What 627 owners told NHTSA about the 2013 Chrysler 200

Air bag light is on code B1C14 driver active headrest control circuit open

NHTSA ODI 11455776

The contact owns a 2013 Chrysler 200. The contact stated that his son parked the vehicle, and as he disengaged the seat belt and was exiting the vehicle, the air bag headrest inadvertently deployed and hit him on the back of the head. There were no warning lights illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The dealer and the manufacturer were not made aware of the failure. The contact referenced NHTSA Campaign Number: 17V640000 (Seats, Air Bags). The vehicle was not repaired. The approximate failure mileage was 74,000.

NHTSA ODI 11429936

Engine failure, speed control doesn't work, car keeps cutting off, does not pick up speed, jerks really bad, shifts gears by it self at times, air bags are recalled, the car has been at the chrysler dealership for over 6 months they keep saying different things are wrong with it not sure completely what the issues are just know a few. I was told the car is still jerking and cutting off which was the problem when I brought the car in they are charging me almost $800 for work done and was promised the car would be fixed but the car still has the same exact issues from the moment I brought it in. And being told it is still not drivable after being worked in by Chrysler mechanics for over 6 months.

NHTSA ODI 11418262

MY HEADRESTS WERE REPLACED DUE TO A RECALL HOWEVER, ONCE THEY WERE REPLACED MY CHECK AIRBAG LIGHT HAS COME ON AND WILL NOT GO OFF. I WAS BRUSHED OFF AND TOLD THAT IT WOULD TURN OFF AFTER A DAY OR SO. IT HAS NOT AND NOW I'M BEING TOLD (BY THE DEALERSHIP) THAT I CAN BRING IT IN HOWEVER, I'LL BE CHARGED $500.00 TO REPAY AND REPLACE. I HAD NO ISSUES OR INDICATION PRIOR TO MY HEADREST BEING REPLACED LEADING ME TO BELIEVE THAT THIS IS NO FAULT OF MY OWN. THIS IS A SAFETY HAZARD AND THE LACK OF CONCERN FROM DEALERSHIPS SERVICE DEPARTMENT HAS BEEN NOT ONLY DISHEARTENING BUT HAD ME VERY CONCERNED ABOUT THE SAFETY OF MY FAMILY AND MYSELF SERVING MY ONLY MEANS OF TRANSPORTATION IN FEAR THAT SHOULD I BE AN ACCIDENT, WILL MY AIRBAGS DEPLOY.

NHTSA ODI 11413238

CAR LOSS ALL POWER WHILE DRIVING DOWN A CITY STREET IN MOTION COULD NOT STEER OR DO NOTHING WOULD NOT CRANK UP AFTER ABOUT 10 MINUTES IT STARTED RIGHT UP.THIS HAS HAPPENED 5 TIMES WHILE DRIVING VERY DANGEROUS. THIS HAS BEEN GOING ON FOR ABOUT A YEAR. THE LAST TIME IT DID THIS IS FEBRUARY 18, 2021.

NHTSA ODI 11397047

ON 6/16/2018, I WAS INVOLVED IN A HIGHWAY ACCIDENT WHEN TRAVELING SOUTH AND A DEER RAN OUT ACROSS FROM THE NORTH SIDE OF THE HIGHWAY CRASHING RIGHT INTO THE FRONT DRIVERS SIDE OF MY VEHICLE THEN FLEW UP IN THE AND CRASHED DOWN RIGHT THREW MY WINDSHIELD WHILE I WAS TRAVELING AT A RATE OF SPEED OF 50 MPH. I WAS SEVERELY INJURED SINCE MY SEATBELTS FAILED TO RESTRAIN ME AND NONE OF MY AIRBAGS DEPLOYED AT THE TIME OF THE ACCIDENT. HOWEVER, MONTHS AFTER VEHICLE WAS REPAIRED FOLLOWING DEER COLLISION THE AIRBAG SPONTANEOUSLY DEPLOYED AND I SUFFERED SECONDARY INJURY. I NEED SOME ANSWERS ON WHY I WANTED NOTIFIED ABOUT THE RECALL BEFORE NOW. I JUST RECEIVED THE LETTER REGARDING RECALL ON THE VEHICLE'S AIRBAGS AND SEATBELTS TWO YEARS LATER! THIS IS UNACCEPTABLE. I HAVE PLENTY OF PHOTOS HOWEVER NEED TO UPLOAD, PLEASE CONTACT ME. THANK YOU

