What 627 owners told NHTSA about the 2013 Chrysler 200

ADJUSTED THE ELECTRICAL MIRROR THEN SHORTLY AFTER ADJUSTMENT SMOKE STARTED TO ROLL OUT FROM UNDER THE BUTTONS OF THE WINDOW CONTROLLERS AND MELTED THEM SLIGHTLY (DRIVER AND PASSENGER FRONT WINDOW BUTTONS) THE VEHICLE WAS IN MOTION AND THEN STATIONARY DUE TO WE HAD TO EXIT THE VEHICLE DUE TO BE OVERCOME WITH SMOKE. WE WERE TURNING OFF A HIGHWAY TO A RESIDENTIAL STREET. WE THEN WAS ABLE TO GET BACK INTO THE CAR WHEN THERE WAS LITTLE SMOKE AND CONTINUE 1/2 MILE TO THE HOME WERE STAYING AT. WINDOW'S WILL NOT ROLL UP OR DOWN NOW. DUE TO THE SMOKE, I AM AFRAID TO DRIVE MY VEHICLE BACK TO MICHIGAN FROM WISCONSIN IN A WEEK. ALSO, THE FRONT PASSENGER SEAT BELT DOES NOT LOCK ONTO THE RESTRAINT LOCK. WHY DID IT NOT BLOW A FUSE BEFORE IT STARTED SMOKING?

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TAKATA RECALL LAST TIME I WAS DRIVING ON THE FREEWAY GOING 70 MILES PER HOUR AND THE VEHICLE SUDDENLY LOST POWER WITH A SEMI TRUCK RIGHT BEHIND ME AND I HAD TO SWERVE OFF OF THE ROAD TO AVOID BEING HIT AND NEARLY CAUSING AN ACCIDENT I DO NOT FEEL SAFE IN THIS VEHICLE AND I'M IN FEAR FOR MY LIFE

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APPROXIMATELY 2 MONTHS AFTER PURCHASING MY 2013 CHRYSLER 200 LTD (6-CYL.; MILEAGE APPROX. 79K), THE CAR BEGAN RANDOMLY LOSING POWER AND STALLING OUT WHILE I WAS DRIVING. WHEN THIS OCCURRED, I ONLY HAD A FEW SECONDS TO SLOWLY COAST TO THE SIDE OF THE ROAD TO GET OFF THE HIGHWAY. THE CAR WOULD NOT RESTART, AND I HAD TO CALL A WRECKER. THIS HAS NOW HAPPENED 5 TIMES. ALL OF MY TRIPS WERE LOCAL WHEN THE ENGINE STALLS OCCURRED, AND EACH STALL CAME WITHOUT ANY WARNING WHILE I WAS SIMPLY CRUISING DOWN A HIGHWAY OR A CITY STREET, AND NOT TRAVELING UP OR DOWN ANY SIGNIFICANT SLOPES. WHEN THE CAR ENGINE DIED, THE DASHBOARD INDICATORS ALL ILLUMINATED WHILE THE ENGINE WAS DYING. I HAVE HAD CHRYSLER SERVICE RESPOND TO THE SCENE IMMEDIATELY TO GET DIAGNOSTICS, AND THE CAR IS NOT THROWING OUT ANY DIAGNOSTIC CODES. WHEN THE ENGINE DIES, IT CAN BE RESTARTED AFTER THE CAR SITS FOR AWHILE... MAYBE A FEW HOURS. THE PCM (COMPUTER) WAS REPLACED AND ALL SOFTWARE PATCHES HAVE BEEN INSTALLED, BUT THAT DIDN'T FIX THE PROBLEM. THE CAR HAS BEEN IN THE CHRYSLER DEALERSHIP REPAIR SHOP OVER A MONTH NOW, WHILE THEY WAIT HOPEFULLY FOR A TECHNICAL WIZARD TO IMPART EXPLORATORY REPAIR MAGIC OVER THEIR STAR NETWORK. I SURE WOULD LIKE TO HAVE MY CAR BACK....WORKING. I WAS FORTUNATE TO HAVE BEEN ABLE TO GET MY CAR OFF THE ROAD ON THE OCCASIONS THAT IT DIED. I COULD HAVE BEEN IN A VERY DANGEROUS SITUATION OTHERWISE. IT IS NOTED THAT NHTSA CLOSED THEIR INVESTIGATION OF THIS PROBLEM WITH THE CHRYSLER 200, SHORTLY AFTER A SOFTWARE PATCH WAS RELEASED IN SEPT. 2012.

