What 2,157 owners told NHTSA about the 2013 Ford Focus Bev

WE HAD TRANSMISSION CLUTCHES REPLACED THROUGH RECALL. THIS DID NOT FIX PROBLEM. WHILE DRIVING, CAR WILL START FLASHING TRANSMISSION ERROR, HILL ASSIST ERROR, BREAKING ERROR , ETC.. THEN THE CAR WILL STALL. WE HAVE TAKEN IT TO DEALER 3 TIMES NOW. THIS HAS HAPPENED ON BUSY CITY STREETS AND HIGHWAY.

NHTSA ODI 11230491

TRANSMISSION SYSTEM ON DASH DOESN'T RECOGNIZE CAR IS IN PARK OR ANY CHANGES IN GEAR. IT REFUSES TO START (OR EVEN CRANK).

NHTSA ODI 11229913

SIDE DOOR LATCH

NHTSA ODI 11229737

STUDDERING, SHAKING UPON ACCELERATION

NHTSA ODI 11229462

DROVE TO WORK FINE, ON MY WAY HOME, ALERT COMES ON STEERING WHEEL FAULT AND THEN I CAN BARELY TURN THE WHEEL. I PANIC AND PULL INTO AUTO ZONE, WHICH THEY SAY I MAY NEED POWER STEERING FLUID SO I BUY A BOTTLE. LOOK IN THE CAR BOOK TO SEE WHERE TO PUT IT, TURNS OUT THIS CAR ISNT EQUIP WITH THAT, I HAVE AN ESP! GET IN THE CAR AGAIN AND EVERYTHING IS FINE NO ALERT AND I CAN DRIVE IT FINE. NEXT DAY I GO TO DRIVE AND AGAIN I HAVE AN ALERT AND CAN NOT DRIVE!!! THIS IS MY 1ST CAR EVER AND IN THE 2YRS I'VE HAD IT NOTHING BUT RECALLS ON IT! THIS NEEDS TO BE A RECALL TO MANY ARE COMPLAINING ABOUT THE SAME ISSUE. WHAT IF THIS HAPPEN ON A HIGHWAY!?!?! ON TOP OF THIS I'M STILL WAITING FOR A FIX TO THE GAS GAUGE ISSUE, AND THE TRANSMISSION WAS SUPPOSEDLY FIX BUT IT'S STILL DOING THE SAME THING AFTER A FULL STOP, IT HAS A HARD TIME GOING AGAIN!!!!! I WILL NEVER BY A FORD VEHICLE AGAIN

NHTSA ODI 11229207

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 30 MPH, THE VEHICLE DECELERATED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE LOST POWER WHEN MAKING TURNS OR COMING TO A STOP. THE CONTACT CALLED DAVE SINCLAIR FORD (7466 S LINDBERGH BLVD, ST. LOUIS, MO 63125, (314) 892-2600) AND WAS INFORMED THAT THERE WAS NO REMEDY. A LOANER VEHICLE WAS NOT PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO WORK OUT THE ISSUE WITH THE DEALER. THE FAILURE MILEAGE WAS 113,762.

NHTSA ODI 11228815

VEHICLE SHUDDERS VIOLENTLY AT TIMES FROM STOP UP TO 10 MPH. THIS SEEMS TO BE AN INTERMITTENT PROBLEM FOR OVER A YEAR. BUT HAS BECOME A PROBLEM AS IT LOOSENED THE HEAT SHIELD. I HAD WARRANTY WORK DONE IN SEPTEMBER OF 2018 AND THEY MENTIONED THIS SHOULD FIX THE PROBLEM BUT IT HASN'T.

NHTSA ODI 11222980

CAR WOULD NOT START. JUMP STARTED BATTERY. DASHBOARD REFERENCE TRANSMISSION ERROR. PRESS OK TO CLEAR THE MESSAGE. SHIFTED FROM PARK TO REVERSE AND THE CAR WOULD NOT MOVE. SHIFTED TO DRIVE AND CAR WOULD NOT MOVE. THE VEHICLE HAS BEEN TO THE DEALERSHIP FOR THE INTERMEDIATE SHIFTING PROBLEMS. FORD REFERS TO THE SHIFTING PROBLEM WITH TRANSMISSION AS A CUSTOMER SATISFACTION PROGRAM AND NOT A RECALL. REFERENCING 14M02 AS THE CONTROL MODULE BEING THE CULPRIT AND 14M01 AS THE TRANSMISSION CLUTCH BEING THE COUSIN OF THE CULPRIT. THERE ARE SEVERAL POSTING INDICATING A LACK OF ADDRESSING THE FAULTY ISSUE WHEN DRIVING. WE DO NOT BELIEVE FORD IS TAKING AN ACTIVE ROLE IN IDENTIFYING TRACTABILITY OF THE COMPONENTS WE UNDERSTAND THERE IS A LAWSUIT FOR THIS PARTICULAR PROBLEM.

