What 2,796 owners told NHTSA about the 2013 Ford F-150 Supercab

I took my truck in a couple of weeks ago to get the recall done due to downshifting. Picked it up the next day and they told me they resolved the issue. The next day it happened again and it continued for a week. I called the dealership (Holmes Tuttle Ford) and they said they would charge me $200 plus maintenance fee even though it is a recall. Fast forward to today and my truck went out and will not start. Called ford and they informed me that although they cleared the recall they did not actually fix the problem because it was not present when they turned it on and told me I would have to repair it on my own even though they did not attempt to fix it.

NHTSA ODI 11541924

The vehicle shifts into first gear on the freeway. There is a known problem with the conductor plate or flex plate and makes the outboard shaft speed sensor malfunction and the speedometer turns off often on the freeway. When it does this the truck thinks it has come to a stop and shifts down to first gear. Luckily I didn't drop my transmission on the freeway and I've researched this problem ahead of han accident but I know ford knows about this because every mechanic I've spoken to knows what the problem is when I tell them my 2013 f 150 has the conductor plate issue. Apparently they changed my year truck to a plastic plate....

NHTSA ODI 11530927

While driving at highway speed 75mph our truck shut down with no warning. A wrench light came on with no other warnings. No check engine light no warning went from highway speed to limp mode zero power almost got rear-ended trying to make it off highway with no power. The problem is the throttle body has oil intrusion on the dry electrical side shorting out the motor with OIL! FORD could care less until someone gets killed they will deny any issues! I also have pictures of item full of oil! This is a no warning problem and ford cannot diagnose.

NHTSA ODI 11530402

I have a Exhaust manifold leaking on the drive side lower back side. I'm scared it could catch my truck on fire if a backfire could happen while with my family with me

NHTSA ODI 11528034

Complaint: Speedometer is not working, loss of function of speedometer while driving and Downshifting of the gear. The instrumental cluster showed a maintenance warning while driving in which will cause the speedometer to stop working. When trying to drive the vehicle on a stop position, there is a delay on the acceleration. Vehicle feels like it's on 2nd or 3rd gear. This may lead to loss of control on vehicle. I brought my vehicle to Ford service, I had them do a diagnose on my vehicle. The only issue they're able to find is the cooling system leak and rotor/brake pad replacement in which I ended up costing $3700. Knowing this would resolve the main issue. They had my truck for a month and after 24 hours of receiving my vehicle the main issue showed up and can't use it again due to safety issue. I believe the issue of my vehicle is part of 2013 Ford F-150 recall, but my vehicle has not received a recall. I believe this is the issue my vehicle experiencing below. recall no: 19V433000 recall no: 19V075000 How come Ford Service did not know about my vehicle issue when it is the 2013 Ford F150 Recall Problem. But they let me spend big bucks for nothing and still not to be able to use my vehicle until now.

NHTSA ODI 11525171

I was driving home from work and speedometer stoped working. My truck downshifts with no warning. I don't know if this is a transmission issue. Would not show my speed also the gas gauge is always at half way. The truck is a danger and sits parked in my yard due to it being so unsafe. Why won't Ford fix their broken vehicles?

NHTSA ODI 11523944

*cam shaft rattle on cold start up- started around 140,000 miles- safety issue *vacuum pump leaking causing other unknown problems, when running the heater and a/c, blows strong cloud of exhausted in the passengers face- safety and health issue *driver seat will not move- checked all power and seat motor- no issues found. dealerships unable to figure out issue. first the problem was intermittent now no movement - safety issue * A/c will not blow cold air, everything else works correct, full charge, fuse ETC. unable to find the issue. *PCM intermittent issues. safety issue *BCM- unknow if this is causing the problem Most of these issues are not throwing check engine light, they only say to check voltage. I have contacted several dealerships who agree that this is a on going issue with this make, model and several years. ford found the issue and corrected on newer model but refuses to help with the ones on the road.

NHTSA ODI 11512541

Took my vehicle in for 145,000 mile check. Informed the gas pump fuse relocation was not performed, started to melt. For the fix I was asked to pay $336. This an electrical and fuel issue. It is a known issue by Ford. Should this not be a recall, if it is a safety concern?

