What 2,157 owners told NHTSA about the 2013 Ford Focus Bev

I WENT TO LEAVE ONE DAY AND MY STEERING WHEEL WAS LOCKED. IT CAME UNLOCKED ITSELF. WHILE WE WERE DRIVING HOME ON THE INTERSTATE AT SPEEDS OF 70-75 MPH THE POWER ASSIST LIGHT COMES ON AND LOST POWER STEERING. NO STEERING WHATSOEVER. MECHANIC CHECKED OUT AND ITS THE RACK AND PINION. NO RECALLS BUT ALL THESE SAME MODELS WITH THE SAME FAULTY STEERING. 97000 MILES. RACK AND PINION WAS REPLACED.

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE ATTEMPTING TO MAKE A RIGHT TURN, THE CONTACT EXPERIENCED DIFFICULTY TURNING THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN UNKNOWN FORD DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MODULE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,853. THE VIN WAS NOT PROVIDED.

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT PURCHASED THE VEHICLE IN NEW JERSEY FROM A USED DEALER. THE CONTACT WAS NOT INFORMED THAT THERE WAS AN EXTENDED WARRANTY FROM MAY 10, 2013 OR UP TO 60,000 MILES THAT HAD EXPIRED. THE CONTACT STATED THAT THE ENGINE STALLED SEVERAL TIMES, THERE WAS A DRASTIC REDUCTION IN SPEED, AND THE VEHICLE ACCELERATED INTERMITTENTLY. ON OCTOBER 22, 2018, NETS CAMPAIGN NUMBER: (FUEL SYSTEM, GASOLINE) WAS ISSUED. AN INDEPENDENT MECHANIC STATED THAT THE VEHICLE WAS INCLUDED IN AN EXTENDED WARRANTY, BUT HAD NOT PROVIDED ANY SPECIFIC GUIDELINES TO REPAIR THE VEHICLE. STEVENS JERSEY CITY FORD (740 NJ-440, JERSEY CITY, NJ 07305, (201) 432-7272) AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY WARRANTIES. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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SHUDDERING BETWEEN I BELIEVE FIRST AND SECOND GEARS 63000 MILES ON IT PAPER WORK FROM APPROXIMATELY 10,000 MILES AGO

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2013 FORD FOCUS, WAS BOUGHT NEW FROM DEALERSHIP AND HAS HAD CLUTCH ISSUES FROM BEGINNING. THE CAR STUTTERS ON ACCELERATION, SHIFTS HARD, AND OCCASIONALLY THERE IS A DELAY WHEN THE GAS PEDAL IS PRESSED. A RECALL WAS PERFORMED ON THIS CAR AND THE CLUTCH WAS REPLACED, BUT STILL HAD SAME ISSUE. THIS CAR HAS BEEN SEEN 8 TIMES FOR THIS ISSUE, AND HAS NEVER BEEN RESOLVED. THE CLUTCH THAT WAS REPLACED DURING THE RECALL HAS FAILED THE PERFORMANCE TEST, BUT THE DEALERSHIP WILL NOT REPLACE DUE TO EXPIRED WARRANTY. RECENTLY ANOTHER RECALL WAS ISSUED ON THIS VEHICLE DUE TO A STUCK CANNISTER PURGE VALVE. THIS CAUSES THE ENGINE TO STALL AND THE FUEL METER TO READ INCORRECTLY. THIS CAUSED ME TO RUN OUT OF GAS ON THE HIGHWAY WHEN MY GAS METER REPORTED I STILL HAD HALF A TANK OF FUEL. ON 11/29/18, THE DEALERSHIP PERFORMED THE RECALL AND BELIEVING MY FUEL METER TO NOW BE ACCURATE, I RAN OUT OF GAS AGAIN AT A QUARTER TANK FULL. MY CHECK ENGINE LIGHT IS BACK ON AND IT IS AGAIN THROWING A CODE FOR THE PURGE VALVE. THIS CAR HAS SEVERAL SAFETY ISSUES WHICH FORD DEALER HAS BEEN UNABLE AND UNWILLING TO REMEDY.

