Jun 29, 2026Electrical system1 injury
Incident occurred onJune 29, 2026 approximately around 6 pm. The system in question is the electrical. I was pulling out of the parking space at the Safeway parking lot, my arm was rested on the driver side door, window was down, and I heard the automatic door locks engaged. At that exact moment I felt a heavy shock go through my arm. I screamed, and at first I did not know what happened. As I was driving home, I knew the shock had come from my arm resting on the door lock. My left arm had a visible red mark. The incident had just now occurred so it has not been confirmed by anyone. No warning lights, messages, or symptoms.
NHTSA ODI 11747308
Dec 6, 2018Electrical systemEngineFire
TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE THE CONTACT'S SON WAS DRIVING 40 MPH, THE DASHBOARD WAS EMITTING EXTREME HEAT ON THE FLOOR AND FIRE EMERGED FROM THE ENGINE COMPARTMENT. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS NOT FILED. THE DRIVER EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO HENDRICK CHRYSLER DODGE JEEP RAM FIAT OF CONCORD (7630 HENDRICK AUTO PLAZA NW, CONCORD, NC 28027, (704) 467-8270) WHERE IT WAS DIAGNOSED THAT THE ENGINE CYLINDER WAS FAULTY AND THERE WAS NO OIL IN THE VEHICLE. ALSO, THE STARTER, BATTERY, AND TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 46,000.
NHTSA ODI 11156596
Sep 7, 2017Electrical systemFire1 injury
TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE HAZARD LIGHTS AND ALL OF THE WARNING INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. THE CONTACT STATED THAT JUMPER CABLES WERE PLACED ON THE BATTERY IN AN ATTEMPT TO START THE VEHICLE; HOWEVER, THE JUMPER CABLES CAUGHT FIRE INADVERTENTLY. THE CONTACT USED A RAG TO REMOVE THE JUMPER CABLES FROM THE BATTERY AND THE FIRE WAS EXTINGUISHED. THE CONTACT SUSTAINED A MINOR BURN TO HER THUMB THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,730.
NHTSA ODI 11022218
Jun 7, 2016Transmission & drivetrainElectrical systemTiresCrash
TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE DRIVING 25 MPH, THE VEHICLE JERKED VIOLENTLY. THE CONTACT LOST CONTROL OF THE STEERING WHEEL AND CRASHED INTO A CONCRETE BARRIER. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE INSTRUMENT PANEL LIGHTS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 10/18/16*LJ THE CONSUMER STATED SHE EXPERIENCED A TIRE BLOW OUT, AND THE ALTERNATOR AND BATTERY NEEDED TO BE REPLACED. UPDATED 10/25/16.*JB
NHTSA ODI 10873104
Apr 7, 2016Electrical systemAirbagsBody & structureCrash1 injury
I WAS TRAVELING TO WORK ON THE CITY STREET IN MY 2013 DODGE JOURNEY SXT, A PERSON RAN THE RED LIGHT AND STRUCK ME NEAR THE GAS TANK AND THEN STRUCK ME A SECOND TIME IN THE FRONT DRIVERS SIDE OF THE VEHICLE. SIX OF THE AIR BAGS DEPLOYED, THE VEHICLE WAS TOTALED IN THE CRASH. I AM WRITING THIS BECAUSE I KNOW THAT I AM HERE TODAY DUE TO THE BUILD OF THE 2013 DODGE JOURNEY SXT. I WAS SO SURPRISED THAT I WENT OUT AND PURCHASED ANOTHER DODGE JOURNEY.
NHTSA ODI 10854046
Aug 30, 2015Electrical systemEngineFuel systemFire
WITHOUT WARNING ONE DAY THE CAR STARTED SMOKING THEN CAUGHT ON FIRE RIGHT WHILE I WAS DRIVING ON THE HWY. I QUICKLY JUMPED OUT ON THE HWY ALMOST INTO TRAFFIC TRYING TO GET AWAY FROM THE SUV THET WITHIN SECONDS QUICKLY ENGULFED INTO FLAMES. I COULD HAVE BEEN KILLED. THE DEALERSHIP MADE NO MENTION ABOUT THE DEFECTS OR REPAIRS. I WOULD LIKE TO FILE A COMPLAIN/LAWSUIT TO SEEK A FULL REFUND ALONG WITH DAMAGES, PAIN AND SUFFERING.
NHTSA ODI 10760214
Aug 18, 2015Electrical systemCrash2 injuries
WHEN SHE WAS DRIVING SHE GOT TO THE TOP OF THE HILL. AND THE CAR SHUT DOWN. SHE HAD NO CONTROL OVER IT ,IT FLIPPED TWICE. AND THEN MONDAY I GET A RECALL NOTICE ON MY WIVES CAR THAT HERS CAN SHUT DOWN. DODGE REALLY NEEDS TO FIND OUT WHAT'S GOING ON WITH THE DODGE JOURNEY, I'M FIXING TO GET A LAWYER AND SUE I GUESS IF NO ONE CAN TELL US WHAT'S GOING ON. SHE HADN'T EVEN PAID THE FIRST PAYMENT ON IT YET, KNOW FARM BUREAU WON'T STOP HER PAYMENTS, THIS IS CRAZY THE CAR IS TOTALLED AND COULD HAVE BEEN A LOT WORSE. I WANT SOMETHING DONE IMMEDIATELY BEFORE WE GET A LAWYER ON TO DIDGE!
NHTSA ODI 10749373
Jun 12, 2015Electrical systemFire
WHILE I WAS DRIVING I SMELLED SOMETHING BURNING. NOTICED SMOKE COMING OUT OF AIR VENT (DRIVER SIDE NEAR WINDOW). PULLED OVER AND NOTICE BROWN\BLACK SMOKE COMING OUT OF DRIVER'S SIDE DOOR (WHERE WINDOW AND LOCK CONTROLS ARE). GOT KIDS OUT OF THE VEHICLE AND CALLED THE FIRE DEPARTMENT. WHEN CAR IS TURNED BACK ON THE DOOR CONTINUES TO SMOKE. WINDOWS HAVE OPENED AND CLOSED WITH NO POWER. WAS CAUTIONED NOT TO DRIVE IT AS IT WILL CATCH ON FIRE. READING OTHER RECALLS ON WINDOW SWITCHES THERE MAY BE A POSSIBILITY OF CATCHING FIRE WHILE SITTING STILL.
NHTSA ODI 10724995