What 627 owners told NHTSA about the 2013 Chrysler 200

CAR SHUT DOWN WHEN SLOWING AND TURNING AND RANDOMLY. THERE IS NOT WARNING AND CAR WILL NOT IMMEDIATELY START BACK UP. MOSTLY ON CITY STREETS BUT IN TRAFFIC AREAS AND CURVED ROADS. SO WHEN TURNING LEFT AND SLOWING DOWN FOR THAT TURN IT JUST SHUTS DOWN AND I BARELY MAKE TO PULL IT TO THE SIDE OF THE ROAD AND I HAD TO HAVE IT TOWED HOME WHEN IT WOULDN'T START BACK UP RIGHT AWAY. THIS HAS HAPPENED 5-6 TIMES IN THE LAST 3 MONTHS AFTER I HAVE PURCHASED THE CAR FROM INSTANT AUTO.

NHTSA ODI 11385972

IN JULY 2019, MY 2013 CHRYSLER 200, THAT I PURCHASED BRAND NEW IN 2014 JUST STOPPED. WOULDN'T GO FORWARD OR BACKWARD. I WAS STUCK IN THE MIDDLE OF THE ROAD ON A STEEP HILL. I WENT FROM 45 MPH TO NOTHING WITHOUT ANY WARNING. NO WARNING LIGHTS EVER CAME ON AND THE CAR WASN'T ACTING ANY DIFFERENT THAN IT HAD THE MILLION TIMES I HAD TAKEN IT TO THE DEALERSHIP FOR IT BEING JERKY WHEN TAKING OFF. THEY REPEATEDLY TOLD ME THERE WERE NO ISSUES FOUND AND THE CAR WAS FINE. I WAS AND STILL AM THE SOUL OWNER OF THIS CAR THAT DIDN'T EVEN HAVE 85,000 MILES ON IT. I SPOKE WITH CHRYSLER SEVERAL TIMES ABOUT MY WARRANTY AND THE NOW BAD TRANSMISSION. THEY TOLD ME TO TAKE IT TO THE CLOSEST CHRYSLER DEALERSHIP. WHICH I HAD IT TOWED THERE SINCE THE CAR WAS NO LONGER DRIVABLE. I WAS CONTACTED A FEW DAYS LATER BY THE SERVICE DEPARTMENT TELLING ME IT WAS, IN FACT THE TRANSMISSION AND WOULD NEED A NEW TRANSMISSION. THIS CAR WAS OUT OF WARRANTY BY 30 DAYS GIVE OR TAKE AND WAS STILL UNDER WARRANTY BY MILES. BUT SINCE IT'S AN EITHER-OR WARRANTY, I WAS NOW OUT OF A CAR THAT I HAD PAID ALMOST $30,000 FOR, UNLESS I WANTED TO GO IN HALF WITH CHRYSLER AND PAY THEM AN ADDITIONAL $2113.44 TO REPLACE OR FIX THE CURRENT TRANSMISSION. THE TRANSMISSION IS A CLOSED TRANSMISSION BUT DIDN'T REQUIRE ANY SERVICE UNTIL 96,000 MILES PER THE OWNER'S MANUAL. HAD I HAD, MY THEN 9-MONTH-OLD GRANDSON WITH ME WHEN THE CAR WENT FROM 45 MPH TO NOTHING AND A VEHICLE HAD BEEN BEHIND ME, WE BOTH COULD HAVE BEEN SERIOUSLY INJURED OR EVEN KILLED. THE CAR NEVER GAVE ANY WARNING THAT THERE WAS AN ISSUE BEFORE THERE WAS AN ISSUE. I FIND THIS COMPLETELY UNSATISFACTORY AS A PARENT, NANA, AND QUITE FRANKLY A HUMAN. HAD I KNOWN OF THIS WEBSITE WHEN THIS HAPPENED, I WOULD HAVE REPORTED IT THEN! HOPE YOU ARE ABLE TO MAKE THIS KIND OF SITUATION NOT HAPPEN TO SOMEONE ELSE.

