What 627 owners told NHTSA about the 2013 Chrysler 200

AFTER A FEW MONTHS OF HAVING DTC COME UP FOR EVAP AND MISFIRE THEN DISAPPEAR JUST A QUICK AS IT CAME UP, MY VEHICLE HAS RECENTLY BEGAN STALLING OUT WHILE DRIVING, SPECIFICALLY WHILE DECELERATING OR IDLING. THE BATTERY WAS REPLACED 2 YEARS AGO AND TESTS GOOD EVERY TIME, AS DOES THE ALTERNATOR, STARTER, WIRES, CONNECTORS AND SENSORS. NOBODY CAN FIND ANY DTC ON THE OBDII OR ANYTHING ELSE. IT'S EASY TO REPLICATE BUT IMPOSSIBLE TO DECIDE WHY. I'VE TALKED TO THE DEALERSHIP ABOUT POSSIBLE RECALLS FROM 2012 CONCERNING THE PCM AS WELL AS CHATTED WITH A FEW PEOPLE ON THE CHRYSLER WEBSITE AND NOBODY WANTS TO HELP. THIS IS A VERY SERIOUS SITUATION, AS I CAN PROVE WITH VIDEO FROM MY DASH CAM AND BACK UP CAM. THE PEOPLE ON THE CHRYSLER WEBSITE WERE VERY RUDE, AND THE DEALERSHIP WAS NOT WILLING TO STAND BEHIND THE PRODUCT EITHER WITHOUT CHARGING $300 JUST TO DIAGNOSE. IT'S SAYS RIGHT ON THE WEBSITE "WHAT IS A SAFETY RECALL? SAFETY RECALLS INCLUDE ANY PROBLEM ENCOUNTERED WITH AN FCA US PRODUCT RELATED TO THE SAFE OPERATION OF THE VEHICLE OR THE SAFETY OF THE OCCUPANTS. FCA US LLC WILL CORRECT THE PROBLEM, AT NO CHARGE, EVEN IF THE VEHICLE IS OUT OF WARRANTY AND YOU ARE NOT THE ORIGINAL OWNER." AS WELL AS "RECALL FAQS FCA US REGARDS THE SAFETY AND SECURITY OF OUR CUSTOMERS AND THEIR FAMILIES AS PARAMOUNT. PLEASE SEE OUR LIST OF FAQS BELOW TO LEARN MORE ABOUT RECALLS AND THE PRECAUTIONS WE TAKE TO KEEP YOU SAFE. IF YOU DON'T SEE YOUR CONCERN LISTED,CHAT WITH USAND ONE OF OUR REPRESENTATIVES WILL HELP ANSWER ANY QUESTIONS YOU MAY HAVE." THE RECALL I REFER TO IS THE TECH BULLETIN 18-102-16A WITH THE EXACT SAME SYMPTOMS "-2-

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THE TURN SIGNAL STARTED WORKING ON ITS OWN AND THE WIPERS STARTED WORKING ON THERE OWN THEN THEY JUST QUIT WORKING.

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I HAVE A 2013 CHRYSLER 200 AND WITHIN 1 YEAR I HAD TO REPLACE THE THROTTLE BODY 5 TIMES. ALSO TO GET ONLY 16 MPG IS NOT RIGHT ON A 4 CYNPYNDER CAR

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CAR STALLING WHILE DRIVING CALLED RECALL SAID THAT MY CAR DOESN'T GO BUT IT'S LOSTED UNDER MY RECALL

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ENGINE STALL EVER TIME I DRIVE MY CAR ENGINE WILL STALL IT HAS HAPPEN TO ME 3 TIMES IN THE HIGHWAY.

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CLOCKSPRING FAILED CAUSING LACK OF HORN AND POSSIBLE AIR BAG PROBLEMS.

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AS I WAS DRIVING MY CAR ON THE INTERSTATE, ALL OF MY LIGHTS CAME ON AND THEN IT COMPLETELY SHUT OFF. I TRIED TO START IT MULTIPLE TIMES, AND THEN WHEN IT FINALLY STARTED UP AGAIN, THE WHOLE ENGINE WAS SHAKING AND MADE MY MUFFLERS RATTLE AS WELL. THEN IT COMPLETELY SHUT OFF AGAIN. I HAVE A NEW BATTERY, FRESH OIL CHANGE, AND MY CAR HAS BEEN CHECKED FOR ISSUES AND NONE WERE FOUND. MY ENGINE HAS QUIVERED EVERY NOW AND THEN SINCE I BOUGHT IT IN JUNE OF 2016, IT IS A 2013. SOMETHING NEEDS DONE, THE COMPANY NEEDS TO ISSUE A RECALL BECAUSE THERE ARE MULTIPLE COMPLAINTS OF THE SAME ISSUE. I DID CONTACT THE CHRYSLER COMPANY AND MADE THEM AWARE OF MY SITUATION.

