Dec 2, 2016
THE MANUAL TRANSMISSION DOES NOT ALLOW YOU TO SHIFT INTO CERTAIN GEARS AFTER STARTING THE CAR. THIS CAN OCCUR FOR A WHILE AFTER THE INITIAL IGNITION, OFTEN NOT ALLOWING THE VEHICLE TO MOVE THROUGH INTERSECTIONS SAFELY. I SOMETIMES CANNOT SHIFT INTO 1ST GEAR AFTER STOPPING AT A STOPLIGHT, AND SOMETIMES CANNOT SHIFT INTO SECOND GEAR, IF I AM ABLE TO GET IT INTO 1ST GEAR. OCCASIONALLY, IF I LEAVE THE TRANSMISSION IN 1ST GEAR OR REVERSE WHEN PARKED, AND I START THE VEHICLE, EVEN THOUGH THE CLUTCH PEDAL IS FULLY DEPRESSED, THE TRANSMISSION IS ENGAGED, AND CAUSES THE VEHICLE TO MOVE ON IGNITION. APPLYING THE BRAKES MAKES STALLS THE VEHICLE. I OCCASIONALLY HAVE TO PUMP THE BRAKES, AND/OR CLUTCH PEDAL SEVERAL TIMES IN ORDER TO ALLOW THE TRANSMISSION TO CHANGE GEARS PROPERLY. I HAVE READ SEVERAL POSTS ON FORUMS INDICATING THAT IT IS DUE TO A DEFECTIVE MASTER AND/OR SLAVE CYLINDER. DODGE HAS ACKNOWLEDGED THE ISSUE BY EXTENDING THE LENGTH OF THE WARRANTY ON THIS PART, BUT I BELIEVE THAT THIS SHOULD BE A SAFETY RECALL. IT'S VERY FRIGHTENING WHEN YOU ARE TRYING TO MOVE OUT OF AN INTERSECTION, AND THERE IS ONCOMING TRAFFIC, AND YOU CANNOT GET THE CAR INTO THE NEXT GEAR. THIS STARTED HAPPENING ABOUT A YEAR AGO, AND SEEMS TO BE INCREASING IN OCCURRENCE.
NHTSA ODI 10929527
Nov 30, 2016Transmission & drivetrain
TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V542000 (POWER TRAIN). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 10928786
Nov 22, 2016Transmission & drivetrain
YESTERDAY WE WERE PARKING OUR VEHICLE IN A PARKING LOT WHEN THE SHIFTER GOT STUCK IN NEUTRAL. WE WERE UNABLE TO SHIFT THE CAR INTO PARK AND WERE UNABLE TO TURN THE CAR OFF AND REMOVE THE KEY BECAUSE IT WAS STUCK IN NEUTRAL. WE ENDED UP HAVING TO HAVE THE CAR TOWED TO THE DEALERSHIP. TODAY THE DEALERSHIP TOLD US THAT THE CABLE CONNECTING THE SHIFTER TO THE TRANSMISSION HAD COME LOOSE AND THAT FROM A MANUFACTURING STANDPOINT THE CABLE WAS "TOO SHORT" AND LIKELY TO COME LOOSE AGAIN. THEY REATTACHED THE CABLE BUT RECOMMENDED THAT THE CABLE TO REPLACED WITH A LONGER CABLE THAT WOULD BE LESS LIKELY TO COME LOOSE. THE COST TO REPLACE THE CABLE AND HAVE IT REINSTALLED WAS GOING TO BE JUST UNDER $800. THEY RECOMMENDED THAT WE CONTACT DODGE BECAUSE THE CAR IS UNDER 4 YEARS OLD AND ONLY HAS 26,000 MILES ON IT AND THE ISSUE IS NOT A WEAR AND TEAR ISSUE BUT A MANUFACTURING ISSUE. DODGE DENIED OUR REQUEST TO EXTEND THE WARRANTY AND TO PAY TO HAVE THE CABLE REPLACED. WE EXPRESSED OUR CONCERN THAT IT WAS A SAFETY ISSUE (BECAUSE IT COULD'VE HAPPENED WHILE DRIVING) AND THEY SAID TO CONTACT DOT AND TO RECOMMEND THAT THERE SHOULD BE A RECALL ON THE PART. SO THAT IS WHAT WE ARE DOING. THANK YOU FOR YOUR ASSISTANCE.
