Sep 2, 2019Engine
MY 2013 FORD TAURUS WILL AUTOMATICALLY SHUT OFF IN THE MIDDLE OF DRIVING. WE TOOK IT TO A DEALER AND THEY COULDN'T FIX IT. THE PROBLEM WENT AWAY ON ITS OWN AND A COUPLE OF MONTHS LATER IS DOING IT AGAIN. THE CAR STALLS AND OFTEN STOPS IN THE MIDDLE OF DRIVING. SO DISAPPOINTED IN THIS PURCHASE BUT NOW WE ARE STUCK .
NHTSA ODI 11252833
Jul 29, 2019Transmission & drivetrainEngine
VEHICLE LOSES POWER SUDDENLY AND WITHOUT WARNING.
NHTSA ODI 11240238
Jul 23, 2019Engine
TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO SUNSET FORD (11700 GRAVOIS RD, ST. LOUIS, MO) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 80,000.
NHTSA ODI 11234115
Jul 9, 2019EngineFuel system
THE LOW OIL PRESSURE LIGHT GOES OFF EVERY 5 MINUTES. THE CAR UNEXPECTEDLY TURNS OFF AND WON'T START. IT ACTS LIKE IT IS OUT OF FUEL.
NHTSA ODI 11230443
Mar 20, 2019Engine
DRIVING DOWN THE ROAD AND ALL OF A SUDDEN THE CAR INDICATED IT WAS OVERHEATING. SO I PULLED OVER AND SEEN THAT THE CAR WAS SPEWING COOLANT EVERYWHERE. FROM FURTHER TROUBLE SHOOTING I FOUND OUT THAT THE WATER PUMP WAS BAD AND THAT IT WAS GOING TO COST ME OVER $2000. THE WATER PUMP SHOULD NOT BE GOING OUT LIKE THAT WHEN I ONLY JUST HIT OVER 80,000 MILES. FORD NEEDS TO RECALL THESE WATER PUMPS THEY PUT ON THESE TAURUS'S.
NHTSA ODI 11190364
Feb 22, 2019EngineCrash1 injury
TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING 55 MPH, THE ENGINE SEIZED WITHOUT WARNING. THE CONTACT STATED PULLED THE VEHICLE OVER ONTO THE LEFT SHOULDER. WHILE ON THE SHOULDER, ANOTHER VEHICLE REAR ENDED THE CONTACT'S VEHICLE. A POLICE REPORT WAS FILED. THE PASSENGER IN THE CONTACT'S VEHICLE SUSTAINED NECK, BACK, AND WRIST INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTROL MODULE WAS REPLACED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.*BF..*JB
NHTSA ODI 11181993
Nov 29, 2018Engine
TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE LOST POWER AND STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 76,000.
NHTSA ODI 11154773
Nov 9, 2018SteeringEngineFuel system
MY FIRST PROBLEM WAS THE FUEL PUMP. THE SECOND WAS THE POWER STEERING. NOW I AM HAVING AN ENGINE PROBLEM THAT I AM WAITING ON A MECHANIC TO CHECK.
NHTSA ODI 11150283
Nov 9, 2018EngineFuel system
I WAS WORKING WITH SOMEONE TO GET REIMBURSED FOR THIS. HIS NAME WAS DONTE KIRKSEY. I HAVE ALL EMAILS . I HAD A FAILED PART THAT MADE MY CAR COMPLETEY STOP WHILE I WAS DRIVING. TBEY REALIZED IT WAS FORDS FAULT WAS SUPPOSE TO REIMBURSE US 700. AND STILL HAVENT HEARD BACK
NHTSA ODI 11150292
Nov 9, 2018EngineFuel system
ENGINE WILL TURN OVER HOWEVER WILL NOT START AS IF IT IS STARVED FOR FUEL OR NO SPARK
NHTSA ODI 11150310
Oct 1, 2018Engine
TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING APPROXIMATELY 40, THE VEHICLE STALLED WITHOUT WARNING. DEAN SELLERS FORD (2600 W MAPLE RD, TROY, MI 48084) WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
NHTSA ODI 11132449
Sep 10, 2018Transmission & drivetrainEngineFuel system
VEHICLE QUIT ACCELERATING WHILE DRIVING DOWN A PAVED 45 MPH ROAD, WRENCH SYMBOL APPEARED ON THE DASH AND ENGINE RAN ROUGH. ACCORDING TO THE OWNERS MANUAL THE WRENCH SYMBOL INDICATES THAT THE VEHICLE WENT INTO REDUCED POWER MODE. HAD IT TOWED TO THE SHOP AND IT STARTED AND RAN NORMAL FOR HIM. THERE WERE NO ACTIVE, PENDING,OR MEMORY CODES IN THE COMPUTER SYSTEM. IT WAS DRIVEN 50 MILES WITH NO OTHER PROBLEM OCCURRING DURING THE TEST DRIVES. THERE ARE NO RECALLS ON THIS VEHICLE FOR THIS VERY DANGEROUS CONDITION EVEN THOUGH THERE ARE MANY DOCUMENTED CASES OF THE EXACT SAME PROBLEM.
