Jul 15, 2019Fuel system
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 11231910
Jul 15, 2019Transmission & drivetrainEngineFuel systemCrash
"TAKATA RECALL" INITIALLY THE CAR STARTED SHAKING AND MAKING TERRIBLE NOISES. AFTER PARKING IT, THE CAR WOULD NOT GO INTO REVERSE. IT WAS TOWED TO A "DEALER" FACILITY WHERE THEY DID SOME "REPAIRS" ON THE TRANSMISSION.....$600. THE CAR WAS TRANSFERRED TO ME AND I HAVE EXPERIENCED A LOSS OF FORWARD POWER SEVERAL TIMES. AFTER A SHORT WAIT PERIOD IT WILL START. I HAVE BEEN INVOLVED IN AN ACCIDENT.....PULLED ONTO THE 4 LANE ONE WAY HIGHWAY AND LOST POWER....BAM . THE CAR ALSO HAS THE "SHUDDER" ISSUE WHILE IDLING.. IT FEELS LIKE THE ENGINE WILL STALL.
NHTSA ODI 11231912
Jul 14, 2019Transmission & drivetrain
TRANSMISSION DOES NOT ACCELERATE AT TIMES AND DISENGAGES DURING DRIVING. TRANMISSION DOES NOT SHIFT PROPERLY HAS SHAKING CONDITION WHEN STARTING FROM A STOP.
NHTSA ODI 11231684
Jul 14, 2019Speed control
DRIVING ON THE INTERSTATE AND RPM'S SHOT UP TO 5 AND I HAD NO POWER AND WHEN I STOP AND THEN TRY TO TAKE OFF THE CAR JERKS AND THERES NO POWER, CAR ALSO SHUTS OFF UNEXPECTEDLY WHICH IS A MAJOR SAFETY CONCERN BECAUSE CAR IS ON INTERSTATE DAILY. CHECK ENGINE LIGHT ALSO CAME ON.
NHTSA ODI 11231821
Jul 12, 2019Transmission & drivetrainElectrical systemEngine
MY TRANSMISSION IS GREAT PROGRESSIVELY WORSE. THE JUDDER, SLIPPING OUT OF GEAR, DECELERATION WHEN I NEED TO ACCELERATE, AND THE RANDOM BUCKLING OF CAR IS GETTING TOO HORRIBLE TO IGNORE ANYMORE. MY DEALERSHIP TOLD ME THAT THERE HAS BEEN NO ISSUES WITH THE TRANSMISSION AND THAT I WAS WRONG. I AM READING WAY TOO MANY OF THE SAME STORIES WITH THE SAME CAR. THIS IS GETTING DANGEROUS AND I AM STUCK WITH THIS CAR. WHEN I ACCELERATE FROM A STOPPED POSITION, I FEEL AS IF I AM RIDING A BUCKING BRONCO (SHUDDERING). THE JOLTING AND SHUDDERING IS ENOUGH TO LOOSEN MY KIDNEYS. THIS HAS ALWAYS OCCURRED ON MY CAR. BUT IT IS GETTING WORSE. BUT ACCORDING TO FORD, THIS IS 'NORMAL' AND 'THIS TRANSMISSION IS SUPPOSE TO FEEL LIKE A MANUAL.' I HAVE DRIVEN MANUAL TRANSMISSION CARS AND THEY DO NOT BEHAVE THIS WAY. THEY HAVE MADE IT SEEM LIKE CARS ARE SUPPOSE TO DRIVE THIS WAY NOW.
