What 2,157 owners told NHTSA about the 2013 Ford Focus Bev

WHEN I STARTED MY CAR THE STEERING WHEEL WAS HARD TO TURN. I GOT A WARNING ON THE DASH THAT SAID STEERING ASSIST FAULT. THIS IS CRAZY! THE CAR ONLY HAS 63000 MILES ON IT. PLEASE HAVE FORD INCLUDE THESE FOCUS CARS IN THE SAFETY RECALL ALSO. THIS FAILURE WHILE DRIVING COULD KILL PEOPLE.

NHTSA ODI 11082507

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE CHECK ENGINE AND OIL WARNING INDICATORS ILLUMINATED AS THE VEHICLE STALLED. THE CONTACT STATED THAT THIS WAS THE SECOND TIME THE FAILURE OCCURRED. THE CONTACT COASTED TO A PARKING LOT AND WAITED APPROXIMATELY THREE HOURS BEFORE RESTARTING THE VEHICLE AT THAT TIME THE VEHICLE STARTED NORMALLY. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

NHTSA ODI 11081979

VEHICLE STALLS WHILE DRIVING, RPMS DROP AND CAR LOSES POWER. CHECK ENGINE LIGHT, ERROR CODE SAYS CHECK GAS CAP (THERE ISN'T ONE). VACUUM EFFECT SO STRONG THAT IT IS DIFFICULT TO ADD GASOLINE TO VEHICLE. WILDLY VARYING GAS GAUGE READINGS.DEALER DIAGNOSTIC REVEALS FAILED PURGE VALVE HAS RESULTED IN COLLAPSED GAS TANK AND DAMAGED FUEL PUMP. MULTIPLE OCCASIONS VEHICLE STALLED WAS IN MOTION AND WHILE STOPPED.

NHTSA ODI 11081893

MY FORD FOCUS ST 2013 SUDDENLY FAILED AND SHOWED THE MESSAGE "STEERING ASSIST FAULT SERVICE REQUIRED". STEERING WHEEL GOT VERY HEAVY AND NOT POSSIBLE TO DRIVE THE CAR TO THE DEALER. THERE WERE NOT PREVIOUS WARNINGS, A NOISE OR FEELING OF IT WAS NOT WORKING CORRECTLY, IT JUST HAPPENED FROM NIGHT TO MORNING WHEN PARKED IN MY GARAGE. I M LOCATED IN MEXICO BUT THIS INFO MAY HELP AND I M WILLING TO HELP.

NHTSA ODI 11081412

WHILE TAKING OFF FROM STOP LIGHTS IN THE CAR SHIFTS FROM FIRST GEAR INTO SECOND GEAR I GET A BUNNY HOP VIBRATION OUT OF THE FRONT END OF MY CAR SERVICE AT THE FORD DEALER TELLS ME THAT THERE IS NOTHING WRONG WITH MY VEHICLE BUT YET MY VEHICLE KEEPS DOING THIS I WANT TO KNOW IF THERE MIGHT BE A RECALL ON THE TRANSMISSION OF THIS VEHICLE IT STATES THAT THERE IS NOT BUT I BELIEVE THAT THERE IS A PROBLEM WITH FORD'S TRANSMISSIONS ON SEVERAL DIFFERENT VEHICLES

NHTSA ODI 11080399

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE'S POWER SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO GALPIN FORD (15505 ROSCOE BLVD, VAN NUYS, CA 91343), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 143,358.

NHTSA ODI 11080260

WHEN THE CAR STARTS MOVING FROM A STOP, THE TRANSMISSION IS SLIPPING CAUSING A LOSS IN MOMENTUM. THIS HAPPENS IN THE FIRST TWO GEARS.

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I'VE HAD THE CLUTCH AND TRANSMISSION CONTROL MODULE REPLACED TWICE. THE CAR STILL DOESN'T DRIVE PROPERLY. MY CAR LOCKS, AUXILIARY, AC NOBS NEED TWEAKING TO WORK. THE BRAKE LIGHTS CONSTANTLY GO OUT. WHEN I'M ON AN INCLINE THE BRAKE ALERT COMES ON. AND NOW THERE IS A POWER STEERING ISSUE. THE STEERING WHEEL IS COMPLETELY LOCKED UP AND I'M UNABLE TO DRIVE THE VEHICLE.

