What 135 owners told NHTSA about the 2013 Hyundai Accent 5

The contact owns a 2013 Hyundai Accent. The contact stated that while driving at an undisclosed speed, she heard a knocking sound coming from the vehicle before the vehicle stalled. The check engine warning light illuminated, and the check oil light intermittently illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the engine failed to receive the oil and needed to be replaced. The vehicle was then towed to another independent mechanic where it was also diagnosed that the engine needed to be replaced. The dealer was notified of the failure and the contact was informed that the VIN was not included in a recall. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall and the contact was provided a case number. The failure mileage was approximately 120,000.

NHTSA ODI 11498060

2013 HYUNDAI ACCENT. CONSUMER WRITES IN REGARD TO DEFECTIVE TRANSMISSION. THE CONSUMER STATED THE DEALER INFORMED HER THIS WAS A TRANSMISSION PROBLEM. THE VEHICLE IS STILL UNDER WARRANTY AND NEEDS TO BE REPAIRED BEFORE THE WARRANTY EXPIRES.

NHTSA ODI 11493909

Engine failure due to bearing wear causing abrupt failure. Loss control of vehicle.

NHTSA ODI 11489887

The contact owns a 2013 Hyundai Accent. The contact stated that the vehicle failed to start up after multiple attempts. The contact diagnosed the vehicle with engine failure. The dealer was notified of the failure and informed him that the vehicle was not under warranty since he was not the original owner. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage 80,323. The consumer stated the engine was replaced at the owner's expense.

NHTSA ODI 11486703

Engine consumes oil which if left unchecked could lead to engine failure. It is well documented that many Hyundai models are experiencing excessive oil consumption. My daughter's vehicle fortunately warned through the oil pressure light that there was an issue. Back in Dec 2021, she took the Accent for an oil change at which point the technician was shocked there was no oil in the oil pan. This could have led to serious engine failure. My daughter lives in Los Angeles where she travels often on multi-lane highways. This was brought to a Hyundai dealership for inspection. After conducting oil consumption tests (4x), it was determined the engine is consuming over 2 qts/1,000 miles. About a week ago, Dealer submitted for approval of engine replacement under goodwill as the warranty expired already. Hyundai denied it. I wrote to corporate to appeal and they denied it again stating the car is out of warranty. This is unacceptable. Their engines are defective. My research shows many Hyundai models suffer from the same issue. No recalls have been done. A class action lawsuit is now in play against Hyundai. NHTSA should force Hyundai to repair all affected engines. Furthermore, Hyundai is compelling consumers to go through arbitration which is unacceptable.

NHTSA ODI 11484901

The contact owns a 2013 Hyundai Accent. The contact stated that the driver’s and passenger’s side sun visors failed to stay in the upright position. The dealer was contacted but was unable to schedule an appointment to inspect the vehicle. The manufacturer was contacted and filed a complaint. The manufacturer then stated that the vehicle was not covered under warranty. The failure mileage was 37,824.

NHTSA ODI 11480540

When you start the car and touch the steering wheel, it vibrates hard, and the 2 front tires. while driving you can barely keep the car on the road it seems the steering wheel has little or no control. It gets better after you drive a bit, but still vibrates and while parked the steering wheel moves on its on. Lastly after turning the car off the steering wheel and tires still vibrates for about 2-5 seconds afterwards.

NHTSA ODI 11478442

After driving over a train track at low speed the front passenger coil spring snapped and it ripped up the tire. The car is not drivable. It seems that this has happened to other models around the same year and it shouldn’t have failed at only 110K miles.

NHTSA ODI 11467474

ANTILOCK BREAK MODULE IS BURNED.

NHTSA ODI 11453391

[XXX] [XXX] lic.[XXX] vin#[XXX] (Antilock Break Module is Burned) INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11451809

My engine is always topped off on oil and fluids now all of a sudden a have a rattling and am terrified to go anywhere because I feel like my engine is going to blow up.

NHTSA ODI 11427246

The tire was never used, it was a saver spare tire. It was in the spare space in the trunk of the car. It was purchased within the last 4 months and sat in the car for only a few months total. The tire basically fell apart in the trunk. We discovered it and let the air out before it had a chance to explode, which it could have in a hot trunk. I contacted Firestone. They told me to bring the tire to Discount Tire, in Prescott AZ. Discount Tire contacted Firestone. Firestone said there was no warranty on spare tires.