NHTSA ODI 11389241

AFTER STARTING MY CAR, A LIGHT ON DASH WARNS OF A AIRBAG ISSUE. ALSO THE MENU ON THE STEERING WHEEL IS NOT WORKING. IT'S ON, BUT STUCK ON THE TIRE PRESSURE SCREEN.

NHTSA ODI 11364851

THE PASSENGER SIDE ACTIVE HEADREST RESTRAINT (AHR) DEPLOYED DESPITE THE CAR BEING PARKED AND UNOCCUPIED. THE HEADREST WAS POORLY MANUFACTURED AS A PLASTIC PIECE INSIDE THE HEADREST CRACKED AND THEREFORE JOLTED FORWARD THE HEADREST ON IT'S OWN. THE CAR WAS OTHERWISE IN GOOD CONDITION BUT THE FAULTY HEADREST PRESENTS A MAJOR SAFETY HAZARD AS IT COULD DEPLOY WHILE DRIVING DOWN THE ROAD OR COULD HAVE CAUSED NECK/HEAD TRAUMA IF A PASSENGER HAD BEEN IN THE CAR.

NHTSA ODI 11341220

REFERENCE RECALL P60 FOR ALTERNATOR DIODE ISSUE. THE COMPLAINT VEHICLE HAS AN INTERMITTENT ISSUE WITH A DEAD SHORT TO GROUND CONDITION WITHIN THE ALTERNATOR. VEHICLE RUNNING WILL INTERMITTENTLY DEAD SHORT TO GROUND. THE VEHICLE SHUTS OFF UNEXPECTEDLY IN THIS CONDITION AND THE BATTERY AND ELECTRICAL SYSTEM IS COMPLETELY SHORTED AND NONFUNCTIONAL. IN THIS CONDITION I REMOVED THE ELECTRICAL CONNECTION TO THE ALTERNATOR AND VOLTAGE WAS RESTORED. REPLACED THE CABLE AND OBSERVED THE SHORT CONDITION AGAIN. IT IS VERY DISTURBING THAT THE SCOPE OF THIS ISSUE WAS NOT ADEQUATELY DEFINED INITIALLY. I HAVE ESCALATED THIS TO FCA DIRECTLY AND WAS PROVIDED WITH A REFERENCE NUMBER OF: 76150991, THEY HAVE SAID THAT THERE IS NOTHING THEY CAN DO AND THE REPAIR IS OUT-OF-POCKET UNTIL CHRYSLER ENGINEERING TO THE NHTSA MAKES A DIFFERENT DECISION. I TRULY BELIEVE THERE ARE SEVERAL PEOPLE WHO WILL UNKNOWINGLY REPLACE THE BATTERY AND START DRIVING AGAIN, PUTTING THEIR LIVES AND OTHERS ON THE ROAD AT RISK.