NHTSA ODI 11078324

TAKATA RECALL- I'M HAVING A PROBLEM WITH MY STEERING. ONE AFTERNOON I STARTED TO CAR AND NOTICED THAT MY STEERING WHEEL WAS STUCK. AFTER A WHILE I TURNED THE CAR OFF AND LET IT SIT THEN STARTED IT AGAIN AND THE PROBLEM WAS GONE. THE NEXT DAY I ATTEMPTED TO DRIVE THE CAR AND COULDN'T BECAUSE THE STEERING WHEEL WAS HARD TO TURN. THE FORD DEALERSHIP IS TELLING ME TO PAY AN EXCESSIVE AMOUNT OF MONEY FOR THE ISSUE. I JUST WANT TO KNOW WHAT DO I NEED TO DO FROM HERE.

NHTSA ODI 11076932

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 55 MPH, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL AND THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 115,600.

NHTSA ODI 11076733

INSTURMENT CLUSTER STOPPED WORKING. NOTICED IT WHEN I STARTED UP THE CAR SEVERAL DAYS AGO

NHTSA ODI 11076392

CAR STARTED SHIFTING FUNNY SO I TOOK IT TO THE FORD DEALER THEY SAID SOMETHING ELECTRONIC ON THE TRANSMISSION NEEDED CHANGED SO THEY DID SOMETHING DID NOT CHARGE ME FOR ANYTHING BUT IT'S STILL SHIFTS DIFFERENTLY THEY SAID IT HAD TO GET USED TO THE WAY I WAS DRIVING ONE MONTH LATER MY STEERING UNIT WENT OUT I TOOK IT TO THE FORD DEALER THEY PUT IT ON THE MACHINE THE THE PERSON I TALK TO ON THE PHONE SAID IT NEEDED A WHOLE NEW STEERING COLUMN AND IT WAS $2,100 AND AT THAT TIME THEY WOULD READJUST THE MODULE ON THE STEERING FOR FREE I SAID NO I DID NOT HAVE $2,100 SO I HAD TO PAY THE $99 TO HAVE IT PUT ON THE MACHINE AND WHEN I GOT THE PAPERWORK IT SAID NOTHING ABOUT A STEERING COLUMN IT ONLY SAID I DECLINED MODULE PROGRAMMING AND THAT COST WAS $125 HAD I PAID THE 125 I WOULD NOT HAVE PAID THAT HAD TO PAY THE 99 DOLLARS BUT THERE IS NOTHING ON HERE ABOUT A STEERING COLUMN I DO KNOW THIS IS DIFFICULT FOR ME TO PROVE WHAT HE SAID TO ME BUT THERE IS NOTHING ON THIS PAPER SAYING ANYTHING ABOUT A STEERING COLUMN I DO FEEL THAT THIS WAS A GIMMICK ON THIS MODEL BECAUSE THEY HAVE HAD SO MANY PROBLEMS MY TRANSMISSION IS STILL SHIFTING FUNNY

NHTSA ODI 11075046

WIPERS WILL NOT WORK WHEN RAINING. THEN THEY WILL COME ON ON THEIR OWN. THEN GO OFF AGAIN THEN COME ON AND NOT TURN OFF EVEN AFTER THEN ENGINE HAS BEEN SHUT OFF AND THE KEY REMOVED. THIS IS A MAJOR SAFETY HAZARD AND HAS BEEN REPORTED SEVERAL TIMES BY SEVERAL PEOPLE. 2012 WAS RECALLED FOR THIS VERY SAME THING