NHTSA ODI 11231211
Jul 12, 2019
DPS6 TRANSMISSION CONTINUOUSLY CAUSING PROBLEMS TO CAR FROM GEARS BEING SKIPPED, TAKES A SECOND FOR THE CAR TO GET GOING WHEN PRESSING GAS THEN WHEN IT GOES IT'S LIKE A ROCKET BLAST. STUTTERING WHEN IDLE. WHEN TRAVELING DOWN THE HIGHWAY AND YOU TAKE YOUR FOOT OFF THE GAS BUT THEN NEEDING TO STEP ON THE GAS TO GO UP HILL, THE CAR DOESN'T ACCELERATE PROPERLY- ITS A DELAYED ACCELERATION. WHEN LIGHTLY PRESSING THE GAS THE CAR STUTTERS AND YOU CAN HEAR THE METAL GEARS SHIFTING. WHEN RECALLS ARE FIXED, IT LEADS TO ME HAVING TO PAY FOR OTHER ISSUES TO BE FIXED (I.E. GOT FUEL TAKE RECALL FIXED BUT PAID $900 B/C OF OTHER DAMAGES CAUSED FROM THE DEFECT- IS WHAT I WAS TOLD). ALL OF THESE ISSUES HAVE OCCURRED SINCE 2015 WHEN THE CAR WAS PURCHASED USED. FORD PUT MORE EFFORT IN TEACHING THEIR DEALERSHIP PERSONNEL HOW TO B.S. CUSTOMERS WITH FALSE LANGUAGE OF WHAT ISSUES ARE AND NOT EVER BEING HONEST. NO ONE SHOULD BE DRIVING THIS DEATH TRAP OF A CAR.
NHTSA ODI 11231232
Jul 12, 2019Transmission & drivetrain
THE TRANSMISSION IN MY CAR IS JUMPING. I ONLY HAVE 17,000 MILES ON IT. WHEN I TOOK IT TO MY DEALER HE SAID IT IS BAD AND ALWAYS WAS SINCE I BOUGHT IT. I DO NOT DRIVE IT MUCH SO IT IS OUT OF WARRENTIY. HE SAID FORD KNEW ABOUT IT WHEN THEY SOLD IT TO ME. I CAN NOT AFFORD TO HAVE A NEW TRANSMISSION PUT IN. I THINK IT IS THEIR RESPONSIBLY. I AM SCARED TO DRIVE IT. I SAW ON THE NIGHTY NEWS THEIR IS A PROBLEM. PLEASE HELP CHECK INTO THIS. I BELIEVE THEY ARE RESPONSEABLE FOR PAYING TO HAVE THIS FIXED. I AM A SENIOR CITIZEN AND ON A FIXED INCOME. THANK YOU.
NHTSA ODI 11231233
Jul 12, 2019Transmission & drivetrain
THE TRANSMISSION HAS BEEN REPAIRED OR PLACED 5 TIMES AND IT STILL HAS A SHUTTER IN THE CLUTCH. WHAT THIS DOES UPON TAKING OFF IT START SKIPPING SO YOU DON'T KNOW IF YOU ARE GOING TO MAKE IT THRU THE INTERCESION
NHTSA ODI 11231272
Jul 12, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE ACCELERATOR PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED AND THE VEHICLE ACCELERATED ROUGHLY. THERE WAS A BRIEF DELAY BEFORE THE VEHICLE MOVED FORWARD. THE VEHICLE ALSO HESITATED BEFORE SHIFTING INTO GEAR. ALSO, THE TRANSMISSION INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO DONLEY LINCOLN FORD (1455 COSHOCTON AVE, MT VERNON, OH 43050, (740) 392-2222) WHERE IT WAS DIAGNOSED THAT A CONTROL MODULE, SEALS, AND THE DUAL CLUTCH NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED; HOWEVER, THE CONTROL MODULE AND SEALS WERE COVERED UNDER WARRANTY. THE OTHER PART WAS NOT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD NOT COVER THE COST OF THE DUAL CLUTCHES. THE FAILURE MILEAGE WAS 136,000. THE VIN WAS UNKNOWN.
NHTSA ODI 11231335
Jul 12, 2019Fuel system
WHILE DRIVING ON THE HIGHWAY THE VEHICLE STOPPED RUNNING AND LOST ALL POWER WITHOUT WARNING THE VEHICLE COULD NOT BE RE-STARTED. WAS ABLE TO GET THE VEHICLE TOWED AND LOOKED AT BY AN INDEPENDENT REPAIR SHOP SINCE THE FORD DEALERSHIPS WERE TOO BUSY TO LOOK AT A VEHICLE THAT WAS 3 HOURS AWAY FROM THE HOME ADDRESS. THE CAUSE OF THE ISSUE WAS THE EVAPORATOR VACUUM CANISTER. THE FAILURE OF THE CANISTER ALSO CAUSED THE FUEL TANK TO DEFORM AND DAMAGED THE FUEL PUMP/LEVEL SENSOR. THE CANISTER WAS REPLACED AND THE FUEL TANK POPPED OUT AS MUCH AS POSSIBLE, BUT THE FUEL LEVEL SENSOR IS STILL READING INCORRECTLY DUE TO THE DEFORMED TANK.