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TL* THE CONTACT OWNS A 2013 CHRYSLER 200. WHILE DRIVING 65 MPH, THE DRIVER'S SIDE HEADREST DEPLOYED UNINTENTIONALLY. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO GANLEY CHRYSLER DODGE JEEP RAM (310 BROADWAY AVE, BEDFORD, OH 44146, (440) 232-2121) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V282000 (ELECTRICAL SYSTEM, AIR BAGS) PRIOR TO THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 114,766.

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MY CHRYSLER 200 2013 TOURING STALLED ON ME WHILE COMING TO A STOP AT A STOP SIGN I WAS STUCK IN A INTERSECTION FOR ALMOST AN HOUR AND HAD TO DIRECT TRAFFIC AROUND ME SO I WOULDN'T GET HIT. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. THIS IS THE 5TH TIME MY CAR HAS STALLED ON ME AND I'VE ONLY HAD IT FOR 2 MONTHS, STALLED TWICE ON BUSY INTERSECTIONS I COULD HAVE DIED. IT STALLED ON ME WHILE I WAS GOING 55 MPH AND THE LANES WERE SO TIGHT I ALMOST COULDN'T GET TO THE SIDE OF THE ROAD WITHOUT GETTING HIT AND WHEN I FINALLY DID THE LANES WERE SO CLOSE THAT I COULDN'T PARK ON THE SIDE OF THE ROAD FOR SAFETY WITHOUT BEING TERRIFIED SOMEONE GOING TO COME DOWN THE HILL AND NOT SEE ME AND HIT ME. ALSO I WAS JUST DOING A BEACH CRUISE ONE TIME AND IT STALLED ON ME I HAD TO PARK AND WAIT LIKE A HOUR AND 30 MINUTES FOR HELP. ANOTHER TIME I WAS DOING A RIGHT TURN ONTO MY HOUSE AND THE ENGINE JUST SHUT OFF SO I HAD TO MAKE A WIDE RIGHT TURN WITH BARELY ANY STEERING POWER COULD'VE BEEN A MAJOR ACCIDENT. THE CAR JUST LOSES IT POWER AND SHUTS OFF WITHOUT ANY WARNING. I'VE GOTTEN A DIAGNOSTICS AND NOTHING SHOWED WRONG WITH THE CAR, BUT THERE IS SOMETHING WRONG. I'VE SEEN MANY OF THE SAME PROBLEMS PEOPLE ARE HAVING ONLINE AND THE PROBLEM IS NOT GETTING FIXED AT ALL. I'M SEEING PEOPLE REPLACE FUEL PUMPS, STARTERS, BATTERIES, ALTERNATORS AND NO FIX FOR THE STALLING JUST WASTING MONEY. THOUSANDS OF PEOPLE ONLINE ON SITES ARE STRUGGLING WITH THIS CAR. PEOPLE CARS ARE STALLING ON THEM AND ARE ALMOST GETTING THEM KILLED. CHRYSLER IS NOT DOING ANYTHING TO HELP THESE PEOPLE, NO RECALLS ON THE CAR AND PEOPLE ARE TAKING THEIR CARS TO THE DEALERSHIP AND WASTING MONEY BECAUSE THE PROBLEM STILL OCCURS EVEN AFTER THE DEALERSHIP. REALLY SAD THERE NEEDS TO BE SOMETHING DONE WITH THESE CARS MY LIFE IS IN DANGER AND I'M ONLY 19 YEARS. THE CHRYSLER 200 NEEDS TO BE RECALLED VERY DANGEROUS CAR

