What 627 owners told NHTSA about the 2013 Chrysler 200

TRIED TO START MY CAR AND WOULDN'T START. I REMOTE STARTED MY CAR WITH THE KEY AND IT STARTED RIGHT UP. THE CAR RAN NORMAL ALL THE LIGHTS ON DASH LITE UP, RADIO WAS PLAYING, AIR ON EVERYTHING SEEMED FINE. THEN I PUT THE KEY IN THE IGNITION AND IT SHUT RIGHT OFF BEFORE I COULD EVEN TURN THE KEY TO THE ON POSITION. THE RED SECURITY LIGHT FLASHES ON THE DASH BY THE SPEEDOMETER. NOW THE ONLY WAY THE CAR WILL START IS IF YOU REMOTE START THE CAR, UNLOCK IT AND PUT KEY IN IGNITION AND TURN TO ON POSITION. BUT SOMETIMES IT STILL DOESN'T START THAT WAY EITHER MAY HAVE TO TRY IT A COUPLE TIMES. I NEED TO FIGURE OUT WHAT IS WRONG WITH MY CAR ASAP!!! I BOUGHT THE CAR ONLY 6 MONTHS AGO FROM A USED CAR DEALERSHIP!!! PLEASE HELP!!!

NHTSA ODI 11083522

I WAS GOING STRAIGHT DOWN THE HIGHWAY. THERE WAS A VERY LOUD NOISE AND I WAS HIT IN THE BACK OF THE HEAD VERY HARD WHICH SORT OF STUNNED ME. I PULLED OFF THE HIGHWAY TO SEE WHAT HAD HAPPENED. I COULDN'T SEE A PROBLEM UNTIL I GOT OUT OF THE CAR THEN I DISCOVERED THE HEADREST HAD DEPLOYED.

NHTSA ODI 11081153

TL* THE CONTACT OWNS A 2013 CHRYSLER 200. WHILE THE VEHICLE WAS PARKED, THE ACTIVE HEAD REST DEPLOYED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO CARLOCK CHRYSLER DODGE JEEP RAM OF TUSCALOOSA (550 SKYLAND BLVD E, TUSCALOOSA, AL 35405, (205) 759-4421) TO BE DIAGNOSED. THE CONTACT WAS NOT PROVIDED INFORMATION AS TO THE CAUSE OF THE DEPLOYMENT. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,569.

NHTSA ODI 11080834

TL* THE CONTACT OWNS A 2013 CHRYSLER 200. WHEN THE CONTACT TURNED ON THE HEAT IN THE VEHICLE, ONLY THE DRIVER'S SIDE WOULD HEAT UP, NOT THE PASSENGER SIDE. THE FAILURE PREVENTED THE WINDOW ON THE DRIVER'S SIDE FROM DEFROSTING AND MADE IT HARD FOR THE CONTACT TO SEE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 48,000.

NHTSA ODI 11079772

JUST PURCHASED MY 2013 CHRYSLER 200 ON 01/20/2018 FROM A USED CAR DEALER PRE OWNED WITH 76590 MILES ON IT TODAY IS 3/13/2018 AND I WAS DRIVING DOWN THE ROAD ON A BUSY ROAD AND FIRST MY CHECK ENGINE LIGHT CAME ON AND THEN THE CAR ACCELERATED ON ITS ON AND THEN THE CAR WARNING LIGHTS CAME ON BLINKING RED AND THE OTHER LIGHT STEADY YELLOW AND THE CAR STALLED IN TRAFFIC LUCKILY I WAS ABLE TO PULL OVER OUT OF THE ROAD AND NOT HIT BY ANOTHER CAR THIS IS A VERY SERIOUS ISSUE AND I URGE YOU TO PLEASE LOOK AT THIS MATTER THIS IS NOT GOOD SOMEONE COULD HAVE BEEN HURT NOT BEING ABLE TO CONTROL MY CAR IT IS NOT FIXED YET AND I SPENT A LOT OF MONEY TO PURCHASE THIS CAR SO PLEASE ADRESS AS QUICKLY AS YOU CAN TO THIS MATTER THANKS.