NHTSA ODI 11231353
Jul 12, 2019Transmission & drivetrain
I HAVE HAD MY TRANSMISSION REPLACED 4 TIMES BEFORE HITTING 100,000 MILES. AT 109,000 MILES IT BEGAN THE SAME PROBLEMS OF SHUTTERING UPON ACCELERATION, LOWER FUEL EFFICIENCY, AND STALLING WHEN ATTEMPTING TO ACCELERATE. TO SAY THIS VEHICLE IS UNSAFE IS A MAJOR UNDERSTATEMENT.
NHTSA ODI 11231355
Jul 12, 2019Transmission & drivetrain
I WAS DRIVING MY CAR AND THE TRANSMISSION QUIT WORKING. A LIGHT CAME ON AND SAID TRANSMISSION OVERHEATING PULL OVER. I BARELY MADE IT TO THE DEALERSHIP. WHEN YOU HIT THE GAS PEDAL, THE CARD WOULD NOT GO.
NHTSA ODI 11231365
Jul 12, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LOST ACCELERATION AND STALLED WITHOUT WARNING. THE CONTACT DROVE TO JONES FORD (5757 RIVERS AVE, NORTH CHARLESTON, SC 29406, (843) 744-3311) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000. THE VIN WAS UNKNOWN.
NHTSA ODI 11231376
Jul 11, 2019Transmission & drivetrain
WHEN ATTEMPTING TO PULL OUT INTO TRAFFIC FROM A STOP, THE CAR SUDDENLY LOST POWER. PRESSING THE ACCELERATOR WAS JUST CAUSING THE ENGINE TO REV. THEN THE CAR SHIFTED INTO GEAR AND SUDDENLY LURCHED FORWARD. IT THEN DROPPED OUT OF GEAR AND LOST POWER AGAIN. CAR CONTINUED TO SHIFT RANDOMLY, DROP OUT OF GEAR, AND SUDDENLY SHIFT INTO GEAR AND ACCELERATE CREATING A VERY DANGEROUS SITUATION. IT WOULD NOT SHIFT CORRECTLY AFTER THAT UNTIL I TOOK IT TO A DEALERSHIP AND THEY UPDATED THE TRANSMISSION CONTROL MODULE SOFTWARE. SERVICE ADVISOR AT THE DEALERSHIP SAID THIS WAS A COMMON PROBLEM AND WOULD LIKELY HAPPEN AGAIN.
NHTSA ODI 11230926
Jul 11, 2019Transmission & drivetrain
THE VEHICLE STUTTERS, SHAKES, SHUDDERS, GRINDS, AND JERKS WHEN ACCELERATING FROM A STAND STILL OR ACCELERATING OUT OF A A LOWER TURN. I HAD THE CLUTCH REPLACED A YEAR AGO BUT THAT ONLY SOLVED THE PROBLEM FOR A FEW MONTHS. NOW IT'S WORSE THAN EVER AND I DRIVE IT EXACTLY HOW THE FORD MECHANIC PEOPLE DESCRIBED. CROSSING 4 LANE HIGHWAYS HAS BECOME A RISKY ENDEAVOR NOW AS I NEVER KNOW IF THE CAR WILL STALL OR LAG OR ACCELERATE FAST ENOUGH TO GET THROUGH. I VOICED THIS SAFETY CONCERN WITH FORD MORE THAN ONCE BUT THEY DIDN'T CARE. THE FORD SHOP HAS TRIED TO CONVINCE ME THE ISSUE WAS MY OWN FAULT BECAUSE OF HOW I DRIVE IT BUT I'VE SEEN MANY OTHER SIMILAR COMPLAINTS