What 1,774 owners told NHTSA about the 2013 Ford Fusion Energi

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING 40 MPH, THERE WAS AN ODOR OF BURNING WIRES THAT WAS EMITTED THROUGH THE VEHICLE VENT. THE DRIVER COASTED TO THE SIDE OF THE ROAD, POP THE VEHICLE HOOD AND NOTICED SMOKE AND FLAME WAS COMING FROM THE ENGINE COMPARTMENT. A PERSON CAME AND EXTINGUISHED THE FIRE. THE FIRE DEPARTMENT ALSO EXTINGUISHED THE FIRE AND FILE A REPORT. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TOW YARD AND THEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED AND INFORMED THE CONTACT THAT THE WATER PUMP, THE HEADS CRACK DUE TO THE EXTREME HEAT THAT SPILL OUT OIL WHICH CAUSE THE FIRE. THE WATER PUMP THE PULLEY AND HEADS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND WAS NOT TAKEN TO A DEALER. MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

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THE STEERING WHEEL IS GETTING STUCK IT FEELSLIKE WHICH MADE ME RIN OFF ROAD I ALSO HAD TO CUT SEAT BELT ON BACK SEAT CAUSE IT WOULDNT RAISE UP. ALSO FUEL PUMP IS GOING OUT AND THIS IS NOT RIGHT.

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TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE THE MESSAGE 'STEERING ASSIST FAILURE' HAD DISPLAYED AND THE STEERING WHEEL WAS DIFFICULT TO TURN IN EITHER DIRECTION. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 43,000.

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I HAVE HAD 2 DOOR LATCH FAILURES ON MY VEHICLE WITHIN 7 MONTHS OF EACH OTHER. THE FIRST ONE WAS MY DRIVER DOOR, 2ND FAILURE WAS MY REAR PASSENGER DOOR. I CONTACTED FORD MOTOR CORPORATION, AND THEY ADVISED ME THESE WERE SUPPOSEDLY ALREADY FIXED UNDER THE RECALL THAT THE VEHICLE PREVIOUS HAD. THE FIRST DOOR LATCH FAILED ON 07/06/2019, THE 2ND FAILURE HAPPENED ON 1/19/2020. THE FAILURE HAS CAUSED THE DOORS OPEN AND NOT LATCH CLOSE EVEN WHEN THE VEHICLE IS IN MOTION. I HAVE HAD TO PAY FOR BOTH OF THESE REPAIRS OUT OF POCKET WHEN IT IS CLEARLY A SAFETY ISSUE. MY REAR PASSENGER DOOR IS RARELY USED, I DO NOT HAVE CHILDREN AND I DO NOT OPEN THAT DOOR OFTEN. MY DRIVER DOOR OPENED ON ME WHEN I WAS GOING AROUND A CORNER AT 45 MPH, AND THE REAR PASSENGER DOOR OPENED ON ME AS I WAS PARKING IN A SPOT GOING ABOUT 3 MPH. FORD ADVISED ME THEY WILL LOOK INTO THIS - BUT THIS CAUSES UNEXPECTED FINANCIAL STRAINS FOR THE REPAIRS, AND MAKES ME CONCERNED ABOUT THE OTHER 2 DOORS IN MY VEHICLE THAT ARE NOT RECENTLY REPAIRED.*DT *DL

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WHILE DRIVING AND SOMETIMES WHEN THE VEHICLE IS CHANGING GEARS IT SHIFTS EXTREMELY HARD. HAS DONE THIS SINCE THAT CAR WAS BOUGHT. BROUGHT TO THE ATTENTION OF THE FORD DEALERSHIP WHERE IT WAS PURCHASED BUT THEY SAY NOTHING IS WRONG EVEN ONCE TRANSMISSION REPAIRS HAD TO BE DONE BECAUSE OF THE ISSUE THEY STILL CLAIM NO FAULT.

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WHILE TURNING ONTO MY STREET, TO GO HOME, THE STEERING WHEEL LOCKED UP AND A MESSAGE POPPED UP SAYING STEERING POWER ASSIST FAULT.