NHTSA ODI 11078977

TL* THE CONTACT OWNS A 2013 CHRYSLER 200. WHEN THE VEHICLE WAS STARTED, THE CONTACT DETECTED AN ODOR OF RAW FUEL UNDERNEATH THE DASHBOARD. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO IMPERIAL VALLEY HYUNDAI (634 THOMAS DR, EL CENTRO, CA 92243), BUT THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE BECAME MORE INTENSE AFTER A YEAR. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND KEPT OVERNIGHT FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. MAY-4-2018 VEHICLE STARTED HAVING PROBLEMS IN 2016 WITH STRONG ODOR OF RAW FUEL UNDER THE DASH ON DRIVER SIDE. SMELL IS PROMINENT WHEN VEHICLE IS STARTED AND THEN DIMINISHED AFTER 10 MINUTES OF DRIVING. PROBLEM WAS REPORTED ON 12-27-16 AND SERVICE ADVISOR DID NOT DETECT A FUEL SMELL. ON 3-7-18 THE PROBLEM WAS REPORTED AGAIN AND NO SMELL WAS DETECTED A SECOND TIME. WILL KEEP MONITORING THE CAR. *TT

NHTSA ODI 11076705

I BOUGHT MY CHRYSLER 2013 3 1/2 YEARS AGO THIS YEAR IT STARTED CUTTING OFF ON ME WHILE DRIVING I WOULD BE IN MY GARAGE START THE CAR UP BACK IT UP JUNE IN REVERSE AND THE CAR WILL JUST SHUT OFF ONE TIME I WAS ON THE ROAD DRIVING AND I JUST STOPPED I HAD TO RESTART IT

NHTSA ODI 11076766

WE HAVE REPLACED THE POWER STEERING PUMP TWICE THINKING THAT WAS THE PROBLEM FOR THE HARD STEERING. IT TURNS OUT THAT IT IS THE RACK AND PINION THAT IS GOING OR HAS GONE OUT WHICH LEADS TO THE HARD STEERING PROBLEM. THE HARD STEERING HAPPENS WHEN THE VEHICLE IS IN MOTION AND WHILE TURNING. IT IS ALSO HARD TO TURN THE STEERING WHEN CAR IS STATIONARY.

NHTSA ODI 11076327

MY TRANSMISSION HAS HAD NOTHING BUT PROBLEMS SHIFTING,RACING RPMS,BANGING AND CLUNKY PLUS THE GEARS ARE SEARCHING. THE SOFTWARE HAS BEEN UPDATED ALONG WITH ITS RECALLS. BECAUSE THERE IS NO CODE WHEN PRESENT OR ENGINE LIGHT. CHRYSLER WILL NOT CALL IT NOT WORKING. BUT THEY STATE ITS WORKING FINE BECAUSE NO CODES OR ENGINE LIGHT. THE DEALER GAVE ME A HARX TIME WITH IT AS A TRADE IN. THE BRAKES HAVE BEEN AN ISSUE AND THEY HEAR THE NOISE BYT STATE THEY ARE FINE WHEN IN FACT THEY DONT ALWAYS STOP WHEN PRESSING DOWN. MY FRONT END AND STEERING HAS BEEN TAKEN APART AND REPLACED SO MANY TIMES . THE FRONT END SCAPES CLUNKS STILL. I EXPLAINED TO BOTH CHRYSLER CORP AND ARRIGO DODGE CHRYSLER IN WEST PALM BEACH. IM STILL HAVING PROBLEMS. THE CAR FEELS LIKE I LOSE CONTROL OF THE CAR. I HAVE A BAD CAR SERVICE RECORDS STATE ALL THE REPAIRS. AND THE DEALER IS NO HELP WHEN THE CAR WAS BUMBER TO BUMBER COVERAGE . ALL THEY DID WAS YEAR DOWN TAKE APART WHICH THEY HAVE DONE SHOTTY WORK. AND RIPPED OFF ME . I HAVE NO RECOURSE THAN TO BE STUCK WITH THIS SO CALLED DREAM CAR OF MINE. $30,000 INVESTMENT DOWN THE TUBES.

