Jun 12, 2018Transmission & drivetrain
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 35 MPH, THE GEAR INADVERTENTLY SHIFTED TO ANOTHER GEAR WITHOUT WARNING. THE VEHICLE JERKED AND SHIFTED TO VARIOUS RATES OF SPEED WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO SALE FORD (1145 US-258, KINSTON, NC 28504, (252) 522-3673) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000. *TT VEHICLE PURCHASE DATE SHOULD BE ON OR BEFORE INCIDENT DATE UPDATED 9/25/18*JB
NHTSA ODI 11101408
Jun 11, 2018Transmission & drivetrainEngine
I UNDERSTAND THAT THERE IS A POWERSHIFT RECALL ON ALL 2013 FORD FOCUS CARS WITH AUTOMATIC TRANSMISSION. MY CAR FALLS UNDER THAT RECALL AND I WANT THIS TAKEN CARE OF . I PLAN ON RETAINING AN ATTORNEY SO I CAN GET SOMETHING DONE ABOUT THE FACT THAT I AM DRIVING AND PAYING ON A DEFECTIVE CAR. I WAS DRIVING DOWN A STEEP HILL AND A WARNING ABOUT MY TRANSMISSION RUNNING HOT CAME ON, I HAD JUST CALLED MY MECHANIC TO CHECK WHY MY ENGINE LIGHT HAD COME ON, AND HAD TO GET THE CAR TOWED TO THE SHOP. HE CHECKED AND TOLD ME THAT IT WAS DUE TO THE POWERSHIFT RECALL, AND THAT FORD PLANT SHOULD MAKE THE NECESSARY REPAIRS, THEY WILL ALSO CLAIM THAT IN COURT IF NECESSARY.
NHTSA ODI 11101052
Jun 11, 2018EngineFuel system
AFTER FILLING UP THE TANK WITH GAS, THE VEHICLE STUTTERS AND FEELS LIKE IT'S JUMPING WHEN I AM AT A STOP LIGHT AND START TO GO. THE GAS GAUGE GOES UP WHILE I AM DRIVING AND THE VEHICLE RUNS OUT OF GAS RANDOMLY. I WAS PARKED AT MY HOUSE AND IT WOULDN'T CRANK WHEN I RAN OUT OF GAS THE 1ST TIME (ABOUT THREE WEEKS AGO) AND THE 2ND TIME (6/6/2018), I WAS ON THE INTERSTATE AND THE VEHICLE DIED DUE TO NO GAS, YET THE GAUGE WAS NOT ON EMPTY. FORTUNATELY I WAS ABLE TO GET OFF THE SIDE OF THE ROAD AND CALL ROADSIDE ASSISTANCE. THE VEHICLE IS NOW AT AT FORD SERVICE REPAIR SHOP AND I AM WAITING TO HEAR FROM THEM BUT THE SERVICE REPAIRMAN SAID THIS IS A COMMON PROBLEM, THAT HE HAD THE SAME VEHICLE IN THE WEEK BEFORE WITH THIS SAME ISSUE. LAST FRIDAY, I HAD A CUSTOMER SERVICE REPRESENTATIVE WITH A FORD DEALERSHIP TELL ME THIS IS A COMMON PROBLEM THAT OCCURS IN THIS VEHICLE. OBVIOUSLY RUNNING OUT OF GAS RANDOMLY IS VERY DANGEROUS. THERE NEEDS TO BE A RECALL ON THIS IMMEDIATELY TO SAVE LIVES. FORD NEEDS TO TAKE RESPONSIBILITY FOR THIS MANUFACTURING DEFECT.
