What 191 owners told NHTSA about the 2013 Hyundai Santa Fe Sport

THE REAR AND FRONT SUSPENSION MAKE A NOISE EVEN WHEN THE CAR WAS STATIONARY. EVEN WHEN THE DOORS ARE CLOSING, THE NOISE CAME OUT FROM THE SUSPENSION. IT'S BEEN THIS WAY FROM THE BEGINNING OF DRIVING MY CAR.

NHTSA ODI 11099837

PURCHASED 2013 SANTA FE SPORT IN JAN 2018, WITH 60K MILES. 7K MILES ADDED, TO DATE. MAY 2018, DROVE THROUGH A CAR WASH, WATER ENTERED THE CAB THROUGH A SEAL ABOVE THE DASHBOARD. HYUNDAI SERVICE INVESTIGATED, REPLACED MOON ROOF SEAL, AND THEN REPORTED THAT THE MOON ROOF SEAL WAS NOT THE CAUSE, FURTHER INVESTIGATION NEEDED, AT A COST, TO US, OF $400. WE RESPECTFULLY DECLINED. WATER ENTERING THE VEHICLE, DURING A HEAVY RAIN, COULD PROVE TO BE VERY DANGEROUS. 6/02/18, MERGED ONTO HIGHWAY, SPEED OF 75 MPH, 9:45 AM, CLEAR SKIES, FAIRLY MODERATE TRAFFIC. WITHOUT WARNING, ENGINE LOST ALL POWER, ATTEMPTED TO ACCELERATE, NEGATIVE RESULTS, NON-RESPONSIVE. VEHICLE BEGAN TO SLOW, TURNED HAZARD WARNING LIGHTS ON, AND COASTED TO THE NEXT EXIT. THERE WERE APPROXIMATELY 4 CARS BEHIND ME WHEN I LOST ENGINE POWER. FORTUNATELY, I WAS ABLE TO SAFELY EXIT, THE FREEWAY, AND COAST DOWNHILL, TO A NEARBY CHEVRON STATION, WITHOUT CAUSING A MAJOR ACCIDENT. (WOULD MY WIFE OR CHILDREN HAVE BEEN AS FORTUNATE?) TURNED THE VEHICLE OFF AND THEN ON AGAIN. THE VEHICLE HAD ELECTRICAL POWER AND INITIATED A SELF CHECK, RESULTS UNKNOWN. THE CHECK ENGINE WARNING LIGHT/BATTERY LIGHT/OIL LIGHT WERE ALL VISIBLE ON THE DASH BOARD. WHILE THE VEHICLE WAS PERFORMING A SELF DIAGNOSTIC TEST...A CLOUD OF SMOKE/BURNING SMELL EMITTED FROM THE AC VENT LOCATED NEAR THE RADIO. VEHICLE WAS TOWED TO THE HYUNDAI DEALER, WHERE PURCHASED. A DIAGNOSTIC CHECK AND VISUAL INSPECTION REVEALED THAT THE ENGINE HAD SEIZED AND WAS RELATED TO PREVIOUS ENGINE RECALL. PROBLEM: MACHINING ERRORS DURING THE ENGINE MANUFACTURING PROCESS MAY CAUSE PREMATURE BEARING WEAR WITHIN THE ENGINE, THIS COULD RESULT IN THE ENGINE SEIZING, INCREASING THE RISK OF A CRASH. FIX: DEALERS WILL INSPECT THE ENGINE AND REPLACE THE ENGINE SHORT BLOCK, AS NECESSARY, FOR FREE. DANGEROUS, BUSY HIGHWAYS, HIGH SPEED.... FATALITIES PROBABLE.

NHTSA ODI 11099353

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. WHILE AT A STOP SIGN, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE BEYOND 20 MPH. THE BATTERY AND CHECK ENGINE WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE ENGINE SEIZED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.

