What 679 owners told NHTSA about the 2013 Chrysler Town And Country

CHECKED OVER VEHICLE AND CONFIRMED CUSTOMER COMPLAINT. ACTIVE CODE CYLINDER TWO MISFIRE. SWAPPED COIL AND PLUG. MISFIRE REMAIN. PERFORMED COMPRESSOR TEST AND FOUND CYLINDER TWO HAS 105 PSI OF COMPRESSION (LOW). FAULT/WARPED LEFT SIDE CYLINDER HEAD. LEFT SIDE CYLINDER HEAD NEEDS REPLACEMENT.

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THE SEAT BELT RELEASE IS STICKING AND WON'T CLAMP THE SEAT BELT. ENGINE HAD A SLIGHT TICK WHEN PURCHASED AN TUCKING HAS BECAME WORST. ELECTRICAL DVD IS SHORT AND WON'T OPERATE. SIDE PANEL ON VAN AND MODERN LIKE MINE MISSING.

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2013 CHRYSLER TOWN AND COUNTRY STALLS WITH NOW WARNING OR ERROR CAUSE CAR TO LOSE POWER STEERING AND COAST TO A STOP. IT HAS HAPPENED WITH NO PATTER AT VARIOUS SPEEDS AND TYPES OF DRIVING. IT IS A VERY DANGEROUS AS IT HAS HAPPENED MANY TIMES OFTEN AT HIGHT SPEEDS AND IN TRAFFIC. I HAVE SEEN THAT MANY OTHERS HAVE HAD THIS SAME SAFETY ISSUE AND NO RESOLUTION HAS COME OF IT.

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MY VEHICLE SHUTS DOWN RANDOMLY. I CAN BE GOING 55MPH, 45 MPH, 35MPH, 25MPH, 10MPH, AT A STOP LIGHT, AS WELL AS TURNING, IT HAS HAPPENED DURING ANY AND ALL OF THOSE. NO TURN SIGNALS, POWER STEERING, BRAKES. BEEN HAPPENING MONTHS. 1 DEALER AND 2 MECHANICS CANNOT FIND ANY ISSUE. OCCURED 7 TIMES TODAY IN A 3 MILE ROUND TRIP.

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VAN WILL SHUT OFF WHILE DRIVING BETWEEN THE SPEEDS OF 20 TO 40. NO WARNINGS OR SIGNS JUST STOPS RUNNING. WE HAVE HAD THE VAN SCANNED AND NO CODES OR ISSUES THE TECH HAD US REPLACE THE BATTER BUT THE ISSUE IS STILL OCCURRING AND WITH MORE RESEARCH ON THE WEB THIS IS A COMMON PROBLEM WITH NO SOLUTION. THIS IS HAPPENED MULTIPLE TIMES AND IS VERY DANGEROUS. WE PURCHASED THE VAN USED AND THERE SEEMS TO BE NO RECALLS FOR IT.

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THE AC WENT OUT AND AFTER DIAGNOSIS THE ISSUE IS THAT THE REAR AC COIL HAS SEIZED UP AND WILL NOT RELEASE TO BE REPAIRED

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VEHICLE STALLS INTERMITTENTLY AND SHIFTS OFF WHILE DRIVING, IN REVERSE, ESPECIALLY AT STOP LIGHTS.

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2013 ENGINE SHUTS OFF WITHIN FIRST 7 MINUTES OF DRIVING. NO WARNING IT DOESN'T STALL AND RADIO GPS AND OTHER COMPONENTS STAY ON JUST ENGINE SHUTS OFF. THIS HAPPENS ABOUT 60% OF THE TIME. FIRST TIME WAS ON HIGHWAY AFTER DRIVING 5 MINUTES GOING 60 MPH SHUT OFF AND IT ACTUALLY TURNED ITSELF BACK OUT WITHOUT ME DOING ANYTHING. ANOTHER TIME WAS AFTER DRIVING 3 MINUTES AT A STOP SIGN STARTED TO GO AND CAR SHUT OFF AFTER 1/4 MILE I HAD TO PULL OVER TO RESTART. IT'S SHUT OFF DOZENS OF TIMES REGARDLESS OF SPEED OR LOCATION. 2ND TO LAST TIME IT HAPPENED I WAS GOING OVER RAILROAD TRACK AT ABOUT 15 MPH AND LAST TIME IT HAPPENED I WAS DRIVING ON HIGHWAY AT 70 MPH. ONCE IT HAPPENED IN MY DRIVEWAY, I THOUGH IDLING IT A WHILE BEFORE DRIVING WOULD HELP BUT IT SHUT OFF WHEN I ADJUSTED MY STEERING WHEEL AFTER IDLING FOR 7 MINS.

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THE WIN MODULE ON THE IGNITION FAILS CAUSING THE CAR NOT TO START, APPEARS TO BE DEAD.