NHTSA ODI 11076338

TL* THE CONTACT OWNS A 2013 CHRYSLER 200. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (SCHUMACHER CHRYSLER/DODGE/JEEP IN DELRAY BEACH, FLORIDA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT *TR

NHTSA ODI 11074939

I AM ALWAYS HAVING ELECTRICAL PROBLEMS. THE LIGHTS DON'T WANT TO TURN ON. THE AIR CONDITIONER DOES NOT WANT TO SWITCH ON. THE FANS DON'T WANT TO TURN ON. IT'S ALWAYS SOMETHING WITH THE ELECTRICAL. THE CAR WILL BE IN DIFFERENT MOTIONS AND SO THIS SOMETIMES WHEN I GO TO START IT OR SOMETIMES WHEN I AM DRIVING. IT CAN END UP BEING DANGEROUS WHAT IF THE ELECTRICAL GOES OUT WHILE I AM DRIVING

NHTSA ODI 11074471

IT WAS MY FIRST TIME PURCHASING A CAR. I THOUGHT I WAS GOING TO A LEGIT BUSINESS, NORTH AMERICAN AUTO GROUP. THEY ARE RIP OFFS. THEY SOLD ME A CAR WITH A CRACK WINDSHIELD AND TOLD ME I HAD TO FIX IT MYSELF BECAUSE THEY WAS NOT MAKING MUCH OFF THE CAR FOR THEM TO FIX IT, THEY TOLD ME THEY WAS UNABLE TO GIVE ME AN INSPECTION STICKER BECAUSE THEY DON'T DO THOSE, THE BRAKES STARTED TO GIVE OUT WHILE I WAS DRIVING AND I WENT BACK TO LET THEM FIX IT. THEY SAID THEY DO NOT DO BRAKES AND IT'S NOT INCLUDED IN MY WARRANTY, THAT'S UP TO ME TO GET CHANGED ON MY OWN. OPENING AND CLOSING THE DOOR HAS LEFT ME WITH A DENT ON THE PASSENGER SIDE. THE TIRES ARE HORRIBLE. THE STRUTS NEEDS TO BE FIXED AND I NEED A WHEEL ALIGNMENT. ALL OF THESE THINGS WERE SUPPOSE TO BE FIXED BEFORE I EVEN PURCHASED THE CAR.

NHTSA ODI 11066592

EVER SINCE I PURCHASED THIS VEHICLE IN JULY, 2017, THE CHECK ENGINE LIGHT KEEPS COMING ON WITH THE MESSAGE "GASCAP" SHOWING ON THE ODOMETER. I HAVE TAKEN IT TO BE CHECKED NUMEROUS TIMES, AND NO ONE CAN FIGURE OUT WHAT THE PROBLEM IS. I'VE ALSO REPLACED THE GASCAP THREE TIMES. I DON'T SEE WHERE THE VEHICLE WAS BROUGHT IN IN 2013 ON THE CAR FAX REPORT FOR FUEL TANK PROBLEM RECALL. CAN YOU PLEASE HELP ME? I NEVER RECEIVED A RECALL NOTICE FOR THIS SINCE I JUST BOUGHT THE CAR IN 2017.

NHTSA ODI 11066628

TL* THE CONTACT OWNS A 2013 CHRYSLER 200. THE CONTACT STATED THAT COLD AIR WAS COMING FROM THE PASSENGER SIDE VENT WHEN THE DEFOGGER WAS ACTIVATED, WHICH PREVENTED THE WINDSHIELD FROM DEFROSTING. THE VEHICLE WAS NOT TAKEN TOA A THERMOSTAT WAS CLOGGED WITH GLUE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RESEARCHED THE FAILURE ONLINE AND FOUND THAT THE GLUE THAT WAS USED IN THE MANUFACTURING PROCESS MELTED AND CLOGGED THE DEFOGGER LINES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 11065812

THE DEFROSTER AND HEATER ONLY BLOW COLD AIR, THEY NO LONGER BLOW ANY WARM OR HOT AIR, WITH THE TEMPERATURE CONTROLS ON MAXIMUM HEAT. THE HEATER CORE IS BLOCKED WITH SLUDGE. WHEN THE CAR WAS MANUFACTURED, THE COOLANT WAS MIXED WITH A MACHINING OIL THAT IS DESIGNED TO PLUG ANY PINHOLES THAT DEVELOP IN THE RADIATOR. OVER TIME, THIS ADDITIVE CAUSES SLUDGE TO FORM IN THE COOLANT. THAT SLUDGE BLOCKS THE HEATER CORE. FLUSHING THE COOLING SYSTEM DOES NO GOOD. CHRYSLER HAS BEEN ADVISING DEALERSHIP SERVICE ADVISORS TO REPLACE THE RADIATOR, HEATER CORE, OIL COOLER, AND OVERFLOW TANK TO SOLVE THE PROBLEM. THIS IS COMMON ON 2012, 2013, AND 2014 CHRYSLER 200'S. THE PICTURES I HAVE ATTACHED SHOW THE SLUDGE IN THE OVERFLOW TANK THAT FORMS IN THE COOLING SYSTEM AND BLOCKS THE HEATER CORE. THE PLUGGED HEATER CORE PREVENTS THE FRONT WINDSHIELD DEFROSTER FROM WORKING, CREATING HAZARDOUS AND DANGEROUS BLOCKED VISIBILITY WITH THE FRONT WINDSHIELD FOGGING OVER, PARTICULARLY DURING WINTER MONTHS. ADDITIONALLY, SNOW OR ICE PRECIPITATION BUILDUP ON THE WINDSHIELD CAN NOT BE MELTED WHILE THE CAR IS BEING OPERATED.

