What 627 owners told NHTSA about the 2013 Chrysler 200

While driving, the safety mechanism on my driver's seat headrest malfunctioned and launched forward. I was distracted for a minute after while I tried to figure out what just happened. At first I thought someone rear ended me until I saw there was no one behind me. I saw what happened to the headrest after I pulled into a gas station. I didn't take it to a mechanic because they would've wanted over $700 to replace it, which I can't afford. I replaced it myself with a headrest I bought on EBay. I still have the malfunctioned headrest because I'm not sure at this point what to do with it. There was no prior warning of any kind.

NHTSA ODI 11621798

The contact owns a 2013 Chrysler 200. The contact stated that while the vehicle was parked and turned off the contact heard a loud explosion coming from the vehicle. The contact noticed that the front passenger's side headrest had exploded and separated with no warning light illuminated. No injuries were sustained. The vehicle was taken to the dealer, where it was diagnosed that the Occupant Restraint Control failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000.

NHTSA ODI 11620563

Car shuts down suddenly while driving causing the wheel to lock up and breaks unable to be pressed.

NHTSA ODI 11617938

The contact owns a 2013 Chrysler 200. The contact stated while driving at an undisclosed speed, the steering wheel was difficult to turn, and the vehicle lost motive power. The contact stated that while the vehicle was parked, the vehicle was started, and the air bag warning light was illuminated. In addition, the contact stated that the horn failed to function as intended. The contact later noticed that the driver's and passenger's headrest air bags had deployed unintendedly. The vehicle was taken to an independent mechanic twice; however, the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 99,879.

NHTSA ODI 11616491

The car randomly stalls while I am driving it. I lose all power to the car and the RPM's go to zero. I have to jiggle the fuse box and turn the key to the on position until I hear the fuel pump kick on, then I can start the car. I can tell when the car will stall on me when the RPM's fluctuate and the car stutters. My safety is put at risk to me and to other people because my car loses power while I am driving it. I lost power to the car four times this morning alone and almost got smashed by a 5th wheel truck. I have lost power on the freeway while my children were in the car with me. My husband is a mechanic and he thinks it is the fuse box that needs to be replaced.

NHTSA ODI 11612972

3 months ago my passanger head rest popped open. Tried to close but couldnt. Today my driver seat head rest popped open as I was driving

NHTSA ODI 11612935

The contact owns a 2013 Chrysler 200. The contact stated while driving at approximately 25 MPH, the vehicle stalled. No warning light was illuminated. The vehicle was taken to the local dealer for a diagnostic test, but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.

NHTSA ODI 11605857

The contact owns a 2013 Chrysler 200. The contact stated that while the vehicle was parked, the front passenger's side seat headrest deployed and struck the back of the head of the front passenger seat occupant. Additionally, the contact stated that the front driver's side seat headrest deployed while the contact was occupying the seat on another occasion. There were no injuries sustained by the driver or passenger seat occupant. The vehicle was taken to the dealer, where the cause of the failure could not be determined. The dealer was charging a fee for the headrests replacement, but the contact declined to pay for the repair. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V640000 (Seats, Air Bags); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 75,000.

NHTSA ODI 11602632

Broken active head restraint while placing the passenger seat in a slight reclining position. It broke the rod and plastic in the head rest so that it separates (no support for the head). Meaning there is a chance of possible injury to the head and neck of the passenger in the event of an accident.

NHTSA ODI 11602799

The engine stalls without warning. The car is available for inspection upon request. There are no warning lamp messages or other symptoms before the engine stalls.

NHTSA ODI 11601787

I was driving home and while stopped at a light, the passenger headrest popped off its frame without being triggered by a collision or other event. Researching online, it seems this is the same issue that many others have had with the Active Head Restraint deploying randomly due to a failed piece of plastic used in the design.

NHTSA ODI 11600491

The contact owns a 2013 Chrysler 200. The contact stated that while driving at an undisclosed speed, the driver's side headrest air bags were deployed unintendedly. The contact stated that the passenger’s side headrest air bag had deployed independently before the other failure. There were no warning lights illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The failure mileage was 36,000.

NHTSA ODI 11591788

The contact owns a 2013 Chrysler 200. The contact stated while driving at an undisclosed speed, the driver’s side rear headrest air bags exploded causing the driver to get whiplash. The vehicle was taken to the mechanic where it was diagnosed with having a manufacturer defect; however, the vehicle was not included in any recalls. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 85,000.