ONLINE. THEY ALSO BLAMED THE PROBLEM ON A LEAKY SEAL WITHIN THE CLUTCH AND ENSURED THE REPLACEMENT WOULD FIX THE ISSUE BUT CLEARLY IT HASN'T. THE WHOLE DESIGN IS DEFECTIVE BUT FORD LITERALLY DOESN'T CARE. PERSONALLY, I NEVER CARRY ANY PASSENGERS BECAUSE I NEVER KNOW WHEN I'LL BE STRANDED OR GET INTO AN ACCIDENT BECAUSE OF THIS TRANSMISSION/CLUTCH ISSUE. I ALSO GET REGULAR OIL CHANGES AND OTHER BASIC CAR MAINTENANCE TO TRY TO BE AS SAFE AS POSSIBLE BUT I FEEL IT'S A TIME BOMB. *JS
NHTSA ODI 11230955
Jul 11, 2019Transmission & drivetrainSpeed controlEngine
ALONG WITH THE MYRIAD OF FORD DPS6 TRANSMISSION PROBLEMS, AND REPAIRS OVER THE PAST 4 YEARS, I ALSOY HAD AN EVENT THAT COULD HAVE CAUSED A FATALITY DIRECTLY RELATED TO THE PERFORMANCE OF THE POWER TRAIN AND ENGINE. WHILE ATTEMPTING TO MAKE A LIGHT ACCELERATION FOR A CITY GREEN TRAFFIC SIGNAL FOR A LEFT 90 DEGREE TURN THE CAR UNILATERALLY INCREASED THE SPEED AND RPM'S. THE CAR WAS MOVING SO FAST I NEARLY HIT A TREE ON THE OPPOSITE SIDE OF THE INTERSECTION AT A HIGH RATE OF SPEED. I HAD TO REPEATEDLY HIT THE GAS PEDDLE WITH MY FOOT TO STOP THE ACCELERATION, WHILE MAINTAINING DIRECTIONAL CONTROL OF THE VEHICLE. I AM STILL WAITING FOR FORD TO CONTACT ME ABOUT THE OTHER FUEL RECALL ISSUE RELATED TO THIS VEHICLE SO THEY CAN ADDRESS THIS ISSUE AS WELL.
NHTSA ODI 11231045
Jul 11, 2019Transmission & drivetrainFuel system
1. THE TRANSMISSION JUMPED AT INTERSECTION ONCE. THE TRANSMISSION DID NOT SWITCH FROM PARK TO DRIVE ONCE. THE SOFTWARE WAS RE-CONFIGURED SEVERAL TIMES BUT IT STILL NOT RUNNING SMOOTHLY AT LOW SPEED. THIS ISSUE HAPPENED SINCE I BOUGHT THE CAR IN NEW. 2. THE FUEL TANK INDICATOR DID NOT SHOW CORRECT FUEL LEVEL. THE ENGINE LIGHT ON. THE CAR SEEMS LOOSING POWER. HAD TO BRING THE CAR TO THE DEALER TO RE-CONFIGURE THE SOFTWARE.
NHTSA ODI 11231054
Jul 11, 2019Transmission & drivetrain
CAR STOPPED ON MOTION WITH AN ALARM STOP SAFELY NOW, WHEELS LOST POWER, STEERING WHEEL WAS ABLE TO FUNCTION SO CAR HAD TO BE PUSHED TO THE SIDE OF THE ROAD.
NHTSA ODI 11231056
Jul 11, 2019Engine
VEHICLE STALLS ERRATICALLY DUE TO A FUEL DELIVERY ISSUE. LEAVES DRIVER STRANDED WITH NO MEANS OF STARTING THE CAR. FORD IS AWARE OF THE ISSUE VIA NHTSA RECALL NUMBER: 18V735 BUT NO SOLUTION HAS BEEN IMPLEMENTED YET.