NHTSA ODI 11321999

I GOT A 2013 CHRYSLER 200 FROM MEGA AUTO OUTLET IN STAFFORD,VA.3-30-20 AND TRIED TO TAKE IT BACK TO MEGA AUTO OUTLET. I CALLED THE DEALERSHIP THE NEXT DAY ABOUT WHY THERE WASN'T A INSPECTION STICKER ON THE WINDSHIELD AND WHY WAS THERE SOME MUCH NOISE FROM THE REAR. THE SALESMAN THEN TOLD ME THAT THERE WAS A INSPECTION STICKER ON THE WINDSHIELD AND TOLD HIM THERE WASN'T AND I WAS GOING TO BRING THE CAR BACK BECAUSE IT WAS ILLEGAL TO SELL A CAR WITHOUT A INSPECTION STICKER. BUT HE REFUSED TO TAKE THE CAR BACK AND SAID TO ME IF I WAS TO BRING THE CAR BACK THAT THE POLICE WOULD THERE AND NOT TO BRING CAR BACK. I TOOK TO LOCAL GARAGE TO FIND OUT WHAT WAS WRONG WITH THE CAR BECAUSE IT WAS MAKING NOISES IN THE REAR OF CAR AND THE AIRBAG LIGHT WAS ON. I FOUND TOUT THAT THERE WAS ALL KINDS OF PROBLEMS WITH THE 2013 CHRYSLER 200 AND IT WAS UNSAFE TO DRIVE. I DON'T KNOW WHAT ELSE TO DO? *TR

NHTSA ODI 11321138

TL* THE CONTACT OWNS A 2013 CHRYSLER 200. THE CONTACT STATED THAT WHILE STATIONARY WITH THE ENGINE IDLING, THE FRONT PASSENGER SIDE HEADREST IMPACT UNIT DEPLOYED INDEPENDENTLY. THE VEHICLE WAS NOT INVOLVED IN A CRASH. NO INJURIES WERE REPORTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER ARRIGO DODGE LOCATED AT (2250 STATE RD. 7, MARGATE FL. 33063) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,000.

NHTSA ODI 11319825

CLOCKSPRING FAILED CAUSING LACK OF HORN AND POSSIBLE AIR BAG PROBLEMS.

NHTSA ODI 11277307

TL* THE CONTACT OWNS A 2013 CHRYSLER 200. THE CONTACT STATED THAT THE VEHICLE CONSTANTLY STALLED WITHOUT WARNING. THE CONTACT WAS UNCERTAIN IF A SERVICE WARRANTY WOULD COVER THE DIAGNOSTIC AND REPAIR COST. THE DEALER (RON BOUCHARD CHRYSLER DODGE RAM, 288 LUNENBURG ST, FITCHBURG, MA 01420, (978) 345-1800) WAS NOTIFIED AND INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALL CAMPAIGNS. THE DEALER DID NOT MENTION NHTSA CAMPAIGN NUMBERS: 13V043000 (FUEL SYSTEM, GASOLINE) AND 13V552000 (ENGINE). IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

NHTSA ODI 11204807

TL* THE CONTACT OWNS A 2013 CHRYSLER 200. WHILE DRIVING 30 MPH, THE CONTACT AND HIS SPOUSE WERE INVOLVED IN A CRASH WITH ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT'S WIFE SUSTAINED SEVERE WHIPLASH, AND INJURIES TO THE BACK AND HEAD. THE CONTACT INJURED HIS CHEST ON THE STEERING WHEEL. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE A NEW GRILL, BUMPER, PAINT AND DOORS WERE ADDED. THE CONTACT STATED THAT THE CRASH WAS RELATED TO NHTSA CAMPAIGN NUMBER: 16V668000 (SEATS AND AIR BAGS). THE VIN WAS INCLUDED IN THE RECALL. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 46,066.

NHTSA ODI 11197387

ON 02/24/2019 AT APPROXIMATELY 3:00 P.M., AFTER ATTENDING CHURCH SERVICES, I ENTERED MY CAR AND IMMEDIATELY NOTICED THAT THE DRIVER SIDE ACTIVE HEAD RESTRAINT (AHR) WAS DEPLOYED.

NHTSA ODI 11182539

TL* THE CONTACT OWNS A 2013 CHRYSLER 200. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO WELLS MOTOR COMPANY (1600 US HWY 27 S, AVON PARK, FL 33825, (863) 453-6644) WHERE THE CONTACT WAS INFORMED TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT TAKEN TO THE DEALER, DIAGNOSED, OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000.

