Home · 2013 Chrysler Town And Country · Complaints

What 679 owners told NHTSA about the 2013 Chrysler Town And Country

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (679)Crash / fire / injury (39)Electrical system (392)Engine (108)Seats (58)Airbags (49)Transmission & drivetrain (41)Brakes (40)Fuel system (39)Steering (26)Body & structure (25)Visibility & wipers (23)

108 of 679 complaints match · Engine · clear filters · page 4 of 5

Mar 15, 2018Electrical systemEngine

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 50 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND TURNED THE IGNITION OFF. WHEN THE VEHICLE WAS RESTARTED, IT PERFORMED NORMALLY. THE CONTACT DROVE THE VEHICLE TO THE DEALER (CARMAN CHRYSLER JEEP DODGE, 196 S DUPONT HWY, NEW CASTLE, DE 19720) AND WAS INFORMED THAT THE FAILURE WOULD HAVE TO OCCUR IN THEIR PRESENCE IN ORDER TO ASSIST. THE MANUFACTURER WAS CONTACTED AT 800-992-1997 AND STATED THAT THE FAILURE WOULD HAVE TO OCCUR IN THE DEALER'S PRESENCE. THE FAILURE MILEAGE WAS 16,000.

NHTSA ODI 11079630

Dec 17, 2017Engine

WHILE DRIVING, THE ENGINE SHUTS OFF SUDDENLY. THERE IS NO WARNING, AND NO CHECK ENGINE LIGHTS COME ON. NO ABNORMAL NOISES OR PROBLEMS FROM THE GAUGES ARE PRESENT. WHEN HOOKED UP TO A COMPUTER, NO PROBLEMS ARE SHOWN. HAS HAPPENED TWO TIMES IN A MONTH. AFTER 15 MINUTES OR SO, VEHICLE WILL START AND ACT NORMAL.

NHTSA ODI 11055138

Oct 25, 2017Engine

WHILE DRIVING DOWN THE ROAD MY VAN HAS STARTED SHUTTING OFF! I HAVE TO COAST TO THE SIDE OF THE ROAD AND RESTART THE ENGINE. THIS HAS HAPPENED MULTIPLE TIMES TO ME AND ALSO MY HUSBAND. THIS IS VERY DANGEROUS AND THERE IS NO WARNING SIGNS BEFORE THE ENGINE SHUTS OFF, DOESN'T SEEM TO MATTER WHAT SPEED, IT HAS SHUT OFF GOING 55, 30 AND WHILE PULLING INTO A PARKING LOT. IT HAS BEEN HOOKED UP TO A COMPUTER AND NO PROBLEM CODE HAS SHOWN UP.

NHTSA ODI 11039549

Oct 9, 2017EngineFuel system

I WAS DRIVING AND LOST A FULL TANK OF GAS WITHIN A HOUR, STOPPED AND NOTICE AND SMELLED GAS LEAKING FROM BOTTOM OF ENGINE. TOOK IT TO THE NEAREST DEALERSHIP AND WAS TOLD I HAD A BAD FUEL RAIL.

NHTSA ODI 11032297

Sep 8, 2017Engine

2013 PENSTAR V3.6 KNOWN CYLINDER HEAD ISSUES LEFT BANK IS COVERED YET RIGHT BANK FAILURE IS COMPLETELY IGNORED BY CHRYSLER - ENGINE JUMPS AND MISSES AND AFFECTS DRIVEABILITYAND SAFETY DUE TO LOSS OF POWER AND ACCELERATION - DEALERSHIP CONTACTED CHRYSLER AND THEY IGNORED THE ISSUE AND REFUSE TO COVER ANYTHING ON 108K ENGINE - SAD STATE OF US CAR MAKER