NHTSA ODI 11101075
Jun 11, 2018Steering
THE STEERING WHEEL COMPLETELY LOCKED UP AFTER RECEIVING AN ALERT MESSAGE THAT READ 'STOP SAFELY STEERING DISABLED'. EXTREMELY DANGEROUS SITUATION BEING LEFT WITH NO ABILITY TO STEER THE CAR. HAD TO HAVE THE CAR TOWED AND POWER STEERING RACK REPLACED
NHTSA ODI 11101123
Jun 10, 2018Steering
FORD FOCUS 2013 STEERING ASSIST FAULT. AS I WAS DRIVING MY POWER STEERING STOPPED WORKING. I WAS VERY RATTLED AS THE CAR SUDDENLY JERKED TO THE RIGHT AND I COULD NOT STEER IT BACK TO NORMAL. I HAD TO SHUT THE CAR OFF AND BACK ON TO MAKE IT WORK AGAIN. NOW WHENEVER I TURN MY CAR ON IT COMES UP WITH A WARNING THAT STATES STEERING ASSIST FAULT. ALSO MY POWER STEERING IS NOT WORKING ANYMORE. I COULD HAVE BEEN SERIOUSLY INJURED OR WORSE IF THIS WERE TO HAPPEN WHILE ON THE INTERSTATE OR IN AN INTERSECTION, ETC..
NHTSA ODI 11100776
Jun 9, 2018Steering
THE CHECK ENGINE LIGHT CAME ON AND MY CAR STARTS JERKING AND SKIDDING AND SLOWING DOWN. I WAS SCARED AND DIDN'T KNOW WHAT TO DO BECAUSE I HAD MY DAUGHTER IN THE CAR. I CALLED MY TECHNICIAN AND HE SAID THAT A CODE CAME UP ON MY CAR P087A. HE SAID THAT THE CODE HAS TO DO WITH THE TRANSMISSION, AS THE FAULT IS A COMMON FAULT WITH THIS TYPE OF TRANSMISSION THAT FORD STARTED USING IN 2001. I'M TRYING TO SEE IF THIS VEHICLE IS COVERED UNDER WARRANTY AND IF FORD HAS A RECALL ON THIS ISSUE. THE CAR HAS ABOUT 77K MILES.
NHTSA ODI 11100692
Jun 9, 2018Steering
BACKING OUT OF THE DRIVEWAY, MY STEERING LOCKED AND "STEERING ASSIST FAILURE. SERVICE NEEDED" APPEARED THEN DISAPPEARED. I ALMOST HIT A TREE BEHIND ME. WHEN I GOT THE CAR TO THE SHOP I WAS TOLD THAT THE ENTIRE POWER STEERING COMPOUND GEAR ASSEMBLY UNIT HAD TO BE REPLACED AND IT WOULD COST ME $1700. NOT ONLY IS THIS ISSUE EXPENSIVE BUT EXTREMELY DANGEROUS. I WAS LUCKY IT HAPPENED IN THE DRIVEWAY AND NOT ACTUALLY ON MY WAY TO OR FROM WORK WITH RUSH HOUR TRAFFIC, CAUSING AN ACCIDENT.
NHTSA ODI 11100726
Jun 2, 2018Electrical system
I HAVE A 2013 FORD FOCUS SE THE FUSE IS OK BUT THE HORN DOES NOT WORK. IS THIS A SAFETY ISSUE. IS THIS COVERED UNDER MY WARRENTY?
NHTSA ODI 11099288
Jun 2, 2018Transmission & drivetrain
CAR IS BACK IN THE SHOP AGAIN FOR SHUDDER BAD AT TAKE OFF TURNING INTO TRAFFIC. FORD IS TELLING ME SHUDDER AND JERKING IS WITHIN NORMAL AND ACCEPTABLE RANGE. I DON'T KNOW HOW THIS SHUDDER IS ACCEPTABLE. I'VE HAD THE CLUTCHES REPLACED SEVERAL TIMES AND THE CAR IS SUPPOSE TO HAVE THE UPDATE CLUTCHES BUT HERE WE ARE AGAIN WITH ISSUES. THE CAR CLUNKED AND JERKED OUT OF GEAR GOING 65 DOWN THE INTERSTATE AT ONE POINT AND WOULDN'T DO ANYTHING LUCKILY NO ONE WAS BEHIND ME AND I WAS ABLE TO COME TO A STOP OFF THE ROAD AND GET A TOW. THIS CAR HAS HAD WAY TOO MANY TRANSMISSION ISSUES AND MAKES ME SCARED TO DRIVE YET I'M STILL MAKING PAYMENTS ON THIS CAR BECAUSE I CAN'T GET OUT OF LOAN DO TO THE RESALE VALUE DROPPING DUE TO THIS TRANSMISSION. THIS CAR DOES NOT FEEL SAFE AND UNDER NO CIRCUMSTANCES SHOULD THE SHUDDER, JERKING, AND DELAYED REACTIONS BE CONSIDERED NORMAL AND SAFE.
