What 116 owners told NHTSA about the 2013 Ford F-250 (super Cab)

Component/System: Supplemental Restraint System (SRS) – frontal airbags and crash sensors. Vehicle is in insurance/salvage custody and available for inspection upon request. On or about December 17, 2025, at approximately 0600, the reporting party was operating a 2013 Ford Super Duty F-250 Lariat Crew Cab 4WD (VIN [XXX] ) at an estimated speed of approximately 35 mph. Due to fog and wet roadway conditions, the vehicle left the roadway and struck a fixed object (tree). The collision resulted in severe front-end damage, and the vehicle was declared a total loss. Despite the severity of the impact, no airbags deployed. The vehicle has been inspected by law enforcement and insurance representatives. The condition has not been reproduced or confirmed by a dealer or manufacturer. No SRS or airbag warning lamps or messages were observed prior to the collision. UNKNOWN whether event data recorder or airbag module data has been reviewed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11708295

MY AIR BAG LIGHT KEEPS COMING ON, IT RESETS WHEN I TURN THE TRUCK OFF. IT THEN TURNS BACK AFTER IT HAS BEEN RUNNING FOR A FEW MINUTES. LOOKED ON THE INTERNET AND IT STATES THAT THIS IS F250 PROBLEM.

NHTSA ODI 11256538

TL* THE CONTACT OWNS A 2013 FORD F-250 SD. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED FROM THE INITIAL PURCHASE OF THE VEHICLE. THE DEALER (IMPERIAL FORD, 8 UXBRIDGE RD, MENDON, MA 01756, 1-(888) 814-8373) WHO SOLD THE VEHICLE STATED THAT IT WAS STANDARD FOR THE INDICATOR TO REMAIN ILLUMINATED. THE DEALER PROVIDED NO DIAGNOSIS TO DETERMINE IF THERE WAS A FALURE WITH THE AIR BAGS. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA ODI 11063795

VIOLENT FRONT COLLISION AT 40MPH AIR BAG DID NOT DEPLOY.

NHTSA ODI 10881765

I WAS DRIVING DOWN FM 624 WHEN I CAME UP TO AN 18 WHEELER THAT WAS COMING TO A STOP. I STEPPED ON THE BRAKE PEDAL AND NOTHING HAPPENED, THE PEDAL WAS SOLID LIKE I HAD BRAKES BUT THE TRUCK DIDN'T RESPOND. I HIT THE BACK OF THE SEMI AT ABOUT 40MPH AND TORE THE FRONT END OFF MY TRUCK AND THE AIRBAGS DIDN'T GO OFF. FORD SAID THAT THERE WAS A TRACTION CONTROL CODE AT THE TIME OF THE ACCIDENT BUT THAT DID NOT AFFECT THE STOPPING AND EVEN THOU THE FRONT BUMPER MOVED DURING THE IMPACT IT DIDN'T TAKE A DIRECT HIT SO THAT'S WHY THE AIRBAG DIDN'T GO OFF. THERE IS ENOUGH DAMAGE TO MY TRUCK THAT EVERYTHING FROM THE WINDSHIELD FORWARD NEEDS TO BE REPLACED INCLUDING THE FRONT BUMPER. THE STATE TROOPER WHO WORKED THE ACCIDENT GOT IN MY TRUCK AND STEPPED ON THE BRAKES (WITH THE TRUCK OFF) AND SAID THERE IS NOTHING WRONG WITH MY TRUCK, BUT ALSO HE COULD NOT TELL ME THE DIFFERENCE BETWEEN POWER BRAKES AND A HYDRO-BOOST BRAKE SYSTEM. INFORMED HIM THAT HE NEEDS TO GET SOME SCHOOLING BEFORE HE CAN TELL IF THE HYDRO-BOOST SYSTEM ON MY TRUCK IS GOOD OR NOT.... *TR

NHTSA ODI 10639476