Jun 10, 2024BrakesFire
The contact owns a 2013 Hyundai Accent. The contact stated that while driving at an undisclosed speed, a pedestrian informed her that the vehicle was on fire. The contact saw smoke coming from under the hood. The contact exited the vehicle and an individual with a tow truck approached her with his fire extinguisher and extinguished the fire coming from under the hood. The vehicle was towed back to her residence, where it caught fire again all throughout the vehicle. The fire department arrived on the scene and extinguished the fire. No injuries were sustained nor medical attention was needed. A Police report was filed. The vehicle was towed to a junkyard. The insurance company had not yet deemed the vehicle destroyed. The contact was relating the failure to an NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) letter she had received. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,000.
NHTSA ODI 11593470
Nov 9, 2023Electrical systemBrakesCrash6 injuries
I was driving and I tried to stop and couldn’t and someone ran the stop sign and I hit them and totalled my car and I just got off the phone with the investigator and they said it was due to my abs. And I seen the abs light on my dash and when I took it to bridgt breaks they told me it was fine
NHTSA ODI 11554379
Feb 10, 2016Electrical systemElectronic Stability Control (esc)BrakesCrash1 injury
I WAS DRIVING ON A STREET WHEN I WENT TO MAKE A STOP. I WAS GOING ABOUT 15-20MPH AND HAD 3 CAR LENGTHS ROOM AHEAD OF ME. I TRIED TO PRESS ON THE BRAKES TO MAKE A STOP, AND THE BRAKES DID NOT WORK. THE BRAKES ENDED UP SHAKING AND THE BRAKE PEDAL KICKED BACK AT ME. IT SEEMED AS IF ABS KICKED IN PREMATURELY, OR ESC KICKED ON PREMATURELY. MY WHEELS LOCKED UP CAUSING MY CAR TO SLIDE INTO THE CAR AHEAD OF ME. I AM NOT A MECHANIC SO I AM NOT SURE WHICH. I HIT A VEHICLE IN FRONT OF ME. I TOOK MY VEHICLE TO A THIRD PARTY DEALERSHIP WHO RAN A DIAGNOSTIC ON MY VEHICLE AND SAID WITHOUT A DOUBT THAT MY PRIMARY PRESSURE CENSOR MALFUNCTIONED, AS WELL AS A BRAKE SWITCH ERROR OCCURRED. THE MECHANIC SAID THIS IS WITHOUT A DOUBT THE REASON THE BRAKES MALFUNCTIONED. I TRIED TO CALL HYUNDAI, WHO TOLD ME THEY COULDN'T GET THE VEHICLE IN THE SHOP & TO KEEP DRIVING IT FOR ANOTHER 2 WEEKS UNTIL I COULD GET IT IN THEIR SHOP. I CALLED HYUNDAI OF AMERICA & THEY KEEP PASSING ME OFF. FINALLY I GOT A HOLD OF A CLAIM PERSON, WHO SAID I NEEDED TO GET CERTAIN PAPERWORK IN WITHIN 30 DAYS OF THE INCIDENT IN ORDER FOR THEM TO INVESTIGATE. NOW THAT THE PAPERWORK IS IN, THEY SAY IT WILL TAKE ANOTHER 6-8 WEEKS TO MAKE A DECISION (THEY HAVE SAID NOTHING ABOUT INSPECTING THE VEHICLE). I AM NOW TERRIFIED TO DRIVE AND WILL NEVER EVER OWN ANOTHER HYUNDAI AGAIN! WORST CUSTOMER SERVICE EVER, AND I DO HAVE PROOF FROM A MECHANIC THAT THIS IS NOT MY FAULT. PER THE SERVICE GUYS IN HYUNDAI, THEY SAID THEY CAN NOT DUPLICATE THE ISSUE (THEY ONLY DRIVE IT FOR 2 MILES) SO THEY WILL NOT BE PUTTING MORE TIME OR MONEY INTO FIGURING IT OUT.
NHTSA ODI 10825331
Jul 24, 2014Speed controlElectronic Stability Control (esc)BrakesCrash
I WAS DRIVING DOWN THE STREET TO MY SISTER HOUSE, WHEN I GOT TO HER HOUSE I PULLED UP BEHIND HER CAR APPROXIMATELY 10 TO 15 FT. ON THE CURB AND ON THE STREET, I STOPPED THE CAR, PUT IN IN PARK WHILE STILL RUNNING, WHEN I TOUCHED THE SWITCH TO TURN THE CAR OFF, THE GAS PEDAL WENT TO THE FLOOR AND THE CAR RAN INTO THE CAR IN FRONT OF ME NOT EJECTING THE SEAT BELT. *TR
NHTSA ODI 10615973