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V350000 (FUEL SYSTEM). THE VEHICLE WAS TAKEN TO CAPITOL CITY FORD (8623 E WASHINGTON ST, INDIANAPOLIS, IN 46219) AND A SOFTWARE UPDATE WAS PERFORMED. AFTER THE UPDATE, THE VEHICLE STALLED AND WOULD RUN OUT OF FUEL EVEN THOUGH FUEL WAS STILL IN THE TANK. THE VEHICLE WAS TAKEN TO BACK TO THE DEALER WHERE THEY STATED THAT THE CASE WAS CLOSED BECAUSE THEY COMPLETED THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000. *TT*JB

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TRANSMISSION SLIPS AND SHUDDERS EVEN AFTER CLUTCH PACK REPLACEMENT

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ON OCTOBER 25, 2018 MY CAR POPULATED A CEL CODE P0087 AFTER IGNITION WHEN THE CAR WAS STATIONARY. THE CAR TAKES ABOUT 5 SECONDS TO START HALF THE TIME. THE TURBO IS DISABLED AND HAD REDUCED ACCELERATION, WHICH THE DEALER SAID WAS CRAWL MODE. WHEN I TOOK IT TO THE DEALER, THEY SAID THE CODE WAS CAUSED BY THE DEFECTIVE PURGE VALVE DAMAGING MY FUEL PUMP AND WOULD BE COVERED UNDER BY RECALL 18S32. THEY SAID THAT MY CAR IS NOT SAFE TO DRIVE BUT THAT FORD HAS DISAPPROVED THE REQUEST FOR A LOANER CAR, AND THAT PARTS ARE BACKORDERED. WHEN I CALLED FORD CUSTOMER SERVICE ON 1/4/2019, THEY SAID THEY DO NOT PROVIDE LOANER CARS FOR THIS RECALL AND ADVISED ME THAT ME VEHICLE WAS SAFE TO DRIVE.

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CAR IS DRIVEN IN MODERATE RAINING CONDITIONS IN VA. SUDDENLY WHILE MANEUVERING IN A WALMART PARKING LOT A FAULT 'ENGINE FAUL SERVICE CAR NOW' SHOWED UP ON THE DASHBOARD SCREEN. DIDN'T FEEL ANYTHING DIFFERENT AT FIRST AND CONTINUED DRIVING BACK HOME. ABOUT 2 MILES LATER IN THE MIDDLE OF ROUTE 28 THE CAR LOST ACCELERATION AND COMPLETELY STALLED IN THE MIDDLE OF THE HIGHWAY. WAS ABLE TO MANEUVER IT ON THE SHOULDER BEFORE CAR COMPLETELY STOPPED. RESTARTED ENGINE BUT SAME ERROR SHOWED UP AND CAR ONLY MOVED A METER BEFORE STALLING AGAIN. HAD IT TOWED TO FORD CHANTILLY VA. DEALER CALLED A FEW DAYS LATER AND STATED IT'S A 800USD REPAIR ON A ELECTRICAL HARNESS ISSUE. IT IS THE SAME ELECTRICAL HARNESS RECALL THAT FORD RELEASED BUT ONLY FOR THE FORD FOCUS ST MODELS AND NOT SE. THIS IS THE 2ND TIME THIS YEAR THAT I'VE BROUGHT THE CAR BACK TO THE DEALER FOR MAJOR PERFORMANCE ISSUES. THE FIRST ONE IS COVERED BY THE TRANSMISSION PCM RECALL. FOR A 2013 MODEL THAT IS BARELY BEING USED (CAR HAS ONLY 35K MILEAGE) THIS IS UNACCEPATABLE. BTW CAR ALSO HAS AN ISSUE ON THE DRIVER SIDE POWER WINDOW (DOESN'T GO DOWN) BUT I HAVE NOT REQUESTED THEM TO FIX THEM YET.

