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What 228 owners told NHTSA about the 2013 Ford Cmax Energi

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (228)Crash / fire / injury (15)Electrical system (68)Steering (47)Transmission & drivetrain (44)Engine (17)Body & structure (16)Fuel system (9)Speed control (9)Brakes (7)Wheels (6)Airbags (5)

1 of 228 complaints match · Speed control · crash/fire/injury only · clear filters

Feb 16, 2018Speed controlBrakesCrash

UNINTENDED ACCELERATION WHILE PARKING THE CAR IN OUR GARAGE, THE CAR SUDDENLY ACCELERATED, JUMPED A 7 INCH STEP AND CRASHED INTO THE WALL. WHEN PUT IN REVERSE, THE CAR ACCELERATED BACKWARD WITH THE BRAKES APPLIED HARD. IT TOOK ABOUT 20 FEET TO STOP THE CAR.

NHTSA ODI 11073288

Working with the data? Download all 228 complaints as CSV · fetched from NHTSA July 24, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2013 Ford Cmax Energi verdict →