NHTSA ODI 11385417

I HAVE 3 CHRYSLER VEHICLES AND EVERY ONE HAS HAD THE HEATER CORE GO BAD! LAST YEAR IT WAS OUR 2013 DODGE AVENGER. NOW IT IS THE 2013 AND 2014 CHRYSLER 200'S WE OWN. THE HEAT STOPPED WORKING IN ALL 3 OF THESE VEHICLES...ALL WITHIN 1 YEAR OF EACHOTHER. THERE HAS TO BE SOME SORT OF DEFECT IN ORDER FOR THE SAME THING TO HAPPEN TO ALL 3 OF THESE CHRYSLERS. I WANTED TO REPORT THIS IF YOU KEEP ANY SORT OF RECORD OF COMPLAINTS AT ALL IN HOPE OF GETTING A RECALL MADE ON THIS. JUST BY LOOKING ON THE INTERNET IT LOOKS LIKE MANY OTHERS HAVE THIS PROBLEM AS WELL. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 11385504

I DOING 70MPH ON THE FWY AND THE CAR JUST LOST POWER. I TOOK IT TO A SHOP AND THEY SAID IT WAS THE FUEL PUMP. I HAD IT REPLACED. 1 WEEK LATER I TRIED TO START THE CAR AND IT WOULD NOT START. I CALLED AAA AND WHEN THEY CAME THE CAR STARTED. THE SAME DAY I WAS ON THE FWY AND THE ENGINE SHUT DOWN AGAIN. I WAS TERRIFIED AS A BIG RIG WAS RIGHT BEHIND ME. I CALLED THE MECHANIC AND HAD THE CAR TOWED TO HIS SHOP. HE TESTED IT AND SAID THE FUEL PUMP MUST BE BAD. WE REPLACED IT AGAIN. THE CAR SEEMED TO RUN FINE. PLEASE NOTE I ONLY DRIVE 5 TO 10 MILES A DAY. I WAS ON THE FWY AGAIN THIS WEEK AND THE ENGINE QUIT AGAIN. I WENT ONLINE TO SEE IF I WAS THE ONLY ONE HAVING THIS KIND OF PROBLEM AND FOUND DOZENS OF PEOPLE HAVING THE SAME PROBLEM. I WAS VERY DISHARDEN TO LEARN THERE WAS NO RECALL FOR THIS. I WAS ALMOST INVOLVED IN 2 SERIOUS WRECKS ON THE FWY. I CALLED MY LOCAL CHRYSLER DEALER TO BE TOLD THERE WAS NOTHING THEY CAN DO. PLEASE ADVISE

NHTSA ODI 11378404

ALL OF SUDDEN I FELT A JOLT IN THE GEAR SHIFT AND THEN I LOST POWER STEERING AND I COULDN'T STEP ON THE GAS TO ACCELERATE . SO I PULLED OVER THE BEST I COULD, ON THE HIGHWAY GOING 55 MPH. I SHUT THE CAR OFF AND WHEN I TURNED IT BACK ON AFTER GIVING IT A COUPLE MINUTES IT WAS TURNING OVER BUT NOT TURNING ON. THE ENGINE WAS COMPLETELY STALLED. NO WARNING LIGHTS OR CHECK ENGINE LIGHTS. IT WAS COMPLETELY RANDOM. I HAD TO CALL FAMILY TO COME PICK ME AND MY DAUGHTER UP. AFTER A FEW HOURS WE CAME BACK A NEW TRIED IT. IT WORKED BUT AFTER DRIVING IT AN HOUR IT DID THE SAME THING AGAIN. I CHECKED THE RECALLS FOR MY CAR AND THEIR ISN'T, HOWEVER WHEN I READ UP ON FORUMS AND MY CAR HAS THE SAME ISSUES AS THE OTHER 2013 CHRYSLER 200S. WITH ENGINE STALLING AND GREATER POSSIBILITY OF AN ENGINE FIRE. I THINK THE MAKE AND MODEL OF THE VEHICLE NEEDS TO BE INVESTIGATED. I HAD MY TODDLER IN THE CAR AND IT WAS FRIGHTENING. I'M DILIGENT ABOUT KEEPING UP MAINTENANCE ON MY VEHICLES AND IF ANY INCLINATION AND OR WARNING I WOULD'VE BEEN AT THE MECHANIC.