NHTSA ODI 11422647

SEPTEMBER 2020 THE CAR WOULD NOT START AFTER SITTING FOR AWHILE, I RECENTLY HAD REPLACED THE BATTERY. ONCE I GOT THE CAR TO START, WHEN. I SLOWED THE CAR CUT OFF WHILE I WAS ON A BUSY STREET, IT'S NOT THE ALTERNATOR EVERYTHING WAS STILL ON IN THE CAR. THE CHECK ENGINE LIGHT APPEARED BEFORE THE CAR CUT OFF. GOT STARTED AGAIN, WAS ABLE TO DRIVE. I'VE REPLACED FUEL PUMP, CAM SHAFT SENSORS, NEW BATTERY. ANY TIME I DRIVE IT THE CAR CUTS OUT WHEN I AM AT A STOP LIGHT, THE CAR LOSES POWER WHILE DRIVING ON THE HIGHWAY, AND HAVE TO CHANGE THE OIL MORE OFTEN THAN 3000 MILES. I FIND THAT I HAVE TO TOP MY OIL MONTHLY. MY CHECK ENGINE COMES ON RANDOMLY AND GOES OFF RANDOMLY. WHEN I TOOK THE CAR TO HYUNDAI REGARDING THE CHECK ENGINE LIGHT, THEY STATED IT WAS A SENSOR ISSUE.

NHTSA ODI 11397489

CUSTOMER STATES THAT THERE IS A RATTLING NOISE UPON START UP. IT IS MORE NOTICEABLE WHEN THE ENGINE IS COLD, UPON STARTING. CUSTOMER STATES THAT THE NOISE CAN BE HEARD IN SPEEDS LOWER THEN 40 MPH. WE HAVE NOT SERVICED THIS VEHICLE IN OVER A YEAR AND THE VEHICLE HAS GONE 25,000 MILES SINCE THAT TIME. CUSTOMER STATES THAT SHE RECENTLY WENT TO THE HYUNDAI DEALERSHIP COMPLAINING ABOUT THIS NOISE (RATTLING NOISE WHICH IS LOUDER WHEN STARTING THE ENGINE WHEN COLD). THE DEALERSHIP LOOKED IT OVER AND SAID THAT THERE IS NOTHING WRONG WITH THE ENGINE. SHE AGAIN TOLD THEM THAT THIS NOISE IS NOTICEABLE TO HER. THE DEALERSHIP AGAIN TOLD HER THAT THEY DID NOT FIND ANY FAULT WITH THE ENGINE.WHEN STARTED FIRST THING IN THE MORNING HAS A KNOCKING NOISE SOUNDS LIKE PISTON SLAP. REMOVE ALL SPARK PLUGS AND BORE SCOPE CYLINDERS AND FOUND THAT # 3 CYLINDER WALLS HAVE HEAVY CYLINDER WALL SCARRING AND OIL IS ON THE TOP OF THE PISTON (SEE PICTURES) .ENGINE IS DAMAGED AND WILL NEED TO BE REBUILT OR REPLACED.OIL LOOKS CLEAN. DID COMPRESSION CHECK AND ALL CYLINDERS WERE AT 125 LBS EXCEPT CYLINDER #3 WHICH WAS AT 100 LBS. HAS BEEN INTO THE SHOP FOR KNOCK SENSOR CODES AND WAS SENT TO THE DEALER FOR REFLASH TO CORRECT.(TSB 15-FL-003) DAMAGE HAS OCCURRED.

NHTSA ODI 11396630

THE DRIVER SEAT BELT WILL UNBUCKLE ON ITS OWN WHILE DRIVING. THE LIGHT WILL GO ON TO CHECK THE ELECTRICAL WIRING, THE SPEAKER ON THE PASSENGER SIDE GOES IN AND OUT.

NHTSA ODI 11386043

ON FEBRUARY 24, 2020 I WAS TRAVELING ON I-495 SOUTH DURING PEAK HOUR TRAFFIC AT APPROXIMATELY 8AM WHEN MY 2013 HYUNDAI ACCENT BEGAN TO LOSE POWER WITH NO WARNING. I MANAGED TO NEGOTIATE THROUGH TWO LANES OF HIGHWAY TRAFFIC TO THE BREAK DOWN LANE WHERE THE CAR WENT COMPLETELY DEAD. I WAITED A HALF HOUR ON A BUSY HIGHWAY TO BE TOWED TO THE CLOSEST HYUNDAI DEALERSHIP. THEY CHECKED THE CAR AND FOUND METAL DEBRIS SCATTERED ALL OVER THE ENGINE CRANKSHAFT. THEY INFORMED ME THAT THE ENGINE WAS IRREPARABLE AND I WOULD NEED A NEW ENGINE FOR $5000 WHICH I COULD NOT AFFORD.

