What 2,796 owners told NHTSA about the 2013 Ford F-150 Supercab

TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED WHILE DRIVING 15 MPH, WHEN THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE CONTACT DROVE TO HIS RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE ELECTRONIC STEERING NEEDED TO BE REPROGRAMMED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 79,044.

NHTSA ODI 11343730

ELECTRIC POWER STEERING RACK AND PINION STOPPED WORKING WHILE DRIVING AT APPROXIMATELY 75 MPH, HAD TO PULL OVER AND GET THE TRUCK TOWED. CONTACTED LOCAL FORD DEALER, THEY ADVISED REPLACING THE ELECTRIC RACK AND PINION FOR ABOUT $1900. THEY ACKNOWLEDGED IT IS A SAFETY CONCERN, HOWEVER FORD HAS NOT ISSUED A RECALL FOR THIS MODEL YET.

NHTSA ODI 11342392

TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS POWER STEERING ASSIST, MADE AN ABNORMALLY LOUD SOUND AND WAS DIFFICULT TO STEER. THE CONTACT STATED THAT THE POWER STEERING ASSIST WARNING LIGHT AND SEVERAL OTHER UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE RESIDENCE AND WAS LATER TAKEN TO COGGIN DELAND FORD LOCATED AT (2655 N VOLUSIA AVE, ORANGE CITY, FL 32763) WHERE IT WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE TECHNICIAN RESET THE COMPUTER AND PROVIDED AN ESTIMATE FOR THE STEERING GEAR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 11342400

TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 20 MPH AND MAKING A LEFT TURN, THE STEERING CEASED WITH THE POWER ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO INDEPENDENT MECHANIC HOWEVER, A DIAGNOSTIC TEST WAS NOT PERFORMED. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000. *JS

NHTSA ODI 11338703

KEEP GETTING SERVICE ADVANCE TRACK WARNING WHICH DISABLES TURN SIGNAL, TRUCK MUST BE TURNED OFF AND BACK ON BUR WARNING KEEPS COMING BACK DISABLING TURN SIGNAL. THROUGH RESEARCH THIS IS VERY COMMON AND DANGEROUS.

NHTSA ODI 11326666

TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT WHILE TURNING THE STEERING WHEEL IN EITHER DIRECTION, THE STEERING WHEEL FAILED TO RETURN TO THE CENTER POSITION. THE STEERING FAILURE MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TURNED OFF AND RESTARTED AND OPERATED AS INTENDED. THE CONTACT INDICATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING GEAR WAS DEFECTIVE AND NEEDED TO BE REPLACED, ALONG WITH THE RACK AND PINION. THE VEHICLE WAS NOT REPAIRED. MATTHEWS FORD (175 EAST MAIN, NORWICH, NY 13815) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 52,000.

NHTSA ODI 11326378

FIRST INCIDENT, EXITING THE HIGHWAY, SLOWED DOWN, SUDDENLY HAD NO STEERING CONTROL OND THE DASH LIT UP WITH "POWER STEERING ASSIST FAULT". I BARELY AVOIDED AN UPCOMING VEHICLE AS I ATTEMPTED TO MERGE AND AVOID HITTING A CONCRETE WALL. I MANAGED TO MANHANDLE THE TRUCK TO SIDE OF THE ROAD. STOPPED. TURNED THE ENGINE OFF. RESTARTED. PROBLEM GONE. SECOND INCIDENT: 4 DAYS LATER. TURNED INTO MY WORK PARKING LOT, WAS MANEUVERING AROUND SOME PARKED VEHICLES AND SUDDENLY SAME EXACT THING HAPPENS AND I ALMOST WRECKED AGAIN. I SHIFT THE ENGINE OFF AND THIS TIME WHEN I STARTED IT, IT SAYS SERVICE POWER STEERING SYSTEM NOW. I MANAGED TO PARK IT SOMEWHAT IN A SPOT AND IT IS STILL SITTING THERE AT WALMART (MY WORK) BEHIND THE DEALERSHIP I BOUGHT IT FROM. I DID CONTACT THE SERVICE DEPARTMENT AND WAS TOLD IF I WANTED TO DRIVE IT IN AND PAY 108 DOLLARS THAT THEY WOULD HOOK IT UP AND DIAGNOSE IT, BUT I JUST CANNOT AFFORD TO PAY THAT RIGHT NOW. I HAVE READ ONLINE ABOUT RECALLS WITH THE 2014 MODELS FOR THE SAME REASON. AS WELL AS OTHER VEHICLES WITH THE SAME ENGINES. SEEMS LIKE THE 2013 SHOULD BE AS WELL. I AM SERIOUS WHEN I SAY I WAS IN DANGER WHEN THIS OCCURRED. NO CONTROL OF STEERING. EXTREMELY FRIGHTENING EXPERIENCE. *TR