NHTSA ODI 11376506

ON MULTIPLE OCCASIONS THE CAR HAS JUST SHUT OFF ON ITS OWN WHILE IN MOTION. THIS HAS HAPPENED AT LEAST 10 TIMES. DOES NOT MATTER WHAT SPEED YOU ARE GOING, THE ENGINE WILL JUST SHUT OFF ON ITS OWN. THE MOST RECENT INCIDENTS WERE ON A HIGHWAY GOING AROUND 55MPH AND HAPPENED TWICE WITHIN A 8 MINUTE PERIOD. THE FIRST TIME WAS GOING OVER A BRIDGE AND THE CAR SHUT OFF. WAITED ABOUT 3 MINUTES AND THE CAR STARTED. 5 MINUTES LATER THE CAR SHUT OFF AGAIN. DID NOT RESTART FOR ANOTHER 10 MINUTES.

NHTSA ODI 11376476

AFTER STARTING MY CAR, A LIGHT ON DASH WARNS OF A AIRBAG ISSUE. ALSO THE MENU ON THE STEERING WHEEL IS NOT WORKING. IT'S ON, BUT STUCK ON THE TIRE PRESSURE SCREEN.

NHTSA ODI 11364851

AFTER MY VEHICLE WAS RECALLED FOR THE TCM, IT HAS NOT WORKED PROPERLY. I ALMOST GOT INTO AN ACCIDENT BECAUSE THE CAR SEEMS TO SLIP INTO NEUTRAL WHILE DRIVING. I WILL BE DRIVING AND SUDDENLY THE POWER DROPS AND THEN IT POPS BACK INTO DRIVE IF YOU PRESS THE GAS HARD ENOUGH. IT'S DANGEROUS AND EMBARRASSING.

NHTSA ODI 11362462

TL* THE CONTACT OWNS A 2013 CHRYSLER 200. THE CONTACT STATED THAT THE DRIVER'S SIDE HEAD REST DEPLOYED WHILE THE VEHICLE WAS PARKED, WITHOUT WARNING. THE CONTACT WAS SITTING IN THE DRIVER'S SIDE SEAT HOWEVER, NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO AUTONATION CHRYSLER DODGE JEEP RAM KATY (21777 KATY FWY, KATY, TX 77450) TO BE DIAGNOSED HOWEVER, THE TEST WAS NOT COMPLETED DUE TO THE DIAGNOSTIC FEE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 153,890.

NHTSA ODI 11362252

MY 2013 CHRYSLER 200 S KEEPS STALLING. I REPLACED THE FUEL PUMP, BOUGHT A NEW BATTERY, AND HAD MY ALTERNATOR AND TRANSMISSION LOOKED AT, ALL THE TRANSMISSION SHOP FOUND WAS AN OIL PRESSURE CODE, AND THEY CLEARED IT.

NHTSA ODI 11361101

TL* THE CONTACT OWNS A 2013 CHRYSLER 200. THE CONTACT STATED THAT HIS WIFE PARKED THE VEHICLE WHILE PLAYING TENNIS, UPON RETURN, THE DRIVER SIDE HEADREST HAD DEPLOYED. THE CONTACT TOOK THE VEHICLE TO SCHUMACHER CHRYSLER DODGE JEEP RAM OF DELRAY (2102 S. FEDERAL HWY A, DELRAY BEACH, FL 33483) WHERE HE WAS INFORMED THAT THE PARTS WERE NOT YET AVAILABLE TO REPAIR THE VEHICLE. THE CONTACT MADE AN APPOINTMENT AT THE SAME DEALER AND HAD THE VEHICLE REPAIRED FOR THE FAILURE. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,220.*BF *TR

NHTSA ODI 11360215

MY POWER WINDOWS WON'T GO UP AT TIMES. WHEN MY DRIVER SIDE WINDOW ROLLS UP THEN THE PASSENGER SIDE WINDOW WON'T ROLL UP AND VICE VERSA. WHEN MY PASSENGER SIDE WINDOW WORKS FINE THE DRIVER SIDE WINDOW WON'T ROLL UP. THE ELECTRICAL PROBLEM HAS CAUSED MY CIGARETTE LIGHTERS AND CHARGER PORTS IN MY CAR TO STOP WORKING! IT HAPPENS WHETHER SITTING STILL OR MOVING. THE WINDOW WASH THAT WINDOW CLEANER COMES OUT OF KEEPS GETTING CLOGGED.