NHTSA ODI 11377475

CAR WOULD RANDOMLY SHUT OFF OR STALL WHILE BEING DRIVEN; CAR WOULD NOT START UP OR TURN OVER RIGHT AFTER THE INCIDENT OCCURS. HAPPENED MULTIPLE TIMES AFTER BRINGING IT TO THE HYUNDAI DEALERSHIP; GETTING THE CAR BACK AND SAYING THAT THEY CAN'T REPLICATE THE PROBLEM WHILE IT IS UNSAFE TO DRIVE. THE CAUSE OF THIS INCIDENT IS UNKNOWN.

NHTSA ODI 11331337

THE CAR IS HAS A VERY LOW BODY. AS SUCH, IT GETS DAMAGED EVERY TIME THE CAR GOES OVER A BUMP. THE CAR HAS NOT YET HIT 100,000 MILES AND IT IS ALREADY FALLING APART. I REACHED OUT TO HYUNDAI AND ASKED THEM TO TAKE A LOOK BUT THEY DECLINED. *TR

NHTSA ODI 11330155

SPARK KNOCK DUE TO TIMING ERROR IN ECU DEALERSHIP NEEDS TO SEND RECALL NOTICE TO DO FREE UPDATE

NHTSA ODI 11320965

THERE IS A RATTLING/CRACKLING NOISE WHEN ACCELERATING. HAS HAPPENED SINCE I HAD THE CAR, SOUNDS LIKE A WIRE BEING BLOWN AROUND WHEN ACCELERATING UNDER THE STEERING WHEEL AREA.

NHTSA ODI 11308449

TL* THE CONTACT OWNS A 2013 HYUNDAI ACCENT. WHILE DRIVING 55 MPH, THE CONTACT HEARD AN LOUD ABNORMAL NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND WAS UNABLE TO BE DRIVEN. THE DEALER AND MANUFACTURER WERE NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

NHTSA ODI 11289941

ALL THREE BRAKE LIGHTS WENT OUT. WE TRIED EVERY BASIC FIX BUT OUR PERSONAL MECHANIC SAYS POWER IS NOT GOING THROUGH THE CONTROL MODULE AND WE WILL NEED TO HAVE IT SPECIALLY REPAIRED BY A HYUNDAI PROFESSIONAL. WE RECIEVED A CITATION BECAUSE OUR BRAKE LIGHTS UNKNOWINGLY WENT OUT AND NONE OF THE OBVIOUS FIXES SUCH AS BULBS, FUSES, OR BRAKES SWITCH REPLACEMENT AMMENDED THE ISSUE. WE ARE AT A LOSS AS TO HOW TO FIX THIS BUT SAW RECALLS ON OTHER HYUNDAI MODELS BUT NOT THIS ONE. WE ARE THINKING THIS IS A SIMILAR PROBLEM. THIS HAS LITERALLY RUINED OUR LIVES. WE 100% DEPEND ON THIS VEHICLE AND NOW WE HAVE NOTHING.

NHTSA ODI 11289154

ON 5/15/2013 MY DAUGHTER WAS INVOLVED IN A 1 VEHICLE ACCIDENT ON INTERSTATE 40 EAST IN AMARILLO TEXAS. SHE WAS DRIVING A 2013 HYUNDAI ACCENT LEASED NEW IN FEBRUARY. THIS WAS A VIOLENT CRASH IN WHICH THE CAR ROLLED NUMEROUS TIMES. NOT ONE AIRBAG DEPLOYED AND THE CAR WAS A TOTAL LOSS. NEITHER HYUNDAI NOR THE DEALER SEEMED WORRIED ABOUT THE SITUATION. I SPOKE WITH BOTH HYUNDAI AND AMARILLO HYUNDAI AND WAS BLOWN OFF. SAFETY APPARENTLY IS NOT THEIR PRIORITY, JUST THE SALE OF AN UNSAFE PRODUCT. *JS

NHTSA ODI 11242595

KNOCK SENSOR MESSED UP AND IS CAUSING THE CRANK SENSOR TO MESS UP ALSO. MY CAR WILL DIE IN THE MIDDLE OF THE ROAD WHILE DRIVE AND IT'S VERY DANGEROUS. IT WILL TAKE ROUGHLY 15 MINUTES TO START SOMETIMES.

NHTSA ODI 11241550

WAS RELIGIOUS ON MY 3000 MILE OIL CHANGES. AND ONE DAY THE OIL LIGHT CAM E ON AND PUT A QUART IN AND WENT FOR OIL CHANGE AT DEALER NEXT DAY...BONE DRY. IT SRARTED NIGHT NIGHT BEFORE AND WAS TOLD ITS IT STORING OIL OR GETTING STICK SOMEWHERE SINCE NO LEAK. NOW NEW ENGINE IS NEEDED.

NHTSA ODI 11221548