May 10, 2022Electrical system
The contact owns a 2013 Ford F-350. The contact stated that while the vehicle was idling smoke appeared between the driver's side front and rear door panels. The contact stated that prior to the failure the electrical door and window switch functioned intermittently. The contact stated that an unknown warning light was illuminated. The vehicle was taken to the dealer who diagnosed the failure as a defective door wiring harness due to brittle wires from constantly opening and closing the doors. The contact was informed that the wiring harness needed to be replaced. Additionally, the contact stated that the wires were melted. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was 80,794.
NHTSA ODI 11464050
Jul 11, 2018Electrical systemVisibility & wipers
TL* THE CONTACT OWNS A 2013 FORD F-350 SD. THE CONTACT STATED THAT THE ELECTRONIC FUNCTION OF THE FRONT PASSENGER SIDE MIRROR WAS NOT WORKING PROPERLY WHEN IT WAS ADJUSTED USING THE CONTROL BUTTONS. THE DEALER (TOWNSEND SALES & SERVICE, 340 MAIN ST, TOWNSEND, MA 01469, (978) 597-8955) WAS NOTIFIED OF THE FAILURE NUMEROUS TIMES WHEN THE VEHICLE WAS TAKEN TO THE DEALER FOR SERVICING, BUT THEY FAILED TO DETERMINE THE CAUSE OF THE ELECTRONIC FAILURE. THE DEALER INDICATED THAT THEY SERVICED THE MIRROR UNDER A WARRANTY, BUT PROVIDED NO SPECIFIC ANALYSIS OF WHAT WAS DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY INDICATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SUGGESTED THAT THE CONTACT TAKE THE VEHICLE BACK TO THE DEALER FOR SERVICING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.
NHTSA ODI 11110779
Aug 14, 2014Fuel System, DieselElectrical systemEngine
I WAS DRIVING IN MY NEIGHBORHOOD AT ABOUT 25 MPH AND THE ENGINE QUIT, AND WOULD NOT RESTART!! ALSO THE IGNITION SWITCH WOULD ALLOW THE STARTER TO STAY ENGAGED!! HAD TO TURN THE KEY OFF FOR THE STARTER TO STOP!! THE TRUCK HAD TO BE TOWED TO THE DEALER AND IT HAS BEET THERE FOR OVER A WEEK AND THEY CALLED YESTERDAY AND TOLD ME THERE WERE METAL SHAVINGS IN THE FUEL PUMP AND I DO NOT KNOW IF THE METAL SHAVINGS GOT INTO THE OIL SYSTEM TO RUIN THE ENGINE!! *TR
NHTSA ODI 10622326