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THE HEATER COIL HAS STOP WORKING ON PASSENGERS SIDE, FROM BUILD UP OF SLUDGE. IT ONLY BLOWS HOT AIR ON DRIVER SIDE, NOT ALL THE TIME. SO I DO NOT HAVE A DEFROST TO KEEP MY WINDOWS CLEAR SO I DO NOT GOOD VISIBILITY. I HAVE RESEARCHED UP ON THIS ISSUE AND A LOT OF THESE CARS HAVE THE SAME PROBLEM

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TL* THE CONTACT OWNS A 2013 CHRYSLER 200. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 60 MPH, THE DEFROSTER WAS ACTIVATED AND THE FRONT PASSENGER VENT FAILED TO PROVIDE VISIBILITY. THE DRIVER HAD TO PULL OVER AND MANUALLY WIPE THE WINDSHIELD TO CONTINUE DRIVING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS NOT AVAILABLE.

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WINDSHIELD WASHER PUMP HAS NO POWER AT PUMP. TRANSMISSION SHIFTS IRRADICALLY ON ROADS. INTERIOR LIGHTS NO POWER. HAVE BEEN TOLD BE AUTO COMPUTER REPAIR SERVICE THAT TIPM IS GOING OUT.

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TL* THE CONTACT OWNS A 2013 CHRYSLER 200. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUT OFF WITHOUT WARNING. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ZEIGLER CHRYSLER DODGE JEEP RAM (847-565-2442, LOCATED AT 208 W GOLF RD, SCHAUMBURG, IL 60195) AND THE CONTACT WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

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MY ENGINE DIES OUT WHILE I AM DRIVING THEN AFTER SITTING FOR ABOUT 5 MINS IT STARTS BACK UP. IT'S BEEN CHECKED BY MECHANICS BUT NONE KNOWS WHY THIS IS HAPPENING. I AM AFRAID I WILL HAVE AN ACCIDENT, BECAUSE WHEN IT HAPPENS IT'S HARD TO STEER OUT OF TRAFFIC. MY CAR IS A 2013 200 BUT I PURCHASED IT IN 2015

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ON FOUR SEPARATE OCCASIONS MY 2013 CHRYSLER 200 SHUT OFF ON ME WHILE DRIVING. IT APPEARED AS IF THE ENGINE WAS NOT GETTING ANY GAS. WHEN I TRIED TO START THE VEHICLE IT SOUNDED LIKE IT WANTED TO START BUT NO GAS WAS GETTING TO THE ENGINE. I. HAD THE VEHICLE TOWED TO THE SHOP PUT MY VEHICLE ON THE COMPUTER AND NO ISSUES WAS REVEALED. EACH TIME THAT IT SHUT OFF I HAD A FULL TANK OF GAS TO 3/4 OF GAS. I HAD TO WAIT 45-60 MINUTES BEFORE THE CAR WOULD START AGAIN. ON 3OCT2019 I WAS DRIVING HOME FROM WORK TRAVELING 65 MPH WHEN THE VEHICLE SHUT DOWN ON ME ON THE INTERSTATE. READ COMMENTS ONLINE ABOUT THIS ISSUE FROM MULTIPLE PEOPLE

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WHILE I WAS SITTING IN MY PARKED VEHICLE, ENGINE OFF, LEANING TOWARDS THE CENTER OF THE CAR TO ADJUST SOMETHING THE HEADREST OF THE DRIVER'S SEAT DEPLOYED UNEXPECTEDLY. IT IS UNABLE TO BE RE-ATTACHED, AND I FOUND A SMALL PIECE OF BROKEN PLASTIC IN THE REAR SEAT THAT HADN'T BEEN THERE BEFORE. HAVING LOOKED AT RECALL INFORMATION AND OTHER INCIDENT REPORTS, I BELIEVE THIS TO BE IN THE SAME CATEGORY OF SOME OTHER COMPLAINTS REGARDING HEADREST FAILURES. I WILL BE CONTACTING MY DEALER TO GET THIS REPAIRED. I BOUGHT THE CAR NEW IN 2013.