NHTSA ODI 11355635

HAD TO GET RADIO FIXED WHEN I FIRST GOT THE CAR. AFTER A YEAR IT STARTED MAKING CRACKLING SOUNDS, THEN IT STOPPED. SO I STARTED PLAYING CDS AND NOW THEY MAKE A POPPING SOUND EVERY 3 SECONDS. THE TRUNK WAS OPENING ONCE AND A WHILE NOW IT DOESN'T OPEN WITHOUT MOVING THE BACK SEAT. WHILE LOOKING FOR A RESOLVE, I SEE MANY PEOPLE HAVE THESE SAME PROBLEMS.

NHTSA ODI 11352609

I WAS DRIVING ON THE HIGHWAY AND THE PASSENGER SIDE SAFETY HEADREST SPONTANEOUSLY DEPLOYED. THERE WAS NO IMPACT TO THE VEHICLE WHICH WOULD CAUSE THIS. AFTER INSPECTION OF THE HEADREST I NOTICED BROKEN PIECES OF PLASTIC IN THE MECHANISM.

NHTSA ODI 11352147

HEAD REST DEPLOYED ON IT'S OWN AND THERE WAS NO ACCIDENT, NO BAGS WERE DEPLOYED , AND THE CAR WAS PARKED . WENT TO A DEALER AND HE WAS NO HELP.THE THING IS I DID NOTHING T CAUSE IT TO DEPLOY. IF I WERE DRIVING IT WOULD HAVE CAUSE A ACCIDENT BY HITTIG MY HEAD.

NHTSA ODI 11351963

DRIVER 1 PARKED CAR IN GARAGE AFTER 2 HOUR DRIVE. DRIVER 2 ENTERED CAR ABOUT 20 MINUTES LATER AND FOUND DRIVER HEADREST HAD EXPLODED IN CAR. HEADREST WAS RAISED SEVERAL INCHES HIGHER. THE PADDED PORTION WAS PUSHED FORWARD SEVERAL INCHES AND WAS SEPARATED INTO 2 PIECES EXPOSING INTERIOR OF HEADREST EXPOSED. RESETTING ONLINE STEPS FAILED - BROKEN PLASTIC PIECE EXPOSED. DEALER REPAIR ESTIMATE IS PENDING. VEHICLE NOT SAFE TO DRIVE WITHOUT WORKING SAFETY DEVICES. AFRAID PASSENGER SIDE WILL DO THE SAME. MY CAR WAS NOT RECALLED TO FIX THIS ISSUE IN 2017. WHY? THANKFULLY WE WEREN'T IN THE CAR WHEN THIS THING WENT OFF.

NHTSA ODI 11351445

IT DIED WHILE DRIVING ON A HIGHWAY MULTIPLE TIMES. NO CHECK ENGINE LIGHT NO WARNING AND NO CONTROL OF THE VEHICLE. REPAIRS SOMETIMES RIGHT AWAY AND SOMETIMES AFTER AN HOUR OR MORE.

NHTSA ODI 11349538

TL* THE CONTACT STATED THAT WHILE SITTING IN HER MOTHERS 2013 CHRYSLER 200. THE CONTACT STATED THAT WHILE PARKING IN A PARKING LOT, THE CONTACT WAS SEATED IN THE FRONT PASSENGER SIDE WHEN THE HEADREST DEPLOYED WITHOUT AN IMPACT. AS A RESULT, THE CONTACT WAS INJURED TO THE BACK OF HER HEAD CAUSING A CONCUSSION AND WHIPLASH. THE CONTACT SOUGHT MEDICAL ATTENTION AT A HOSPITAL. THE CONTACT CALLED DAVE DENNIS CHRYSLER JEEP DODGE RAM, 4232 COLONEL GLENN HWY, DAYTON, OH 45431, AND INFORMED THEM OF THE FAILURE AND WAS QUOTED WITH A FEE FOR THE REPAIR. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS APPROXIMATELY 100,000. THE VIN WAS NOT AVAILABLE.*DT *JB

NHTSA ODI 11343222

MY CAR QUITS ON ME WHILE DRIVING ON THE HIGHWAY. ESPECIALLY WHILE SLOWING DOWN. NO WARNING LIGHTS OR SIGNS. THIS IS VERY DANGEROUS AND SCARY! I TOOK IT TO A CHRYSLER DEALER THEY COULDN'T FIGURE OUT WHAT'S WRONG WITH IT I'VE HAD THIS CAR SINCE 2014. I ALWAYS KEPT MY CAR UP. I DON'T UNDERSTAND WHAT'S WRONG WITH IT.