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VEHICLE SHUTS DOWN WITH NO ADVANCE WARNING! THERE ARE NO ERROR OR FAULT CODES STORED IN THE PCM. VERY DANGEROUS WHILE OPERATING ON THE HIGHWAY. THE VEHICLE IS TOTALLY DISABLED WHEN THIS OCCURS. THE CONDITION SEEMS TO BE A COMMON PROBLEM WITH CHRYSLER PRODUCTS AS DESCRIBED ON THE INTERNET. SOMEONE (FED. GOVT.) SHOULD IMMEDIATELY LAUNCH AN INVESTIGATION INTO THIS SERIOUS AND/OR DEADLY SITUATION. THE VEHICLE HAS APPROXIMATELY 74000 MILES ON THE ODOMETER. SOMEONE PLEASE HELP! TODAY IT HAPPENED THREE TIMES.

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2013 CHRYSLER TOWN AND COUNTRY TOURING RANDOMLY SHUTS OFF WHILE DRIVING. IT'S HAPPENED 3 TIMES IN A PARKING LOT, 1 TIME IN MY DRIVEWAY IN REVERSE, AND ONE TIME ON THE HIGHWAY TRAVELING AT 55+ MPH. I LOSE POWER STEERING, POWER BRAKES, AND PROBABLY MORE. IF I PUT THE VEHICLE IN NEUTRAL AND TURN THE KEY IT HAS FIRED BACK UP.

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WHILE DRIVING THE VAN, IT RANDOMLY STALLS AND EVERYTHING GOES DEAD ON THE CAR. THE IGNITION DOES NOT TURN OVER, IT JUST KEEPS CRANKING.AFTER A WHILE IT STARTS BACK UP AND THEN IT EVENTUALLY HAPPENS AGAIN. THIS HAPPENS AT HIGH SPEEDS AND LOW SPEED AND JUST LEAVES YOU STRANDED. NO DEALER KNOWS THE PROBLEM. IT IS VERY UNSAFE. IT HAPPENED TO MY FAMILY IN A HIGHWAY.

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DRIVING ON FREEWAY AT NIGHT # 2 LANE AT ABOUT 74 MPH ENGINE JUST SHUT OFF WAS ALMOST HIT BY 3 CARS. MADE IT TO SHOULDER ENGINE WOULD NOT RESTART ETC (ELECTRONIC THROTTLE CONTROL) LIGHT WAS ILLUMINATED. CALLED AAA TOW TRUCK DRIVER COULD NOT START VEHICLE . HAD VAN TOWED ABOUT 15 MILES. I RODE WITH TOW TRUCK. WHEN VAN WAS DROPPED OFF GOT INSIDE TO STAY WARM UNTIL MY RIDE ARRIVED. TRIED AGAIN TO START VAN WAS SUCCESSFUL BUT CHECK ENGINE LIGHT CAME ON. JUST BOUGHT THIS USED VAN FROM A HONDA DEALER IN COSTA MESA AS A USED CAR. IT HAS ABOUT 65,411 MILES. VERY, VERY DANGEROUS ALMOST GOT HIT 3 TIMES AS I MADE MY WAY OVER TO THE SHOULDER.

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VAN STALLS WHILE MOVING ON CITY STREETS. DASH CLUSTER LIGHTS UP THEN SHUTS DOWN, LOSS OF POWER, STEERING, BRAKING. SOMETIME RESTARTS ON IT'S OWN WHILE STILL IN GEAR, IF COMING TO A COMPLETE STOP, MUST PUT IN PARK TO RESTART. THIS IS THE THIRD TIME REPORTING IT TO THE CHRYSLER DEALERSHIP WITH NO RESOLUTION. THIS PROBLEM HAS BEEN REPORTED TO NHTSA SEVERAL TIMES INVOLVING THE CHRYSLER TOWN AND COUNTRY. WHY HAS NHTSA NOT DEMANDER A RECALL...THESE VEHICLES ARE UNSAFE TO DRIVE!!!

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TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. ONCE THE VEHICLE WAS RESTARTED, IT OPERATED NORMALLY. THE CONTACT TOOK THE VEHICLE TO FREEHOLD JEEP & CHRYSLER (4304 ROUTE 9 SOUTH FREEHOLD, NJ 07728, (732)-780-2900) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 92,000. *TT CONSUMER STATED THE REPAIR ESTIMATE WAS AROUND $10,000 PLUS*JB

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BEGINNING IN AUGUST 2018, WHILE DRIVING, MY 2013 T+C WILL SIMPLY SHUT OFF. NO WARNINGS, NO LIGHTS, NO NOISES, NOTHING. THE VEHICLE SIMPLY SHUTS OFF. THIS HAS HAPPENED 6 TIMES OVER THE PAST 4 MONTHS. WHEN THIS HAPPENS, MY SPEED HAS BEEN ANYWHERE BETWEEN 5-35 MPH. IT HAPPENS CLOSER TO WHEN I FIRST START MY CAR AFTER SITTING OVERNIGHT OR FOR 8+ HOURS. ALSO HAPPENS WHEN I AM SLOWING DOWN. I WAS ABLE TO GET THE VEHICLE STARTED EACH TIME IT'S HAPPENED, BUT THIS IS EXTREMELY DANGEROUS AS I HAVE NO POWER IN THE CAR (NO STEERING, VERY LIMITED BRAKES, ETC). THIS ISSUE SEEMS TO BE A REGULAR OCCURRENCE WITH THIS VEHICLE. WHAT IS BEING DONE TO CORRECT THIS DANGEROUS ISSUE?