NHTSA ODI 11128483
Jul 30, 2018EngineFuel system
ON (4) OCCASIONS IN THE LAST 2 WEEKS, A WRENCH LIGHT HAS COME ON AND MY TAURUS ENTERED LIMP MODE, CAUSING A RAPID DECELERATION WITH THE INABILITY TO MAINTAIN A SAFE SPEED WITH OTHER TRAFFIC ON THE HIGHWAY. IN ALL BUT ONE OF THESE INSTANCES, I WAS IN A CENTER TRAVEL LANE ON A 4 LANE HIGHWAY WHERE THE FLOW OF TRAFFIC REGULARLY EXCEEDS 65MPH. THE FACT THAT THIS "LIMP" MODE CAN INITIATE AND REDUCE YOUR SPEED AS DRASTICALLY AS IT DOES IS CERTAINLY A SAFETY CONCERN.
NHTSA ODI 11114520
Jul 12, 2018Engine
WHILE DRIVING THROUGH THE CITY, THE VEHICLE SUDDENLY OVERHEATED, WITH LITTLE TO NO WARNING IT GAVE ME A OVER TEMPERATURE WARNING, WHICH PROMPTED ME TO PULL OVER AND TURN OFF THE VEHICLE. AFTER PARKING THE VEHICLE I NOTICES LARGE AMOUNTS OF COOLANT BEING SPEWED FROM THE PRESSURE RELIEF. AFTER REPLACING THE THERMOSTAT ON THE VEHICLE, IT CONTINUED TO LEAK COOLANT, ALTHOUGH IT WAS DIFFICULT TO IDENTIFY WHERE THE LEAK WAS. AFTER 3 WEEKS AND SOME TESTING, THE DEALERSHIP WAS ABLE TO FIND A LEAK IN THE WATER PUMP. HAD THE LEAK NOT BEEN FOUND, THERE COULD HAVE BEEN SERIOUS OVERHEATING ISSUES. BASED ON WHAT I SAW WITH HOW QUICKLY THE CAR OVERHEATED WITH AND AMBIENT OUTSIDE AIR TEMPERATURE OF ABOUT 68*F IT'S A WONDER NO FORD TAURUS' HAS STARTED ON FIRE.
NHTSA ODI 11111040
Feb 26, 2018Engine
TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING ON MORE THAN ONE OCCASION. CARMAX IN HENDERSON, NEVADA WAS MADE AWARE OF THE FAILURE AND REPLACED THE MASS AIR FLOW SENSOR, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE THE FAILURE. THE SOURCE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.