NHTSA ODI 11065645

TL* THE CONTACT OWNS A 2013 CHRYSLER 200. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. WHILE ATTEMPTING TO RESTART THE VEHICLE, THE CONTACT HAD TO WAIT APPROXIMATELY ONE HOUR FOR IT TO RESTART. ADDITIONALLY, WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE RPMS REVVED, BUT THE VEHICLE FAILED TO ACCELERATE. THE CONTACT HAD TO DRIVE 20 MPH OR THE VEHICLE WOULD STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MIKE RIEHL'S ROSEVILLE CHRYSLER JEEP RAM (25800 GRATIOT AVE, ROSEVILLE, MI 48066, (586) 859-2500) WHERE NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN BACK TO MIKE RIEHL'S ROSEVILLE CHRYSLER JEEP RAM WHERE THE FUEL PUMP WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO RAY LAETHEM CHRYSLER DODGE JEEP RAM (18001 MACK AVE, DETROIT, MI 48224, (313) 884-7210) WHERE IT WAS DIAGNOSED THAT THE PCM, FUEL PUMP, AND CRANK SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO SUBURBAN CHRYSLER DODGE JEEP RAM OF TROY (1790 MAPLELAWN DR, TROY, MI 48084, (248) 585-8800) WHERE NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO JIM RIEHL'S FRIENDLY CHRYSLER JEEP (32899 VAN DYKE AVE, WARREN, MI 48093, (888) 834-3916) WHERE NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE CONTACT WAS OFFERED A FEE, BUT DECLINED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

NHTSA ODI 11064468

TL* THE CONTACT OWNS A 2013 CHRYSLER 200 CONVERTIBLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS). THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BILL BRYAN CHRYSLER DODGE JEEP RAM (3401 US-441, FRUITLAND PARK, FL 34731, (352) 702-9103) CONFIRMED THAT THE REMEDY WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11063692

TL* THE CONTACT OWNS A 2013 CHRYSLER 200. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE BEING OPERATED AT LOWER SPEEDS. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE RECURRED ON APPROXIMATELY SIX OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT COULD NOT BE REPLICATED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V552000 (ENGINE) AS A POSSIBLE SOLUTION; HOWEVER, THE VIN WAS NOT INCLUDED IN THE CAMPAIGN. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000.

NHTSA ODI 11063242

12/22/2017 MY FRONT END STARTED BOUNCING AND SHAKING, ON THE FREEWAY IT GOT REALLY BAD I WAS SCARED AND MY GRANDSONS GOT VERY UPSET AND THOUGHT WE WE GOING TO CRASH. I THOUGHT THE ENGINE WOULD FALL OUT THE BOTTOM, OR MY LEFT FRONT TIRE WAS GOING TO FALL OFF, ALSO THE BRAKE LITE COMES ON SOMETIMES EVERY 15 MINS., NOW TODAY SPENT ALL DAY TRYING TO TALK TO ANY CHRYSLER SERVICE PERSON TO CALL ME BACK ! NO ONE DID! MY CAR DIED LAST NIGHT NO CRANK NO START IM STUCK IN SACRAMENTO AT MY DAUGHTERS, I WAS TO WORK 3:30 TO MIDNIGHT TO NIGHT 01/15/2018 , REALLY HOPE I DON'T LOSE MY JOB ! WENT ON YOUTUBE EVERYONE HAD THE SAME PROBLEM AND CANT FIX...