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TAKATA RECALL THE WIPER CONNECTOR UNDER THE HOOD BROKE. I HAVE HAD THE CAR FOR 5 YEARS BRAND NEW AND EVER OTHER YEAR SOMETHING IS BREAKING ON THIS CAR. WHY? MY WIPER SPRAYER DOES NOT WORK. I AM DISAPPOINTED BY THE MONEY I HAVE SPENT IN PAYING THE CAR NOTE AND REPLACING PARTS. IN JUNE OF 2018 I HAD TO REPLACE THE ALTERNATOR...I WORK SO HARD TO PURCHASE A CAR THAT I CAN DEPEND ON FOR TRANSPORTATION FOR ME AND MY CHILDREN'S SAFETY, DID I PICK THE WRONG COMPANY FOR THAT. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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WHILE DRIVING AT A RATE OF 50 MPH, THE HAZARD LIGHTS CAME ON WITHOUT TOUCHING THE CONTROL TO TURN IT ON. WHEN I TOUCHED THE CONTROL, THE LIGHTS WOULD GO OFF FOR A FEW SECONDS AND RETURN FLASHING. THIS CONTINUED TO OCCUR FOR THE NEXT 15 MILES AT WHICH TIME, I PULLED INTO A PARKING LOT. WHEN I TURNED THE CAR OFF.. THE HAZARD LIGHTS CAME ON AGAIN AND COULD NOT BE CUT OFF. OTHER STRANGE THINGS THAT HAVE OCCURRED IS THE ABS LIGHT COMING ON AND THEN THE CAR WITH TRACTION STREAKS SHOWING.

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THERE IS A FAULTY ACTUATOR IN THE AIR CONDITIONING SYSTEM THAT CONTROLS THE BLENDERS. IT CLICKS WHEN THE VEHICLE ISN'T RUNNING AND IT IS DRAINING THE BATTERY, UNLESS THE CAR IS RUN FREQUENTLY/DAILY

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THERE HAVE BEEN MULTIPLE TIMES THAT I'VE BEEN DRIVING W AND THE STEERING WHEEL LOCKS AND THE CAR SHUTS OFF. I HAVE TO COME TO A COMPLETE STOP PUT IT IN PARK AND RESTART IT. I'VE BEEN LUCKY I HAVEN'T BEEN REAR ENDED ,

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TL* THE CONTACT OWNS A 2013 CHRYSLER 200. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO HAYES CHRYSLER DODGE JEEP RAM OF LAWRENCEVILLE (LOCATED AT 719 DULUTH HIGHWAY 120, LAWRENCEVILLE, GA 30046, (770) 963-5251) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE CONTACT RETRIEVED THE VEHICLE, BUT THE FAILURE RECURRED APPROXIMATELY FIVE MORE TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

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TL* THE CONTACT OWNED A 2013 CHRYSLER 200. WHILE DRIVING ON THE HIGHWAY AT AN UNKNOWN SPEED, THE CONTACT WAS ALTERED BY ANOTHER MOTORIST THAT FLAMES WERE PRESENT UNDERNEATH HER VEHICLE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT EXITED THE VEHICLE AS TALL FLAMES ERUPTED UNDERNEATH THE ENGINE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A POLICE AND A FIRE REPORT WERE NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND THE INSURANCE COMPANY HAD THE VEHICLE TOWED TO A TOW YARD. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V043000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS AWAITING A CALL BACK TO DETERMINE IF THEY COULD INVESTIGATE THE CAUSE OF THE FIRE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

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MY CAR IS MAKING A TICKING NOISE EVERY TIME I HIT MY ALARM OR DRIVE IT. IF COMES TOM MY ATTENTION MY AJUACTOR DOOR IS GETTING STUCK AND MAKING THIS NOISE.

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I AM ALWAYS HAVING ELECTRICAL PROBLEMS. THE LIGHTS DON'T WANT TO TURN ON. THE AIR CONDITIONER DOES NOT WANT TO SWITCH ON. THE FANS DON'T WANT TO TURN ON. IT'S ALWAYS SOMETHING WITH THE ELECTRICAL. THE CAR WILL BE IN DIFFERENT MOTIONS AND SO THIS SOMETIMES WHEN I GO TO START IT OR SOMETIMES WHEN I AM DRIVING. IT CAN END UP BEING DANGEROUS WHAT IF THE ELECTRICAL GOES OUT WHILE I AM DRIVING

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MY VEHICLE WILL CUT OFF/STALL WHILE DRIVING, LOSING SPEED CONTROL. THIS HAS HAPPENED MORE THAN I CAN COUNT. ON RESIDENTIAL STREET, MAIN HIGHWAYS, AND FREEWAYS WHILE DOING SPEEDS UP TO 70MPH. IF I AM ABLE TO PULL OVER TO SAFETY I WOULD ATTEMPT TO START THE VEHICLE AND IT WOULD CRANK BUT WOULDN'T TURN OVER. AFTER 2HRS THE VEHICLE WOULD START. I'VE TAKEN IT INTO SEVERAL DEALERSHIPS TO BE DIAGNOSED AND THEY WOULDN'T BE ABLE TO DUPLICATE THE ISSUE. THE DEALERSHIP HOOKED UP A TRACKER AND SAID IT WAS ONE THING AND FIXED IT AND THE PROBLEM IS STILL HAPPENING. FIRST INCIDENT WAS MOTHERS DAY MAY 2017