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VEHICLE PURCHASED IN 2015 WITH LESS THAN 20K MILES. 1ST PROBLEM, EXPLODED TIRE CAUSING MINOR BODY DAMAGE AND SENSOR DAMAGE. THANKFULLY JUST CAME FROM A STOP SIGN AND NOT TRAVELING FAST, NO INJURY. 2ND PROBLEM, DRIVING DOWN ROAD AT APPROX 35MPH WHEN AIRBAGS SUDDENLY DEPLOYED. WONDERED IF HIT SMALL ANIMAL. GOT OUT TO INVESTIGATE.....NOTHING. VEHICLE THEN ROLLED OFF ROAD (DECLINE IN TERRAIN) LANDING RESTED IN A CHAIN LINK FENCE. UPON INSPECTION, DISCOVERED THAT MOTOR MOUNTS HAD FAILED CAUSING MOTOR TO DROP FORWARDS TOWARDS RADIATOR THEREFORE INDICATING CRASH AND DEPLOYING AIRBAGS. ALL COMPONENTS CONNECTED TO MOTOR RIPPED FORWARDS AS WELL. THANKFULLY ALSO NO INJURY. IF THAT WOULD HAVE OCCURRED AT HIGH SPEEDS, SERIOUS INJURY OR DEATH COULD HAVE RESULTED. THERE IS NO REASON OR EXCUSE FOR FAILURE OF MOTOR MOUNTS. THIS IS CLEARLY A DEFECT. CONTACTED FORD AT THE HIGHEST LEVEL NUMBER I WAS ABLE TO OBTAIN. REQUESTED ONLY TO ADDRESS SAFETY ISSUE. THEY ISSUED A CLAIM, DISMISSED IT AND WOULD NOT ALLOW ME TO SPEAK TO ANYONE WITH THE AUTHORITY TO ADDRESS THE ISSUE. CONTACTED CHEVY DEALERSHIP WHERE VEHICLE WAS PURCHASED, THEY SAID FORD WOULD HAVE TO ADDRESS THE ISSUE. THEN TOOK VEHICLE TO FORD DEALERSHIP TO RUN DIAGNOSTIC TO EVALUATE WHY AIRBAGS DEPLOYED. THIS VEHICLE CONTAINS A MODULE THAT CONTAINS DATA PERTAINING TO AIRBAG DEPLOYMENT. IT IS AS SIMPLE AS RETRIEVING THE DATA! ONLY FORD FIELD REP CAN DO THIS. TOWED VEHICLE TO DEALERSHIP TO PERFORM DIAGNOSTIC TO NEXT BE REFERRED TO REP FOR DATA RETRIEVAL. EMPLOYEES OF DEALERSHIP WERE NOT ALLOWED BY THEIR SUPERVISOR TO EXAMINE THE VEHICLE DUE TO THE EXTENT OF DAMAGE UNDER THE HOOD. SOMEONE NEEDS TO BE CONCERNED WITH THE INTEGRITY OF THE MOTOR MOUNTS ON THIS VEHICLE. OTHER VEHICLES MAY HAVE THIS PROBLEM AS WELL. IF MOUNTS WERE TO FAIL AT HIGH SPEEDS, CATASTROPHIC CRASH WOULD BE EMINENT. DAMAGE FROM CRASH WOULD HIDE FAILED MOUNTS AS CAUSE

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THE STEERING ASSIST BECAME IN OPERABLE MAKING IT ALMOST IMPOSSIBLE TO STEER THE CAR. IT WAS PARKED AT THE TIME. BUT LEFT MY TEENAGE DAUGHTER STRANDED

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THIS CAR SHUDDERS WHEN STARTING FROM A STOP. ESPECIALLY BAD GOING UP AN INCLINE

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WELL HAVE HAD NOTHING BUT PROBLEMS WITH THIS CAR, BUT HERE IS THE LATEST. I WAS DRIVING AND THE CAR STARTED MAKING NOISES AND THEN IT SPUTTED LIKE GOING TO DIE OUT, AND GET REALLY ROUGH DRIVING. I PARKED THE CAR GOT TO WORK, AND WHEN LEAVING IT WOULD NOT START. BATTERY IS NEW, SO NOT THAT. AFTER ABOUT 4 TRIES IT STARTED UP, THIS WAS WED. THEN FRIDAY, AND ON WAY HOME THE ENGINE LIGHT CAME ON, AS WELL AS HAD ISSUE STARTING. I JUST RECEIVED THIS LETTER TODAY, HOW ODD AND CONFIRMED THAT THERE IS A PROBLEM AND NOT MY IMAGINATION. I HAVE GRANDCHILDREN THAT I PICK UP FROM SCHOOL AND DAY CARE, AND WILL NOT SUBJECT THEM TO THIS UNSAFE CAR. ALSO,LAST WEEK THE GAS GAUGE JUST WENT TO 50 AND IT BINGED TO LET ME KNOW, I DROVE TO THE GAS STATION NEARBY, AND I ROLLED IN.. NOW SEE THAT GAUGE IS ALSO OR COULD BE WRONG..I AM BRINGING IT IN AND HOPING YOU PUT ME IN A RENTAL UNTIL THIS IS FIXED!~

