What 627 owners told NHTSA about the 2013 Chrysler 200

I HAVE A CHRYSLER 200 THAT'S JERKING OR THUMPING BETWEEN 25/30 SPEED ITS HAD 4 UP DATES ON TRANSMISSION I HAVE SENT CHRYSLER THE LEMON LAW PAPERS BUT THEY HAD A GUY FROM CHICAGO COME AND LOOK AT IT THIS IS THE WAY THE CAR WAS BUILT ITS NOT WRITE BUNCH OF CRAP CAR HAS 8,500 MILES ON IT NOW I NEED HELP GETTING THIS SOLVED THEY SAID WE WILL NOT REPLACE YOUR CAR AT THIS TIME THERE ARE 200 CAR OWNERS WITH THE SAME PROBLEM 2010/TO 20014 THEY KNOW THERE IS A PROBLEM THEY JUST DON'T KNOW HOW TO FIX IT WHY DID THEY COME OUT WITH A NINE SPEED TRANSMISSION AND KEEP COMING OUT WITH UP DATES [XXX] EMAIL [XXX] 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *CW

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2013 CHRYSLER 200 CONVERTIBLE WAS BOUGHT NEW AND A FEW WEEKS AFTER PURCHASE, THIS CARS TRANSMISSION GOT STUCK IN 1ST AND WOULD NOT SHIFT...THIS IS AN AUTOMATIC TRANSMISSION...TOOK IT IN AND WAS TOLD IT WAS FIXED...LONG STORY SHORT...THIS SAME PROBLEM HAS OCCURRED 7 TIMES...THE DEALERSHIP...GLEN E. THOMAS IN SIGNAL HILL, CA. DID ALL THEY COULD TO REPAIR THE CAR AND WERE ALWAYS VERY NICE AND ACCOMMODATING. THIS IS A FACTORY PROBLEM AND IT WAS JUST IN AGAIN A 7TH TIME IN MAY 2014...IT HAPPENS ON THE FREEWAY AND MY WIFE REFUSES TO DRIVE THE CAR ANYMORE...I HAVE A NEW CAR, NOT EVEN A YEAR OLD AND LESS THAT 6000 MILES AND CANNOT GET THE TRANSMISSION TO WORK CORRECTLY...NOW THE DRIVER SIDE DOOR AND WINDOW RATTLES AND IS VERY ANNOYING...CAR HAS BEEN IN 2 TIMES FOR THAT...LOVE THE CAR BUT IT IS NOT WORKING PROPERLY AND IS VERY STRESSFUL AND DISTURBING TO ME AND MY WIFE BECAUSE WE ARE ALWAYS NERVOUS THAT THE PROBLEM COULD HAPPEN AGAIN AND LEAVE US IN DANGER. *TR

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MY CHRYSLER 2013 200 SHIFTING ROUGH AT 25/30 SPEEDS IT HAS BEEN BACK TO DEALER FOUR TIMES FOR SO CALLED MODULE UP DATES NO CHANGE SO I FILED FOR THE LEMON LAW YOU BUY A NEW CAR THAT'S WHAT YOU WOULD LIKE THE DEALER TOLD ME YOU HAVE TO PUT MILES ON TO BREAK IT IN THAT'S BOWL CRAP ANY ONE ELSE WITH THIS PROBLEM IT HAS 5400 MILES ON IT NOW ALSO A STARTING PROBLEM ITS LIKE A WIND THEN IT STARTS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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TL* THE CONTACT OWNS A 2013 CHRYSLER 200. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT COMPUTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 6,841.

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I PURCHASED THIS VEHICLE 11/2012. IT IS 2013 200S WITH THE V6 ENGINE. I'VE COMPLAINED ABOUT THE TORQUE PULL ON BOTH TAKE-OFF AND ACCELERATION AT HIGHWAY SPEEDS. IT DRIFTS TO THE RIGHT IN A SHORT DRIVING DISTANCE AND THE STEERING WHEEL SHAKES AT DIFFERENT SPEEDS. I'VE RETURNED IT TO THE DEALER FOR REPAIRS ON FOUR DIFFERENT OCCASIONS ONLY TO HAVE THEM SAY NOTHING IS WRONG. THE PROBLEM BEGAN AT ABOUT 2000 MILES, IT NOW HAS 10,500 MILES AND THE PROBLEM CONTINUES. ONCE THE WARRANTY EXPIRES THE PROBLEM WILL BE FOUND AND I WILL HAVE TO PAY TO FIX IT. I DO KNOW THE TORQUE PULL ISSUE IS BECAUSE OF THE DRIVE LINE DESIGN, THE V6 SHOULD HAVE A LIMITED SLIP UNIT, THEY CAN'T DO ANYTHING ABOUT THAT NOW. THE OTHER ISSUES THEY CAN, BUT WON'T BECAUSE IT COSTS MONEY. CHRYSLER GOT MY MONEY BUT NEVER AGAIN. I'M GOING ELSEWHERE TO PURCHASE MY NEXT VEHICLE. *TR