NHTSA ODI 11098648

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL KNOCKING NOISE. THE DEALER (JOE MACHENS HYUNDAI, 1300 VANDUVER DR, COLUMBIA, MO 65202) STATED THAT THE TIRES NEEDED TO BE REPLACED. THE CONTACT REPLACED THE TIRES, BUT THE FAILURE RECURRED LESS THAN A YEAR LATER. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 115,000.

NHTSA ODI 11093788

WE TOOK OUR 2013 HYUNDAI SANTA FE SPORT VIN #[XXX] INTO SHAWNEE MISSION HYUNDAI ON APRIL 16TH, 2018, AS THE INSTRUMENT PANEL CLUSTER WENT OUT ON THE VEHICLE WHILE WE WERE DRIVING IT, WE HAD PULLED OUT OF A PARK ON TO A STREET THAT IS HEAVILY TRAVELED AND IT MADE THE SHUT DOWN NOISE AND THE INSTRUMENT PANEL WENT BLACK. WE PULLED INTO A PARKING LOT, BECAUSE I WASN'T SURE IF THE CARE WAS STILL RUNNING OR NOT. I PUT IT IN PARK AND TURNED IT OFF AND ON AND IT WAS STILL BLACK. THE CAR WAS LOCKED INTO THE PARK POSITION AND WE COULDN'T GET IT OUT. WE CALLED AAA AND THEY SENT A TOW TRUCK DRIVER OUT. HE SHOWED ME HOW TO USE THE KEY INSIDE THE FOB TO GET IT OUT OF PARK AND SAID TO IMMEDIATELY TACK IT TO THE DEALERSHIP TO BE FIXED AS THIS WAS A SERIOUS SAFETY HAZARD. WE HAVE BEEN WORKING WITH A SERVICE REPRESENTATIVE NAMED [XXX] FROM THE DEALERSHIP. ACCORDING TO MIKE, THEY ORDERED A REPLACEMENT PART THAT ARRIVED LAST WEDNESDAY AND IT HAD A BROKEN PIECE ON IT, SO THEY ORDERED ANOTHER ONE. IT ARRIVED ON FRIDAY AND AFTER INSTALLATION, ON SATURDAY OUR CAR STILL WAS NOT WORKING PROPERLY. WE FINALLY GOT OUR CAR BACK FROM THE DEALERSHIP ON APRIL 27TH AND THE PANEL WENT OUT AT 12:30 ON APRIL 29TH AFTER GOING THROUGH AN INTERSECTION AND STOP LIGHT. WE TOOK IT BACK TO THE DEALERSHIP ON APRIL 30TH AND GOT IT BACK ON MAY 4TH AND THE PANEL WENT OUT ON MAY 5TH AT 11:00 AFTER PULLING INTO A PARKING SPACE. WE TOOK IT BACK TO THE DEALERSHIP TODAY, MAY 7TH. THIS PARTICULAR CLUSTER GOING OUT IS A SERIOUS SAFETY HAZARD AND WONDER IF YET ANOTHER RECALL NEEDS TO GO OUT? SO ON APRIL 26TH I OPENED A CASE FILE WITH HYUNDAI'S CONSUMER AFFAIRS DEPARTMENT, BUT HAVE YET TO TALK TO THE CASE WORKER. SHE CALLED AND LEFT A MESSAGE, I RETURNED HER CALL AND LEFT A MESSAGE AND EMAILED HER TO CALL ME TODAY AT 4:00 CST AND SHE DIDN'T CALL. THE CASE NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 11092342

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. WHILE DRIVING 25 MPH, AN ABNORMAL NOISE WAS HEARD COMING FROM THE ENGINE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO A PARKING LOT. THE CONTACT TURNED OFF THE ENGINE, INSPECTED THE VEHICLE, AND WAS UNABLE TO RESTART THE ENGINE. THE VEHICLE WAS TOWED TO NEMET MOTORS USED CARS (150-02 HILLSIDE AVENUE, JAMAICA, NY 11432, (718) 291-6900), BUT WAS NOT YET DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,512.