NHTSA ODI 11022258

Aug 21, 2017Electrical systemSpeed controlEngine

08/12/2017: I LEFT MY HOME & HAD ONLY TRAVELED A SHORT DISTANCE & THE ENTIRE VEHICLE STOPPED WORKING. THERE WAS NO POWER. THE INSTRUMENT PANEL WAS BLACK & THE ENGINE WAS NOT RUNNING. I PULLED TO THE SIDE OF THE ROAD AS BEST I COULD WITH NO POWER STEERING OR BRAKES. I TURNED THE KEY TO OFF. I ATTEMPTED TO RESTART THE VEHICLE. IT TOOK 3 TRIES TO GET IT STARTED. I DID NOT DRIVE IT AGAIN UNTIL THE NEXT DAY. THE PROBLEM DID NOT OCCUR AGAIN. IT IS NOW AT THE SECOND DEALERSHIP WAITING FOR DIAGNOSIS. I ALSO HAVE AN ESCALATED CASE OPEN WITH CHRYSLER CUSTOMER SERVICE. 8/9/2017: I HAD TO TAKE MY DAUGHTER TO THE DOCTOR FOR AN EMERGENCY APPOINTMENT. I STARTED THE VEHICLE. BACKED IT DOWN THE DRIVEWAY. PUT IT IN PARK. THE VEHICLE STOPPED WORKING. THE INSTRUMENT PANEL WENT DARK & THE ENGINE STOPPED. IT TOOK 8 TRIES TO GET IT RESTARTED. I DID CALL & REPORT THE PROBLEM TO THE DEALER. 8/3/2017: I TOOK MY VEHICLE INTO THE DEALER FOR THE SAME PROBLEM. IT WAS FAILING TO START THE DAY BEFORE. IT TOOK 3-4 TRIES. IT ALSO RANDOMLY SHUT ITSELF OFF WHEN I PUT IT IN PARK. ALSO ONCE WHEN I PUT IT IN DRIVE. I REPORTED THIS TO THE DEALERSHIP UPON DROPPING IT OFF. THEY DROVE THE VEHICLE 60 MILES & COULD NOT REPLICATE THE PROBLEM. IT NEVER SHUT OFF WHILE THEY DROVE IT. THEY RETURNED IT TO ME BUT DID NOTE THE ERROR CODES WHEN THEY RAN A DIAGNOSTIC THAT THE VEHICLE HAD HAD SOME TYPE OF FAILURE. 7/11/2017: I HAD THE VEHICLE AT THE DEALERSHIP I PURCHASED IT USED FROM A YEAR PRIOR. THEY DIAGNOSED THE FAILURE TO START & RANDOM POWER BLACK-OUTS WHILE DRIVING AS A SCREW BEING LOOSE ON THE BATTERY TERMINAL. CHARGED ME $200 TO TIGHTEN A SCREW & SENT ME ON MY WAY. SPRING 2017: CONTACTED ORIG. DEALERSHIP. THE VEHICLE WAS DOING SOMETHING ODD. THE INSTRUMENT PANEL HAD GONE BLACK, THE WIPERS WERE RUNNING AT FULL SPEED & COULD NOT BE SHUT OFF, YET THE VEHICLE WAS STILL RUNNING. 08/10/16: ENGINE LIGHT

NHTSA ODI 11016439

May 23, 2017Electrical systemEngine

WHEN I PRESS THE START POWER BUTTON, THE CAR WILL START AND THEN CUT OFF IMMEDIATELY. THIS HAPPENS REPEATEDLY AND THEN SOMETIMES NOT AT ALL. SOMETIMES, I TURN OFF ALL OF THE ELECTRONICS IN MY VEHICLE AND THEN TRY TO START IT TO SEE IF THIS HELPS. SEEMS TO HAVE NO RHYME OR REASON WHY IT JUST WON'T START. I HAVE SEARCHED THE INTERNET AND FOUND MANY OTHER PEOPLE REPORTING THIS SAME PROBLEM WITH THEIR VEHICLES FROM CHRYSLER ALL THE WAY BACK TO 2011.

NHTSA ODI 10991111

May 3, 2017Engine

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED AND THE VEHICLE JERKED AND HESITATED DURING ACCELERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT ENGINE CYLINDERS 2 AND 6 WERE FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. UPDATED 08/24/17*LJ *CN