NHTSA ODI 11320855

THE POWER STEERING ON MY TRUCK INTERMITTENTLY FAILS AND COMES BACK CAUSING DIFFICULTY CONTROLLING AND NAVIGATING THE VEHICLE.

NHTSA ODI 11318856

TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN AT 15 MPH, THE POWER STEERING CEASED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED WITH POWER STEERING ASSIST FAILURE. THE CONTACT WAS ALSO INFORMED THAT THERE WAS A RECALL FOR SIMILAR VEHICLE HOWEVER, THE VIN TOOL FAILED TO CONFIRM A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT SUBJECTED TO A RECALL. THE FAILURE MILEAGE WAS 155,000.

NHTSA ODI 11315582

WHILE DRIVING POWER STEERING SHUT OFF AND GOT A WARNING ON INSTRUMENT PANEL STATING POWER STEERING ASSIST FAILURE. STOPPED VEHICLE TURNED OFF ENGINE, RESTARTED AND PROBLEM WENT AWAY. LATER IN DAY WHILE ON HIGHWAY SAME ISSUE OCCURRED CAUSING VERY DIFFICULT TO STEER AND CONTROL VEHICLE. THIS VEHICLE EQUIPPED WITH ELECTRONIC STEERING ASSIST AND NOT HYDRAULIC.

NHTSA ODI 11311355

I DROVE THE TRUCK FROM HOME TO WORK AND AROUND SCHOOL ZONE WHICH IS A CITY STREET. I PULLED OVER BECAUSE CHILDREN WERE GETTING OUT OF SCHOOL WHEN I TRY TO FIX THE TRUCK TO THE SIDE WALK I TURNED THE STEERING WHEEL TO ALIGN THE TRUCK ,ALL OF A SUDDEN IT GOT LOCKED .NO ONE GOT HIT!! BUT, IT WAS SCARY. DID NOT EXPECT THIS TO HAPPENED. THE STEERING WHEEL DOES NOT TURN LEFT OR RIGHT. SO, AAA TOWED THE TRUCK TO 15505 ROSCOE GALPIN SERVICE AT NORTH HILLS SO,THEY CAN CHECK THE PROBLEM. I TOLD THEM IT HAD TWO RECENTLY RECALLS AND THEY SAID IS HAS NOTHING TO DO WITH THEM . AND SAID IT'S GOING TO COST ME 1670 DLS. ALSO, THE DISPLAY SHOWED SERVICE ADVANCED TRAC . WHEN IT HAPPENED.

NHTSA ODI 11307596

TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED WHILE DRIVING 65 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HEARD AN ABNORMAL NOISE AND LOST CONTROL OF THE VEHICLE. THE POWER STEERING FAILURE WARNING MESSAGE WAS ILLUMINATED. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE CONTACT CALLED LOCAL DEALER (SMITH FORD LOCATED AT 908 E OAK ST, CONWAY, AR 72032) AND A TECHNICIAN WAS SENT TO THE RESIDENCE TO PERFORM A DIAGNOSTIC TEST ON THE VEHICLE. THE CONTACT WAS INFORMED THAT THE RACK AND PINION AND SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 115,000.

