What 135 owners told NHTSA about the 2013 Hyundai Accent 5

I was driving and I tried to stop and couldn’t and someone ran the stop sign and I hit them and totalled my car and I just got off the phone with the investigator and they said it was due to my abs. And I seen the abs light on my dash and when I took it to bridgt breaks they told me it was fine

NHTSA ODI 11554379

The AEB light came on in car. Car was brought home 15 min later and parked in driveway. 3 hours later the car went on fire. The fire department inspected and said it was a mechanical issue. The car was totaled by the insurance company the next day. The engine was burned and the fire department disconnected the battery after fire out.

NHTSA ODI 11533027

I WAS DRIVING ON A STREET WHEN I WENT TO MAKE A STOP. I WAS GOING ABOUT 15-20MPH AND HAD 3 CAR LENGTHS ROOM AHEAD OF ME. I TRIED TO PRESS ON THE BRAKES TO MAKE A STOP, AND THE BRAKES DID NOT WORK. THE BRAKES ENDED UP SHAKING AND THE BRAKE PEDAL KICKED BACK AT ME. IT SEEMED AS IF ABS KICKED IN PREMATURELY, OR ESC KICKED ON PREMATURELY. MY WHEELS LOCKED UP CAUSING MY CAR TO SLIDE INTO THE CAR AHEAD OF ME. I AM NOT A MECHANIC SO I AM NOT SURE WHICH. I HIT A VEHICLE IN FRONT OF ME. I TOOK MY VEHICLE TO A THIRD PARTY DEALERSHIP WHO RAN A DIAGNOSTIC ON MY VEHICLE AND SAID WITHOUT A DOUBT THAT MY PRIMARY PRESSURE CENSOR MALFUNCTIONED, AS WELL AS A BRAKE SWITCH ERROR OCCURRED. THE MECHANIC SAID THIS IS WITHOUT A DOUBT THE REASON THE BRAKES MALFUNCTIONED. I TRIED TO CALL HYUNDAI, WHO TOLD ME THEY COULDN'T GET THE VEHICLE IN THE SHOP & TO KEEP DRIVING IT FOR ANOTHER 2 WEEKS UNTIL I COULD GET IT IN THEIR SHOP. I CALLED HYUNDAI OF AMERICA & THEY KEEP PASSING ME OFF. FINALLY I GOT A HOLD OF A CLAIM PERSON, WHO SAID I NEEDED TO GET CERTAIN PAPERWORK IN WITHIN 30 DAYS OF THE INCIDENT IN ORDER FOR THEM TO INVESTIGATE. NOW THAT THE PAPERWORK IS IN, THEY SAY IT WILL TAKE ANOTHER 6-8 WEEKS TO MAKE A DECISION (THEY HAVE SAID NOTHING ABOUT INSPECTING THE VEHICLE). I AM NOW TERRIFIED TO DRIVE AND WILL NEVER EVER OWN ANOTHER HYUNDAI AGAIN! WORST CUSTOMER SERVICE EVER, AND I DO HAVE PROOF FROM A MECHANIC THAT THIS IS NOT MY FAULT. PER THE SERVICE GUYS IN HYUNDAI, THEY SAID THEY CAN NOT DUPLICATE THE ISSUE (THEY ONLY DRIVE IT FOR 2 MILES) SO THEY WILL NOT BE PUTTING MORE TIME OR MONEY INTO FIGURING IT OUT.

NHTSA ODI 10825331

ON THURSDAY OCT. 9. 2014 I WENT TO MY CAR PARKED IN DRIVEWAY TO GO TO WORK. I WENT TO TURN KEY HEARD RADIO COME ON THEN AN EXPLOSION. I WENT BACK INTO SEAT LEFT HAND FORWARD. I DID NOT KNOW WHAT WAS GOING ON. I REALIZED AIRBAG WAS OUT IN STEERING WHEEL, DID NOT KNOW IF CAR WAS ON FIRE, GOT OUT CALLED 911. BY DIVINE INTERVENTION MY INJURY'S WERE MINOR BURN ON MY ARM WHICH WAS CLEANED UP AT SITE, MY HOME IN DRIVEWAY, FIRE REPORT STATED NOTICED MINOR BURNS ON FACE, I WAS NOT AWARE, UPSET AND IN SHOCK. I WENT UP WITH TOW TRUCK DRIVER TO DEALERSHIP WHERE I PURCHASED CAR BRAND NEW ONLY YEAR OLD, UNDER 11000 MILES ON IT. I DEMANDED A CAR TO USE, I WAS CRYING AT DEALERSHIP. MANUFACTURE TRIED TO SAY IT WAS AN INSURANCE PROBLEM WHICH IT IS NOT, CAR BLEW UP IN MY FACE WHEN I STARTED IT. DEALERSHIP CAME THRU AND HAS LET ME USE A CAR FOR TIME BEING. I AM TRYING TO DEAL WITH MANUFACTURE AND IT IS NOT EASY. I DO NOT WANT CAR BACK AND I WANT THEM TO PAY IT OFF. THEY AGREED TO OUTSIDE INSPECTOR AND NOW I FIND OUT I WILL NOT BE ALOUD REPORT. SO NOW I DEMANDED THAT I HIRE SOMEONE AND WE ALL GO INVESTIGATE CAR AT SAME TIME, THEY AGREED, STILL A WORK IN PROGRESS AT THIS MOMENT IN TIME, I DO NOT KNOW WHAT TYPE AIRBAGS THEY USE BUT I HAVE A RIGHT TO KNOW EXACTLY WHAT WENT WRONG AND FOR OTHER PEOPLE. I AM LUCKY TO BE ABLE TO TELL THIS STORY. *TR

NHTSA ODI 10649921