NHTSA ODI 11099360
May 28, 2018EngineFuel system
AUTO STOP WORKING AND SUDENLY SHIFT OFF UN HIGHWAYS WITH UNKNOWN RASONS OR CAUSE. THIS IS EXPRIENCE AT LEASE 2 OR 3 TIMES DAILY. SEVERAL WARNING LIGHTS COMES ON. THEN YOU NEED TO STOP AND RESTART. THIS IS DANGEROUS WHEN IT HAPPENS IN HIGHWAYS.
NHTSA ODI 11098280
May 28, 2018Fuel system
THE CAR IS STALLING AND HAS A ROUGH IDLE. WITHIN 2 WEEKS MY CAR STALLED AND THEN SHUT DOWN WHILE DRIVING 55 MPH ON THE HIGHWAY AND WOULD NOT RESTART OR STAY ON ONCE I GOT IT PULLED OVER TO SIDE OF THE ROAD. I WAS LUCKY THAT THERE WAS NO ONE DIRECTLY BEHIND ME ON THE ROAD OTHERWISE IT WOULD HAVE BEEN A REALLY BAD DISASTER. GAS MILEAGE SAID I HAD OVER 100 MILES TO EMPTY. PAID TO GET IT TOWED TWICE AND WHEN TAKEN TO THE MECHANIC HE TURNED IT ON (AFTER 2 HOURS) AND THE CAR SHOWED EMPTY 0 MILES/FUEL. HE PUT A FEW DOLLARS IN GAS AND IT RAN JUST FINE. SINCE THEN I CANNOT TRUST THE FUEL READING OF MILEAGE. FORD DEALER SAYS THERE IS NO RECALL ON FUEL SYSTEM BUT THEY ARE HAPPY TO DO A DIAGNOSIS FOR OVER $100 AND THEN THEY CAN TELL ME WHATS WRONG WITH IT. NOT AN AFFORDABLE SOLUTION AT THIS TIME OTHER THAN TO PUT GAS IN IT AFTER I DRIVE EVERY 50 MILES. SOUTH BOSTON, VA
NHTSA ODI 11098319
May 24, 2018
I TRY TURNING ON MY CAR IT DOES NOT START. IT TURNS ON BUT DOESN'T FULLY POWER UP. I'VE HEARD MANY PEOPLE HAVE THIS PROBLEM WITH THIS CAR AS WELL
NHTSA ODI 11097720
May 24, 2018Steering
ELECTRONIC STEERING ASSIST WENT OUT ON FORD FOCUS MAKING IT ALMOST IMPOSSIBLE TO DRIVE. MY FOCUS IS A 2013 WITH ONLY 15000 MILES AND ONLY USED FOR 20 MILES TRANSPORTATION A DAY 5 DAYS A WEEK. INITIALLY WAS MOVING AND WAS ABLE TO PULL INTO A PARKING SPACE. IT HASN'T WORKED SINCE.
