What 351 owners told NHTSA about the 2013 Dodge Journey

The contact owned a 2013 Dodge Journey. The contact received a notification of NHTSA Campaign Number: 17V432000 (Air Bags). The contact stated that previously, while driving at an undisclosed speed, the vehicle would hesitate to accelerate as intended while the accelerator pedal was depressed. The check engine oil pressure warning light illuminated. In addition, the contact managed to pull over at a local gas station and noticed black smoke leaking from under the hood. The contact stated that after she depressed the release hood latch button, the engine fire increased and rose in size. The contact was able to safely exit the vehicle. The contact managed to obtain a nearby fire extinguisher and extinguished the fire with the help of nearby pedestrians. The local fire deparment arrive on scene and filed a report. A police report was not filed. The contact sought medical attention for severe mental distress. The fire department deems the source of the fire was possibly due to engine oil. Upon further investigation, a local independent mechanic diagnosed the source of the fire as an engine main wireharness failure. The vehicle was towed to a local tow yard, where it was diagnosed as a total loss by the insurance provider and later transported to the contact's residence. The local dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 267,000.

NHTSA ODI 11721423

DRIVERS HEADREST BLEW, WHILE BACKING UP

NHTSA ODI 11386585

WAS IN AN ACCIDENT. WENT OFF THE SIDE OF THE ROAD, THOUGH A YARD AND OVER AN EMBANKMENT RESTING AGAINST A TREE. FRONT END DAMAGE, AND DAMAGE TO BOTH SIDES OF THE VEHICLE. NO AIRBAGS DEPLOYED. VEHICLE WAS TRAVELING AT APPROXIMATELY 58-60 MPH AT THE TIME OF THE CRASH. THIS WAS ON A STATE RURAL ROUTE.

NHTSA ODI 11289046

THIS VEHICLE WAS INVOLVED IN A ONE VEHICLE CRASH. THE VEHICLE STRUCK A UTILITY POLE AT 28MPH. THE IMPACT WAS IN THE CENTER FRONT. THE CAR HAS BEEN DOWNLOADED USING BOSCH DATA RETRIEVAL SOFTWARE. I AM A CRASH RECONSTRUCTION TROOPER WITH THE OHIO STATE HIGHWAY PATROL. ALL DATA IN THE DOWNLOAD WOULD NORMALLY INDICATE THAT THE AIRBAGS AND SEAT BELTS WOULD HAVE ACTIVATED. THE CONCERN IS AS TO WHY NONE OF THE SAFETY RESTRAINT SYSTEM SEEMS TO HAVE WORKED. PLEASE CONTACT ME FOR ADDITIONAL INFORMATION.*DT *TR *DT*JB

NHTSA ODI 11279837

TL* THE CONTACT OWNED A 2013 DODGE JOURNEY. WHILE DRIVING 45 MPH AT NIGHT, THE CONTACT DROVE OVER A LARGE TREE BRANCH THAT WAS NOT VISIBLE AT THE TIME. AS A RESULT, THE CONTACT CRASHED INTO A TREE THAT WAS LYING IN THE ROAD AND THEN CRASHED INTO A BRICK MAIL BOX. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS NOT INJURED, BUT SHE VISITED THE CHIROPRACTOR FOR SORENESS. MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED AND TOWED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V432000 (AIR BAGS). THE FAILURE MILEAGE WAS 200,000.

NHTSA ODI 11163486

PASSENGER HEADREST AIRBAG SPONTANEOUSLY DEPLOYED INJURING PASSENGER. THE VEHICLE WAS PARKED AND STATIONARY AT THE TIME OF THE INCIDENT.

NHTSA ODI 11110144

2013 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO ISSUES WITH AIRBAG DEPLOYMENT DURING AN AUTOMOBILE ACCIDENT. *LD THE CONSUMER STATED THE VEHICLE WAS INVOLVED IN AN ACCIDENT WHERE THE AIR BAGS DID NOT DEPLOY. THE MANUFACTURER ADVISED THAT THERE WERE RECALL NOTICES SENT TO THE CONSUMER. *JS **RELATED VOQ 11072469**BES *TR

NHTSA ODI 11061829

TL* THE CONTACT OWNED A 2013 DODGE JOURNEY. IN SEPTEMBER OF 2016, THE CONTACT REAR ENDED THE PRECEDING VEHICLE WHILE DRIVING 15 MPH. BOTH VEHICLES CRASHED INTO A BUILDING. THE AIR BAGS DID NOT DEPLOY. THERE WERE THREE INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT'S VEHICLE WAS DESTROYED AND TOWED TO A JUNK YARD. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. **SEE VOQ 11061829 FOR ADDITIONAL INFORMATION.** *TT *TR

NHTSA ODI 11072469

MY WIFE WAS T-BONED ON THE PASSENGER SIDE, BY A VEHICLE SUPPOSEDLY TRAVELING 25 MPH, WITH MY SON IN THE PASSENGER SEAT AND THE SIDE AIRBAGS DID NOT DEPLOY. SHE WAS CROSSING AN INTERSECTION WHEN THE COLLISION HAPPENED.