NHTSA ODI 10927529
Nov 15, 2016Traction Control System
TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE DRIVING 35 MPH, THE TRACTION CONTROL INDICATOR REMAINED ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V800000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
NHTSA ODI 10926183
Nov 14, 2016AirbagsCrash2 injuries
AIR BAGS DID NOT DEPLOY DURING CRASH WHEN VEHICLE WENT OFF THE ROAD AND STRUCK AN EMBANKMENT. RESULT OF CRASH, THE CAR WAS TOTALED AND DRIVER SUFFERED LACERATION ON HEAD AND BROKEN BACK.
NHTSA ODI 10925938
Nov 4, 2016Transmission & drivetrain
TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE DRIVING 60 MPH ON THE HIGHWAY, THE CHECK ENGINE AND SERVICE TRANSMISSION WARNING INDICATORS ILLUMINATED. THE CONTACT PROCEEDED TO EXIT THE HIGHWAY. ONCE THE VEHICLE CAME TO A COMPLETE STOP, THE CONTACT ATTEMPTED TO ACCELERATE; HOWEVER, THE TRANSMISSION SHIFTED INTO NEUTRAL AND REMAINED IN LOW GEAR. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V542000 (POWER TRAIN), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THIS WAS THE THIRD TIME FOR THE EXACT SAME FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.
NHTSA ODI 10924230
Nov 3, 2016Brakes
I PURCHASED THIS CAR USED FROM A KIA DEALER. I HAVEN'T EVEN HAD IT ONE MONTH YET. WHILE DRIVING ONE DAY BACKING OUT OF A PARKING SPACE MY BRAKES WOULD NOT STOP. I WENT TO PUSH DOWN ON THEM AND IT FELT LIKE I WAS TRYING TO PUSH DOWN A BRICK. IT WOULDN'T BUDGE. YOU COULD HEAR AIR AS YOU HIT THE BRAKE BUT NOTHING ELSE. A BRAKE LIGHT POPPED UP ON THE SCREEN FOLLOWED BY A CAR WITH A SWIRLY LINE BEHIND IT. I ALMOST BACKED INTO SOMEONE AND ALMOST WRECKED MY CAR. THANK GOD MY KIDS WEREN'T WITH ME AND NO ONE WAS HURT. *TR
NHTSA ODI 10923951
Nov 3, 2016Tires
WRITING ON 11/3/2016 TO ALERT NHTSA TO A PROBLEM WITH PREMATURE WEAR OF MICHELIN PILOT SPORT A/S 3 AUTOMOBILE TIRES. I PURCHASED 4 TIRES AUG 2015 AT 29000 MILES ODOMETER. THE TIRES CAME WITH A 45000 MILE WARRANTY. SOON THEREAFTER THE RIGHT REAR TIRE NEEDED REPLACEMENT DUE TO "CHUNKING" (FLAKING, TEARING, AND LOSS OF BITS OF RUBBER THROUGHOUT THE TREAD SURFACE). AT 60000 (LESS THAN 75% OF WARRANTED MILEAGE) MILE RECOMMENDED MAINTENANCE ALL 4 TIRES NOTED TO BE WORN TO TREAD WEAR INDICATORS WITH TREAD WIRE SHOWING. I AM AWARE THAT OTHER CONSUMERS HAVE EXPERIENCED THE SAME PHENOMENON (SEE HTTP://WWW.E90POST.COM/FORUMS/SHOWTHREAD.PHP?T=676153). I WOULD APPRECIATE ANY ADVICE AND ASSISTANCE TO RESOLVE THIS PROBLEM THAT YOU CAN PROVIDE. MANUFACTURER NOTIFIED, RESPONSE WAS TAKE IT TO A DEALER. MY CONTACT INFORMATION IS: [XXX], TELEPHONE [XXX]. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI 10924011
Nov 2, 2016Brakes
TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V800000 (SERVICE BRAKES, HYDRAULIC). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHEN THE CONTACT ARRIVED AT THE DEALER FOR THE RECALL REPAIR, HE WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI 10923875