NHTSA ODI 11097811
May 21, 2018EngineFire
I WAS DRIVING THE CAR STARTED ON FIRE 39MINS AFTER I STARTED THE VEHICLE . THE CAR WAS IN MOTION AND I HAD AN ENGINE FIRE
NHTSA ODI 11097101
May 19, 2018Electrical systemEngine
I BOUGHT THIS CAR BRAND NEW IN 2013. ON 5/16/2018 I WAS DRIVING DOWN THE ROAD DURING RUSH HOUR IN THE LEFT LANE OF TRAFFIC WHEN ALL OF A SUDDEN THE I GET A NOTIFICATION THAT SAYS "ENGINE FAULT SERVICE NOW". THEN THE ENGINE CUTS OFF IN THE MIDDLE OF A BUSY ROAD. THE PERSON BEHIND ME ALMOST SMASHED INTO ME BUT SWERVED AT THE LAST SECOND AND CUT A CAR OFF IN THE LANE NEXT TO ME. I TRIED TO TURN THE CAR OFF AND THEN ON, BUT IT WOULDN'T START. IT WAS SOOO DANGEROUS TO BE STUCK ON THE ROAD NOT ABLE TO DO ANYTHING. I HAD TO CALL THE POLICE TO SET UP FLARES BEHIND ME. I HAVE BEEN READING BLOGS AND I AM NOT THE ONLY PERSON THIS HAS HAPPENED TO.
NHTSA ODI 11096814
May 17, 2018Transmission & drivetrainElectrical systemEngine
THE CAR IS STALLING WHEN ACCELERATING WHICH SEEMS TO BE A COMMON COMPLAINT FROM THIS YEAR FOCUS OWNERS. I TOOK THE VEHICLE TO A TRANSMISSION SHOP BUT THEY TOO WERE UNABLE TO DIAGNOSE. SOME OF THE READING IS SHOWING THERE IS AN ELECTRICAL CONNECTION ISSUE WHICH IS CAUSING THIS.
NHTSA ODI 11096438
May 15, 2018Fuel system
MY CAR SMELL LIKE GAS AND AFTER IPUT GAS IN THE CAR IM UNABLE TO START IT. MY FRONT DOOR ITS CLOSING AS IF THE LATCH HAS BROKEN, BUT IT LOOKS OK
NHTSA ODI 11093882
May 8, 2018Steering
DURING A RIGHT TURN, LOST POWER STEERING. DASH WARNING CITING ELECTRONIC POWER STEERING ASSIST FAILURE. ALMOST STRUCK CAR AT CROSS STREET WAITING AT LIGHT. THIS IS A KNOWN PROBLEM WITH RECALL ON PREVIOUS MODEL YEARS AND OTHER MODELS OF THE SAME YEAR. PER FORD DEALER, REQUIRES REPLACEMENT AT $1952 COST BECAUSE NOT COVERED UNDER RECALL.
NHTSA ODI 11092431
May 1, 2018Steering
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO STATE COLLEGE FORD LINCOLN (3140 WEST COLLEGE AVE, STATE COLLEGE, PA 16801, (814) 238-5041) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
NHTSA ODI 11091240
Apr 29, 2018Engine
WHILE DRIVING AT SPEED THE CAR WILL SHUT OFF WITHOUT WARNING. THERE IS A RECALL FOR THE WIRING HARNESSES FOR OTHER FORD FOCUSES WITH THE SAME ISSUE BUT MINE IS NOT COVERED UNDER THAT RECALL. THE ENGINE SHUTTING OFF WHILE DRIVING HAS CAUSED ME TO ALMOST BE HIT SEVERAL TIMES AND IS A SAFETY CONCERN.
NHTSA ODI 11090904
Apr 24, 2018Steering
STEERING POWER ASSIST FAULT MESSAGE WILL COME UP AND STEERING WILL BECOME VERY HARD. HAPPENED WHILE BACKING FROM MY DRIVEWAY AND TURNING STEERING WHEEL FULLY TO THE RIGHT OR TO THE LEFT. DIAGNOSIS IS CALLING FOR A REPLACEMENT OF THE STEERING RACK WITH ABOUT $2500 FEE. UPON REQUEST, FORD DECIDED TO NOT PROVIDE ANY FINANCIAL HELP.
