What 679 owners told NHTSA about the 2013 Chrysler Town And Country

TL-THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT EXPERIENCED A FAILURE RELATED TO THE RECALL BUT THE SPECIFICS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,428. DJR

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REGARDS CHRYSLER RECALL P25 / NHTSA 14V-234. RECALL WAS INITIATED AROUND JUNE 2014. REPAIR PARTS WERE NOT THEN AVAILABLE, SO A NOTICE WAS ISSUED TO SIMPLY DISCONNECT THE AFFECTED SWITCH, DISABLING THE REAR QUARTER VENT SWITCH. WE DID THAT. NOW, WE HAVE RECEIVED A SECOND IMPORTANT SAFETY RECALL NOTICE FROM CHRYSLER TO TAKE THE VEHICLE TO THE DEALER FOR SWITCH REPLACEMENT. BUT, THE DEALER NOW SAYS THE PART MAY BE AVAILABLE IN APRIL 2015, NEARLY A YEAR AFTER THE INITIAL RECALL NOTICE. THIS DOES NOT, I BELIEVE, "...REMEDY THE DEFECT WITHIN A REASONABLE TIME..." PS - WAS UNABLE TO MAKE THIS FORM WORK ON INTERNET EXPLORER 11 / WINDOWS 7. IT PERFORMED SATISFACTORILY ON MAC SAFARI 7.1.2.

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TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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HAVE RECEIVED TWO NOTICES OF IMPORTANT SAFETY RECALL P25/NHTSA 14V-234 THE PROBLEM IS LISTED: " REAR QUARTER VENT WINDOW SWITCH ON VEHICLE MAY OVERHEAT IF EXPOSED TO LIQUID MOISTURE. AN OVERHEATED REAR QUARTER VENT WINDOW SWITCH MAY CAUSE A BURNING ODOR, SMOKE, OR A DRIVER'S DOOR FIRE WITHOUT WARNING" I HAS BEEN SEVERAL MONTHS, I HAVE RECEIVED TWO NOTICES, AND THE DEALER DOES NOT HAVE THE INFO FROM CHRYSLER. WHAT IS A REASONABLE TIME FOR THIS REPAIR? *TR

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TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VEHICLE'S REAR QUARTER VENT WINDOWS WERE DISABLED BY THE DEALER UNTIL THE PARTS BECAME AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 02/18/15*LJ THE VEHICLE WAS REPAIRED. UPDATED 02/19/15*JB

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RECALL NOTICE SENT TO US, DEALER CONTACT MADE, TEMPORARY DISCONNECT OF REAR WINDOW SWITCH DONE. PART IS UNAVAILABLE FOR CORRECT REPAIR . MONTHLY CALL TO DEALER SINCE JUNE 2014 AND 2 CALLS TO CHRYSLER INDICATE STILL NO PART AVAILABLE. WE CONTINUE WITHOUT OPERABLE REAR WINDOW VENTS AS WE LEAVE FOR STAY IN WARMER CLIMATES. *TR

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TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 2/24/15*CN THE SLIDING DOOR WOULD NOT STAY OPEN. UPDATED 03/02/15

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LONG OVERDUE RECALL FIX CHRYSLER RECALL NOTICE P25/NHTSA 14V-234 A RECALL WAS ISSUED, CHRYSLER P25/NHTSA 14V-234 IN MAY OF 2014. SEVEN MONTHS LATER, 12/26/14, CHRYSLER STILL HAS NO PARTS AVAILABLE TO FIX THE PROBLEM. THIS IS A SWITCH THEY NEED TO REPLACE OR WATERPROOF. IF IT GETS WET OR MOISTURE COLLECTS, IT MAY CATCH FIRE. *TR

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TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE...UPDATED 01/22/15 *BF UPDATED 10/5/2015 *JS

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TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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RECALL WAS ISSUED IN MAY 2014 AND STILL TOLD NO PARTS AVAILABLE! CHRYSLER RECALL # NHTSA RECALL # RECALL DATE SAFETY DEFECT/NON COMPLIANCE DESCRIPTION AND SAFETY RISK REPAIR DESCRIPTION RECALL STATUS P25 14V-234 MAY 06, 2014 THE REAR QUARTER VENT WINDOW SWITCH ON YOUR VEHICLE MAY OVERHEAT IF EXPOSED TO LIQUID MOISTURE. AN OVERHEATED REAR QUARTER VENT WINDOW SWITCH MAY CAUSE A BURNING ODOR, SMOKE, OR A DRIVERS DOOR FIRE WITHOUT WARNING. THE REAR QUARTER VENT WINDOW SWITCH MUST BE REPLACED ON ALL INVOLVED VEHICLES. INCOMPLETE BUT REPAIR PARTS ARE NOT AVAILABLE. *JS

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TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

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TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/30/14*CN UPDATED 05/27/2015 *JS

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TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM).THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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RECALL P25 CALLED IN AUGUST, SEPTEMBER, OCTOBER AND AGAIN IN NOVEMBER. PAID $36000.00 DOLLARS FOR CAR I THINK I SHOULD GET IT FIXED OR HAVE IT CLAIMED A LEMON UNDER LEMON LAW DEALER IN ELMIRA/HORSEHEADS, NEW YORK WON'T MAKE ANY EFFORT IN MAKING IT RIGHT. *TR

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THERE WAS OCCASIONALY A ODOR OF BURNING PLASTIC. *TR

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TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BE AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

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TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER 14V234000 (ELECTRICAL SYSTEM). THE CONTACT WAS INFORMED THAT PARTS NEEDED TO REMEDY THE RECALL WERE NOT AVAILABLE.

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MORE THAN SIX MONTHS AGO, I RECEIVED SAFETY RECALL NOTICE NUMBER: P25/NHTSA 14V-234. THIS NOTICE ADDRESSES THE POTENTIAL FIRE HAZARD CAUSED BY DEFECTIVE REAR QUARTER VENT WINDOW SWITCHES. I HAVE REQUESTED THAT THE DEALER REPAIR OR REPLACE THE SWITCH ON FOUR OCCASIONS. THE RESPONSE HAS ALWAYS BEEN "WE CANNOT GET THE REPAIR PARTS TO FIX THE CONDITION". THE DEALER ALSO SAID THAT THEY USUALLY JUST DISCONNECT THE SWITCH INSTEAD OF REPAIRING THE SAFETY DEFECT. I FIND THIS ANSWER TOTALLY UNACCEPTABLE, AND WANT MY VEHICLE REPAIRED AS SOON AS POSSIBLE. PLEASE ADVISE ME WHAT THE NEXT STEP SHOULD FOR CORRECTION OF THE SAFETY RECALL ISSUE. *TR

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