NHTSA ODI 11088846

THERE IS A RUMBLING NOISE AFTER COMPLETING A TURN, GENERALLY LEFT HAND TURNS. ALSO, DURING THE TURN, THE ENGINE OIL LIGHT COMES ON AND GOES OFF

NHTSA ODI 11083117

WHILE IN REVERSE BACKING CAMERA SCREEN BLACKS OUT FOR SEVERAL SECONDS WHILE CAR IS BACKINGA. (EVERYTIME)

NHTSA ODI 11081949

THE DRIVERS SEAT IS LOOSE AND WILL ROCK BACK AND FORTH. IT OCCURS IN MOTION AND WHEN STATIONARY. IT FEELS LIKE IN AN ACCIDENT IT MAY BECOME DISLODGED. IT HAS BEEN RECOMMENDED TO REPLACE THE SEAT TRACKS.

NHTSA ODI 11081311

MY CAR STARTED SMOKING WHEN CRANKING IT AND BURNING OIL LIKE CRAZY. NOW MY CAR HAS A BLOWN ENGINE. I WAS NEVER INFORMED ABOUT THE NHTSA RECALL NUMBER17V226000.

NHTSA ODI 11080701

THE PAINT IS FLAKING/PEELING ON HOOD, ROOF AND BACK BUMPER. RANGING FROM TINY SPOTS AL THE WAY TO LARGE AREAS (APPROX. 6 INCHES X 3 INCHES) IAS WELL AS THE TRIM DOWN THE SIDES ON THE PAINT IN PEELING OFF AS WELL. I HAVE CHECKED AND SEEN THAT THIS HAS BEEN REPORTED BY SEVERAL OWNERS OF THIS SAME MAKE AND MODEL APPEARING TO BE THE SAME IN COLOR ALSO) PLEASE CONSIDER RECALLING AND CORRECTING THIS PROBLEM, GIVING PEOPLE CONFIDENCE IN YOUR COMPANY AGAIN. THERE HAVE BEEN NUMEROUS RECALLS ON THIS MODEL ALREADY SO IT WOULD BE APPRECIATED IF THIS WOULD BE RECOGNIZED AS A PROBLEM WITH EITHER THIS MODEL OR SPECIFIC COLOR BEING A DEFECT IN THE WHITE PAINT. I DON'T THINK WITH THIS PROBLEM I CAN SPECIFY IF VEHICLE WAS MOVING OR STAIONARY AS INFORMATION ASKED TO INCLUDE IN ALL COMPLAINTS. I HAVE ABOUT 3 MORE PICTURES OF DAMAGE THAT WOULDN'T FIT IN PHOTO SECTION

NHTSA ODI 11076221

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AND HAD IT TOWED TO ALLEN HYUNDAI (28432 CAMINO CAPISTRANO, LAGUNA NIGUEL, CA 92677, (949) 485-3700) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE EXPERIENCED A CATASTROPHIC ENGINE FAILURE DUE TO THE VALVES. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,690.

NHTSA ODI 11075478

THE DEALER DIDN'T NOTIFY ME ABOUT THE RECALL #162. IT TURNED ON THE ENGINE LIGHT A LOT OF TIME AND LOSS POWER WHEN I'M DRIVING.

NHTSA ODI 11075068

VEHICLE HAS SLIGHTLY OVER 78,000 MILES. ENGINE SEIZED WHILE MERGING ONTO THE HIGHWAY. I AM NOT BEING TOLD THAT THE ENGINE NEEDS TO BE REPLACED. THE DEALERSHIP SOLD US THE WRONG WARRANTY, GAVE US AN OUTDATED CAR FAX REPORT, AND IS SAYING THAT NOTHING CAN BE DONE.