NHTSA ODI 10983356

Feb 23, 2017Engine

MY ENGINE HAD A TICKING NOISE FOR A COUPLE OF DAYS WHEN I WAS AT A STOP SIGN OR RED LIGHT. I WAS GOING TO ADDRESS IT ON MY UPCOMING OIL CHANGE, BUT ON MY WAY HOME WITH MY FAMILY EARLY JANUARY, WHILE DRIVING ON A MAJOR HIGHWAY, I HAD THE VAN SHAKE VERY VIOLENTLY AND START LOOSING POWER ON HIGHWAY 422, I WAS NEARLY INVOLVED IN AN MAJOR CAR ACCIDENT DUE TO THE SUDDEN LOSS OF POWER. THE CHECK ENGINE LIGHT CAME ON AND IT WAS STRUGGLING TO GAIN ANY SPEED TO BE ABLE TO GET HOME. THE VAN WOULD NOT GO PAST 35-40 MILES. I WAS GOING TO TAKE IT TO ANTHONY D'AMBROSIO CHRYSLER IN ELVERSON, PA BUT THEY WERE BACKED UP FOR A COUPLE OF DAYS SO I FOUND A DELAER WITH IMMEDIATE OPENINGS, QUIGLEY CHRYSLER IN BOYERTOWN, PA WHERE MY VAN HAS BEEN SITTING FOR OVER A MONTH. I WAS TOLD THAT MY VEHICLE HAD CYLINDER #2 MISFIRE AND GAVE THEM CODE P0302 ALONG WITH P0300. I WAS TOLD THAT THIS WOULD BE COVERED UNDER WARRANTY BY MY DEALER AS IT IS UNDER ORIGINAL POWERTRAIN WARRANTY AND ALSO CHRYSLER IS AWARE OF VEHICLES WITH THAT 3.6 PENSTAR ENGINE HAVING THOSE ISSUES WHICH EVENTUALLY CAUSE A HEAD MALFUNCTION. I WAS TOLD THAT I NEEDED TO CHANGE MY SPARK PLUGS AND IGNITION COIL WHICH MAKE NO SENSE TO ME AS I WAS TOLD BY MY DEALER AND THE SERVICE MANUAL THAT SPARK PLUGS ARE TO BE CHANGED AT 100K MILES. I HAVE REACHED OUT TO CHRYSLER AT LEAST 2 TIMES A WEEK FOR THE LAST MONTH AND ALWAYS KEEP GETTING A PROMISED CALL BACK FROM A SUPERVISOR/MANAGER TO ADDRESS THE ISSUE BUT HAVE YET TO GET ANYONE TO EVER CALL ME BACK IN THE LAST 30+ DAYS. I NEED MY VAN FIXED ASAP AS I ONLY HAVE ONE OTHER VEHICLE AND WAS NOT EVEN OFFERED A LOANER WHILE THEY FIXED AND ADDRESSED THIS ISSUE.

NHTSA ODI 10956593

Dec 23, 2016Electrical systemElectronic Stability Control (esc)Engine

NOT SURE THE PROBLEM, BUT WHEN THE PUSH BUTTON START IS USED IT SOMETIMES WONT START EVEN THOUGH IT IS TRYING TO TURN OVER. CHECKING THE INTERNET I SEE LOTS OF PEOPLE ARE SAYING ITS THE NEW COMPUTER BOARD. THIS COULD BE A PROBLEM IF I HAVE MY WIFE OUT ON A TRIP AND THE BOARD OR WHATEVER IT IS FAILS. ALSO COULD BE A FIRE HAZARD IF ITS FUEL RELATED.

NHTSA ODI 10937202

Dec 6, 2016EngineFuel system

P0456 DTC FOR EVAPORATIVE EMISSIONS SYSTEM LEAK. BEEN FIXED TWICE BY REPLACING CONTROL VALVE AND CONTINUES TO OCCUR. COULD LEAD TO INCREASED EVAP EMISSIONS AND VIOLATE EPA REGULATIONS. DIAGNOSTIC TRIPS AT STARTUP WHILE STATIONARY.

NHTSA ODI 10930125

Jul 19, 2016Electrical systemEngine

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 71 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE ELECTRICAL SYSTEM MALFUNCTIONED AND CAUSED THE POWER LOCKS TO LOCK AND UNLOCK AUTOMATICALLY. THE VEHICLE ALARM ENGAGED ON ITS OWN ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO BE REPAIRED, BUT THE DEALER COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 51,000.

NHTSA ODI 10885907

May 29, 2016Electrical systemBrakesEngine

WHILE DRIVING AT ABOUT 15 TO 20 MPH THE ENGINE SHUT OFF WITH NO STEERING ASSIST OR BRAKING AID OR ANYTHING POWERED. AFTER COASTING TO A STOP AND SHIFTING INTO PARK THE ENGINE STARTED NORMALLY. THERE WERE NO WARNING LIGHTS OR OTHER INDICATORS OF A PROBLEM. IT WAS LIKE THE SWITCH HAD SIMPLY BEEN TURNED OFF EXCEPT THAT IT WAS PHYSICALLY STILL IN THE RUN POSITION AND HAD TO BE TURNED TO OFF TO ATTEMPT TO RESTART THE ENGINE.