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DRIVER SEAT HEADREST DEPLOYED WHILE DRIVING ON SMOOTH HIGHWAY SURFACE AT 70MPH MAKING A LARGE NOISE AND HITTING HARD THE BACK OF DRIVER'S HEAD. THERE WERE NO LIGHTS OR INDICATION OF PROBLEMS ON THE DASH BOARD. AFTER I EXAMINED THE HEADREST THE PLASTIC HOLDING THE METAL BAR HAD DETERIORATED SO THAT THE BAR COULD NOT BE PLACED BACK IN ITS ORIGINAL SPOT, AND THE BAR WAS FOUND IN THE CLAMP BELOW. THE CLAMP WAS STILL LOCKED. THE HEADREST COULD NOT BE RESET SINCE THE PLASTIC WAS BROKEN. THE HEADREST IN THIS VEHICLE HAS HAD 3 RECALLS FOR NOT DEPLOYING IN AN ACCIDENT AND ALL HAVE BEEN SERVICED ON THIS VEHICLE. THIS VEHICLE HAS NEVER BEEN IN AN ACCIDENT AND HAS HAD NO REASON TO DEPLOY. THE FORCE WHEN DEPLOYING CAN CAUSE NECK OR HEAD INJURIES TO THE OCCUPANT AND THEREFORE THIS IS A SAFETY HAZARD. THE COMPANY WOULD NOT COVER REPLACEMENT AND THE TOTAL COST TO REPLACE THE HEADREST AND INSTALL CAME TO $730. AFTER DISCOUNTED WITH A COUPON FOR 12%.

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I WAS DRIVING DOWN THE ROAD ONE DAY, AND WHEN I WAS SITTING AT A STOPLIGHT, I WAS SMACKED IN THE BACK OF MY HEAD BY THE HEAD RESTRAINT. I WAS STATIONARY WHEN IT HAPPENED, AND 3 MONTHS LATER THE PASSENGER SIDE HIT MY WIFE. *JS

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TL* THE CONTACT OWNS A 2013 CHRYSLER 200. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAITED APPROXIMATELY THIRTY MINUTES AND THE VEHICLE RESTARTED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO FERMAN CHRYSLER JEEP DODGE RAM OF NEW PORT RICHEY (727-847-5555, LOCATED AT 4023 US HIGHWAY 19, NEW PORT RICHEY, FL 34652), BUT THE FAILURE WAS NOT DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

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AT APPROXIMATELY 3:10PM ON 8/29/19, THE CAR WAS ON AND IN PARK WITH THE AC TURNED ON, AS MY SON IN LAW WAS PLACING HIS 33-MONTH BABY IN THE CAR SEAT, LOCATED BEHIND THE DRIVERS SEAT. MY SON IN LAW SAT DOWN IN THE DRIVER SEAT AND WAS PULLING HIS FEET INTO THE VEHICLE WHEN HE HEARD A LOUD BLAST AND FELT THE SEAT HEADREST EXPLODE AGAINST HIS NECK AND BACK. HE STATES HE MAY HAVE BLACKED OUT FOR AN UNDETERMINED TIME. ALTHOUGH HE WAS DISORIENTED, HE THEN TURNED AROUND IN THE SEAT TO CHECK ON HIS SON, WHO WAS CRYING. HE NOTED THAT THE HEADREST WAS SPLIT APART. NO NOTATION OF ANY DUST OR PARTICLES WERE NOTED. HE THEN DROVE THE VEHICLE HOME AND PARKED IT IN THE DRIVEWAY AT OUR HOME. MY SON IN LAW HAD BAD HEADACHES THAT NIGHT, SO I ENCOURAGED HIM TO GO TO THE EMERGENCY ROOM TO BE CHECKED. THE ER PHYSICIAN FELT THAT HE DID HAVE A CONCUSSION AND GAVE HIM INSTRUCTIONS ON CARE POST-CONCUSSION. CHRYSLER IS SENDING A TECHNICIAN TO CHECK THE CAR. I HAVE SIGNED AN AGREEMENT THAT ALLOWS THEM TO REVIEW THE ORC (OCCUPANT RESTRAINT CONTROLLER) AND THE EDR (EVENT DATA RECORD) AND TO SHARE THIS INFORMATION WITH THE NHTSA. THIS CAR WAS PURCHASED IN MAY OR JUNE 2016 FROM CARMAX IN AUSTIN TEXAS AND HAS BEEN IN FOR ALL RECALLS SINCE THAT TIME. THERE IS ONE RECENT RECALL THAT HAS NOT BEEN COMPLETED DUE TO WAITING FOR TEXAN CHRYSLER/DODGE TO GET THE PART AND CALL ME. PLEASE LET ME KNOW IF ANY FURTHER INFORMATION IS NEEDED FROM ME. I AM VERY CONCERNED THAT THIS COULD HAVE CAUSED A COLLISION OR WORSE AND INJURED MY FAMILY. *DT [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR *TR

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"TAKATA RECALL" MY FRONT PASSENGER HEADREST OPENED UP AND CAN NOT BE PUT BACK TOGETHER. I CAME OUT TO GET IN AND IT WAS OPEN. TOOK IT TO DEALER AND THEY SAID IT WOULD COST OVER $400.00 TO REPLACE. THE CAR WAS SETTING STILL.