NHTSA ODI 11074284

HYUNDAI IS HAVING PROBLEMS WITH THE 2013 HYUNDAI SANTA FE SPORT 2.0 TURBO SPARK PLUGS GERNADING INSIDE THE HEAD AND CYLINDER COMBUSTION CHAMBER. THIS IS CAUSING THE VEHICLE TO STALL OUT WHILE DRIVING CREATING A SAFETY HAZARD TO THE DRIVER, OCCUPANTS OF THE VEHICLE AS WELL AS OTHER VEHICLES AROUND THE VEHICLE. MY WIFE AND SISTER IN LAW WHILE TRAVELING ON CA241 HAD THIS OCCUR. THE VEHICLE LOST POWER, AND SHE HAD TO MAKE EVASIVE MANEUVERS TO GET THE VEHICLE TO THE SIDE OF THE ROAD. SHE WAS ABLE TO GET THE VEHICLE TO AN OFF RAMP WHERE THE SANTA FE THEN DIED AND WOULD NOT RESTART. THIS SEEMS TO BE A BIG PROBLEM WITH THEIR VEHICLES EQUIPPED THE THIS ENGINE AS WELL AS THE 2.4I. HYUNDAI CUSTOMER SERVICE DOES NOT SEEM TO HELP WITH CUSTOMERS PROBLEMS REGARDING THIS. THEY ARE EVASIVE, AND ARE TELLING CUSTOMERS THEY WILL CALL YOU WITH IN 3-5 DAYS. ALL THE WHILE YOUR VEHICLE IS SITTING AT THE DEALERSHIP NOT RUNNING AND AN ENGINE THAT DOES NOT RUN. HYUNDAI NEEDS TO RECOGNIZE THIS PROBLEM, OFFER IT'S CUSTOMERS A NEW ENGINE FOR THIS CATASTROPHIC ENGINE FAILURE AND NOT PUTS IT'S CUSTOMERS IN DANGER OF BODILY HARM OR POSSIBLY DEATH. HOW MANY LIVES SHOULD BE SACRIFICED FOR THE GREED THAT HYUNDAI IS GETTING BY NOT GETTING THESE UNSAFE VEHICLES REPAIRED OR OFF THE ROAD. THIS IS NOT JUST A HYUNDAI PROBLEM BUT A PUBLIC SAFETY PROBLEM AS WELL.THIS ENGINE FAILURE IS A KNOWN DEFECT BY HYUNDAI, AND NOT BEING REPAIRED. THIS IS A CLEAR CASE OF PROFIT BEFORE SAFETY. THIS VEHICLE WAS TRAVELING AT 65MPH, WHICH IS THE SPEED LIMIT ON CA241 WHEN THIS FAILURE OCCURRED.

NHTSA ODI 11072731

I WAS DRIVING ON A CITY STREET AND MY CAR MADE A LOUD SCREECHING NOISE AND STOPPED. ALL OF THE INDICATOR LIGHTS TURNED ON. I TURNED OFF THE CAR AND ATTEMPTED TO TURN IT BACK ON BUT THE ENGINE WOULD NOT START.

NHTSA ODI 11065599

SUNROOF EXPLODED WHILE DRIVING......WE WERE DRIVING ON A FOUR LANE HIGHWAY ON A CLOUDY AFTERNOON. TEMP WAS 47 DEGREES AND TRAVELING AT 65 MPH ON A STRAIGHT STRETCH. THE CLOSEST CAR IN FRONT OF US WAS 1/2 MILE. ALL OF A SUDDEN A LOUD SHOTGUN LIKE SOUND AND GLASS EVERYWHERE. THE FRONT SECTION OF OUR PANORAMIC SUNROOF EXPLODED. MY WIFE WAS IN THE FRONT PASSENGER SEAT AND MY 19 MONTH OLD WAS IN THE BACK SEAT. GLASS WAS ON ALL OF US.