Oct 31, 2016Transmission & drivetrain
THE GEAR SHIFTER MOVES BUT THE TRANSMISSION NEVER LEAVES PARK
NHTSA ODI 10920307
Oct 27, 2016Transmission & drivetrainCrash
WHEN SHIFTING FROM REVERSE TO DRIVE THE SHIFTER WHET LIMP AND THE CAR WAS STUCK IN REVERSE. I WAS UNABLE TO SHIFT TO ANOTHER GEAR OR REMOVE THE KEYS. THE CAR WAS STUCK IN THE MIDDLE OF THE STREET AND HAD TO BE TOWED FOR REPAIR. AT THE DEALERSHIP I WAS TOLD THE SHIFT CONTROL CABLE HAD BROKEN AND IT WOULD HAVE TO BE REPLACED. I WAS TOLD IT WAS NOT COVERED UNDER WARRANTY AS THE CAR WAS OLDER THAN 36 MONTHS. I PAID TO HAVE THE SHIFT CONTROL CABLE REPLACED. FAILURE MILEAGE WAS AROUND 24,000.
NHTSA ODI 10919346
Oct 20, 2016Visibility & wipers
THE "STICK" DEVICE THAT CONTROLS THE WIPERS & WINDOW SOLUTION, JUST WENT OUT ON MY CAR. THE WHOLE PART NEEDS TO BE REPLACED. IT'S GOING TO COST BETWEEN 600-700 TO FIX. MY CAR ONLY 3 YEARS OLD & HAS 35,000 MILES ON IT, BUT IS OUT OF WARRANTY. WHEN I SPOKE WITH THE MECHANIC ABOUT THE REPAIR HE STATED THAT CHRYSLER/DODGE HAS MODIFIED THIS PART AT LEAST A DOZEN TIMES BECAUSE OF FAILURES. HOWEVER, NO RECALL HAS BEEN ISSUED. I THINK DODGE SHOULD COVER THE REPAIR COSTS.
NHTSA ODI 10917466
Oct 20, 2016Brakes
TL* THE CONTACT OWNS A 2013 DODGE DART. WHEN THE VEHICLE WAS STARTED AND THE BRAKE PEDAL WAS DEPRESSED, THERE WAS AN UPWARD FORCE FROM THE BRAKE PEDAL. THE CONTACT ALSO STATED THAT THE BRAKE WARNING INDICATOR ILLUMINATED AND FLASHED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V800000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000. ..UPDATED 11/17/16 *BF THE CONSUMER THE VEHICLE WAS REPAIRED UNDER THE RECALL. UPDATED 03/30/17*JS
NHTSA ODI 10917596
Oct 14, 2016Transmission & drivetrain
TL* THE CONTACT OWNS A 2013 DODGE DART. WHEN PARKING THE VEHICLE, THE SHIFT SELECTOR SEEMED TO BE DISCONNECTED OR NOT ENGAGED AND WOULD NOT SHIFT INTO PARK. AS A RESULT, THE KEYS COULD NOT BE REMOVED FROM THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
NHTSA ODI 10916125
Oct 11, 2016Transmission & drivetrain
CLUTCH, FLYWHEEL INOPERATIVE WHILE DRIVING
NHTSA ODI 10915369
Oct 5, 2016Brakes
TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V800000 (SERVICE BRAKES, HYDRAULIC) AND SCHEDULED AN APPOINTMENT HOWEVER, THE REPAIR WAS UNABLE TO BE PERFORMED DUE TO A TECHNICIAN AND PARTS BEING UNAVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 10913934
Oct 1, 2016Brakes
THE PARKING BRAKE IN THE CALIPER FAILED TO RELEASE WITH THE DISENGAGEMENT OF THE PARKING BRAKE ON THE DRIVER'S SIDE REAR BRAKE. THE RESULT WAS THAT THE ROTOR WAS SUPER HEATED AND AFTER JUST 5 MINUTES, WAS GLOWING RED. THIS STARTED PARKED IN MY DRIVEWAY, THROUGH MY TOWN TO WORK. ALL IN TOWN ON CITY STREETS. THE CAR IS CURRENTLY AT THE DEALERSHIP, CALIPERS ARE BACK ORDERED.