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I TRY MAKE THIS COMPLAINT TWICE NOW AN GIVES A ERROR THIS IS SERIOUS MY CAR IS BEING STALLED ON HIGHWAY DUE TO PURGE VALVE AN TODAY THE CAR IS MAKING A NOISE FROM THE GAS TANK FROM WHAT I'M TOLD MY CAR TURNED OFF BECAUSE OF THIS PURGE VALVE ME AN MY KIDS COULD HAVE BEEN HURT I'M NOT THE ONLY ONE WHO THINKS THIS SHOULD HAVE BEEN INVESTIGATED ALONG TIME AGO PEOPLE HAVE MADE COMPLAINTS ONLINE ABOUT THE SAME ISSUE I'M HAVING !! I JUST REPLACED MY FUEL PUMP AT DELEARSHIP NOT LONG AGO NOW THIS ISSUE ! DO HAVE VIDEO OF THE CAR MAKING THIS NOISE FROM GAS TANK AN ALSOCAR IS RELEASING A STRONG FUME SMELL

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THE POWER STEERING SYSTEM WENT OUT DUE TO A MANUFACTURER DEFECT IN THE RACK AND PINON ELECTRICAL BOARD. THIS WAS NOT DUE TO WEAR AND TEAR ON THE CAR, BUT INSTEAD DUE TO POOR MANUFACTURING OF THE PART. THE RACK AND PINON ELECTRIC BOARD SHOULD NEVER FAIL, AND IS VERY DANGEROUS. THE POWER STEERING SYSTEM WENT OUT TWICE, ONCE WHILE DRIVING ON THE ROAD DURING A SNOWSTORM AND ANOTHER WHILE PARKED IN THE DRIVEWAY. VERY UNSAFE TO HAVE THIS HAPPEN WHILE DRIVING AS THE STEERING WHEEL IS IMPOSSIBLE TO TURN.

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TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE ENGINE REVVED WITH THE SEE MANUAL WARNING LIGHT ILLUMINATED. THE CONTACT MANAGED TO VEER TO THE SHOULDER OF THE ROAD AND TURN THE VEHICLE OFF. THE VEHICLE WAS RESTARTED AND IT RESUMED TO NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER (CAMACHO MITSUBISHI 401 AUTO VISTA DR, PALMDALE, CA 93551 (661) 344-1000) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CONTACT NHTSA TO PLACE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 98,069.

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THE VEHICLE WAS IN MOTION ON THE STREETS WHEN WE LOST STEERING POWER.

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CODE P0087 FUELRAIL/SYSTEM PRESSURE TOO LOW

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MY 2013 FORD FUSION HAS AN EPAS STEERING SYSTEM. GIRLFRIENDS TOOK THE CAR TO WISCONSIN OVER THE WEEKEND BEFORE THE BLIZZARD AND NOTICED THE STEERING GOT A LITTLE TIGHT. NEXT DAY AFTER AN OIL CHANGE WAS DONE AND THE VEHICLE WAS BACK IN HER PARENTS DRIVEWAY SHE WENT OUTSIDE TO GO PICK UP OUR DAUGHTER AND THE POWER STEERING COMPLETELY WENT OUT. SHE WAS NOT DRIVING AT THE TIME OF THE INCIDENT BUT THERE WERE NO WARNING OF POWER STEERING NOT WORKING WHEN THIS HAPPENED. VEHICLE BECAME VERY HARD TO STEER AND SHE WAS NOT COMFORTABLE DRIVING IT HOME. 4.5 HOURS AWAY. I LEFT SATURDAY NIGHT AT 9PM AND GOT TO WISCONSIN AROUND 1-2AM SWITCHED OUT VEHICLES WITH HER AND DROVE MY FORD BACK TO FARGO RETURNING AT 9:45AM SUNDAY MORNING. TWO WARNING LIGHTS ARE ON ABOUT THE POWER STEERING SYSTEM AND ALONG THE DRIVE I NOTICED THAT ITS NOT JUST HARD TO STEER THE VEHICLE BUT IT ALSO LIKES TO STEER ITSELF A LITTLE LEFT AND RIGHT AT RANDOM TIMES.

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MY 2013 FORD FUSION POWER STEERING FAILED, GET POWER ASSIST FAILURE MESSAGE AS WELL AS LANE ASSIST FAILURE MESSAGE VERY DANGEROUS

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TRANSMISSION STARTED SLIPPING REALLY BAD EVEN DOWN SHIFTING SO HARD FELT LIKE U HIT SOMETHING LUCKILY I HAD AN EXTENDED WARRANTY SO IT SHOULD BE COVERED. IT'S BEEN 11 DAYS I STILL HAVEN'T GOTTEN MY CAR BACK. LOOKED ONLINE SEEMS LIKE A LOT OF PEOPLE HAVE THIS SAME PROBLEM. I THINK FORD SHOULD BE INVESTIGATED FOR ANOTHER POTENTIAL FAULTY TRANSMISSION

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POWER STEERING GAVE OUT. I WAS DRIVING IN A RURAL AREA AND THE CAR BECAME EXTREMELY HARD TO TURN, AND UPON STARTING THE VEHICLE, VERY VERY TIGHT STEERING WHEEL

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TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO FORD OF COLUMBIA (115 S JAMES CAMPBELL BLVD, COLUMBIA, TN 38401) WHERE IT WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). AFTER THE REPAIR, THE VEHICLE WOULD RANDOMLY SHUT OFF WHILE DRIVING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO INDICATED THAT, DUE TO THE RECALL REMEDY, THE ENGINE WOULD AUTOMATICALLY SHUT OFF WHEN OVERHEATING. THE CONTACT WAS ALSO INFORMED THAT DUE TO THE OVERHEATING, THE ENGINE CRACKED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: CAS-25222543, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 146,000.