NHTSA ODI 11231072
Jul 11, 2019Transmission & drivetrain
I PURCHASED A BRAND NEW 2013 FORD FOCUS IN JUNE 2013, I BEGAN HAVING ISSUES WITH THE CAR LURCHING AND SHUDDERING IN FALL 2014. WHEN I APPLY MY FOOT TO THE GAS, THE CAR HESITATES AND THEN LURCHES AND SHUDDERS BEFORE FULLY ACCELERATING. THE PROBLEM IS THE TRANSMISSION. WHEN GOING UPHILL, THE CAR HESITATES AND SHUDDERS EXCESSIVELY. THE SHUDDERING IS WORSE IN COLD WEATHER AND WHEN AIR CONDITIONER IS RUNNING IN HOT WEATHER. I WAS TOLD IT WAS AN ISSUE WITH THE CLUTCH IN THE TRANSMISSION AND IT WAS REPLACED IN OCT 2014. IN JAN 2016, I WAS BACK WITH THE SAME PROBLEM AND THEY GAVE THE SAME FIX. THERE WERE RECALLS THAT REQUIRED REPROGRAMMING WHICH I HAD DONE BUT THE SHUDDERING CONTINUED. 4 MONTHS AGO, I WAS TOLD IT WAS NOT SHUDDERING OUTSIDE OF NORMAL AMOUNTS AND I HAD TO PAY FOR THE REPAIRS EVEN THOUGH IT SHOULD HAVE BEEN COVERED UNDER MY DEALER WARRANTY. WHEN I GOT THE CAR BACK IT WAS STILL SHUDDERING AND I HAVE NOT GONE BACK. IF I GET THE CAR SERVICED ANYWHERE ELSE, I LOSE THE LIFETIME POWER TRAIN WARRANTY THAT THE SPECIFIC DEALERSHIP OFFERED. I CANNOT AFFORD A NEW CAR NOR CAN I CONTINUE TO PAY OUT OF POCKET FOR REPAIRING THE SAME PROBLEM OVER AND OVER AGAIN. THE PROBLEM IS CONTINUING AND I AM FRUSTRATED WITH THE SERVICE MANAGERS ATTITUDE ABOUT GETTING IT FIXED. THE LAST TIME IT WAS "FIXED" WAS MARCH 2019 BUT THE SHUDDERING NEVER WENT AWAY. I WAS TOLD THE TRANSMISSION WOULD RE-LEARN MY DRIVING STYLE AND IT WOULD GO AWAY.
NHTSA ODI 11231073
Jul 10, 2019Fuel system
"TAKATA RECALLS" TOOK IN FOR RECALL TO FIX THE PROBLEMS. THE VEHICLE WHEN DRIVEN, ABOUT TO STALL WHEN IT SLOWS DOWN, LIKE AT STOP, IT SOUNDS LIKE A LITTLE GAS BEING TAKEN WHILE IN MOTION, CITY STREET, COUNTRY ROAD, THEN HIGHWAY
NHTSA ODI 11230632
Jul 10, 2019SteeringEngineFuel system
THIS FOCUS HAS GAVE ME NOTHING BUT PROBLEMS . I'VE HAD IT FOR ALMOST 4 YEARS IN JANUARY. AND IT'S LEFT ME STRANDED NUMEROUS TIMES MULTIPLE TRIPS TO THE DELERSHIP LETS NOT GET STARTED ON HOW AWFUL THEY ARE. I'M GOING TO TRADE IT IN . NEVER WILL I BUY ANOTHER FORD !!
NHTSA ODI 11230790
Jul 10, 2019Transmission & drivetrainEngineFuel system
I HAVE A 2013 FORD FOCUS SE. I BOUGHT IT USED AT 84K MILES FROM A DEALERSHIP IN FEBRUARY OF 2019. FIRST TIME I GOT GAS AFTER BUYING THE CAR IT HAD TROUBLE STARTING AFTERWARDS. HAD THAT FIXED AND IT DOESN'T STALL BUT THE MILES TO EMPTY READS INCORRECTLY NOW. ALSO STARTED MAKING A GRINDING SORT OF NOISE WHEN I'M GOING UP SLIGHT INCLINES. WHEN I GO FROM A STOP LIGHT OR STOP SIGN IT SHUDDERS DURING ACCELERATING. I WAS GETTING ONTO THE HIGHWAY AND HAD TO STOP ON THE ENTRANCE RAMP DUE TO ROAD WORK AND ALMOST COULDN'T GET ENOUGH POWER TO GET ONTO THE INTERSTATE. CURRENTLY THIS WEBSITE IS SAYING ALL OF MY RECALLS HAVE BEEN REPAIRED.
NHTSA ODI 11230816
Jul 9, 2019Fuel system
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT CALLED GREAT AMERICA FORD LINCOLN(580-338-8423, LOCATED AT 906 U S 54, GUYMON, OK 73942) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR*JB
NHTSA ODI 11230448
Jul 9, 2019Fuel system
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ZIEMES FORD (3004, 5700 E MAIN ST, FARMINGTON, NM 87402, (888) 375-9581) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 11230490