NHTSA ODI 11074679

DESIGN FAILURE IN ENGINE WIRING HARNESS THE WIRES WITH IN THE ENGINE WIRING HARNESS RUB TOGETHER WITH THE VIBRATION OF AN IGNITED ENGINE. AS FRICTION OCCURS BETWEEN THE INDIVIDUAL ENCASED WIRES, THE CASING WEARS DOWN, THE WIRES RISK BECOMING FUSED TOGETHER WITHIN THE HARNESS. THE CONSEQUENCES OF A FAULTY ENGINE WIRING HARNESS: 1.RPM READINGS DO NOT COINCIDE WITH THE MOTOR. THE VEHICLE STRUGGLES TO ACCELERATE FROM THE TRAFFIC LIGHT EVEN THOUGH THE CAR IDLES AT 2000 RPM. THEREFORE, THE TACHOMETER IS UNABLE TO READ THE ROTATION OF THE ENGINE'S CRANKSHAFT. 2.AS THE VEHICLE IN MOTION ENCOUNTERS AN INCLINE IT LOSES POWER AND IS UNABLE TO ACCELERATE ON ANY GRADE HILL, CAUSING THE ENGINE TO DUMP FUEL. IN SUCH INSTANCE ONE CAN WATCH THE FUEL GAUGE RECESS QUICKLY FROM FULL TO EMPTY. 3.WHETHER THE ENGINE IS TURNED ON OR OFF, THE TAIL LIGHT AND HORN WILL ALSO SHORT OUT, PRESENTING FAULTY CIRCUITS.

NHTSA ODI 11073841

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 30 MPH, THE ACCELERATOR PEDAL WAS APPLIED, BUT THE VEHICLE FAILED TO RESPOND WITHOUT WARNING. ADDITIONALLY, THE VEHICLE HESITATED, JERKED, AND SHOOK. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (COCONUT POINT FORD, 22400 S TAMIAMI TRL, ESTERO, FL 33928) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION, CLUTCH, AND CONTROL MODULE NEEDED TO BE REPAIRED. ADDITIONALLY, A SOFTWARE REFLASH WAS NEEDED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT BACK TO THE LOCAL DEALER. THE CONTACT WAS INFORMED OF THE BUY BACK PROGRAM. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.

NHTSA ODI 11073087

FORD FOCUS SHUTS OFF WHEN YOU PRESS THE BRAKES. IT CRANKS BACK UP FINE BUT WHENEVER YOU PULL OFF AND STOP OR TRY TO SLOW DOWN THE CAR WILL SHUT DOWN. IT IS HAPPENING CONSTANTLY NOW.

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING, AN ABNORMAL POPPING NOISE WAS COMING FROM THE RADIO. IN ADDITION, THE RADIO FAILED TO OPERATE AND THEN OPERATED INDEPENDENTLY. AFTER ATTEMPTING TO THE LOCK THE DOORS WHILE INSIDE THE VEHICLE, THE DOORS FAILED TO LOCK WHILE DRIVING. THE VEHICLE WAS TAKEN TO BLUE SPRINGS FORD (3200 NW SOUTH OUTER RD, BLUE SPRINGS, MO 64015), BUT WAS NOT DIAGNOSED DUE TO THE COST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.

NHTSA ODI 11072748

DRIVING DOWN THE ROAD AT 35 WHEN A STEERING FAILURE WARNING POPPED UP ON THE SCREEN WE DROVE A SHORT DISTANCE TO A GAS STATION BY THEN THE POWER STEERING WAS COMPLETELY GONE. WE DID LEAVE THE GAS STATION JUST TRYING TO LIMP IT HOME NOT FAR OUT OF THE GAS STATION THE STEERING COMPLETELY LOCKS UP. HAD IT TOWED TO THE CLOSEST FORD DEALER. $1900 TO HAVE THE STEERING MODULE REPLACED. I HAD JUST HAD THE CAR IN A MONTH AGO BECAUSE THE TRANSMISSION FAILED. THAT WAS ON RECALL SO NO COST. I'LL TELL YA I FEEL PUNCHED IN THE STOMACH AND CANT BELIEVE FORD DOES NOT TAKE RESPONSIBILITY FOR ALL THEIR FAULTY PARTS. LAUNCHING A COMPLAINT WITH FORD. NEW RICHMOND, WI BOUGHT USED IN 10/17 FORD FOCUS 2013 86000MILES

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STEERING QUIT COMPLETELY. VERY VERY DIFFICULT TO STEER WHILE DRIVING 35 MPH. ALMOST HIT A TELEPHONE POLE.