NHTSA ODI 11511317

On my way to work I turned on the rear defrost and heard a loud bang after 15 minutes. I pulled over to see what had happened and the read driver side windshield pain had shattered. it remained in the laminate but I got a replacement quote and its almost $1000 dollars. After doing research this is a major problem with the defrost mechanism on these trucks with no known fix. I'm glad it stayed in take but the glass is continuously cracking as I drive and i cannot get the repair done until Thursday and the dealer said they can do nothing except replace the glass and hope it doesn't happen again.

NHTSA ODI 11511239

lIGHT COMES ON, AND YOU LOSE POWER , WITHIN 10 MIN. YOU HAVE POWER BUT NO INTEROR LIGHT, DASH, SPEED ETC. I had the work done on the transmission , to take care of the problem..What I want to know if this pertains to any recalls. I found there were 2- recalls and I was never notifyed by Ford

NHTSA ODI 11498719

01 Apr 22, vehicle was received from Penske Ford after coolant leak to include scheduled maintenance such as engine oil and filter change, engine air filter, transfer case fluid change, drive belt, front differential fluid change and lastly the transmission fluid and filter change. Mileage in was at 156877 and mileage out from the services was 156879. Approximately 6,000 miles added from the mileage counter, the vehicle experienced sudden downshift with speedometer dropping to zero and passenger airbag caution illuminated on the dashboard. Upon reading the code via the OBD2 code reader, the following DTC were noted: p0720 output shaft speed sensor circuit; p0722 Output Shaft speed sensor circuit no signal; U0401:00-0B Invalid Data received from ECM/PCM A; B00A0:68-8B - Occupant Classification System; U0401:68-0B Invalid data received from ECM/PCM A; U0401:00-0A. Safety risk was the sudden down shift while going at normal speed or flow of traffic. Sudden downshift can result into a rear end collision. The vehicle has not been inspected since the malfunction however, through research of TSB 19N01 and contacting the dealership, it was determined that the extended warranty did not apply due to the mileage exceeded the 150,000 therefore I ended up buying and fixing my own vehicle with current mileage of 163421.4 at completion. This vehicle was also recalled for 19NS19 because of 6R80 transmission. I am unsure if this warrants another recall however, it is my belief that it should be looked at again.

NHTSA ODI 11493316

The truck will suddenly down shift while I'm driving .speed omitorr shuts down. As well when this happens please let me know if you need any thing else

NHTSA ODI 11488134

the gears automatically changed while in motion driver at risk of loss of control of vehicle and pedestrians in residential area at risk of contact symptoms cannot be duplicated and verified by manufacturer vehicle has been inspected by local auto diagnostic repair buisness warning error displayed on driver console of 'open wrench' indication of random electrical or mechanical error

NHTSA ODI 11488283

The contact owns a 2013 Ford F-150. The contact stated while driving 55 MPH, the instrument cluster went blank and the vehicle stalled. The contact stated that the powertrain warning light was illuminated. The contact was able to coast into a parking lot. The contact stated that he turned off and restarted the vehicle several times and the instrument cluster turned on and operated as needed. The contact shifted to drive and while driving there was an abnormally loud clunking sound coming from underneath the vehicle. The contact was able to drive to his residence; however, the failure reoccurred several times while driving. The dealer was notified of the failure and an appointment was scheduled for a diagnostic test and repair. The contact associated the failure with Ford Customer Satisfaction Program: 19N01. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 133,000.

NHTSA ODI 11485990

The 4wd differential lock button malfunctions and turns the differential lock on randomly. The button is fully pressed in and not engaged. The housing is loose.

NHTSA ODI 11485083

We accelerated onto the freeway and the engine revved extremely high. We started experiencing lulls in speed and the transmission was shifting unexpectedly or not at all when it should have. You could feel stutters and bumps while the truck was driving on the flat surface of the freeway. The truck started to go into limp mode on the freeway so we had to pull over.