NHTSA ODI 11223077

THE WARNING IN THE ATTACHED PICTURE CAME UP AND POWER STEERING QUIT WORKING. WARNING GOES OUT WHEN YOU TURN CAR OFF BUT IT'S RIGHT BACK ON WHEN YOU START THE CAR.. I WENT TO LEAVE FOR WORK AND STARTED THE CAR AND WENT TO PULL OUT OF MY DRIVEWAY AND COULD BARELY TURN THE STEERING WHEEL. SO I PARKED IT AND GOT IN MY PICK UP TRUCK. HAVEN'T DRIVEN IT SINCE BECAUSE IT WON'T GO OUT. HAD ANOTHER ISSUE WITH THE CAR. I HAD IT FIXED AT FORD FOR SEVERAL HUNDRED DOLLARS AND THEN A RECALL CAME OUT. WAS WAITING TO SEE IF A RECALL CAME OUT ON THIS ISSUE.

NHTSA ODI 11222665

TL* THE CONTACT WAS CALLING ON BEHALF HER CLIENT WHO OWNED A 2013 FORD FOCUS. THE DRIVER WAS DRIVING AT 35 MPH AND DECREASING TO 15 MPH IN ORDER TO MAKE A LEFT TURN, THE VEHICLE STALLED WITH NO WARNING, AS A RESULT THE VEHICLE CRASHED A TREE. THE AIRBAGS FAILED TO DEPLOY. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). BOTH THE DRIVER AND THE FRONT SEAT PASSENGER WERE TRANSPORTED BY AMBULANCE FOR MEDICAL TREATMENT. THE DRIVER SUSTAINED NECK, BACK, AND SHOULDER INJURIES AS WELL AS A FRACTURED KNEE. THE FRONT SEAT PASSENGER REQUIRED THREE SURGERIES DUE TO THE INJURIES SUSTAINED FROM THE CRASH. A POLICE REPORT WAS FILED WITH CASE NUMBER: 0046196919U. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT A FAILURE WAS NOT DIAGNOSED AS THE VEHICLE WAS DEEMED A TOTAL LOSS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI 11222565

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ART HILL FORD LINCOLN (901 W LINCOLN HWY, MERRILLVILLE, IN 46410, (219) 738-5300) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11221730

AFTER STARTING MY VEHICLE, AND PUTTING IT INTO GEAR, THE STEERING WHEEL LOCKS UP AND I GET AN ERROR STATING "STEERING FAULT ASSIST SERVICE REQUIRED". TURNING THE VEHICLE OFF AND ON AGAIN FIXED THIS ISSUE A FEW TIMES BEFORE, BUT IT WORRIES ME THAT THE POWER STEERING COULD GO OUT AT ANY TIME. THERE ARE SEVERAL RECALLS FOR OTHER FORD MODELS HAVING THIS ISSUE, SUCH AS THE FUSION, BUT THERE IS NO RECALL FOR THE FOCUS.

NHTSA ODI 11221226

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE RAN OUT OF FUEL; HOWEVER, THE FUEL GAUGE DISPLAYED A HALF TANK OF FUEL. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11220917

I BOUGHT THE VEHICLE AT 30,000 MILES ON IT WITH A NEW TRANSMISSION THAT FORD HAD TO REPLACE DUE TO THE FAULTY ORIGINAL ONE THE CAR CAME WITH. A YEAR AFTER BUYING THE CAR OFF A FORD DEALERSHIP LOT THE TRANSMISSION DIES AGAIN AT 70,000 MILES. TWO TRANSMISSIONS NEEDING REPLACED IN THIS VEHICLE AND FORD WON'T PAY TO FIX THE TRANSMISSION THE SECOND TIME. EVEN AFTER THEY DISCOVERED THE CAUSE OF THE TRANSMISSION BREAKING DOWN THE SECOND TIME DUE TO A PART MISSING. I'VE HAD THE CAR A LITTLE OVER A YEAR. FORD IS AT FAULT AND SHOULD PAY TO FIX MY CAR.