NHTSA ODI 11071571

TL* THE CONTACT OWNS A 2013 FORD FOCUS. ON SEVERAL OCCASIONS, WHILE DRIVING AT UNDISCLOSED SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE VEHICLE VIBRATED ABNORMALLY AND THE PASSENGER SIDE MOTOR MOUNT WAS REPLACED SEVERAL MONTHS AGO, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO BUTCH OSTALET FORD LINCOLN (9274 US 49, GULFPORT, MS 39503, (228) 863-5525) WHERE IT WAS DIAGNOSED THAT THE CLUTCH WAS SLIPPING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE WARRANTY PERIOD HAD EXPIRED AND NO ADDITIONAL ASSISTANCE WOULD BE PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

NHTSA ODI 11067267

WHILE TRAVELING ON A SURFACE STREET, AT APPROXIMATELY 50 MPH THE ENGINE DECELERATED VERY QUICKLY. THE DASH INSTRUMENTATION SHOWED "ENGINE FAULT SERVICE NOW!" THE ENGINE WAS SPUTTERING AND SHAKING AS I ATTEMPTED TO ACCELERATE TO GET OVER TO THE SHOULDER. I DID GET OVER SAFELY. MY WIFE AND I WERE VERY BADLY SHAKEN. AFTER ABOUT 5 MINUTES I REGAINED MY COMPOSURE ENOUGH TO TRY TO RESTART THE CAR. IT TOOK ABOUT 3 TRIES TO RESTART. THE INSTRUMENTS WERE BACK TO NORMAL EXCEPT THE CHECK ENGINE LIGHT WAS ON. I DROVE HOME WITHOUT INCIDENT AND TURNED THE CAR OFF. A HALF HOUR LATER I TRIED TO START THE CAR AND IT DID IT AGAIN. THE CAR HAS BEEN TOWED TO A REPAIR SHOP. MY WIFE IS NOW AFRAID TO DRIVE THIS CAR. WE LIVE IN ARIZONA. THE SPEED LIMIT IS 65 MPH. THE AVERAGE SPEED OF CARS ON THE HIGHWAY IS 75 MPH JUST TO KEEP UP WITH THE FLOW OF TRAFFIC. NOT IF, BUT WHEN THIS HAPPENS TO A DRIVER TRAVELLING AT 65 TO 70 MPH THERE WILL BE COSTLY REPERCUSSIONS AND HOPEFULLY NO LOSS OF LIFE, BUT LIFE CHANGING INJURIES. THIS CAR IS A DEATH TRAP. I ALSO HAVE FILED A CLAIM IN THE ONGOING FORD TRANSMISSION SETTLEMENT, VARGAS V. FORD MOTOR CO., CASE. NO. 2:12-CV-08388-AB-FFM. I AM SURE THAT YOU ARE AWARE OF THIS CASE. THIS CAR NEEDS TO BE TAKEN OFF OUR STREETS AND HIGHWAYS. I KNOW YOU WILL DO YOUR DUE DILIGENCE AND PLEASE, SOONER RATHER THAN LATER. I WILL HAVE DOCUMENTATION WHEN MY CAR HAS BEEN REPAIRED, SO FEEL FREE TO CONTACT ME. WHEN

NHTSA ODI 11064454

RIGHT NOW, FORD IS REBUILDING THE HYBRID TRANSITION FOR MY 2013 FORD FOCUS FOR AT LEAST THE 4TH OR 5TH TIME. THERE HAVE BEEN SO MANY PROBLEMS WITH THIS MODEL, SO MANY COMPLETE SHUT DOWNS (SOMETIMES AS I AM GETTING ON THE HIGHWAY) AND SO MANY SERVICE APPOINTMENTS THAT IT'S ASTONISHING THERE ARE NO OFFICIAL RECALLS ON THE BOOKS. I WOULD ABSOLUTELY NEVER CONSIDER BUYING ANOTHER FORD UNTIL THEY MAKE THIS SITUATION RIGHT.