NHTSA ODI 11181341

CAR HAD A RECALL OF AIRBAG MODULE (S61) & AFTER THIS WAS REPAIRED, IT HAS A SEATBELT WARNING FOR ACTIVE HEAD RESTRAINT BC14 (CIRCUIT OPEN). I'VE SEEN MANY POSTS ABOUT A SIMILAR PROBLEM WITH CHRYSLER CARS. AND, NOW I HAVE TO PAY TO GET THIS REPAIRED OR THE HEADREST MAY NOT OPERATE PROPERLY IN THE EVENT OF A REAR END ACCIDENT.

NHTSA ODI 11172707

TL* THE CONTACT OWNS A 2013 CHRYSLER 200. WHILE DRIVING 65 MPH, THE DRIVER'S SIDE HEADREST DEPLOYED UNINTENTIONALLY. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO GANLEY CHRYSLER DODGE JEEP RAM (310 BROADWAY AVE, BEDFORD, OH 44146, (440) 232-2121) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V282000 (ELECTRICAL SYSTEM, AIR BAGS) PRIOR TO THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 114,766.

NHTSA ODI 11170830

AIR BAG LIGHT IS ON AND WAS TOLD BY DEALERSHIP IT WAS SOMETHING WITH THE HEAD RESTRAINT....IN WITCH I SEE HAS BEEN RECALLED ALREADY BUT MY VEHICLE IS NOT INCLUDED IN THE RECALL WHEN I SEARCH MY VIN....HOW DO I TAKE CARE OF THIS

NHTSA ODI 11160775

TL* THE CONTACT OWNS A 2013 CHRYSLER 200. THE CONTACT STATED THAT THE ACTIVE HEADREST ON THE FRONT PASSENGER SIDE DEPLOYED WITHOUT WARNING. THERE WERE NO INJURIES. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. *TT*JB

NHTSA ODI 11154557

IN THE HEAT OF SUMMER THE DRIVERS SEAT HEADREST ANTI WHIPLASH RESTRAINT DEPLOYED

NHTSA ODI 11150730

TL* THE CONTACT OWNS A 2013 CHRYSLER 200. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED WHILE DRIVING. IN ADDITION, THE HORN FAILED TO FUNCTION. THE CONTACT WAS CONCERNED THAT THE AIR BAG MIGHT DEPLOY WHILE DRIVING. THE VEHICLE WAS TAKEN TO CROWN CHRYSLER DODGE JEEP RAM GREENSBORO (LOCATED AT 3710 W WENDOVER AVE, GREENSBORO, NC 27407, (336) 790-9850) WHERE IT WAS DIAGNOSED THAT THE AIR BAG CLOCKSPRING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 45,839.

NHTSA ODI 11141471

TL* THE CONTACT OWNS A 2013 CHRYSLER 200. WHILE DRIVING AT AN UNKNOWN SPEED, THE PASSENGER SIDE HEADREST AIR BAG DEPLOYED WITHOUT WARNING OR IMPACT. THERE WERE NO INJURIES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 110,000.

NHTSA ODI 11104140

TL* THE CONTACT OWNS A 2013 CHRYSLER 200. WHILE THE VEHICLE WAS AT A STOP, THE FRONT DRIVER'S SIDE HEADREST AIR BAGS EXPLODED WITHOUT WARNING OR IMPACT. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE MANUFACTURER PROMISED TO INVESTIGATE THE MATTER, BUT DID NOT GET BACK WITH THE CONTACT. THE CONTACT SUSTAINED MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

NHTSA ODI 11098944

2013 CHRYSLER 200 PASSENGER HEADREST DEPLOYED. SEPT 2017 HAD CHRYSLER 200 ORC REPLACED DUE TO RECALL. APRIL 27TH 2018 WHILE DRIVING AT APPROXIMATELY 20 MILES PER HR, THE PASSENGER SIDE HEADREST DEPLOYED FOR NO REASON, STRIKING MY PASSENGER IN THE HEAD.

NHTSA ODI 11090758