NHTSA ODI 10910911
Sep 29, 2016Brakes
TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE THE VEHICLE WAS BEING OPERATED, A CLICKING NOISE WAS HEARD UNDER THE VEHICLE BEFORE THE BRAKING SYSTEM SUDDENLY FAILED. THE CONTACT HAD TO USE THE EMERGENCY BRAKES TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 33,500.
NHTSA ODI 10910500
Sep 29, 2016Transmission & drivetrain
I OWN A 2013 DODGE DART 1.4L TURBO 6 SPEED MANUAL. EVERYTIME I TRY TO SHIFT INTO REVERSE FROM A STOP THE SHIFTER ONLY GOES HALF-WAY IN. I CAN GET IT IN GEAR AFTER DEPRESSING THE CLUTCH SEVERAL TIMES. THE POWERTRAIN CONTOL MODULE WAS REPLACED IN 2014, AND WHEN I SPOKE TO THE DEALERSHIP THEY STATED THAT THE ONLY WAY TO REPAIR THE PROBLEM WAS TO REBUILD THE TRANSMISSION. MY CAR ONLY HAS 52K MILES ON IT.
NHTSA ODI 10910657
Sep 28, 2016Transmission & drivetrain
TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE DRIVING APPROXIMATELY 65 MPH, THE GEAR SHIFTER SLIPPED INTO NEUTRAL AND THE "SERVICE TRANSMISSION GEAR IS NOT AVAILABLE" WARNING MESSAGE APPEARED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD, RESTARTED, AND DRIVEN TO THE DEALER. THE TRANSMISSION CONTROL MODULE WAS REPLACED; HOWEVER, THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 101.
NHTSA ODI 10910297
Sep 27, 2016Brakes
TL* THE CONTACT OWNS A 2013 DODGE DART. WHEN THE BRAKE PEDAL WAS DEPRESSED AT 70 MPH, IT TRAVELED TO THE FLOOR AND FAILED TO STOP THE VEHICLE. THE BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V800000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE TECHNICIAN STATED THAT THE BRAKE BOOSTER WAS NOT COVERED UNDER THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
NHTSA ODI 10909952
Sep 27, 2016Transmission & drivetrainElectrical system
THIS CAR IS 3 YEARS OLD AND WE HAVE HAD TO REPLACE THE BODY CONTROL MODULE (BCM), AND TRANSMISSION CONTROL MODULE (TCM). THE CHECK ENGINE LIGHT IS STILL ON AND DODGE IS STILL TRYING TO FIND OUT WHAT IS WRONG WITH IT. BEFORE REPLACING THE BODY CONTROL MODULE THE CAR WASN'T STARTING SO THE BATTERY WAS REPLACED, IT TURNS OUT THE BCM WAS STAYING ON AND DRAWING POWER FORM THE BATTERY WHILE THE CAR WAS OFF. WE WERE CONSTANTLY HAVING TO JUMP THE CAR TO GET IT STARTED. AFTER THAT THE TRANSMISSION STARTED ACTING FUNNY IT WOULD SHIFT HARD, SHIFT INTO LOW GEARS WHILE DRIVING ON THE FREEWAY. ALSO WHEN FIRST STARTED OR STOPPED AT A TRAFFIC INTERSECTIONS THE VEHICLE WOULD SHIFT INTO 4TH GEAR ON ITS OWN UNLESS IN SPORT MODE AND DONE MANUALLY. THIS MAKES IT ACCELERATE VERY SLOWLY WHICH IS DANGEROUS ESPECIALLY WHEN PULLING OUT INTO AN INTERSECTION. AFTER REPLACING THE TCM THE ISSUE WITH THE TRANSMISSION IS STILL OCCURRING, IT IS CURRENTLY BEING LOOKED AND THE CAUSE IS STILL UNKNOWN.