NHTSA ODI 10871376

Apr 8, 2016Engine

MY 2013 CHRYSLER TOWN & COUNTRY HAS AN EXHAUST LEAK. THE EXHAUST FUMES COME INTO THE CABIN AREA OF THE VEHICLE WHEN DRIVING. LINWOOD MOTORS IN PADUCAH, KY 42001 PHONE # 800-326-7604 HAVE WORKED ON THE VEHICLE SEVERAL TIMES. THE MECHANICS AT LINWOOD MOTORS CLAIM TO HAVE REPLACED THE EXHAUST SYSTEM TWICE, BUT IT STILL LEAKS. ON JULY 14, 2014 FOUND EXHAUST LEAKING INTO A/C VENTS & BLOWING INTO CAB. TECH REPLACED ENTIRE EXHAUST SYSTEM. TEST DROVE WITH CARBON DIOXIDE MONITOR FROM WALMART, WHICH WILL ONLY DETECT AT 30 PPM'S OR HIGHER. IF THE MONITOR HAD INDICATED THAT THERE WAS CARBON MONOXIDE IN THE CAB; A PERSON COULD ONLY BE EXPOSED TO HIS LEVEL FOR ONE HOUR BEFORE NEEDING TO BE REMOVED TO FRESH AIR! WHEN THE VEHICLE WAS RETURNED TO US, IT STILL WAS LEAKING EXHAUST FUMES INTO THE CAB. WE MADE AN APPOINTMENT TO PUT THE VEHICLE BACK INTO THE SHOP AT LINWOOD MOTORS ON SEPTEMBER 8, 2014 AT 2 PM. WHEN MY WIFE AND I ARRIVED AT LINWOOD MOTORS RICK KUPPER AND KEVIN JONES REFUSED TO PUT THE 2013 CHRYSLER T&C INTO THE MAINTENANCE SHOP BECAUSE THEY HAD EXPENDED ALL THE RESOURCES THE COMPANY WOULD ALLOW. AFTER THE 2013 CHRYSLER T&C HAS SET IN MY YARD FOR 16 MONTHS CHRYSLER HAS FINALLY AGREED TO SETTLE AND BUYBACK THE VEHICLE. MY NEW CONCERN IS THAT CHRYSLER WILL PUT THE VEHICLE BACK ON THE MARKET AND SALE IT WITHOUT FIXING THE 2013 CHRYSLER T&C. MY WIFE HAD A STROKE ON JUNE 20, 2014 AND OUR DOCTORS ADVISED US TO QUIT DRIVING THE 2013 CHRYSLER T&C; BECAUSE MY WIFE'S DOCTOR BELIEVES THE EXHAUST LEAK CONTRIBUTED TO HER STROKE. I HAD TO PURCHASE ANOTHER VEHICLE TO DRIVE AND LOST INTEREST ON MY MONEY THAT I HAD TO USE FROM SAVINGS. CHRYSLER HAS MADE A BELIER OUT OF ME!!! I WILL NEVER OWN ANOTHER CHRYSLER VEHICLE AGAIN AS LONG I LIVE. THANKS CHRYSLER CORPORATION FOR YOUR TORTURE. END OF REPORT.

NHTSA ODI 10854427

Feb 26, 2016AirbagsEngine

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. WHILE DRIVING AT VARIOUS SPEEDS, THE OIL LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE OIL PRESSURE CONTROL SWITCH FAILED. THE SWITCH, FILTER, AND OIL SENDING UNIT WERE REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V291000 (AIR BAGS). THE AIR BAG ISSUE HAD NOT BEEN DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000.

NHTSA ODI 10838708

Nov 13, 2015Electrical systemEngine

ENGINE STALLS WHILE DRIVING. I TOOK THE VAN TO THE DEALERSHIP AND THEY COULDN'T FIND ANYTHING WRONG. IT'S HAPPENED AT LEAST THREE MORE TIMES SINCE THEN. TAKING THE VAN TO DEALERSHIP NEXT WEEK FOR OIL CHANGE AND HAVE THEM CHECK IT AGAIN. IT HAPPENED ONCE ON THE HIGHWAY AND TWICE ON THE STREET DURING RUSH HOUR

NHTSA ODI 10790341

Jul 24, 2015Engine

THE ENGINE DIED IN HEAVY, SLOW MOVING TRAFFIC NEAR NASHVILLE, TN

NHTSA ODI 10743341

Jul 16, 2015EngineFuel system

FAILED TO STAY SHUT OFF AFTER BEING PARKED IN THE GARAGE, EVIDENTLY RAN OUT OF GAS. I OPENED THE GARAGE DOOR THE NEXT MORNING TO OVER 120 DEGREES, THE VAN STEERING WHEEL WAS TO HOT TO TOUCH, I PUSHED THE START BUTTON AND THE SCREEN SAID "SYSTEM IS HOT" . I KNOW I HAD SHUT THE VAN OFF BECAUSE THE RADIO STOPS PLAYING WHEN YOU OPEN THE DOOR AFTER TURNING IT OFF. NOW THE VAN WON'T RUN. I HAD IT TOWED TO A DEALERSHIP FOR REPAIR. IT COULD HAVE BURNED MY HOME DOWN! AFTER CHECKING COMPLAINTS ONLINE COULD THIS BE AN ISSUE WITH TIPM? IS THERE A RECALL FOR THIS YET?

