What 86 owners told NHTSA about the 2013 Ford F-350 Super Crew

TRUCK WAS IDLING THEN STOPPED AND ENGINE SHUT DOWN. TRUCK WAS TOWED TO DEALER. DIAGNOSIS WAS FAILED HIGH PRESSURE FUEL PUMP DUE TO METAL SHAVINGS. NO KNOWN ISSUES WITH POOR FUEL. FUEL FILTERS CHANGED REGULARLY. NO "WATER IN FUEL" WARNING LIGHTS. NO ISSUES WITH VEHICLE HEALTH REPORT DONE 1 DAY EARLIER. 65,000 MILES. FORD COMPANY WILL NOT WARRANTY REPAIR DUE TO ALLEGED CLAIM OF CONTAMINATED FUEL. NO SIGNS OF RUST, OR ANY TYPE OF CONTAMINATE IN OR ON COMPONENTS.

NHTSA ODI 10887803

I HAVE A 2013 6.7 DIESEL. IT GOES THROUGH THE EXHAUST FILTER CLEANING ABOUT EVERY 200 MILES. AFTER THIS PROCESS STARTS THE ENGINE RUNS EXTREMELY ROUGH, LIKE IT'S READY TO DROP OUT. THERE IS ALSO A VERY LOUD KNOCKING NOISE AND VIOLENT SHAKING WHILE I DRIVE. YES, IT'S MORE THAN JUST THE TYPICAL DIESEL CLATTER.

NHTSA ODI 10861015

TL* THE CONTACT OWNS A 2013 FORD F-350. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE EGR COOLER AND FUEL PUMP ASSEMBLY NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO THE DEALER NINE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI 10850350

NOTICED ODD SMELL AT APPROX 50K MILES. THOUGHT IT WAS BURNED OIL. SERVICED AT FORD DEALER - BRAKE FLUID LEAKING FROM REAR BRAKE CALIPER FAILURE. DEALER REPLACED BRAKE CALIPER AND PADS. AFTER SERVICING, BRAKE FLUID SMELL CONTINUED. SERVICED AGAIN AT APPROX 56K MILES - BRAKE LINE LEAKING.

NHTSA ODI 10840421

SUNROOF EXPLODED SITTING STILL SHOWERING EVERYONE WITH GLASS, SOME GLASS GOT IN OCCUPANT FACE AND EYES

NHTSA ODI 10816612

THE EGT SENSOR FAILED, THEREFORE THE ENGINE'S COMPUTER SHUT DOWN THE MOTOR WHILE I WAS DRIVING 70 MPH ON THE INTERSTATE. THE SHUT DOWN STARTS BY NO LONGER ALLOWING ACCELERATION OR TO REMAIN AT A CONSTANT SPEED, BUT RATHER FORCING THE VEHICLE TO SLOW DOWN AND NOT ALLOWING THE DRIVER TO KEEP ENGINE CONTROL. I WAS IN A RURAL STRETCH OF HIGHWAY AND WAS ABLE TO GET TO THE SHOULDER OF THE ROAD WITHOUT TOO MUCH TROUBLE, HOWEVER I WOULD BE VERY CONCERNED IF THIS ENGINE SHUT DOWN HAPPENED WHILE DRIVING ON A HIGHWAY WITH A LOT OF TRAFFIC. I SEE THAT AMBULANCE EQUIPPED FORD DIESEL VEHICLES HAVE BEEN RECALLED, BUT NOT OTHERS. IF THE MOTOR SHUTS ITSELF DOWN WHILE DRIVING ON A BUSY HIGHWAY, THIS IS A BIG SAFETY CONCERN FOR MYSELF AND OTHER EMPLOYEES.

NHTSA ODI 10790402

MASSIVELY PREMATURE BRAKE WEAR LEADING TO SUDDEN REDUCTION IN BRAKING. FROM MULTIPLE PERSONAL EXPERIENCES, THESE VEHICLES WEAR THEIR BRAKES IN 100K MILES. THE 2013 F350 DUAL REAR WHEEL MODEL (DUALLY) WORE THROUGH ITS BRAKES IN 35% OF THE NORMAL LIFE. DEALER SERVICE EMPLOYEES NOTED THAT THIS IS A RECURRING ISSUE WITH THE VEHICLE. *TR