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THE BATTERY LIGHT CAME ON THE CAR STARTED STALLING I GOT A JUMP OFF IT RAN FOR A SECOND AND STARTED STALLING AGAIN I JUMPED IT OFF AGAIN I TOOK THE NEGATIVE OFF AND LEFT THE POSITIVE ON IN THE CAR DIE TO ME THAT IS THE ALTERNATOR

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THE WINDSHIELD WIPERS RANDOMLY CUT ON WHILE DRIVING ON DAYS THAT THERE IS NO RAIN OR WATER PRESENT. THE AIR CONDITIONER ALSO CHANGES IT SETTINGS WHEN IT IS NOT ON "AUTO" AND MY CRUISE CONTROL WILL ONLY WORK ABOUT 30% OF THE TIME. IT WILL NOT SET TO THE SPEED I HAVE SELECTED.

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SOMETHING ELECTRICAL IS DRAINING MY BATTERY. WHEN I DRIVE, THE CHECK ENGINE LIGHT COMES ON, THE ABS, TRACTION, AND BRAKE LIGHT COMES ON WHILE DRIVING. WHEN I'M IDLE NOTHING HAPPENS. WHEN I'M ON THE HIGHWAY IT JERKS AND STALLS A BIT. I HAVE TO ACCELERATE A LOT TO KEEP IT GOING. I'VE HAD THE BATTERY REPLACE 2 TIMES IN THE PAST 3 MONTHS - BRAND NEW. IT KEEP DRAINING MY BATTERY. THE ALTERNATOR WAS FINE. I TOOK IT TO THE DEALERSHIP THEY TOLD ME THEY CAN'T READ IT IF THE LIGHTS ARE NOT ON. BUT IT ONLY COMES ON WHEN I'M DRIVING. THE LIGHTS IN THE CAR, HEADLIGHTS, AND RADIO ALL GO OUT WHILE I'M DRIVING THEN BACK ON. THE HEADLIGHTS FLICKER. I'M ABOUT TO NEED TO HAVE THE BATTERY REPLACED NOW A THIRD TIME WITH NO HELP FROM THE DEALERSHIP. MY ENGINE LIGHT IS STILL ON AND AND IT DRIVES ROUGH AND I SMELL GAS WHEN I'M DRIVING. I JUST BOUGHT THIS CAR IN AUGUST AND I'VE HAD MORE ISSUES WITH IT THAN ANY OTHER VEHICLE I'VE EVER OWNED. I'VE ONLY RECEIVED 1 RECALL FOR THE VEHICLE, I BELIEVE IT SHOULD BE THOROUGHLY CHECKED BECAUSE IT'S TOO MANY ISSUES FOR A CAR THAT'S ONLY 4 YEARS OLD.

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ENGINE STOPPED WHILE WAITING AT RED LIGHT AND WOULD NOT START BACK UP. ALL LIGHTS RADIO ECT.. WERE WORKING. CAR HAD GAS. GOT A HOTSHOT, CAR STARTED BACK UP. THE NEXT DAY GO TO START CAR AND IT WOULDN'T START. 2DAYS WORK MISSED. UPSET$?!!

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WIPERS WON'T SHUT OFF, ELECTRICAL FAILURE

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TL* THE CONTACT OWNS A 2013 CHRYSLER 200. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS AND INSTRUMENT PANEL INDICATORS FLICKERED AND THE SEAT BELT, STABILITRAC, AND CHECK ENGINE WARNING INDICATORS ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 16,000.

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TL* THE CONTACT OWNS A 2013 CHRYSLER 200. THE CONTACT STATED THAT THE AIR CONDITIONER BLOWER MALFUNCTIONED AND THE FRONT WINDSHIELD COULD NOT BE DEFROSTED OR CLEARED WHEN DRIVING IN THE RAIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CAUSE OF THE FAILURE WAS DUE TO A FAULTY TIPM THAT NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 87,000.