NHTSA ODI 11064414

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. WHILE DRIVING 70 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER (HEALEY HYUNDAI, 410 FISHKILL AVE, BEACON, NY 12508). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

NHTSA ODI 11063042

CHECK ENGINE LIGHT COMES ON, OBD-II TROUBLE CODE P0087: FUEL RAIL/SYSTEM PRESSURE - TOO LOW. HIGH-PRESSURE FUEL PUMP FAILURE AND NEEDS TO BE REPLACED. I EXPERIENCED THE SYMPTOMS OF P0087: ROUGH RUNNING, POOR ACCELERATION ON THE HIGH WAY, AND HARD STARTING.

NHTSA ODI 11056715

WHEN DRIVING ON THE HIGH WAY, THE SPEED AT 60~65 MPH, CHECK ENGINE LIGHT CAME ON 2~3 TIMES, EACH TIME JUST LASTED FEW SECONDS AND ACCELERATION PROBABLY COULD TRIGGER CHECK ENGINE LIGHT ON.

NHTSA ODI 11056341

HOOD LATCH RECALL. I BEGAN THE PROCESS OF GETTING THE HOOD LATCH CABLE REPLACED IN AUGUST AFTER LEARNING OF THE RECALL. I FEEL THAT HYUNDAI MADE IT PURPOSEFULLY DIFFICULT FOR ME TO GET A REPLACEMENT PART. I WAS ORIGINALLY REQUESTED TO DRIVE OVER 3 HOURS TO GET TO A DEALER, AND MY REIMBURSEMENT REQUEST WENT UNANSWERED FOR SEVERAL MONTHS. I WAS ASKED MULTIPLE TIMES FOR IDENTICAL IDENTIFYING INFORMATION AND RECEIPTS, AND WAS GIVEN INFORMATION IN A TIMELY MANNER. AT THIS DATE, I STILL HAVE NOT RECEIVED REIMBURSEMENT FOR REPLACING THIS PART. DUE TO MY INTERACTIONS, I BELIEVE HYUNDAI IS PURPOSEFULLY MAKING THE REPLACEMENT OF THIS PART A BURDEN ON CONSUMERS.

NHTSA ODI 11054035

HYUNDAI SANTA FE ENGINE RECALL. PLEASE SEE ATTACHED EXPLANATION

NHTSA ODI 11052528

ON NOVEMBER 14, 2017, I BEGAN HEARING SOME KNOCKING NOISE. ABOUT 15 MINUTES LATER, WHILE DRIVING ON THE HIGHWAY, THE SANTA FE SPORT STALLED WITH NO WARNING. I WAS IN HEAVY TRAFFIC AND IT WAS A VERY DANGEROUS SITUATION, WHERE PEOPLE WERE HONKING AND HAVING TO GO AROUND ME. I WAS SO SCARED. I WAS ABLE TO RESTART THE CAR AND DECIDED TO RETURN HOME INSTEAD OF GOING TO MY ORIGINAL DESTINATION. TEN MINUTES LATER, IN HEAVY TRAFFIC, THE SAME THING HAPPENED, THE SANTA FE SPORT STOPPED WITHOUT WARNING. I WAS ABLE TO RESTART THE CAR AND GET HOME. I NEVER RECEIVED ANY RECALL INFORMATION IN THE MAIL. I LATER LEARNED THAT IT IS HYUNDAI RECALL 162. THE SANTA FE HAS ABOUT 54,000 MILES ON IT.

NHTSA ODI 11048782

THERE S A PROBLEM WITH ENGINE ITS KNOCKING TOOK IT IN ON RECALL SERVICE @ TEXASN HYUNDAI IN ROSENBURG TEXAS SERVICE REPORED THE SUV WAS OK THE CAR BROKE DOWN IN BYRAN TEXAS AND IS LOCATED @ BRAZOS VALLEY IMPORTS PHONE NUMBER IS 979=776-7600 MY NUMBER IS 8322025474 P S NEED CAR BROUGHT CLOSER TO MY HOME IN HOUSTON TEXAS 77033 .

NHTSA ODI 11047257

REAR DIFFERENTIAL FAILED

NHTSA ODI 11045810