NHTSA ODI 10910078
Sep 23, 2016Transmission & drivetrain
TL* THE CONTACT OWNS A 2013 DDODGE DART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V542000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 10908929
Sep 20, 2016Transmission & drivetrainEngine
I STARTED HAVING ISSUES WITH MY DART 2 YEARS AFTER I BOUGHT IT, TCM LOST COMMUNICATION WHILE TRAVELING 70+ MPH DOWN HIGHWAY HAD TO TOW CAR. HAD TCM FLASHED(REPAIR 1), DROVE 2-3K MILE MORE, HAPPENED AGAIN, BROUGHT IT TO A DIFFERENT DEALERSHIP SAID THEY REPLACED TCM (REPAIR 2, BEFORE TCM RECALL WAS ISSUED.) ABOUT 10K MILES LATER HAD TO BRING IT BACK, HAD TCM FLASHED AGAIN (REPAIR 3), ABOUT 10K MILES LATER TCM HAS PROBLEM AGAIN WHILE TRAVELING 40+ MILES DOWN A VERY BUSY CITY STREET AND NEED TO TOW VEHICLE, THIS NEW DEALERSHIP REPLACED TCM AGAIN (REPAIR 4 AFTER TCM RECALL IS ISSUED, 4K MILES LATER CAR IS NOW THROWING CHECK ENGINE LIGHTS FOR BCM, AND PCM WHICH I AM TOLD IS CONNECTED TO THE TCM. I AM IN THE PROCESS OF FILING A LEMON LAW CLAIM AGAINST CHRYSLER, A THREE YEAR OLD CAR THAT I PAID ALMOST $30,000 SHOULD NOT CAUSE SO MUCH STRESS. I CANNOT ALLOW MY FAMILY TO BE IN DANGER, I HAVE BEEN LUCKY THAT NEITHER ISSUE RESULTED IN A CAR ACCIDENT. CHRYSLER NEEDS TO BUY MY VEHICLE BACK. I DO NOT WISH TO TALK TO THEM ABOUT SERVICING THE VEHICLE AGAIN, OR TRADING THEM FOR A NEWER VEHICLE AS THEY HAVE LOST MY TRUST AS A COMPANY.
NHTSA ODI 10908101
Sep 20, 2016Transmission & drivetrainElectrical system
TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT STATED THAT THE GEAR SHIFTED OUT OF DRIVE INTO NEUTRAL WHILE THE VEHICLE WAS IN MOTION. THE FAILURE OCCURRED MORE THAN ONCE. IN ADDITION, THE CRUISE CONTROL FAILED TO PROPERLY FUNCTION AND VARIOUS WARNING INDICATORS AND GAUGES, INCLUDING THE SERVICE TRANSMISSION WARNING INDICATOR, RANDOMLY FLASHED ON THE INSTRUMENT PANEL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V542000 (POWER TRAIN) SEVERAL MONTHS AGO. THE DEALER WAS NOTIFIED NUMEROUS TIMES, BUT WAS UNABLE TO DETERMINE WHEN THE MANUFACTURER WOULD SUPPLY THE PART. THE MANUFACTURER WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO SUPPLY THE PARTS TO THE DEALER. THE VEHICLE FAILED TO START AND WAS UNABLE TO BE DRIVEN. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 10908282