NHTSA ODI 11075075
Feb 21, 2018Engine
TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING APPROXIMATELY 70 MPH, THE OIL PRESSURE WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROADWAY AND CALLED A TOW TRUCK. THE VEHICLE WAS TOWED TO THE DEALER (WESTWAY FORD IN IRVING, TEXAS) WHERE IT WAS DIAGNOSED THAT THE OIL PRESSURE SENDING UNIT AND PCV VALVE WERE DAMAGED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: CAS14131690. THE FAILURE RECURRED BUT THE VEHICLE WAS NOT REPAIRED AGAIN. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
NHTSA ODI 11074023
Jan 5, 2018Electrical systemSpeed controlEngine
TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING 35 MPH AND MAKING A LEFT TURN, THE VEHICLE STARTED TO DECELERATE AND STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, WAITED A FEW MINUTES, AND WAS ABLE TO RESUME DRIVING. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO VERNER CADBY FORD (1240 BLOOMFIELD AVE, FAIRFIELD, NJ 07004) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY, INJECTION KIT, AND FUEL KIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 16,600. *TT
NHTSA ODI 11060781
Dec 19, 2017EngineFuel system
COMPONENT IN FUEL PUMP ELECTRIC MODULE FAILED AND FUEL PUMP FAILED AND BOTH REPLACED. SALINAS VALLEY FORD DID NOT HONOR RECALL NUMBER 16V621000 OR 15V812000 COVERING THESE EQUIPMENT FAILURES. THEY ARE OR SHOULD BE COVERED BY THE RECALL NOTICES SENT IN 2105 AND 2015. DROVE CAR TO PLACE OF EMPLOYMENT AND IT FAILED TO START AT END OF THE DAY.
NHTSA ODI 11055581
Nov 28, 2017Engine
CAR WAS BROUGHT IN TO CHANGE THE SERPENTINE BELT AT 76,000 MILES. TECH NOTICED THAT THE WATER PUMP WAS LEAKING THROUGH THE WEEP HOLE AND SAID THAT IT NEEDED TO BE REPLACED. THIS JOB WAS QUOTED AT OVER $2000. HUNDREDS OF OTHER WATER PUMP FAILURES HAVE BEEN REPORTED, SOME AS EARLY AS 45,000 MILES, AND FORD REFUSES TO ISSUE A RECALL. THE PUMP FAILS AT THE MAIN BEARING AND SPEWS COOLANT INTO THE CRANKCASE WHICH KILLS THE ENGINE AND TOTALS THE CAR. THERE WAS NO CHECK ENGINE LIGHT, NO WARNING SIGNS WHATSOEVER. IF IT WERE NOT FOR A ROUTINE BELT CHANGE THIS ISSUE WOULD NOT HAVE BEEN CAUGHT AND WOULD HAVE RESULTED IN A CATASTROPHIC FAILURE OF THE MOTOR. THIS IS UNACCEPTABLE AS IT HAPPENS TO ALL DURATEC EQUIPPED FORD VEHICLES AND FORD REFUSES TO COVER THIS FAILURE UNDER A RECALL FOR THE DEFECTIVE WATER PUMP.
NHTSA ODI 11051001
Oct 5, 2017Fuel systemTransmission & drivetrainEngine
VEHICLE STALLS AND HIGH SPEEDS AND GOES INTO "LIMP MODE" WHERE VEHICLE LOSES ALL POWER AND ACCELERATION. VEHICLE IMMEDIATELY BEGINS TO DECELERATE IN TRAFFIC CAUSING A VERY DANGEROUS AND HAZARDOUS SITUATION FOR THE DRIVER AND OTHER VEHICLES. THIS HAS NOW HAPPENED 8 TIMES IN MY TAURUS 5 OF WHICH WAS IN THE INTERSTATE IN EXCESS OF 70MPH. *TT CONSUMER STATED ISSUE WAS NOT RELATED TO THE FUEL PUMP, ISSUE WAS CAUSED BY THE FAULTY THROTTLE BODY. WARRANTY DID NOT COVER THE PART AND CONSUMER ENDED UP PAYING OUT OF POCKET FOR THE REPAIR. UPDATED 7/25/18*JB *TR
NHTSA ODI 11031881
Sep 6, 2017Transmission & drivetrainEngine
TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING, THE ENGINE STALLED AND LOST POWER. THE POWER TRAIN FAULT LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTO ZONE WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY WAS FAULTY. THE CONTACT CALLED AUTONATION FORD FORT LAUDERDALE LOCATED AT 1333 N FEDERAL HWY, FORT LAUDERDALE, FL 33304 WHERE THE DEALER STATED THAT THERE WOULD BE A FEE FOR DIAGNOSTICS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHERE IT WAS CONFIRMED THAT THE VEHICLE WAS NOT PART OF THE RECALL AND DID NOT OFFER ANY FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 85,963.