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THE VEHICLE SOUND SYSTEM, RADIO, IS MAKING A LOUD POPPING NOISE, EVEN WHEN THE RADIO IS OFF AND THE RADIO IS NOT WORKING. MY MOTHER, OWNER OF THE VEHICLE IS 79. THIS LOUD POPPING NOISE, IS STARTLING, WHICH CAUSES HER TO PANIC, WHICH IN MY OPINION IS A SAFETY FACTOR. I'VE READ ON THE INTERNET THAT THIS IS HAPPENING TO MANY FORD MODELS INCLUDING HERS. THE FORD DEALER STATES IT IS $105 JUST FOR THEM TO TROUBLE SHOOT. I'VE READ ALSO ON THE INTERNET THAT DEALERS FIX ONE COMPONENT OF THE SOUND SYSTEM, WHICH WORKS FOR A LITTLE WHILE, THEN THE ISSUE RETURNS, ONLY TO REPLACE ANOTHER COMPONENT AND ON AND ON. MY 79 YEAR OLD MOTHER DOES NOT HAVE THAT KIND OF MONEY, AND WILL BE SUCKED DRY, IF THIS HAPPENS TO HER. SO OUR DELIMA IS TO NOT DO ANYTHING BECAUSE OF MONEY, AND TAKE THE CHANCE ON HER HAVING AN ACCIDENT CAUSE OF THE STARTLEING EFFECT, WHICH TURNS INTO PANIC, AND POSSIBLE AN ACCIDENT. WE FEEL THIS IS A SAFETY ISSUE. AND WOULD APPRECIATE A RESOLUTION. ONCE AGAIN THE POPPING NOISE COMES FROM THE RADIO SYSTEM, THE RADIO DOES NOT WORK AND THE SOUND HAPPENS WHEN THE RADIO IS ON OR OFF. THIS ISSUE HAS BEEN GOING ON FOR ALMOST A MONTH.

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE VEHICLE HESITATED AND STALLED WITHOUT WARNING. THE CONTACT HAD BEEN WAITING FOR WEEKS FOR THE VEHICLE TO BE REPAIRED AND WAS NOT PROVIDED A LOANER VEHICLE. THE VEHICLE WAS TAKEN TO SIMMONS-ROCKWELL (7329 OLD HAMMONDSPORT RD, BATH, NY 14810, (607) 776-8100), BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 118,000. PARTS DISTRIBUTION DISCONNECT.

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MY CAR START SHUTTERING ON ACCERALTION AND SHIFTING FUNNY. I DID SOME ONLINE RESEARCH AND A LOT OF PEOPLE SAID THERE WAS A RECALL ON THE CLUTCH. I CALLED FORD IMMEDIATELY FOR SCHEDULE FOR THE RECALL BUT THEY TOLD ME IT'S NOT LONGER A RECALL. I WAS UNDER THE IMPRESSION THAT RECALLS WERE GOOD FOR 10 YEARS AND ALSO THOUGHT THAT FORD HAD TO NOTIFY ME YET I NEVER EVEN KNEW ABOUT THE RECALL AND NOW I CANT SEEM TO GET IT FIXED. IS THAT RIGHT?

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MY TRUCK POPS OPEN AFTER HAVE BEEN DRIVING SEVERAL MILES USUALLY 7 OR 8..WHILE I AM DRIVING...SOMETIMES IN TOWN, OTHER TIMES WHEN GOING 55 MPH..THIS HAS BEEN HAPPENING FOR PAST 6 MO, ALMOST EVERYTIME I DRIVE

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STEERING WAS CATCHING WHILE DRIVING AND I HAD TO PUSH HARD TO TURN THE WHEEL PAST CERTAIN POINTS AS IT GOT CAUGHT AT CERTAIN POINTS. THIS HAPPENED WHILE DRIVING ON THE HIGHWAY. THAT ISSUE STOPPED BUT THE WHEEL MAKES A GRINDING NOISE WHILE TURNING THE WHEEL AT LOW SPEEDS. I WAS TOLD THAT THE ELECTRICAL RACK AND PINION STEERING NEEDS TO BE REPLACED. THE VEHICLE AS ABOUT 93K MILES ON IT.

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TRANSMISSION STUTTERED, JERKED UPON RECEIPT OF OWNERSHIP. NORTHGATE FORD SERVICEMAN, UPON REPORT, ASSURED ME THE CAR WAS UNDER WARRANTY. TRANSMISSION BROKE AFTER THE WARRANTY AND I WAS STUCK WITH ALL THE COST OF REPAIR PLUS RENTAL CAR UNTIL THE FOTRD FOCUS WAS REPAIRED. I WILL ACCEPT NOTHING BUT A TOTAL REIMBURSEMENT OF MY COSTS FOR REPAIR AND CAR RENTAL.