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TL* THE CONTACT OWNS A 2013 CHRYSLER 200. THE CONTACT STATED THAT SHE HAD EXPERIENCED MULTIPLE FAILURES INVOLVING THE FUEL, ELECTRICAL LIGHTING AND THE POWER TRAIN. THE VEHICLE ALSO STALLED DUE TO LACK OF FUEL DESPITE THE FUEL LEVEL GAUGE INDICATING THAT THERE WERE 40 MILES OF TRAVEL REMAINING BEFORE NEEDING TO REFUEL. ADDITIONALLY, THE HEADLIGHTS WOULD FLICKER ON AND OFF, THE AUTOMATIC WINDOWS AND INTERIOR LIGHTING WOULD ENGAGE SPORADICALLY AND INDEPENDENTLY, AND THE ENGINE RPMS WOULD INCREASE ABNORMALLY, CAUSING THE VEHICLE TO ACCELERATE INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUES. THE APPROXIMATE FAILURE MILEAGE WAS 605

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THIS VEHICLE DOES NOT DRIVE PROPERLY. THE RPMS RUN HIGH AND MANY TIMES DOES NOT SHIFT OUT OF 5 GEAR WHILE DRIVING AT HIGH SPEEDS. I HAVE COMPLAINED ABOUT THIS SINCE I BOUGHT THE VEHICLE, HOWEVER HAVE BEEN TOLD "THAT IS HOW THIS CAR DRIVES", "IT IS OK TO RED LINE YOUR CAR". AFTER SEVERAL COMPLAINTS THE DEALERSHIP GM FINALLY AGREED THERE WAS SOMETHING WRONG AND THE "FLASHED" MY CAR. AFTER THAT I WAS GETTING 30 MPG HIGHWAY AND IT WAS SHIFTING WITHOUT ME HAVING TO TAKE MY FOOT OF THE GAS. LESS THEN 5,000 MILES LATER IT IS BACK TO THE WAY IT WAS. DEALERSHIP NOW SAYS IT IS FINE, YET I AM AVERAGING ON THE INTERSTATE 22 - 25 MPGS. I AM SO FRUSTRATED WITH THE SERVICE I AM RECEIVING. *TR

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ON 10/25/2013, WHILE BACKING THE VEHICLE FROM THE PARKING SPACE, THE ENGINE SURGED IN REVERSE AND IT WAS NECESSARY TO PUSH ON THE BRAKE TO STOP THE CAR FROM SURGING IN REVERSE, THIS IS WITHOUT ACCELERATION. STOPPED THE CAR, PLACED IN PARK AND TURNED CAR OFF. TURNED CAR BACK ON AND THE SURGING IN REVERSE STOPPED. SUBSEQUENTLY, ON THE WAY HOME I STOPPED AT A STOP LIGHT, AND THE CAR SURGED AGAIN, AND I HAD TO PRESS THE BRAKE ALL THE WAY TO THE FLOOR TO STOP THE VEHICLE FROM GOING FORWARD. PULLED OFF THE SIDE OF THE ROAD WHEN THE STOP LIGHT TURNED GREEN, TURNED THE CAR OFF AGAIN, AND THE PROBLEM STOPPED AGAIN. TOOK IT STRAIGHT TO THE DEALERSHIP WHERE IT WAS PURCHASED AND MADE AN APPOINTMENT FOR 10/28/2013 TO HAVE THE PROBLEM STUDIED. THE SERVICE MAINTENANCE HAD A TSB 18-029-13 THAT WE WERE NOT MADE AWARE OF INVOLVING POWER TRAIN ISSUES WITH THE 2013 CHRYSLER 200. DEALERSHIP STATED THEY UPDATED PCM TRANS FLASH AND THE PROBLEM SHOULD NOW BE RESOLVED. WILL WAIT AND SEE IF THIS IS THE CASE. THE VEHICLE HAS 5,157 MILES AND WAS PURCHASED 07/22/2013. *TR