NHTSA ODI 11303054

TL* THE CONTACT OWNED A 2013 FORD F-150. THE CONTACT STATED WHEN HER HUSBAND WAS DRIVING THE VEHICLE AT APPROXIMATELY 70 MPH, THE VEHICLE GAUGES AND RPMS UNEXPECTEDLY WENT INTO A LOWER GEAR. THE STEERING WHEEL THEN CEASED AND THE VEHICLE WAS UNABLE TO BE CONTROLLED, ALONG WITH THE BRAKE PEDAL FAILED TO OPERATE WHILE SHUTTERING AND THE LASTLY THE VEHICLE CRASHED INTO A WALL. THE SIDE AIRBAGS DID DEPLOY BUT THE FRONTAL AIRBAGS DID NOT. THE VEHICLE WAS TOWED TO A IMPOUND LOT AFTER BEING TOTALED. A POLICE REPORT WAS TAKEN. THE CONTACTS SPOUSE WAS THE ONLY PERSON INJURED IN THE CRASH. THE HUSBAND SUSTAINED A BACK INJURY, NUMBNESS, TINGLING IN HIS LEGS, AND A CONCUSSION. THE SPOUSE WAS TAKEN TO THE EMERGENCY ROOM FOR HIS INJURIES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

NHTSA ODI 11306158

AN ELECTRICAL PROBLEM IN THE EPAS UNIT HAS RESULTED IN THE LOSS OF POWER STEERING IN MY 2013 FORD F-150. VEHICLE HAS 63,000 MILES AND HAS NO ACCIDENTS AND HAS NOT BEEN SUBJECT TO ABNORMAL DRIVING CONDITIONS. THE PROBLEM PRESENTED ITSELF WHEN THE WEATHER BECAME COLD DURING THE FALL OF 2019. WHEN OUTSIDE TEMPERATURES DROPPED BELOW 65 DEGREES AND I STARTED MY VEHICLE I RECEIVED A "POWER STEERING ASSIST FAILURE" WARNING AND THE VEHICLE DID NOT HAVE POWER STEERING. TESTING OVER A 4 WEEK PERIOD AS THE OUTSIDE TEMPERATURE FLUCTUATED BETWEEN 40-80 DEGREES ALLOWED ME TO SEE THE CONNECTION TO THE POWER STEERING FAILURE AND THE OUTSIDE TEMPERATURE. ADDITIONALLY, WHEN THE OUTSIDE TEMPERATURE WAS CLOSE TO, BUT DID NOT EXCEED 65 DEGREES. I COULD START MY VEHICLE AND DRIVE IT AROUND, THE HEAT FROM THE ENGINE WOULD WARM THE UNIT ENOUGH TO ALLOW IT TO WORK. ALL I NEEDED TO DO WAS TURN THE VEHICLE OFF AND THEN BACK ON AND THE POWER STEERING WOULD WORK. AFTER READING ABOUT ALL THE RECALLS FORD HAS ISSUED RELATED TO THEIR EPAS UNIT I BELIEVE THERE IS SYSTEMIC PROBLEM WITH THE PART. ADDITIONALLY, THIS PART CANNOT BE SERVICED AND REQUIRES A FULL REPLACEMENT. PART COST IS $1500 PLUS 2-3 HOURS OF LABOR. PUTTING THE TOTAL COST TO REPAIR AT $1800 - $1900 IN MY AREA.

NHTSA ODI 11298626

EPAS (ELECTRONIC POWER ASSIT STERRING) SENSOR FAILED, ELECTRONIC STEERING FAILS AND ACTS IF THERE IS NO POWER STEERING CAUSING VERY DIIFFICULT MANUVERING. THS COULD EASILY RESULT IN AN ACCIDENT OR FATALITY. SEVERAL ON-LINE COMPLAINTS ABOUT IT.

NHTSA ODI 11291273

POWER STEERING IS STARTING TO FAIL. THE SYMPTOMS ARE DIFFICULTY IN TURNING, WHEELS NOT RETURNING TO CENTER AFTER A TURN, COMPLETE POWER STEERING FAILURE. THE BIGGEST PROBLEM IS THAT THE EPAS SYSTEM IS MARRIED TO THE RACK AND PINION ASSEMBLY SO THE ENTIRE ASSEMBLY HAS TO BE REPLACED INSTEAD OF JUST THE EPAS. ABOUT A $2000 REPAIR. I UNDERSTAND PARTS BREAK BUT BUT HAVING TO REPLACE A MAJOR PART OF THE STEERING PACKAGE IS VERY POOR DESIGN.