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THE FOCUS DPS6 TRANSMISSION CONTINUOUSLY SHUDDERS AND STALLS WHEN DRIVING, ESPECIALLY WHEN STARTING OUT AND SHIFTING BETWEEN 1ST AND 2ND GEAR. AFTER ALL OF THE INCIDENCES I HAVE HEARD ABOUT THIS TRANSMISSION, I BELIEVE THERE SHOULD BE AN OFFICIAL RECALL THAT ALLOWS FOR REPAIRS OR REPLACEMENT OF THE TRANSMISSION.

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE DEALER (MIKE BURCH FORD, 304 WARE ST, BLACKSHEAR, GA 31516, 912-449-4446) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TAKATA DRIVING ON CITY STREET AND MY CAR JERKED AND EXCELLER RATED ON ITS OWN CAUSING ME TO PULL OVER

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THE POWERSHIFT TRANSMISSION IS DEFECTIVE, AS I HAVE HAD IT REPLACED MULTIPLE TIMES IN A CAR WITH ONLY 50,000 MILES. I HAD MY CLUTCH PACK REPLACED FOR SLIPPING AND SHUDDERING TWICE WITHIN A TWO MONTH/2,000 MILE PERIOD. INITIALLY THE PROBLEMS WENT AWAY, BUT THEY CAME BACK AND ARE WORSE NOW. THERE HAVE BEEN 2 INCIDENCES WHERE I WAS DRIVING AND THE CHECK ENGINE LIGHT CAME ON AND THE CAR'S SCREEN SAID TO SERVICE THE TRANSMISSION; THE CAR WOULD NOT SHIFT GEARS SO I COULD NOT ACCELERATE. BOTH TIMES I WOULD TURN THE CAR OFF AND AFTER SITTING FOR A WHILE (OVERNIGHT), IT WOULD TURN BACK ON EVERYTHING WOULD BE NORMAL. THE TRANSMISSION SHUDDER HAPPENS WHEN I ACCELERATE FROM A STOP OR FROM A NEAR STOP, LIKE IN STOP AND GO TRAFFIC; THE CAR SHAKES AND ACCELERATION IS VERY UNEVEN. WHEN THE CAR IS FIRST STARTED IN COLD WEATHER, THE RPMS JUMP UP RAPIDLY WHEN I AM ACCELERATING FROM A STOP TO THE POINT WHERE THE TIRES SLIP AND SPIN, REGARDLESS OF HOW MUCH I PRESS THE GAS PEDAL. EXCLUDING THE ISSUE ABOVE, THE SHUDDER SEEMS TO OCCUR MORE FREQUENTLY THE LONGER THE CAR IS BEING DRIVEN, AND THE WARMER THE WEATHER IS. WHEN I AM DRIVING AND I PUSH THE GAS PEDAL TO ACCELERATE MORE (LIKE GOING INTO A ROUNDABOUT OR MERGING ONTO THE HIGHWAY) THE RPMS RISE UP VERY HIGH BUT THE CAR JUST COASTS AND DOES NOT ACCELERATE FOR SEVERAL SECONDS. SOMETIMES WHEN I AM AT A STOP, I WILL PUSH THE GAS PEDAL AND THE RPMS WILL RISE, BUT THE CAR WILL NOT ACCELERATE FOR A FEW SECONDS. THE ISSUES ARE SPORACTIC, AS THE CAR WILL BE FINE FOR A FEW DAYS AND THEN IT WILL BE ALMOST UNDRIVEABLE FOR A FEW DAYS.

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THE CAR IS STALLING. THE ENGINE LIGHT COMES ON. THE PROBLEM HAS BEEN DIAGNOSED BY FORD BUT THEY DON'T HAVE THE PARTS TO FIX IT. THE STALLING HAS HAPPENED DURING RUSH HOUR ON THE HIGHWAY.

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CAR WAS NOT IDLING CORRECTLY WOULD HESITATE OR RUNNING EFFICIENTLY. FIST DEALER DIAGNOSED THAT THE VEHICLE NEEDED A NEW PCM. AFTER $1300 AND A NEW PCM, 6 MONTHS GO BY, SAME PROBLEM CAME UP. 2ND DEALER DIAGNOSED A P2626 TO BE A CHAFFED WIRE IN A WIRE HARNESS. $700 REPAIR TO REPLACE TWO WIRES. THERE IS A SIMILAR RECALL FOR FORD FOCUS ST 14S17 THAT DEALS WITH A CHAFFED WIRE IN WIRE HARNESS.

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