NHTSA ODI 11221010

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHEN THE CONTACT ATTEMPTED TO CLOSE THE FRONT DRIVER'S DOOR, IT FAILED TO LATCH AND CLOSE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 90,000.

NHTSA ODI 11220742

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 30 MPH, THE TRANSMISSION BEGAN TO SHUDDER AND THE VEHICLE DECELERATED. THE VEHICLE LOST POWER AND HESITATED. THE CONTACT ATTEMPTED TO DEPRESS THE ACCELERATOR PEDAL, BUT THE VEHICLE WOULD NOT MOVE FORWARD. THE VEHICLE WAS DRIVEN TO FORD OF SAN LEANDRO (1111 MARINA BLVD, SAN LEANDRO, CA 94577) WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A NEW TRANSMISSION CLUTCH AND MODULE. THE DEALER WOULD NOT REPAIR THE VEHICLE BECAUSE IT WAS EIGHT DAYS PAST THE WARRANTY REQUIREMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 82,774.

NHTSA ODI 11220693

THIS REGARD THE AIR PURGE VALVE RECALL FOR MY FOCUS ST. HAVE GONE TO THE DEALERSHIP SEVERAL TIMES AND HAVE BEEN TOLD THAT THE PART IS NOT AVAILABLE AND TODAY I WAS TOLD THE SOFTWARE IS NOT READY. THIS IS HARD TO BELIEVE IN VIEW OF HOW BOEING HAS FIXED THE SOFTWARE FOR THE 737 ISSUE. THERE SEEMS TO BE AN INDIFFERENCE ON FIXING THIS AND HAS CAUSE ISSUES IS HESITATION AND ALMOST STALLING. I HAVE MANAGED TO CONTROL THIS BY MANIPULATING THE CLUTCH WHICH IS PROBABLY NOT GOOD. I AM SURPRISED THAT FORD HAS NOT EXPEDITED THE FIX.

NHTSA ODI 11220696

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE THE CONTACT'S GIRLFRIEND WAS DRIVING 30 MPH, THE VEHICLE SHUDDERED AND THE GEAR SHIFTER BECAME STUCK IN SECOND GEAR. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BAILEY FORD OF MALONE (11 STATE ST, MALONE, NY 12953, (518) 483-5500) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 21866473. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 70,000.

NHTSA ODI 11220715

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 16V643000 (LATCHES/LOCKS/LINKAGES) AND 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. LARSON MOTORS (1801 FRONTAGE RD, NEBRASKA CITY, NE 68410, (402) 873-5507) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11219841

MY 2013 FORD FOCUS HAS AN ISSUE WITH A STUTTERING/SHUDDERING TYPE FEELING. WHEN I AM STOPPED AND THEN BEGIN TO TRY AND ACCELERATE IS WHEN THE PROBLEM OCCURS. THIS HAS BEEN VERY DANGEROUS AT TIMES WHEN I AM ENTERING TRAFFIC AFTER BEING STOPPED. MY CAR DOES NOT GET TO PROPER SPEED QUICKLY ENOUGH.

NHTSA ODI 11219677

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE BEGAN TO JERK, HESITATE, AND THE TRANSMISSION WOULD NOT SWITCH INTO SECOND GEAR. THE VEHICLE WAS TAKEN TO FORD AUTONATION (2 AUTO CENTER DR, TUSTIN, CA) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION LEVER ASSEMBLIES, THE ENGINE CYLINDER, AND THE TRANSMISSION CLUTCH WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 129,000.

NHTSA ODI 11219800

BRAKE LAMP BULB FAULT, REPLACE BOTH BRAKE LAMP BULBS WITH NEW ONES, THEY BOTH WORK BUT EVERY TIME THE CAR IS STARTED SAME MESSAGE COMES UP