NHTSA ODI 10734661

Jun 25, 2015Transmission & drivetrainEngine

AT MULTIPLE TIMES WHEN PUTTING MY VAN INTO DRIVE IT MAKES A HARD CLUNK AND HAS BEEN MAKING A "CHIRPING" SOUND. TOOK IT TO DEALER THAT I JUST BAUGHT IT FROM. AND THEY CLAIM NOTHING IS WRONG AND COULD NOT DUPLICATE MY COMPLAINTS. ALSO HAS A VERY STRONG BURNING PLATINUM ODER WHEN DRIVING.

NHTSA ODI 10730469

Apr 2, 2015Engine

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHILE STOPPED AT A RED LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

NHTSA ODI 10703324

Mar 22, 2015Electrical systemEngine

WHILE DRIVING ON PA TURNPIKE, DURING MODERATE TRAFFIC. THE CARS ENGINE AND ELECTRICAL POWER SHUTOFF FOR AT LEAST 5 SECONDS. DASH LIGHTS ALSO SHUTOFF. THE CAR ENGINE AND ELECTRICAL TURNED BACK ON AND WE CONTINUED DRIVING. WE ALSO HAD OTHER INCIDENCES WHEN BACKING OUT OF THE DRIVEWAY AND THE CAR WOULD STALL. IT TOOK OUR DEALERSHIP OVER TWO MONTHS OF DIAGNOSTICS AND SEVERAL REPAIRS TO FIX THE PROBLEM. DEALERSHIP ADDED AN EXTERNAL FUEL PUMP AND ALSO REPLACED SOMETHING IN THE DASHBOARD WHICH INVOLVED THE IGNITION. SO FAR WE HAVEN'T HAD ANY OTHER ISSUES BUT I HEAR OF SIMILAR ISSUES ON OTHER CHRYSLER VEHICLES AND WONDER IF TOWN AND COUNTRY SHOULD BE INVESTIGATED FOR IGNITION PROBLEMS. *TR

NHTSA ODI 10700908

Feb 9, 2015Electrical systemEngine

AFTER ALMOST A MONTH AT THE DEALER, REPLACING THE WIRELESS IGNITION MODULE TWICE AND THE BATTERY... RUNNING ALL POSSIBLE TESTS, TODAY THEY BELIEVE THE ISSUE IS RELATED TO THE BAD TIPM... MY VAN WAS NOT PART OF THE RECALL FOR THE TIPM YET I HAVE THE SAME PROBLEM AS EVERYONE ELSE. MY VAN DIES EVERY 4 DAYS AND HAS BEEN SITTING AT THE DEALER FOR ALMOST A MONTH, I WAS CALLED 3 TIMES TO PICK IT UP AFTER BEING FIXED AND IT WAS DEAD IN THEIR PARKING LOT, AND DIED AN ADDITIONAL 4 MORE TIMES IN THEIR POSSESSION. LIKE CLOCK WORK, IT DIES EVERY 4 DAYS. LET'S HOPE THIS TIME THEY REALLY FOUND IT AND IF THEY DID WHY WAS MINE NOT PART OF THIS NATION WIDE RECALL FOR THIS ISSUE? CAR DIES, WON'T START, NO POWER EVERY 4 DAYS. *TR