NHTSA ODI 10627471

I WAS DRIVING IN MY NEIGHBORHOOD AT ABOUT 25 MPH AND THE ENGINE QUIT, AND WOULD NOT RESTART!! ALSO THE IGNITION SWITCH WOULD ALLOW THE STARTER TO STAY ENGAGED!! HAD TO TURN THE KEY OFF FOR THE STARTER TO STOP!! THE TRUCK HAD TO BE TOWED TO THE DEALER AND IT HAS BEET THERE FOR OVER A WEEK AND THEY CALLED YESTERDAY AND TOLD ME THERE WERE METAL SHAVINGS IN THE FUEL PUMP AND I DO NOT KNOW IF THE METAL SHAVINGS GOT INTO THE OIL SYSTEM TO RUIN THE ENGINE!! *TR

NHTSA ODI 10622326

1. SEVERE ENGINE RATTLE AND THEN SEVERE SHAKING OF ENTIRE TRUCK DUE TO EXHAUST REGENERATIVE SYSTEM. TRUCK BECOMES HARD TO CONTROL ON HIGHWAY AND PRESENTS DANGER IN HEAVY TRAFFIC SITUATIONS. FIRST INCIDENT WAS TAKEN IN FOR REPAIR; SECOND INCIDENT OCCURRED APPROXIMATELY SEVEN MONTHS LATER AND WAS TOLD BY DEALER SERVICE REPRESENTATIVE THAT IN ORDER FOR THE EXHAUST REGENERATIVE SYSTEM TO WORK PROPERLY WE HAD TO WATCH FOR THE "CLEANING EXHAUST SYSTEM" MESSAGE TO APPEAR (WHICH ONLY FLASHES ON FOR APPROXIMATELY 5 SECONDS AND REQUIRES EYES OFF THE ROAD) AND THEN DRIVE AN ADDITIONAL 20 MILES AT SPEEDS ABOVE 50 MPH FOR THE REGENERATION SYSTEM TO COMPLETE. UNACCEPTABLE WHEN LIVING IN AN AREA WHERE SPEED LIMIT IS 45 MPH AND THERE IS ONLY A DISTANCE LESS THAN 10 MILES FROM ONE END OF OUR TOWN TO THE OTHER. IN OTHER WORDS, IF WE ARE PULLING INTO OUR DRIVEWAY AND THE MESSAGE COMES ON, WE ARE TO NOT STOP THE TRUCK AND DRIVE IT FOR AN ADDITIONAL 20 MILES AT 50 OR MORE MPH TO COMPLETE THE CYCLE. VIDEO OF ONE INCIDENT OF THE SEVERE SHAKING IS AVAILABLE IF NEEDED. 2. HARD WASHBOARD BOUNCING EFFECT WHEN OPERATING VEHICLE AT 45 MPH. WENT TO THE PERSONAL EXPENSE OF RULING OUT TIRE ISSUE. CANNOT MAINTAIN VEHICLE AT 45 MPH. *TR

NHTSA ODI 10587892

THIS VEHICLE SHUTTERS UPON TAKING OFF AND WILL FROM SPEEDS OF 20 TO 70 MPH BOUNCE OR HAVE "WHEEL HOP". THE FORD DEALERSHIP HAD DISCRIBED THIS TO BE A SIMULAR PROBLEM AS THE SHORT BED SUPER DUTY, HOWEVER MAINTAIN THIS WHEEL HOP IS NOT A SAFTY ISSUE. I WAS ALSO ADVISED AT THE DEALERSHIP THAT FORD IS AWARE OF THE PROBLEM AND RECOMMENDS NO FIX AND CALLS THIS THE CHARACTER OF THE TRUCK. AT VARIOUS SPEEDS THE TRUCK WILL ACTUALLY BOUNCE THE REAR END TO WHERE THE FEELING IS LIKE THAT OF A BAD TIRE OR BUBBLED TIRE. THE WHEEL HOP WILL CONTINUE INTERMITTANTLY WHILE AT VARIOUS SPEEDS. WHILE TOWING THIS ALSO INCREASES THE AMOUNT OF WHEEL HOP WITH WEIGHT IN THE BED OF THE TRUCK. *TT

NHTSA ODI 10583032

EXCESSIVE BODY SWAYING WHEN TURNING STEERING WHEEL 1/4 INCH RIGHT OR LEFT OR TRYING TO MISS SOMETHING IN THE ROAD. THERE IS NO BODY STABLING CONTROL AT ANY SPEED. *TR

NHTSA ODI 10524490