NHTSA ODI 11485085

The wrench came on speedometer wasn't working acted like it wasn't shifting correctly turn signals wouldn't turn off after completing a turn and fuel mileage wasn't working looked in owners manuel found it says power train malfunction/reduced power contact authorized dealership as soon as possible

NHTSA ODI 11479994

Driving down highway at 65 miles per hour the truck lurched forward and acted like it had a total loss of power. The speedometer dropped to 0 and stayed. The airbag light came on. The truck downshifted from 6 gear to 1 st gear instantly , throwing the truck into a slide. I lost control of it , went into a ditch came back up on the road as it proceeded to lurch forward and stop consistently like it was possessed ! I threw it into neutral and as the motor was redlining as well. The center info screen went blank and a wrench appeared on it to the right. I drove to my work in 3 rd gear and it shifted up to 5 th. But would not shift down up past that. I had it towed to the only dealer that worked on transmission recalls. I paid 65$ to have it towed. They did the reprogramming as per Ford. I got it back a month later. Worked great for 4 days then on my way to a tire rotation at 71 mph it did it again . Downshifted to 1 st. Violently. This time I almost got hit by a semi truck! Had it towed again , cost me 90$ this time. Same place. They got in a fix part for it some ring assembly that goes in transmission. Gonna cost me over 370$ for certain parts the recall won’t cover. We will see if this fixes it

NHTSA ODI 11479721

The contact owns a 2013 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to the dealer; however, it was not diagnosed nor repaired. The contact related the failure to a faulty fuse and replaced the fuse relocation kit; however, the failure recurred. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 181,000.

NHTSA ODI 11466962

The lower left hand corner of the passenger side rear window started to smoke and burn from the rear window defrost mechanism. Smoke was seen and the rear window defrost was turned off. The window then shattered. I had a child sitting in front of this area but no injury was sustained. I have not had the vehicle serviced for this issue at this time.

NHTSA ODI 11459694

Fuse for fuel pump keeps burning out causing engine to shutdown or not start at all. Smell wire burning smell when opening hood to check fuses. Am afraid this will eventually cause a fire in fuse box. Looked up videos on YouTube and it states that Ford recommends rerouting fuse port but this is electrical in nature and could cause a fire or perhaps other mechanical failures. I am not a mechanic nor do I have financial means to pay someone to reroute a bad fuse port which can eventually cause a fire.

NHTSA ODI 11458487

lost all of the electrical power to my truck as I was going to drop it off at the dealership for a recall. On my way there my truck downshifted into first gear over revved the motor and caused it to shut the motor down and loss of the computer as well. I had it towed to my local shop. I called Ford to see what they want me to do next and said to have it towed there and I did .Ford cant get power to the truck because there motor is no good. ford also tells me that the oil is way over full. but I know it wasn't over full it holds 6 quarts of oil and I know that.so they state that the oil is over filled and blew the truck up. but the problem is the computer and in that event caused the motor to blow up and push gas and break fluid into the motor truck only has 80,000 miles on it. this I feel as a manufacturers default and frontier ford of Anacortes WA. And ford itself only honors there own techs so they are going by what they say. I have been dealing with this for almost 7 months with out a truck witch has cost me a job and among other issues and loses. feel as they didn't honor or care about the customer or even looking into the dealership that has my truck. when I asked to seek with a supervisor I was told they are no supervisor available and that they would call me back i have still never heard from them. How long must I be without a truck or a jib because they aren't doing there job correctly and making my life here impossible to get a head in such hard time as it is. Thank you [XXX]. L look forward to hearing from you. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11458366

The contact owns a 2013 Ford F-150. The contact stated that after his wife had driven the vehicle for an hour, she had shut off the vehicle; once she returned to the vehicle, the vehicle failed to restart without warning. Due to the failure, the vehicle was towed to a dealer where a diagnostic determined that burnt wiring in the fuse box had prevented the vehicle from starting. The contact also spoke to the manufacturer and they referred him to NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 154,000.

NHTSA ODI 11436035

I was driving at about 30-35mph and my truck shifted into 1st gear unexpectedly. I have started to notice it doesn’t shift quite like it supposed to.

NHTSA ODI 11430070

This truck was driven daily and has been owned since new. No aftermarket accessories, all stock. The truck was parked in my warehouse over the weekend. When I returned on Monday morning I found the dashboard burned and melted, airbag deployed, and headliner scorched. I believe the airbag extinguished the fire and kept it from spreading outside the truck and possibly destroying my business. The truck has not been inspected by anyone other than mechanics working on quotes to repair it. The truck is still at my business and available for your inspection. There were no warnings of any kind.

NHTSA ODI 11423202