NHTSA ODI 11280421

WHILE DRIVING, THE STEERING SEIZED UP MAKING THE VEHICLE NEARLY IMPOSSIBLE TO CONTROL. MULTIPLE WARNING LIGHTS: "SERVICE ADVANCED TRACK, POWER STEERING, HILL DESCENT ASSIST". DEALER REPORTS THAT EPAS SYSTEM HAS GONE BAD/FAILED. I'VE READ NUMEROUS REPORTS ON THE STEERING/ELECTRIC ISSUE. THIS IS A MAJOR SAFETY CONCERN AND NEEDS TO BE RECALLED. THIS TRUCK IS IN IMMACULATE SHAPE AND HAS 67,000 MILES ON IT. STEERING SHOULD NOT BE FAILING. PLEASE GET A RECALL GOING ON THIS BEFORE SOMEONE DIES I ALSO HAD A WHEEL STUD/BOLT SHEER OFF TWO WEEKS BACK.

NHTSA ODI 11278563

TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE EXITING A PARKING LOT AT 20 MPH, THE STEERING WHEEL SEIZED TO THE LEFT. AS A RESULT, THE VEHICLE JUMPED THE CURB, DROVE ON TOP OF A PYLON, AND ALMOST TURNED COMPLETELY OVER. THE VEHICLE WAS STUCK AND WAS TOWED TO THE CONTACT'S RESIDENCE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. AN UNKNOWN DEALER WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS. THE DEALER QUOTED THE REPAIR COST RANGING FROM $2,500 TO $3,000. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 119,000.

NHTSA ODI 11278253

TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE ATTEMPTING TO DRIVE OUT OF A PARKING SPACE, THE STEERING ABILITY SEIZED AND THE POWER STEERING ASSIST AND SERVICE ADVANCETRAC INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

NHTSA ODI 11271052

TRACTION CONTROL LIGHT CAME ON I DON'T HAVE POWER STEERING AT ALL IN MY 2013 FORD F150 ECO-BOOST AND I NOTICED WHEN IT'S REALLY COLD OUTSIDE I DON'T HAVE POWER STERING

NHTSA ODI 11266460

INITIALLY NOTICED SUBTLE ISSUES WITH STEERING WHILE DRIVING ON A CITY STREET AND INTERSTATE, FOLLOWED BY A WARNING MESSAGE ON MY DASH BOARD STATING 'POWER STEERING ASSIST FAULT'. POWER STEERING COMPLETELY WENT OUT TEMPORARILY, LEAVING NO OPTION BUT TO PUT THE TRUCK IN PARK, AND TURN THE VEHICLE OFF. DEALERSHIP STATED THE ENTIRE STEERING RACK NEEDED TO BE REPLACED DUE TO THIS BEING AN ELECTRONIC SYSTEM. WHEN RESEARCHING, IT APPEARS MANY OTHER FORD VEHICLES HAVE HAD THIS ISSUE, AND NOT JUST WITH F150S. OTHER YEARS WERE RECALLED DUE TO THIS SAME ELECTRONIC POWER STEERING DESIGN, JUST NOT MY YEAR. APPEARS THIS IS THE SAME FAULTY DESIGN.

NHTSA ODI 11258594

THE ELECTRIC STEERING ACTUATOR IS MAKING A SQUEALING SOUND AND THE STEERING WHEEL JERKS A LITTLE WHEN UNWINDING OUT OF A TURN LIKE IT WAS BINDING.

NHTSA ODI 11257116

FAILING ELECTRONIC STEERING GEAR IN THE ELECTRONIC POWERED ASSIST STEERING SEE HTTP://WWW.ARFC.ORG/COMPLAINTS/2013/FORD/F-150/11230111.ASPX

NHTSA ODI 11252587

50,000 MILES MY F150 STEERING WHEEL WILL NOT MOVE.. I HAD TO HAVE MY CAR TOWED AT LOWES PARKING LOT.. GOOD THING WE WERE NOT IN THE HIGHWAY WHEN IT HAPPEND WE COULD HAVE CRASHED!

NHTSA ODI 11245839

TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING VARIOUS SPEEDS AND TURNING THE STEERING WHEEL, AN ABNORMAL CLICKING NOISE WAS HEARD. ALSO, WHEN THE VEHICLE WAS TURNED OFF, THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO PRIME FORD SACO (857 PORTLAND RD, SACO, ME 04072, (207) 282-0300) WHERE IT WAS DIAGNOSED THAT THE WATER PUMP AND STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 109,480.

NHTSA ODI 11245561