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VEHICLE TURNS OFF WHILE DRIVING; LOSING POWER STEERING. EXTREMELY UNSAFE.

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2013 CHRYSLER TOWN AND COUNTRY MINI VAN VIN NO. [XXX] 68,543 MILES FUEL INJECTION RETURNLESS, SEQUENTIAL. CHRYSLER 3.6 ENGINE FUEL PRESSURE CODES THAT I HAVE HAD AND STILL HAVING: P0153,P0153,P0175,P0300,P0302 THE CYLINDER HEAD PROBLEM IN THE CHRYSLER PENTASTAR 3.6L ENGINE AFFECTS THE LEFT BANK CONTAINING CYLINDER NUMBER TWO. SYMPTOMS FIRST APPEAR AS A TICKING SOUND COMING FROM THAT CYLINDER, FOLLOWED BY MISFIRE CONDITIONS, LOSS OF POWER AND POSSIBLE STALLING. THE DESIGN FLAW IS REPORTEDLY FIXED IN MODELS MANUFACTURED FROM 2012 BUT IT IS BELIEVED THAT 7,500 EARLIER VEHICLES MAY BE SUSCEPTIBLE TO LEFT CYLINDER HEAD CRACKS. CHRYSLER HAS EXTENDED THE FIVE YEAR/100,000 MILE WARRANTY TO TEN YEARS OR 150,000 MILES ON THE LEFT CYLINDER HEAD OF VEHICLES PRONE TO THE FAILURE. WARRANTY BULLETIN D-14-12 OF JUNE 10, 2014, IS AVAILABLE FROM DEALERS AND CONTAINS DETAILS OF WHICH VEHICLES ARE COVERED. LEFT CYLINDER HEAD HAS LOTS OF NOISE ... NO NOISE ON RIGHT CYLINDER HEAD ALSO STALLING AND MISFIRE VISITED DEALERSHIP ON 8-24-2018 AND SAID THAT MY VIN NO. DOES NOT APPLY TO MY VAN FOR ABOVE EXTENDED WARRANTY. COST TO REPAIR WILL BE MORE THAN $2000.00. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

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THE PCM IS BAD POWER CONTROL MODULE. AND IT HAS HAPPEN ON A LOT OF THE CHRYSLER TOWN AND COUNTRY VANS

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$2000 BILL FOR SOMETHING I KEPT SAYING THERE WAS SOMETHING GOING ON AND TO FIND OUT THAT IT WAS MISFIRING THE WHOLE TIME FOR OVER A YEAR AND 2 COILS LATER! THIS IS RIDICULOUS!

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KEPT TAKING IT IN PROBABLY FOR ALMOST A YEAR FOR A DIAGNOSTIC CHECK BECAUSE IT FELT LIKE IT HAD A JERKING FEELING IN THE ENGINE. WAS TOLD NO CODES WERE SHOWING UP. THEN EARLIER THIS YEAR, HAD TO HAVE 2 COILS REPLACED ON THE ENGINE. ON JUNE 1 I TOOK IT IN BECAUSE THE ENGINE LIGHT WAS ON, NOW IT NEEDS CAMSHAFT AND OTHER STUFF DONE!

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HAVE HAD NOTHING BUT PROBLEMS AND HAVE NOTHING GOOD TO SAY ABOUT THIS VAN!

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TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE HESITATED WHILE TRAVELING UPHILL AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT A CYLINDER HEAD GASKET FAILED. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

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TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING UNKNOWN SPEEDS OVER ROUGH TERRAIN, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION KEY FAILED AND THE IGNITION NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 110,000.

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WHILE ACCELERATING CAR SHAKES AND DOES NOT ACCELERATE PROPERLY. ENGINE LIGHT FLASHES AND DINGS AND THEN STAYS ON. MECHANIC SAYS #2 CYLINDER HEAD FAILURE. CHRYSLER NOT INCLUDING OUR PARTICULAR VEHICLE IN THE EXTENDED WARRANTY FOR THE EXACT SAME PROBLEM (I.E. #2 CYLINDER HEAD FAILURE). THIS TYPICALLY OCCURRED WHEN ATTEMPTING TO ACCELERATE FROM A STOP BUT WOULD HAPPEN DURING HIGHWAY DRIVING AS WELL

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