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****NOTE - NEED MORE INFORMATION. EMAIL NOT VALID**** TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING, THE VEHICLE HESITATED UPON ACCELERATION. ADDITIONALLY, WHILE IN REVERSE, THE VEHICLE MOVED FORWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AUTONATION FORD UNION CITY (4355 JONESBORO RD, UNION CITY, GA 30291, (770) 674-6075) WHERE IT WAS DIAGNOSED THAT THE BATTERY WAS FAULTY. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 40,000. THE VIN WAS UNKNOWN.

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WAS DRIVING DOWN THE HIGHWAY COOLANT OVER HEATING LIGHT CAME ON THEN I STARTED TO LOSE POWER AS IF HAD NO GAS. HAD TO PULL OVER TO THE SHOULDER

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THE LOCK ON THE PASSENGER SIDE FRONT DOOR BROKE AND THE DOOR WOULD NOT SHUT. THE VEHICLE WAS STOPPED IN THE DRIVEWAY. THE PASSENGER GOT OUT AND WENT TO SHUT THE DOOR, BUT IT WOULD NOT SHUT.

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ADVANCE TRACK, ABS, TRACTION CONTROL, BLINDSPOT, ALL LIGHT UP ON DISPLAY. WHEN ACCELERATING CAR IT MAKES A STALLING JERKING MOTION. FREQUENTLY WHEN APPLYING THE BRAKES IT'S JUMPING FORWARD AND MAKING LOUD NOISES. ALSO WHEN RELEASING BREAKS, IT MAKES A SPRING LIKE NOISE. THE POWER STEERING LIGHT COMES ON AND ALL OF A SUDDEN BECOMES VERY DIFFICULT TO STEER WHICH IS A MAJOR SAFETY CONCERN.

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THE ANTIFREEZE STARTED LEAKING....THEN IT ALL FLUSHED DOWN...I SEE THERE US A RECALL FOR THIS PROBLEM...MY CAR SHOULD BE ON THE RECALL LIST....I ONLY NOTICED WHEN CAR WAS PARKED

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TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE THE VEHICLE WAS IN THE PARK POSITION, THE SHIFTER WOULD MOVE; HOWEVER, THE GEAR WOULD NOT CHANGE. THE CONTACT EXAMINED THE VEHICLE AND NOTICED THAT THE BUSHING WAS MISSING. THE CONTACT TEMPORARILY REPLACED THE BUSHING WITH AN AFTERMARKET PART. THE CONTACT TOOK THE VEHICLE TO AL PAKER FORD WEST PALM BEACH (LOCATED AT 1530 N MILITARY TRL, WEST PALM BEACH, FL 33409, 561-689-6550) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT COULD NOT ASSIST BECAUSE THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 169,823.

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TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SLIPPED AND JERKED WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REFERRED THE CONTACT TO A LOCAL DEALER. THE CONTACT CALLED BELL FORD (2401 W BELL RD, PHOENIX, AZ 85023, (602) 457-2144), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 160,000. THE VIN WAS INVALID.

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CAR STALLS AT AFTER STOPPING AT RED LIGHTS AND SOME TIMES AFTER IT BEEN SHUT AND RESTARTED FOR NO REASON. THE LOCAL FORD DEALERSHIP HAS HAD IT FOR 3-4 DAYS AND CAN'T FIGURE OUT WHAT IS GOING ON. NO CODES ARE BEING GIVING FROM THE CAR. AND THIS HAS HAPPENED MULTIPLE TIMES. THIS IS MY DAUGHTERS CAR AND THIS ISSUE HAS ALMOST CAUSED HER TO BE IN AN CRASH DUE TO IT STALLING AT AN INTERSECTION!

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I WAS DRIVING ON A BUSY STREET AND THE POWER STEERING QUIT WORKING WHILE MANEUVERING AROUND SOME OTHER DRIVER, AND I ALMOST GOT INTO AN ACCIDENT. IT IS VERY HARD TO STEER NOW, I HAVE CHECKED THE FUSES AND HEARD THAT FORD'S POWER STEERING ASSIST IS NOTORIOUS FOR FAILING.

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