NHTSA ODI 10682158

Jan 26, 2015Electrical systemEngine

WELL THIS IS MY 5TH COMPLAINT IN THE LAST TWO WEEKS. MY VEHICLE HAS BEEN IN THE DEALERSHIP FOR THE PAST TWO WEEKS, IT HAS BEEN TOWED, JUMPED AND BROUGHT IN SEVERAL TIMES. THIS IS THE 5TH TIME IN TWO WEEKS THAT MY CAR HAS BEEN IN THE DEALER FOR THE SAME EXACT ISSUE WITH NO FIX. I WAS CALLED THIS MORNING THAT IT WAS "FIXED" AND READY FOR PICKUP. I ARRIVED TONIGHT, GOT MY KEYS AND THE VAN IS DEAD AND WON'T START IN THE DEALER PARKING LOT. IT WAS BROUGHT IN THIS TIME (WELL ACTUALLY NEVER LEFT) SINCE LAST TIME DEALER CALLED SAYING IT WAS FIXED IT WAS DEAD IN THE PARKING LOT...AGAIN.. TWICE DEAD IN THEIR PARKING LOT "READY FOR PICKUP" THEY HAVE NOT FOUND THE PROBLEM BUT LIKE CLOCK WORK EVERY 4 DAYS IT IS DEAD. HERE GOES ROUND 6, PREPARE FOR MY NEXT COMPLAIN IN 6 DAYS SINCE THE PREVIOUS 5 STILL HAVE YET TO BE RESPONDED TO. *TR

NHTSA ODI 10679059

Jan 22, 2015Electrical systemEngine

THIS IS MY THIRD COMPLAINT OF THIS ISSUE, AND ITS 7TH OCCURRENCE. FIRST TIME AT DEALERSHIP THEY COULD NOT FIND PROBLEM, ONLY TESTED BATTERY AND SAID IT WAS GOOD AND SENT ME BACK ON MY WAY. SECOND TIME AT DEALERSHIP, THEY THINK THEY FOUND THE PROBLEM AND PUT IN AN ENTIRE NEW WIRELESS IGNITION MODULE AND TWO NEW SETS OF KEYS, GO TO PICK IT UP TONIGHT ALL *FIXED* AND ITS DEAD...AGAIN...SAME AS BEFORE.. 7TH TIME IN TWO WEEKS, THIRD TIME AT CHRYSLER DEALERSHIP. CAR WILL NOT START, NO POWER, NO NOTHING, NO ATTEMPT. EVERYTHING IS TURNED OFF NIGHTLY, ALL INTERIOR LIGHTS, CABIN LIGHTS, RADIO, NOTHING PLUGGED IN LOCKED AND CHECKED AND DEAD IN THE MORNING. WHY MUST I KEEP GOING THROUGH THIS. HOW MANY TIMES AM I GOING TO BE STRANDED AND SIT AND WAIT HOURS TO BE TOWED AND GO THROUGH THIS OVER AND OVER AGAIN??? THIS IS A SAFETY ISSUE, WHAT IF NEXT TIME I AM STRANDED WITH MY YOUNG CHILDREN? BUT CHRYSLER CAN'T FIND ANYTHING/? *TR

NHTSA ODI 10678405

Jan 19, 2015Electrical systemEngine

THIS IS THE 5TH TIME IN LESS THAN TWO WEEKS!!! HOW MANY TIMES IS THIS GOING TO HAPPEN? IT HAS ALREADY BEEN TO CHRYSLER WHO SOMEHOW CAN'T FIND ANYTHING WRONG!! ON ITS WAY GETTING TOWED AGAIN BACK TO THE DEALERSHIP. 5 TIMES THE BATTERY HAS DIED FOR NO APPARENT CAUSE. OF COURSE I AM NOT OVER PARANOID AND GO THROUGH THE TROUBLE EVERY SINGLE TIME I AM DONE DRIVING TO TURN OFF THE INTERIOR LIGHTS, TURN OFF THE RADIO WAIT FOR EVERY SINGLE LIGHT TO TURN OFF AND TAKE PICTURES OF ALL LIGHTS OFF AND GUESS WHAT ...DEAD? BUT THE BATTERY TESTED FINE ACCORDING TO DEALERSHIP AND FOUND NOTHING ON THE SCANS. WHEN THEY JUMP IT, LASTS FOR LESS THAN 24 HOURS, WHEN THEY CHARGE IT, LASTS FOR 4 DAYS EACH TIME. WONT START, NO ELECTRICAL, NOTHING TURNS ON, FOB DON'T WORK....AWESOME! HOPE CHRYSLER IS ENJOYING FOOTING THIS BILL FOR TOWING, LABOR AND RENTALS EVERY TIME CAUSE I CERTAINLY AM NOT ENJOYING MISSING WORK, ENDANGERING THE WELFARE OF MY CHILDREN IN THE MIDDLE OF WINTER, BEING STRANDED AT HOSPICE AND EVERY MINUTE SO THEY CAN TELL ME THEY CAN'T FIND A PROBLEM!!!!! *TR

NHTSA ODI 10676489

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How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2013 Chrysler Town And Country verdict →