NHTSA ODI 11063427

I PURCHASE A 2013 FORD FOCUS JULY OF 2013. ABOUT 3 MONTHS AFTER I PURCHASED THE CAR, IT STARTED TO JERK AS I WOULD PRESS THE GAS TO ACCELERATE THE AUTO. I'VE TAKEN IT INTO THE DEALERSHIP ABOUT 6 TIMES SINCE. THEY'VE RESET THE SYSTEM AND ABOUT A MONTH LATER, THE CARD WOULD JERK AGAIN. THIS PAST SUMMER, IN A PARKING LOT OF A SHOPPING CENTER MY CAR WOULDN'T TURN ON. I HAD TO CALL A TOWING COMPANY AND TAKE IT INTO THE DEALERSHIP AGAIN TO HAVE CHECKED OUT. THEY SAID IT WAS DUE TO THE CLUTCH, IT NEEDED TO BE REPLACED. IT WAS REPLACED AND THE JERKING CONTINUED TO THE POINT I WAS SO USED TO IT, I FORGOT ABOUT IT. A FEW NIGHTS AGO I HAD THE MOST TERRIFYING SITUATIONS WHILE DRIVING. AS I WAS DRIVING, I'D PRESS THE BRAKE TO STOP AT THE RED LIGHT AND THE CAR KEPT WANTING TO ACCELERATE, MAKING THE SYSTEM GO CRAZY AND THE CAR DIEING. I WAS ABLE TO TURN THE CAR BACK ON BUT IT DIED AGAIN. THE DEALERSHIP NOW SAYS ITS THE CLUTCH AND SOMETHING ON THE TRANSMISSION THAT NEEDS TO BE REPLACED. NOW, I GET A CALL SAYING THEY CANNOT REPLACE THE CLUTCH UNTIL I REPLACE THE RELEASE BARING, WHICH I HAVE TO PAY OUT OF POCKET. MY LIFE WAS IN DANGER AND I COULD HAVE EASILY CRASHED INTO ANOTHER CAR. I AM SO FURIOUS WITH FORD AND WILL NEVER PURCHASE ANOTHER CAR FROM THEM. I DON'T UNDERSTAND HOW I HAVE TO PAY OUT OF POCKET FOR A PART THAT IS ON RECALL TO BE REPLACED. VERY UPSET!

NHTSA ODI 11063588

TRANSMISSION FAILURE. CAR WAS STOPPED IN A PARKING LOT AND HILL ASSIST LIGHT CAME ON, WARNING ON INFO CENTER SCREEN SAYING HILL ASSIST UNAVAILABLE. WHEN TRYING TO MOVE FORWARD CAR REVED LIKE IT WAS IN NEUTRAL, INFO CENTER SHOWING "D". MOVED SHIFT LEVER TO PARK, NO CHANGE ON INFO SCREEN, REVERSE AND DRIVE NO CHANGE. SHUT OFF CAR AND CAR WOULD NOT START LIKE IT WAS IN GEAR. PLACED LEVER IN PARK AND REMOVED FOOT FROM BRAKE AND CAR STARTED ROLLING. MOVED CAR TO PARKING SPOT WITH LEVER IN PARK AND INFO SCREEN SHOWING DRIVE. ONLY PARKING BRAKE KEPT CAR FROM MOVING.

NHTSA ODI 11062605

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 74 MPH, THE WINDSHIELD WIPER DISPENSERS MALFUNCTIONED. THE CONTACT STATED THAT THE WINDSHIELD WIPER DISPENSERS WOULD NOT DISPENSE THE WINDSHIELD WIPER FLUID TO CLEAR THE DEBRIS FROM THE WINDSHIELD. THE CONTACT STATED THAT THIS OCCURRED ONLY IN COLD TEMPERATURES. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7.

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