NHTSA ODI 11021765
Aug 22, 2017Transmission & drivetrainElectrical systemEngine
WHY THE VEHICLE IS IN MOTION THE VEHICLE TENTS TO SPUTTER AND DECELERATE LOSING ALL POWER THE VEHICLE THEN COMES TO COMPLETE STOP IN THE MOVIE LINE OF TRAFFIC YOU HAVE TO TURN THE VEHICLE OFF AND THEN TURN THE VEHICLE BACK ON TO ACTUALLY GET SPEED TO MOVE OUT OF THE WAY THIS HAS BECOME A VERY SERIOUS SAFETY ISSUE IN THE OPERATOR OF THE VEHICLE. THIS MOSTLY HAPPENS WHEN THE VEHICLE IS IN MOTION WHILE TRAVELING AT SPEEDS BETWEEN 50 TO 65 MILES PER HOUR THE VEHICLES COME TO ALMOST A COMPLETE STOP IN THE MOVIE LINE OF TRAFFIC
NHTSA ODI 11018768
Aug 17, 2017Engine
MY CAR HAS 86,621 MILES AND THE THERMOSTAT LIGHT CAME ON. I TOOK TO MY MECHANIC AND THEY TOLD ME THAT THERE IS LEAKING AROUND THE WATER PUMP AND IT HAS TO BE REPLACED. I HAD IT DIAGNOSED AT A FORD DEALERSHIP AND THEY AGREED. IT IS NOT UNDER WARRANTY BECAUSE OF MILES AND IT IS GOING TO COST $1900 TO REPLACE. I TAKE VERY GOOD CARE OF MY CAR AND HAVE ALL OF THE SERVICE RECORDS. IT IS A DEFECT IN THE WATER PUMP AND THAT IS WHY IT FAILED.
NHTSA ODI 11015935
Aug 7, 2017Electrical systemSpeed controlEngine
TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING VARIOUS SPEEDS, THE MAINTENANCE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. IN ADDITION, THE VEHICLE SHOOK VIOLENTLY AND THE RPMS DECELERATED INDEPENDENTLY. THE CONTACT HAD TO PLACE THE VEHICLE IN PARK AND SOMETIMES RESTART THE VEHICLE IN ORDER FOR IT TO OPERATE; HOWEVER, THE FAILURE RECURRED MINUTES LATER. THE VEHICLE WAS TAKEN TO LAUREL FORD LINCOLN (2018 MS-15, LAUREL, MS 39440 (601) 649-4511) WHERE IT WAS DIAGNOSED THAT THE THROTTLE ACTUATOR CONTROL MODULE NEEDED TO BE REPAIRED. THE DEALER STATED THAT THEY COULD NOT REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 139,679.
NHTSA ODI 11013554
Aug 3, 2017EngineFuel system
WHEN VEHICLE IS STATIONARY IE STOP FOR A LIGHT OR A STOP SIGN THE R.P.M ON OCCASIONS DROPS FROM 600 TO LESS THAN 500 RPM AND IT START TO SHAKE, IF IF I AM NOT AWARE IT WILL STALL. WHAT WORRIES ME IS THAT ON A TRIP OF LESS THAN 5 MILES IT STALLED ON RED LIGHTS AND STOP SIGNS THE SAME HAS HAPPEN TO FAMILY MEMBERS. I HAVE TAKEN TO THE DEALER AND NOTHING IS FOUND ( ALSO TOOK IT TO A PRIVATE MECHANIC THE SAME RESULT WAS GIVEN) . SAME YEAR TAURUS HAVE BEEN HAVING FUEL PUMP PROBLEMS BUT MY VIN IS NOT REGISTER, LOT OF FRUSTRATIONS. THIS OCCUR MOSTLY IN CITY DRIVING ANT THE MOMENT NOT ON OPEN ROADS,HIGHWAYS.
NHTSA ODI 11012588