, THE TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER; HOWEVER, THE FAILURE WAS UNDETERMINED. THE CONTACT WAS INFORMED THAT ALL FOUR TIRES NEEDED AIR. THE TIRES WERE INFLATED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO SEVERAL DEALERS WHERE IT WAS DIAGNOSED THAT ALL FOUR TIRES WERE WORN UNEVENLY AND NEEDED TO BE REPLACED. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 25,000. THE DOT NUMBER WAS UNAVAILABLE.

NHTSA ODI 10846482

1) REPLACED OX SENSOR@ 35000 MILES 2) REPLACED RIGHT FRONT WHEEL BEARING @ 45000 MILES 3) REAR WINDOW IS TOO SMALL TO SEE SAFELY. BLIND SPOT IS LARGE. 4) HEADLIGHT AUTO-SENSOR SETTING DOES NOT INITIATE LIGHTS IN DAYLIGHT RAIN CONDITIONS. 5) SEAT DESIGN DOES NOT PROVIDE LUMBAR SUPPORT AND HEADREST IS PERMANETLY ANGLED TO CAUSE NECK PAIN DURING A LONG DRIVE.

NHTSA ODI 10790428

CAR HAS 62,000 MILES, REAR BRAKE WENT OUT FIRST, UPON INSPECTION, ON THE RIGHT SIDE WENT OUT, ON THE SIDE OF THE PADDING THERE WAS METAL TO METAL, MIDDLE PART HAD MINIMAL HAIR LINE MINIMAL OF PADDING LEFT HOWEVER THE LEFT ONE STILL HAD HALFWAY PADDING, PRETTY GOOD, ROTOR WOULD NOT TURN, BRAKES HAD STAYED IN PLACE FOR A LONG TIME, WHEEL CYLINDER APPEARS TO BE DEFECTIVE, CANNOT PLACE A NEW BRAKE PAD, DUE TO THE PISTON CONSTANTLY COMING OUT, 2 MECHANICS WERE UNABLE TO FIX THIS ISSUE AND ONE OF THEM DID SUCCESSFUL GET THE BRAKE PADS IN PLACE AND PLACED THE CALIPER BACK, HOWEVER, THE ROTOR WOULD NOT TURN, MEANING MY BRAKES WOULD STAY IN PLACE ALL THE TIME THUS, HAVING TO FORCE THE CAR TO MOVE. MECHANIC SAYS THAT I HAD BEEN DRIVING WITH THE BRAKES SET AT THE SAME TIME, AND WHAT WAS ODD FOR HIM WAS THAT ONLY ONE SIDE GAVE OUT SOONER THAN THE OTHER, WHEN IT FACT IT SHOULD BE THE FRONT ONES TO GIVE OUT FIRST AND THEN THE REAR ONES BUT NO, ONLY 1 SIDE FROM THE REAR GAVE OUT, THE FRONT ONES HAD REALLY GOOD PADDING LEFT. BUT THIS POSES A BIG ISSUE FOR ME, SAFETY ISSUE, FOR ME AND MY FAMILY WHEN WE ARE IN THE CAR, IT COULD LIGHT UP IN FLAMES, BURST MY TIRE, SPARK UP, PLEASE HELP. I HAD TO PUT THE USED BRAKE PADS FROM THE LEFT SIDE ONTO THE RIGHT SIDE TO AT LEAST HAVE SOME PADDING, NEW ONES CANNOT BE PLACED BECAUSE AS SOON AS I PLACE THE CLAMP TO PUSH THE PISTON IN, AND I REMOVE IT, IT COMES RIGHT OUT, IT SEEMS LIKE THERES SOME PRESSURE THERE. I DONT KNOW IF THIS IS TO BE COVERED IN THE WARRANTY BUT IM SURE THIS IS NOT ONLY HAPPENING TO ME, PLEASE HELP!!!!

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