NHTSA ODI 11590659

Got my 2013 Chrysler 200 limited in March 2022 , car would stall and lose power about a couple times a week , took to garage they said it was the psm either had to be replaced or reset , but soon after that my heat stopped working on passanger side blew cold and driver side blew earm , now back on to the stalling , my fiance noticed when checking things under hood that the battery was grounded on top but he said from where it's grounded they should have never painted it , but cleared paint off area and corrosion off the battery terminals and areas and My car has not stalled out again

NHTSA ODI 11588226

Car keeps stalling stops suddenly can crash or accident in freeway specially took it dealer several times cant find issue not safe to drive almost got hit in freeway when stall suddenly date when it happens almost every time i drive it or every other day have bought different oarts also n continues stalling

NHTSA ODI 11588262

The Active Headrest Restraint (AHR) failed. It deployed without cause and was inspected by the dealer. The issue was a small piece of plastic used in the manufacturing process. My wife was driving the car and out of nowhere a loud noise and she was struck in the back of the head. Luckily, she was driving at a slower speed and no other cars were around, she nearly went completely into the other lane. Had other cars been on the road, there would have been an accident. We took the car to the dealership when it happened with the passenger headrest a couple of years ago and the guy told us he ordered the parts to fix it, but it would take six months. We went back and he no longer works there an never ordered any parts. Since only my wife drives this car, we just let it go about the passenger headrest and moved on. I believe this is in regards to recalls S61 & T56. Both headrests are deployed and cannot be reset. To make matters worse, now the airbag warning light is illuminated at all times. An issue with airbags can be very serious and very dangerous if not addressed. After speaking on the phone with FCA customer care, I was told this was fixed in 2014 (2-3 years before the recall was issued) & that it was out of warranty. I do not believe it was fixed, maybe someone inspected the car, but it was not repaired. The dealer wants to charge me $1,000 to replace the headrests and that is something I cannot do. The recall site states "Safety recalls include any problem encountered with an FCA US LLC product related to the safe operation of the vehicle or the safety of the occupants. FCA US LLC will correct the problem, at no charge, even if the vehicle is out of warranty and you are not the original owner." this clearly does not matter to Chrysler. I have no other choice but to drive the vehicle with the airbag warnings on. I am hoping you can help. This is my last resort. It has not been inspected by the manufacturer and there were no warning lights prior to this.

NHTSA ODI 11583842

Coming to a stop at a red light or stop sign card jerks starters then shuts down. Almost got in an accident two or three times because of this safety situation I am having with the drivetrain and the engine stall. This happens all the time from the time I purchased the vehicle.

NHTSA ODI 11580254

The contact owns a 2013 Chrysler 200. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to be restarted. Several unknown warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 13V282000 (Electrical System, Air Bags), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 172,000.

NHTSA ODI 11575315

The contact's fiancé owns a 2013 Chrysler 200. The contact stated that while the vehicle was parked and turned off, his fiancé heard a loud explosion coming from the vehicle. The contact's fiancé looked inside the vehicle and discovered that the front passenger's side headrest had exploded and separated. The front passenger's side headrest air bag had been deployed. The vehicle was taken to the dealer, where it was determined that the front passenger's side headrest needed to be replaced. The contact was informed that the repair was not covered under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact related the failure to Technical Service Bulletin: 23-027-20 (Active Head Restraint X84 Warranty Extension); however, the vehicle was not covered under the TSB. The failure mileage was approximately 84,000.

NHTSA ODI 11574471

The contact owns a 2013 Chrysler 200. The contact stated that while the vehicle was parked and unoccupied, the front driver's side seat headrest exploded without impact. The contact drove the vehicle to the residence. The contact's husband purchased the headrest from the dealer and replaced the headrest. The contact related the failure to an unknown recall. An unknown dealer and the manufacturer were notified of the failure, but no assistance was provided. The manufacturer denied reimbursement. The failure mileage was approximately 40,300.

NHTSA ODI 11572378

The contact owns a 2013 Chrysler 200. The contact stated that while driving at an undisclosed speed, the vehicle stalled. Additionally, a fuel odor was detected while driving after refueling the vehicle. The check engine and several unknown warning lights were illuminated. The vehicle was coasted to the side of the roadway. The contact was able to restart the vehicle. The contact diagnosed the vehicle and retrieved DTC Codes: P0736 and P0456; however, the vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 13V043000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The failure mileage was approximately 160,000.

NHTSA ODI 11564388

The contact owns a 2013 Chrysler 200. The contact stated that while driving at various highway speeds, the check engine warning light illuminated, and the vehicle would not properly accelerate while depressing the accelerator pedal. The contact indicated that the RPM was elevated before the vehicle lost motive power and stalled. The vehicle was towed to the local dealer who diagnosed the vehicle and determined that the Evaporator System Integrity Module was faulty and needed to be replaced. The part was replaced but the failure persisted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 115,000.

NHTSA ODI 11556941

For the past three months my car shuts off while driving for no reason without warning. Some times even when I am at a stop waiting for light to change while trying to accelerate to go it just shuts off and have to wait for some time to try to start it again. This problem started around May of 2023 and I have not found a solution. Replaced fuel pump based on a article I read on line, but problem continued as of today 11-23-2024

NHTSA ODI 11556590

Cold air from Passenger side only, hot air from Driver side this issue started about 1 year ago tried different technicians they all had different opinions, but none had seen this issue before.

NHTSA ODI 11556591

Car stalls randomly mostly at slow speed or idle but also upon acceleration and its throwing no codes

NHTSA ODI 11554627