NHTSA ODI 11342853

THE ACTIVE HEAD REST DEPLOYED. THE CAR WAS PARKED ALMOST A MONTH AGO IN PERFECT CONDITION, I CAME OUT TO START THE CAR AND BEFORE STARTING THE CAR I NOTICED IT WAS DEPLOYED. THE CAR WAS IN NO ACCIDENT AND WAS SITTING IN THE DRIVEWAY OF MY HOME. UPON INSPECTION THE PLASTIC THAT HOLDS THE ROD BROKE INSIDE THE ACTIVE HEAD REST. THIS IS A MAJOR SAFETY ISSUE AND DEPLOYED FOR NO REASON. IT IS HIGHLY CONCERNING THAT THE HEAD REST COULD GO OFF AT ANY MINUTE DUE TO THE POOR DESIGN AND QUALITY OF THE HEADREST. THE CAR WAS STATIONARY AND TURNED OFF.

NHTSA ODI 11342698

THE CAR WAS STATIONARY AT A RED LIGHT ON A CITY STREET, THEN RANDOMLY THE PASSENGER HEADREST AIR BAG DEPLOYED. THE HEADREST EXPLODED ON THE BACK OF THE PASSENGERS HEAD AND NECK. THE DRIVER HEADREST AIR BAG AND ALL OTHER AIR BAG/ SAFETY FEATURES APPEAR TO BE INTACT AND DID NOT DEPLOY.

NHTSA ODI 11342118

THE PASSENGER SIDE ACTIVE HEADREST RESTRAINT (AHR) DEPLOYED DESPITE THE CAR BEING PARKED AND UNOCCUPIED. THE HEADREST WAS POORLY MANUFACTURED AS A PLASTIC PIECE INSIDE THE HEADREST CRACKED AND THEREFORE JOLTED FORWARD THE HEADREST ON IT'S OWN. THE CAR WAS OTHERWISE IN GOOD CONDITION BUT THE FAULTY HEADREST PRESENTS A MAJOR SAFETY HAZARD AS IT COULD DEPLOY WHILE DRIVING DOWN THE ROAD OR COULD HAVE CAUSED NECK/HEAD TRAUMA IF A PASSENGER HAD BEEN IN THE CAR.

NHTSA ODI 11341220

MY CAR WAS PARKED AND AS I WAS ENTERING MY CAR IN THE DRIVERS SEAT AND LEANED MY BACK AGAINST THE SEAT TO ADJUST MY POSITION IN THE CAR SEAT, THE HEADREST AIRBAG DEPLOYED. I WENT TO THE DEALERSHIP THE NEXT DAY TO BE TOLD THE PART WAS DISCONTINUED AND NOT COVERED BY MY WARRANTY AND COULD NOT BE REMOVED AS WAS A SAFETY ISSUE, SO I HAD TO PUT ZIP STRIPS ON IT SO I WAS ABLE TO DRIVE THE VEHICLE AND I HAVE BEEN UNABLE TO FIND THE PART TO HAVE IT REPLACED.

NHTSA ODI 11339143

WHILE DRIVING THE VEHICLE ON A CITY STREET THE DRIVERS SIDE HEADREST DEPLOYED WITHOUT WARNING OR EXTERNAL FORCE FROM A COLLISION, AND FORCEFULLY HIT ME IN THE BACK OF THE HEAD.*DT CONSUMER HAD A WHIPLASH AND HAS CONTACTED THE MANUFACTURER.*JB

NHTSA ODI 11339169

TL* THE CONTACT OWNS A 2013 CHRYSLER 200. THE CONTACT STATED THAT AFTER ENTERING THE VEHICLE, HE BECAME AWARE THAT THE HEADREST WAS IN A LOWER POSITION THAN ORIGINALLY POSITIONED. THE CONTACT CALLED THE LAWLEY CHRYSLER DODGE JEEP RAM LOCATED AT 1901 AZ-92, SIERRA VISTA, AZ 85635, (520) 458-8000) AND WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.

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