Sep 15, 2016Electronic Stability Control (esc)BrakesCrash1 injury
TL* THE CONTACT OWNED A 2013 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 60 MPH, THE STABILITY CONTROL FAILED WITHOUT WARNING. THE CONTACT ATTEMPTED TO APPLY THE BRAKES; HOWEVER, THE BRAKES FAILED AND A CRASH OCCURRED. THE CONTACT WAS UNABLE TO PROVIDE DETAILS OF THE CRASH AND HOW SHE RECEIVED HEAD INJURIES AND LOST CONSCIOUSNESS. THE VEHICLE WAS TOWED AND DESTROYED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED FACIAL, NECK, TONGUE, AND HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS LATER INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC) AND 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE VEHICLE WAS TOTALED BEFORE A REMEDY WAS AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.
NHTSA ODI 10906966
Dec 29, 2015Electronic Stability Control (esc)BrakesCrash
OWN A DODGE JOURNEY SXT AWD 2013. RECEIVED RECALL NOTIFICATION R61/NHTSA RECALL 15V-675 ON DECEMBER 27, 2015 REGARDING POSSIBLE ANTI-LOCK BRAKE SYSTEM (ABS) AND ELECTRONIC STABILITY CONTROL (ESC) SYSTEMS FAILURE. I HAD AN ACCIDENT WITH THIS VEHICLE ON JULY 28, 2015 (REAR-ENDED ANOTHER VEHICLE, TRIED TO AVOID COLLISION, BUT VEHICLE DID NOT REACT AS EXPECTED) CAUSING A TOTAL DAMAGE TO THIS VEHICLE OF APP. $ 5,000. I HAVE 33 YEARS OF DRIVING EXPERIENCE AND NEVER HAD AN ACCIDENT UNTIL THAT DAY. I COULD NOT EXPLAIN TO THE INVESTIGATING POLICE DEPARTMENT NOR TO MY INSURANCE COMPANY WHY THIS ACCIDENT HAPPENED. I TRIED TO CONTACT THE FCA (DODGE) CUSTOMER SERVICE/RECALL CENTER, BUT DID NOT RECEIVE A RESPONSE YET.
NHTSA ODI 10816764