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What 135 owners told NHTSA about the 2013 Hyundai Accent 5

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (135)Crash / fire / injury (26)Brakes (39)Engine (32)Electrical system (17)Airbags (14)Transmission & drivetrain (12)Steering (8)Suspension (8)Body & structure (7)Lights (7)Speed control (7)

1 of 135 complaints match · Transmission & drivetrain · crash/fire/injury only · clear filters

Dec 20, 2013Transmission & drivetrainAirbagsBody & structureCrash1 injury

I WAS IN AN ACCIDENT ON OCTOBER 14, 2013 WHERE I STRUCK A DEER HEAD ON AT 50MPH AND THE AIRBAGS DID NOT DEPLOY. I WROTE TO HYUNDAI AND COMPLAINED, AND AFTER THEIR "INVESTIGATION", THEY DETERMINED THAT I WAS NOT ENTITLED TO ANY ASSISTANCE. WELL, TWO NIGHTS AGO, ON WEDNESDAY, DECEMBER 18, 2013, I STRUCK AND WENT UNDER A FORD F150 TRUCK. I WAS PINNED IN THE VEHICLE. MY AIRBAG DID NOT DEPLOY - AGAIN. HOW AM I TO FEEL SAFE IN THIS VEHICLE? THEIR "INVESTIGATION" SAID THAT THE AIRBAGS WERE IN WORKING ORDER AND THAT SIMPLY HITTING A DEER WOULD NOT MAKE THEM GO OFF. WELL, THIS TIME I HIT AND WENT UNDER A VEHICLE AND WAS PINNED IN MY VEHICLE AND THEY STILL DIDN'T GO OFF. I AM SO DISAPPOINTED IN HYUNDAI. THIS WAS MY FIRST NEW CAR. AND IT HAS LASTED ME 1 1/2 YEARS, NOT EVEN. I WAS NOT CITED FOR THE ACCIDENT AS THE OFFICER SAID IT WAS NOT MY FAULT. MY INSURANCE COMPANY IS CONSIDERING TOTALING THE VEHICLE. I AM BEYOND UPSET. I'M OPENING ANOTHER COMPLAINT AGAINST HYUNDAI, MAYBE THEY WILL "GET IT" THIS TIME. THIS IS UNACCEPTABLE!!!!! *TR

NHTSA ODI 10556796

Working with the data? Download all 135 complaints as CSV · fetched from NHTSA July 25, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2013 Hyundai Accent 5 verdict →