NHTSA ODI 11054905

TAKATA RECALL. BRAKES LOCKED UP TRYING TO AVOID A CAR COMING TOWARDS ME, LOST CONTROL AND AIRBAGS DEPLOYED IN AN ACCIDENT AND SMOKED AND BURNT MY ARM AND LEG

NHTSA ODI 11035914

TL* THE CONTACT OWNED A 2013 DODGE JOURNEY. WHILE DRIVING 15 MPH AND TURNING LEFT, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. ALL THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT FAILED TO RESTRAIN THE CONTACT. THE CONTACT SUSTAINED INJURIES TO THE HEAD, FACE, NECK, SPINE, KNEE, AND CHEST, AS WELL AS LOST CONSCIOUSNESS. MEDICAL ATTENTION WAS REQUIRED AND THE CONTACT WAS TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INSURANCE FACILITY WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT FAILED TO ASSIST. A DEALER WAS CONTACTED, BUT COULD NOT EXPLAIN WHY THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT FAILED TO RESTRAIN. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

NHTSA ODI 10980492

I WAS TRAVELING TO WORK ON THE CITY STREET IN MY 2013 DODGE JOURNEY SXT, A PERSON RAN THE RED LIGHT AND STRUCK ME NEAR THE GAS TANK AND THEN STRUCK ME A SECOND TIME IN THE FRONT DRIVERS SIDE OF THE VEHICLE. SIX OF THE AIR BAGS DEPLOYED, THE VEHICLE WAS TOTALED IN THE CRASH. I AM WRITING THIS BECAUSE I KNOW THAT I AM HERE TODAY DUE TO THE BUILD OF THE 2013 DODGE JOURNEY SXT. I WAS SO SURPRISED THAT I WENT OUT AND PURCHASED ANOTHER DODGE JOURNEY.

NHTSA ODI 10854046

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE PARKING THE VEHICLE, THE BRAKES DID NOT RESPOND AND THE VEHICLE CRASHED INTO A BRICK WALL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS TOWED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

NHTSA ODI 10824101

I REAR-ENDED A DODGE RAM TRUCK. MY ENTIRE FRONT END WAS PUSHED BACK. NONE OF THE AIR BAGS DEPLOYED AND MY SEAT BELT DIDN'T TIGHTEN. MY CAR WAS TOTALED. MY FACE HIT THE STEERING WHEEL RESULTING IN MY TOOTH GOING INTO MY LIP. I SUSTAINED WHIPLASH AND MY KNEES HIT THE DASHBOARD AND WERE INJURED. LUCKILY I WAS THE ONLY ONE IN MY CAR. CONSIDERING NONE OF THE SAFETY FEATURES OF THE VEHICLE WORKED IT COULD HAVE BEEN MUCH WORSE.

NHTSA ODI 10760067

THE VEHICLE WAS REMOTE STARTED, AND THEN FEW MINUTES LATER THE DRIVER OPENED THE DRIVERS SIDE. THE DRIVER SAT DOWN, FASTENED HER SHOULDER HARNESS AND THEN CLOSED THE DRIVERS SIDE DOOR. UPON THE DOOR CLOSING AND LATCHING, THE DRIVERS SIDE CURTAIN AIRBAG SELF-DEPLOYED. THIS CAUSED SOME LEFT ARM BRUISING, NECK BURNS AND A DEEP ABRASION ACROSS THE DRIVERS LEFT SIDE NECK. THERE WAS NO IMPACT FROM ANY ANOTHER VEHICLE, NOR DID THE DODGE JOURNEY STRIKE A FIXED OBJECT. THE VEHICLE WAS AT A STANDSTILL WITH THE PARKING BRAKE ENGAGED, VEHICLE IN PARK, AND THE ENGINE START BUTTON FLASHING BECAUSE THE DRIVER HAD REMOTELY STARTED THE VEHICLE.

NHTSA ODI 10748843

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE BACK AND SHOULDER. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE FAILURE AND CURRENT MILEAGE WAS 24,000.

NHTSA ODI 10512866