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ON AUGUST 20TH I NOTICED THE HEADREST ON THE FRONT PASSENGER SEAT HAD DEPLOYED. THE HEADREST MECHANISM DEPLOYED WHILE THE VEHICLE WAS PARKED. I NOTICED SEVERAL SMALL PIECES OF BLACK PLASTIC ON THE FRONT PASSENGER SEAT. UPON EXAMINING THE HEADREST, I SAW THAT THE PLASTIC WHICH WAS SUPPOSED TO HOLD A SPRING MECHANISM HAD FAILED. THE ACTIVE HEAD RESTRAINT WAS ALLEGEDLY FIXED DURING AN EARLIER CHRYSLER RECALL, AS THERE WERE ISSUES WITH THE ARH NOT DEPLOYING. IT NOW APPEARS THAT THE FIX MAY BE CALIBRATED TOO SENSITIVE AND THE AHR DEPLOYS WITH NO TRIGGER EVENT. MY CHRYSLER 200 HAD 51,000 MILES WHEN THIS OCCURRED; IT IS STILL COVER BY A PLATINUM SERVICE CONTRACT ALTHOUGH THE DEALER IS BALKING AT ALLOWING THE REPAIR UNDER WARRANTY. THE DEFECTIVE HEADREST IS STILL INSTALLED IN THE CAR. I AM CONTACTING CHRYSLER TO MAKE THE NEEDED REPAIRS AS WELL.

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WHEELS ON CAR ALL PEELED OFF AND LOOKS AWFUL.THE DRIVERS INSIDE HANDLE PEELING AND WIFE CUT HAND ON IT .WHEN YOU PRESS THE GAS IT LOSES POWER AND STUTTERS HAVE HAD TROUBLE WITH STRUTS AND BRAKES EVER SINCE WE HAVE OWNED CAR WE PURCHASED IT OFF SHOW ROOM FLOOR IN GRAYSON KY T

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MY VEHICLE SHUT DOWN ON THE HIGHWAY AT A HIGH RATE OF SPEED (70MPH). MY STEERING WAS ALSO NOT WORKING AT THE TIME. WAS ABLE TO FINALLY PULL OVER. RESTARTED THE VEHICLE AND IT WAS FINE. THIS IS VERY DANGEROUS.

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TL* THE CONTACT OWNS A 2013 CHRYSLER 200. WHEN THE VEHICLE WAS STARTED, THE ELECTRICAL SYSTEM FAILED TO OPERATE, AS NEEDED. THE CONTACT STATED THAT THE WINDSHIELD WIPERS BEGAN OPERATING ON THEIR OWN, THE POWER DOORS WOULD LOCK AND UNLOCK ON THEIR OWN, AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT DROVE THE VEHICLE TO LANDMARK CHRYSLER DODGE JEEP RAM OF ATLANTA (5745 PEACHTREE INDUSTRIAL BLVD, CHAMBLEE, GA 30341, (678) 825-6582) WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 79,000.

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2013 CHRYSLER 200 3.6L V-6 80,000 MILES. DURING THE 2018 WINTER IN NOTICED MY CAR WAS NOT COMING UP TO RUNNING TEMPERATURE AND NO T GETTING GOOD HEAT OUT OF THE VENTS ON DRIVERS AND PASSENGER VENTS. I CHANGED THE THERMOSTAT AND NOTICED A LOT OF GRIT AND WHAT LOOKS LIKE DIRT IN THE ANTIFREEZE, BUT NOW THE CAR COMES UP TO RUNNING TEMPERATURE AND NOW I GET GOOD HEAT OUT OF DRIVER SIDE VENT BUT NOT OUT OF THE PASSENGER SIDE VENT. I HAVE BEEN DOING SOME READING ON CHRYSLER 200 FORUMS AND I SEE A LOT OF COMPLAINTS OF THE SAME PROBLEMS I AM HAVING AND SAYING THE CAUSE IN IS THAT THE HEATER CORE IS PLUGGED AND IS ABOUT $900.00 TO $1200.00 TO FIX. IS CHRYSLER GOING TO COVER THE COST OF THE REPAIRS? THE CAUSE OF THE HEATER CORE BEING PLUGGED IS WHEN TO BLOCKS WERE BEING PORED AND MACHINED LEAVING SAND AND OTHER DEBRIS IN THE BLOCKS BECAUSE THEY WERE NOT CLEANED PROPERLY.

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THE ELECTRICAL SYSTEM KEEPS DRAINING THE BATTERY WHICH MAKES THE CAR STALL IN THE MIDDLE OF OPERATION. THIS HAS HAPPENED ON THE ROADWAY AND IS A MAJOR SAFETY ISSUE.

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