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What 12 owners told NHTSA about the 2013 Ford Police Interceptor Utilit

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (12)Steering (4)Brakes (1)Electrical system (1)Electronic Stability Control (esc) (1)Lights (1)

1 of 12 complaints match · Lights · clear filters

Apr 21, 2015Lights

ON THE POLICE INTERCEPTOR SUV EXPLORER, ALL DRIVER'S LIGHTS SHUTTERS DO NOT WORK PROPERLY. HIGH BEAM STAYS ON DRIVERS SIDE AND DOES NOT GO BACK TO REGULAR BEAM. THIS PROBLEM IS ON THE RED LAKE FLEET OF 6 SUV'S POLICE VEHICLES. I ALSO CONTACTED BELTRAMI SHERIFF DEPARTMENT AND THEY ALSO ADVISED THEY HAVE THE SAME ISSUES WITH THE SHUTTERS ON THEIR FORD POLICE INTERCEPTOR VEHICLES TOO. SAFETY ISSUE AT NIGHT WHEN APPROACHING ON-COMING TRAFFIC. I WAS ALSO TOLD THEY CANNOT ADJUST BEAMS ALIGNMENT UNTIL SHUTTERS ARE REPAIRED/REPLACED. ALL 6 VEHICLES HAVE THE SAME PROBLEM. WE ASKED FORD DEALERSHIP AND IT WAS NOT UNDER WARRANTY EVEN THOUGH THE MILES WERE UNDER AS WE WERE TOLD WARRANTY DOES NOT INCLUDE LIGHTS. WE WERE TOLD THAT EACH SHUTTER/LIGHT WOULD HAVE TO BE REPLACED AT A COST OF $700.00 EACH. THIS PROBLEM WAS AN ISSUE FROM DAY ONE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 10712056

Working with the data? Download all 12 complaints as CSV · fetched from NHTSA July 24, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2013 Ford Police Interceptor Utilit verdict →