What 799 owners told NHTSA about the 2013 Jeep Grand Cherokee Srt

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE THE ENGINE WAS IDLING AND THE TRANSMISSION WAS IN THE PARK POSITION, THE VEHICLE SUDDENLY DROVE FORWARD AT A SPEED OF APPROXIMATELY 10 MPH BEFORE DRIVING OVER A CURB. THE CONTACT'S WIFE WAS ABLE TO CLIMB INTO THE VEHICLE AND HANDLE THE GEAR SELECTOR CAUSING THE VEHICLE TO STOP. DURING THE INCIDENCE, A ONE YEAR OLD CHILD WAS IN THE REAR CAR SEAT. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER ISLINGTON CHRYSLER LOCATED AT 5476 DUNDAS ST W, ETOBICOKE, ON M9B 1B6, CANADA. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000.*DT*JB

NHTSA ODI 11394448

I HAD CRUISE AT 80MPH ON INTERSTATE HIGHWAY AND DISENGAGED ON EXIT RAMP BY USING THE BRAKE. THE CAR SLOWED BUT I USED BRAKE AGAINN TO YIELD ONTO 4 LANE ROAD AND AGAIN TO CROSS OVER 2 LANES INTO A GAS STATION. I PULLED UP TO PUMP SLOWLY. WHEN I PUT THE BRAKE ON AGAIN TO COMPLETTE THE STOP,THE CRUISE REENGAGED AND THE CAR TOOK OFF. LUCKILY THERE WAS OPEN PARKING SPOT,I AIMED THERE AND CAR JUST KEPT GOING. OVER A CURB, THROUGH ABOUT 75 YARDS OF GRASS AND INTO A FIELD,ABOUT 25 FEET IN. NO BRAKING EVEN THO I TRIED. IN THE BRUSH WAS A CONCRETE BLOCK I HIT THAT CAUSED BOTH PASSENGER TIRES TO BLOW AND THEN THE CAR SLOWED AND WENT TO THE LEFT SOME 5 FEET AND STOPPED. NO AIRBAGS DEPLOYED. I ONLY PLOWED DOWN SMALL BRUSH AND MISSED A TREE IN MY PATH WHEN CAR VEERED LEFT AFTER TIRES BLEW. IT WAS A DRY SUNNY MORNING WITH NO ADVERSE WEATHER CONDITIONS. I HAD ONLY BEEN DRIVING FOR AN HOUR AND HAD STOPPED TO GET GAS AND USE RESTROOM. THEPA STATE TROOPERS CAME BUT SINCE NO DAMAGE TO OTHER PROPERTY AND NO INJURIES, THEY DID NOT FILE A REPORT. USAA INSURANCE NOTIFIED AT ONCE AND TOOK THE CAR. THEY CLAIM IT AS A TOTAL LOSS. I AM BLESSED TO BE OK BUT THIS CRUISE/BRAKE MALFUNCTION COULD HAVE BEEN DEADLY ANYWHERE ELSE. I HOPE YOU WILL INVESTIGATE I WOULD NOT WANT ANYONE ELSE TO EXPERIENCE THIS

NHTSA ODI 11363441

TL* THE CONTACT OWNED A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATE THAT WHILE DRIVING AT 60 MPH WITH THE CRUISE CONTROL ENGAGED, IT FAILED TO DISENGAGE WHILE APPROACHING A RAMP. THE CONTACT DEPRESSED THE BRAKE PEDAL WHICH FAILED TO ALSO DISCONNECT THE CRUISE CONTROL. THE CONTACT MANAGED TO VEER TO THE SHOULDER OF THE ROAD WHILE DEPRESSING THE BRAKE PEDAL, SLAMS THE GEAR INTO PARK AS SMOKE WAS SEEN COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT WAS UNABLE TO TURN THE VEHICLE OFF AS THE ENGINE KEPT REVVING. THE FIRE DEPARTMENT WAS CONTACTED AND PLACED THE VEHICLE IN NEUTRAL TO SHUT THE ENGINE OFF. THE CONTACT STATED THAT THERE WAS NO FLAMES BUT HEAVY SMOKE AND A BURNING ODOR WAS PRESENT. NO INJURIES WERE SUSTAINED BY THE CONTACT. THE VEHICLE WAS TOWED TO LITHIA CHRYSLER DODGE JEEP RAM FIAT OF SOUTH ANCHORAGE (9600 OLD SEWARD HWY, ANCHORAGE, AK 99515) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE CRUISE CONTROL FAILED BUT BECAUSE OF ENGINE DAMAGE, THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO MENTIONED THAT PREVIOUSLY THE FUEL RELAY HAD FAILED HOWEVER, THAT WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT MENTIONED THAT THE DEALER INFORMED HIM OF A RECALL FOR THE CRUISE CONTROL. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.*DT*JB

NHTSA ODI 11350016

I WAS BACKING OUT OF MY DRIVEWAY AND I HIT THE BRAKE AND THEN SLIGHTLY HIT THE GAS PEDAL AND MY TRUCK ACCELERATED AND WENT OUT OF CONTROL SMASHING INTO TWO OF MY NEIGHBOR'S VEHICLES! IF IT WASN'T FOR MY NEIGHBOR'S TRUCK STOPPING ME, I WOULD HAVE KEPT GOING INTO A LARGE TREE IN FRONT YARD OR HOUSE! EXTREMELY SCARY!!!

NHTSA ODI 10903492

I MERGED OFF OF THE INTERSTATE, WHEN TRYING TO HURRIEDLY SLOW DOWN AT STOP SIGN I WAS NOT ABLE TO STOP PROMPTLY, I THEN PROCEEDED TO SLIDE INTO INTERSECTION, AND WAS STRUCK ON DRIVER'S SIDE BY F-250. I HAD JUST RECEIVED A RECALL THE PRIOR THURSDAY ON MY ALTERNATOR DIODES, AND IT SAYS POSSIBLE EFFECTS ON BRAKE LOCK SYSTEM. CURRENT PARTS WERE NOT AVAILABLE FOR IT TO BE RESOLVED YET. *TR

NHTSA ODI 10667389

WHILE PARKING IN A PARKING LOT WITH MY FOOT ON THE BRAKE PEDAL, THE ENGINE RPM'S SURGED AND I HAD TO APPLY EXTREMELY HARD FORCE ON THE BRAKE PEDAL AND SHIFT INTO NEUTRAL TO STOP AFTER TRAVELING 10 TO 15 FEET. THIS HAPPENED AGAIN AND I TOOK THE JEEP TO YARK SERVICE IN TOLEDO OH. THEY RAN A DIAGNOSIS AND COULD NOT FIND ANY CODES. MY WIFE TOOK THE JEEP AND WHILE PARKING HAD THE SAME PROBLEM. BEFORE SHE COULD STOP THE VEHICLE RAN INTO A POST AND SUSTAINED DAMAGE. I CALLED JEEP CUSTOMER SERVICE AND REPORTED IT AS A SAFETY PROBLEM ON AUG 31. I WAS TOLD TO TAKE IT BACK TO THE SERVICE DEPT. THEY SAID NOTHING COULD BE DONE AT THAT TIME. I TOOK IT BACK THE NEXT WEEK AND THE SERVICE MANAGER WAS NOT AVAILABLE. *TR

NHTSA ODI 10542584