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WHEN I PURCHASED THE VEHICLE IN 2013 IT WAS CONSIDERED USED AT THE DEALER AND SOON AFTER PURCHASING IT THE PASSENGER SEAT BELT WOULD NOT UNBUCKLE WHEN THE PASSENGER PRESSED THE RED BUTTON TO UNLATCH THE BELT. QUITE A FEW TIMES THE PASSENGER HAD TO LITERALLY CLIMB OUT FROM UNDER THE SEAT BELT TO GET OUT OF THE VEHICLE AND IF IT WAS STILL LATCHED I REALLY HAD TO PULL HARD TO GET IT TO UNBUCKLE. SOMETIMES ON LONG TRIPS I WOULD MAKE THE PASSENGER SIT IN THE BACK SEAT BECAUSE THIS BECAME QUITE AN ISSUE. SOMETIMES IT WOULD UNBUCKLE AS IT SHOULD HAVE AND OTHER TIMES I FOUGHT WITH IT SO HARD I NEVER THOUGHT IT WOULD UNBUCKLE. OF COURSE THIS WOULD HAPPEN WHEN THE CAR WAS STATIONARY BUT GETTING READY TO DRIVE WITH EVERYONE PUTTING ON THEIR SEAT BELTS AND IT WOULD ONLY BE THE OCCUPANT SEAT BELT THAT WOULD DO THIS WHEN I PARKED AND EVERYONE WAS DEPARTING THE VEHICLE. THE SEAT BELT WOULD NOT UNBUCKLE. I RECEIVED A RECALL NOTICE FOR THIS PROBLEM WITHOUT HAVING A SOLUTION ON OR NEAR THE RECALL DATE OF SEPTEMBER 13, 2016.. I HAVE BEEN CHECKING THE RECALLS.MOPAR.COM SITE AND THERE IS STILL NO SOLUTION. IF THERE WAS ANY KIND OF ACCIDENT WHERE THE OCCUPANT COULD NOT GET THE SEAT BELT UNBUCKLED AND THE AIRBAG NOT DEPLOYING IT COULD BE SEROUS IF NOT DEADLY. I HAVE THE ORIGINAL RECALL NOTICE AND A RECENT UPDATE STATING THE THEY STILL DO NOT KNOW HOW TO FIX THIS PROBLEM. WHO SENDS OUT A RECALL NOTICE WITHOUT A SOLUTION? THAT WORRIED ME RIGHT AWAY. I FEEL THEY SHOULD HAVE GIVEN THE PEOPLE THAT RECEIVED THIS RECALL NOTICE A SOLUTION RIGHT AWAY THERE ARE PEOPLE THAT HAVE MIGHT HAVE BEEN SERIOUSLY INJURED OR EVEN DIED BECAUSE OF THIS. THIS RECALL IS SOMETHING THAT THEY STATED IF SOMEONE OTHER THAN THE DEALER FIXED THE PROBLEM IT WOULD STILL HAVE TO GO TO THE DEALER TO MAKE SURE IT WAS FIXED CORRECTLY. IT STARTED HAPPENING RIGHT AWAY AND MAYBE THATS WHY IT WAS BACK AT THE DEALER.

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TL* THE CONTACT OWNS A 2013 CHRYSLER 200. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE OR PRODUCE A FAULT CODE. AFTER LEAVING THE DEALER, THE FAILURE RECURRED FOUR TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

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HEAD REST DEPLOYED WHILE DRIVING ON CITY STRRET, THE ENGINE ALSO SHUT DOWN WHILE MAKEING A LEFT HAND TURN AND WILL NOT START BACK UP THIS HAS CAUSED EVERY SENSOR LIGHT TO COME ON AS WELL. PRIOR TO THIS INCIDENT, MY THAT MY AUTOMATIC START AND LOCKS WERE NOT WORKING AND THE HEADLIGHTS WERE REALLY DIM. I TOOK IT TO AUTOZONE WHERE IT WAS ASSESSED AND THEY DETERMINED IT WAS NOT THE BATTERY.

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TL* THE CONTACT OWNS A 2013 CHRYSLER 200. WHILE DRIVING APPROXIMATELY 20 MPH AND MAKING A RIGHT OR LEFT TURN, THE POWER STEERING BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, WHILE DRIVING 50 MPH, THE VEHICLE DECELERATED AND STALLED. THE CONTACT WAS ABLE TO COAST INTO A PARKING LOT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED, WHICH CAUSED THE BATTERY TO FAIL. BOTH THE ALTERNATOR AND BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

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