NHTSA ODI 11089831
Apr 18, 2018Steering
ELECTRIC POWER STEERING RECALL. THE ELECTRIC POWER STEERING JUST RANDOMLY WENT OUT ON MY FOCUS. DROVE TO THE BUS STOP AND IT WAS WORKING FINE. GOT IN IT TO GO TO WORK AND THE STEERI G WHEEL WOULDN'T BUDGE. TOOK IT TO THE DEALERSHIP AND THE ENTIRE ELECTRIC POWERING HAS TO BE REPLACED. $1600!!! THERE WAS NO WARNING OR ANYTHING. I HAVE DONE RESEARCH AND READ THAT PEOPLE ARE DRIVING DOWN THE HIGHWAY AND THEIR ELECTRIC POWER STEERING JUST LOCKS UP WHILE THEY ARE GOING DOWN THE ROAD. THIS FORD FOCUS IS A SAFETY HAZARD AND I REGRET BUYING IT.
NHTSA ODI 11088775
Apr 18, 2018Steering
WHILE IN THE DRIVEWAY AND STATIONARY, I TURNED ON THE CAR AND THE "POWER STEERING ASSIST" WARNING LIGHT CAME ON. THE POWER STEERING WAS NOT OPERABLE AND THE STEERING WENT INTO MANUAL MAKING IT ALMOST IMPOSSIBLE TO TURN THE WHEEL. AFTER THE MECHANIC EVALUATED THIS, IT WAS DETERMINED THE SENSOR NEEDS TO BE REPLACED. THE PART ALONE IS $1100 AND THAT DOES NOT INCLUDE LABOR. RATHER COSTLY. THERE ARE MANY, MANY COMPLAINTS FOUND ABOUT THIS SPECIFIC ISSUE WITH A SIMPLE GOOGLE SEARCH. OTHER FORD CARS HAVE RECEIVED A RECALL ON THIS PART. IT SEEMS PARTICULARLY ODD AND EXTREMELY IRRESPONSIBLE ON FORD'S BEHALF TO NOT CONCEDE TO THE DEFECT ON THIS PARTICULAR YEAR/MAKE/MODEL AND ISSUE A RECALL FOR REPLACEMENT AT NO COST TO THE CONSUMER.
NHTSA ODI 11088899
Apr 17, 2018Engine
TAKATA RECALL. THE TRANSMISSION HAS BEEN SLIPPING SO WHEN I DRIVE IT JERKS AND FEELS AS IF IT DOESN'T WANT TO GO. I WAS TOLD BY A MECHANIC THAT IT WAS BECAUS THERE'S A MANUAL TRANSMISSION AND IT'S SUPPOSED TO BE UNSERVICEABLE. I WAS GOING TO A LEAST GET THE FLUID CHANGED IN THE TRANSMISSION BUT THERE'S NONDIPSTICK AND I WAS TOLD IT'S NOT SUPPOSED TO BE CHANGED AND IT'S THE TRANSMISSION. I WAS TOLD BY MORE THAN ONE PERSON THAT THE TRANSMISSION IS SLIPPING AND I'VE ONLY OWNED THIS YEAR FOR A YEAR AND A HALF AND OWN 10,000 ON IT.
NHTSA ODI 11088638
Apr 7, 2018Steering
ELECTRONIC STEERING SYSTEM WENT OUT, FORD RECALLED OTHER MODELS, LIKE FUSION FOR THE SAME PROBLEM, BUT NOT THE FOCUS. THIS IS A SAFETY ISSUE BECAUSE ONCE SYSTEM FAILS, CAR IS UNDRIVEABLE, AND CAN CRASH IF IT FAILS WHILE DRIVER IS ON THE ROAD. IT HAPPENED TO ME WHILE I WAS PULLING OUT FROM MY DRIVEWAY. WENT TO DEALERSHIP AND WAS TOLD ABOUT RECALL FOR ANOTHER MODELS, DUE TO THE SAME PROBLEM, BUT SINCE FOCUS DIDN'T GET RECALLED I HAD TO SHED 1700$ FOR REPAIRS.
NHTSA ODI 11083770