NHTSA ODI 11219815

FOR THE PAST 3 YEARS MY FORD FOCUS 2013 HAS HAD THE RADIO SYSTEM GO OUT ALMOST EVERY TIME I DRIVE IT. TYPICALLY THERE WOULD BE A LOUD POP, THEN IT WOULDN'T WORK UNTIL I RESTARTED THE CAR. THIS WASN'T A BIG DEAL TO ME-- I DON'T MIND DRIVING WITHOUT MUSIC. THE PAST MONTH IT HAS GOTTEN MUCH WORSE. INSTEAD OF JUST A LOUD POP, IT WILL OFTEN MAKE A CRACKLING OR SCREECHING NOISE FOR UP TO A MINUTE OR TWO. THIS HAS HAPPENED BOTH WHILE I'M DRIVING AS WELL AS WHEN THE CAR IS NOT EVEN ON (MOST LIKELY DRAINING THE BATTERY, SINCE THE RADIO LIGHTS UP WHEN MAKING THE NOISE). TODAY WAS ESPECIALLY CONCERNING. I LEFT MY HOUSE TO WALK TO MY CAR, AND COULD HEAR FROM MY BACKYARD (TO THE SIDE OF THE DRIVEWAY WHERE IT WAS PARKED) A LOUD SCREECHING, POPPING, CRACKLING NOISE. I WALKED UP TO MY CAR AND, SURE ENOUGH, ALTHOUGH IT WASN'T EVEN UNLOCKED, STILL HAD ALL THE DOORS SHUT, AND I HADN'T EVEN TOUCHED IT, IT WAS MAKING THESE NOISES THAT COULD BE HEARD FROM A DISTANCE. I GOT INTO MY CAR, HOPING STARTING IT WOULD HELP, BUT THE NOISES CONTINUED. IT WAS SUCH A STARTLING NOISE, I COULDN'T IMAGINE DRIVING WITH IT GOING. I ENDED UP GOING BACK INSIDE TO DO SOME RESEARCH ON HOW TO HELP IT. WHEN I CAME BACK OUT HALF AN HOUR LATER IT WAS STILL GOING. IN MY RESEARCH I SAW MANY OTHER FORD FOCUS 2013 OWNERS HAVING SIMILAR ISSUES. I REALIZE THIS IS CONSIDERED A COSMETIC ISSUE, WHICH I CAN UNDERSTAND SINCE A RADIO ISN'T NECESSARY. BUT NOW IT HAS ESCALATED TO A CONTINUOUS NOISE THAT CAN BE HEARD OUTSIDE OF MY CAR AND GOES EVEN WHEN IT'S NOT ON-- I FEEL IT IS A SAFETY ISSUE. I ENDED UP TAKING OUT THE FUSE #79 AFTER READING OTHER PEOPLE WHO HAVE DONE SIMILARLY, AND CHECKING WITH MY OWNER'S MANUAL. I'M A BIT CONCERNED ABOUT DOING THIS SINCE THAT FUSE ALSO WORKS WITH THE HAZARD LIGHTS AND THE DOOR LOCKS. BUT WITH THE SOUND STILL GOING, I KNEW I HAD TO TAKE THE FUSE OUT OR COULDN'T DRIVE MY CAR TO WORK.

NHTSA ODI 11219472

TL* THE CONTACT LEASES A 2013 FORD FOCUS. WHILE DRIVING 25 MPH, THE HATCHBACK INDEPENDENTLY OPENED AND THE TRUNK AJAR WARNING INDICATOR ILLUMINATED. ADDITIONALLY, WHILE DRIVING, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE CONTACT DROVE THE VEHICLE TO HER RESIDENCE. THE CONTACT TOOK THE VEHICLE TO WILD WEST CHEVROLET (LOCATED AT 750 W GOLDFIELD AVE, YERINGTON, NV 89447)TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE FOUND. THE DEALER INFORMED THE CONTACT THAT THE CODE WAS ERASED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INFORMED BY THE DEALER THAT THEY CALLED THE MANUFACTURER AND WERE INFORMED THAT THE VEHICLE WAS SAFE TO DRIVE. THE CONTACT ALSO STATED THAT THE FAILURE PREVIOUSLY OCCURRED AND THE VEHICLE WAS TAKEN TO AN AUTO PARTS STORE. THE STORE REPRESENTATIVE FOUND THE TRANSMISSION FRICTION ELEMENT STOCK A FAILURE CODE. THE CODE WAS CLEARED. WHILE DRIVING 25 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

NHTSA ODI 11219563

I RECEIVED A SAFETY RECALL IN DEC. 18 FOR CPV VALVE AND DEFORMED GAS TANK. THEY SAID PARTS WOULD BE IN BY END OF MARCH 2019 AS PER LETTER FROM FORD. I CALLED FORD TODAY AND THEY ARE APPARENTLY STILL WORKING WITH THEIR PARTS SUPPLIER AND THEY HAVE NO DATE TO CORRECT THIS PROBLEM. THIS IS A FOCUS ST AND THEY SAY ONLY FILL UP THE GAS TANK HALFWAY. WHY HAVE A RECALL IF THEY DON'T FIX THE PROBLEM? WHO IS PROTECTING THE CONSUMER? IS THERE AN ACTUAL TIME LIMIT TO GET THIS DONE?

NHTSA ODI 11219275