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IN DECEMBER OF 2012 - I PURCHASED THE 2013 - 200 CHRYSLER 4DR V6. AT ABOUT 3400 MILES ON ODOMETER - IT BEGAN WITH ENGINE LIGHT OFF/ON (HAVE PHOTO) BUT DEALER CANNOT FIND ISSUE NOR REPRODUCE, ALONG WITH A THUMP/JOLT WHEN SHIFTING GEARS, WHEN DRIVING BETWEEN 10 - 40 MPH. I HAVE BEEN TO THE DEALER AND HAD CHRYSLER REPRESENTATIVE RIDE ALONG AND THE THUMP OCCURRED ON 3 OCCASIONS WITHIN 15 MIN TEST DRIVE. CHRYSLER REP STATED "THIS IS A NORMAL EXPERIENCE WITH CHRYSLER AUTOS" DEALER BUT MOPAR ADDITIVE IN TRANSMISSION TO "HELP THE GEARS SHIFT SMOOTHER" IT DID FOR SHORT WHILE AND THEN THE THUMP STARTED AGAIN. NOW AT ABOUT 9000 MILES ON THE AUTO AND A WEEK IN THE SHOP FOR DIAGNOSTICS, THUMPING AS SHIFTING GEARS AT TIMES SEEM AS IF IT MIGHT STALL-OUT. DEALER OFFERS A TRADE-OUT BUT NOT ABLE TO HONOR THAT OFFER EITHER AFTER THREE WEEKS OF NEGOTIATION. BIG DISAPPOINTMENT WITH 200 CHRYSLER - BIG $20,600.00 MISTAKE - DEALER ONLY SUGGESTION IS TO KEEP BRINGING THE AUTO BACK? FOUR TRIPS TO THE DEALERS-SHOP THEY STILL ARE NOT ABLE TO RESOLVE THE ENGINE LIGHT, NOR TRANSMISSION ISSUE WITH THUMP/JOLTING WHEN SHIFTING GEARS??? A BIG VOTE OF NO CONFIDENCE FOR 200 CHRYSLER & PLANET DODGE CHRYSLER JEEP WHO HAS A DEFECTIVE TRANSMISSION THUMP/JOLT WHEN SHIFTING GEARS AT RANDOM TIMES. I AM FEARFUL THIS WILL COST A BIG PROBLEM IN NEAR FUTURE. *TT

NHTSA ODI 10537691

I STARTED THE 2013 CHRYSLER 200 AND SHIFTED THE TRANSMISSION INTO "DRIVE". WITH MY FOOT STILL ON THE BRAKE PEDAL, I CHECKED THE MILEAGE ON OUR NEW CAR AND IT READ 139 MILES. I COULD FEEL THE TRANSMISSION ENGAGE THEN I FELT WHAT SEEMED TO BE A SECOND ENGAGEMENT BEFORE I TOOK MY FOOT OFF THE BRAKE. AS SOON AS I BEGAN DRIVING I NOTICED THE VEHICLE WAS NOT SHIFTING OUT OF FIRST (1ST) GEAR. I STOPPED THE CAR AND SHIFTED THROUGH PARK, NEUTRAL AND MANUAL IN AN ATTEMPT TO FREE UP THE TRANSMISSION BUT WHEN I STARTED DRIVING AGAIN IT STILL WOULD NOT TRANSITION OUT OF FIRST (1ST) GEAR EVEN WHEN PUT IN THE MANUAL SHIFT MODE. I DROVE IT DIRECTLY TO THE DEALER WITHOUT TURNING OFF THE VEHICLE, AND AFTER A TEST DRIVE THEY CONFIRMED THAT IT WAS NOT SHIFTING BUT STATED THEY COULD NOT FIND A CODE INDICATING ANY PROBLEM. THEY RESTARTED THE VEHICLE AND IT BEGAN TO FUNCTION NORMALLY AGAIN. THE DEALER SAID THERE WAS NOTHING THEY COULD DO, AND TO BRING IT BACK IF IT HAPPENED AGAIN. *TR

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TRANSMISSION DISENGAGED ON THE HIGHWAY AND THE CAR COASTED TO A STOP. AFTER WAITING 20 MIN I WAS ABLE TO LIMP OFF THE HIGHWAY, BUT THE TRANSMISSION WOULD NOT SHIFT OUT OF FIRST GEAR. *TR

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TL* THE CONTACT OWNS A 2013 CHRYSLER 200. THE CONTACT STATED THAT REMOVING HIS FOOT FROM THE ACCELERATOR PEDAL, THE VEHICLE WOULD CONTINUE TO ACCELERATE. THE CONTACT STATED THAT THE VEHICLE REMAINED AT A MINIMUM OF 20 MPH UNLESS THE BRAKES WERE APPLIED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER STATED THAT THE VEHICLE WAS FUNCTIONING NORMALLY. THE DEALER EXPLAINED THAT THE OCCURRENCE WAS NORMAL FOR THE NEWER MODEL TRANSMISSIONS THEY ADDED TO THE PARTICULAR YEAR MODEL. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 10 AND THE CURRENT MILEAGE WAS 1,200. *TR

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