NHTSA ODI 11062919

TL* THE CONTACT OWNS A 2013 CHRYSLER 200. WHILE DRIVING VARIOUS SPEEDS, THE DEFROSTER FAILED. A LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 11063031

MY VEHICLE WILL CUT OFF/STALL WHILE DRIVING, LOSING SPEED CONTROL. THIS HAS HAPPENED MORE THAN I CAN COUNT. ON RESIDENTIAL STREET, MAIN HIGHWAYS, AND FREEWAYS WHILE DOING SPEEDS UP TO 70MPH. IF I AM ABLE TO PULL OVER TO SAFETY I WOULD ATTEMPT TO START THE VEHICLE AND IT WOULD CRANK BUT WOULDN'T TURN OVER. AFTER 2HRS THE VEHICLE WOULD START. I'VE TAKEN IT INTO SEVERAL DEALERSHIPS TO BE DIAGNOSED AND THEY WOULDN'T BE ABLE TO DUPLICATE THE ISSUE. THE DEALERSHIP HOOKED UP A TRACKER AND SAID IT WAS ONE THING AND FIXED IT AND THE PROBLEM IS STILL HAPPENING. FIRST INCIDENT WAS MOTHERS DAY MAY 2017

NHTSA ODI 11062120

SAFETY RECALL S61 / NHTSA 16V-668. THIS WAS ALREADY FIXED AND COMPLETED BY THE EWALD CHRYSLER DEALERSHIP IN FRANKLIN WI, PHONE 414-369-4552 A COUPLE MONTHS AGO. THE WEBSITE INDICATES THIS RECALL IS STILL OUTSTANDING AND I RECEIVED A NOTICE IN THE MAIL JUST LAST WEEK. COULD YOU PLEASE FIX THE WEBSITE TO SHOW THIS HAS BEEN RESOLVED. THIS WAY YOUR RECORDS WILL BE CORRECT AND I WILL NO LONGER RECEIVE MAIL ABOUT THE S61 RECALL. THANK YOU SO MUCH! P.S. I ALREADY SENT AN EMAIL THROUGH THE 'MOPAR' WEBSITE TODAY AS WELL.

NHTSA ODI 11062144

TL* THE CONTACT OWNS A 2013 CHRYSLER 200. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GANDRUD DODGE CHRYSLER JEEP RAM IN GREENBAY, WISCONSIN WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11061402

I WAS DRIVING ON THE FREEWAY WHEN I NOTICED SMOKE COMING FROM UNDERNEATH MY HOOD AND THE SAME TIME MY CAR WAS LOOSING POWER I GLANCED AT MY WARNING LIGHTS IN WHICH THERE WAS NO WARNING INDICATION THAT MY CAR WAS HOT NOR DID THE ENGINE LIGHT APPEARED. I FINALLY PULLED TO THE SIDE OF THE FREEWAY ALMOST CAUSING A PILEUP WITH A BIG RIG I PROCEEDED TO OPEN THE HOOD WHEN I NOTICED OIL THROUGHOUT THE ENGINE I TAKE IT TO THE DEALERSHIP IN WHICH THEY CONTACTED THE WARRANTY DEPT IN WHICH THE CAR WAS STILL UNDER WARRANTY.MY CAR SAT AT THE DEALERSHIP FOR APPROXIMATELY 60 TO 90 DAYS THE WARRANTY DEPT WANTED VARIOUS PIC OF THE ENGINE A DIANOGSTIC TEST WAS PERFORMED THE OUTCOME WAS EVERYTHING WAS PROPERLY RUNNING THE DEALER SHIP FOUND A PISTON RING THAT CAME OFF THE PISTON AND A NEW ENGINE HAD TO BE PUT IN THAT'S WHEN THE WARRANTY DEPT DENIED MY CLAIM STATING IT WAS MY FAULT BECAUSE I CHANGED MY OIL IN WHICH I DID AT LEAST 4 TO5 TIMES A DAY I MAILED THEM PROOF OF MY PURCHASES OF THE OIL SUPPLIES I BOUGHT BUT WAS STILL DENIED THE CAR DEALERSHIP TOOK IT UPON THEMSELVES TO PAYOFF THE REMAINING BALANCE OF 10000 BECAUSE I COULDN'T AFFORD TO BUY A NEW ENGINE WHICH WAS UNDER WARRANTY CAN YOU PLEASE ASSIST ME THE CAR DEALERSHIP HAS BEEN AVOIDING ME AS WELL AS MY PHONE CALLS IAM A SPORTS OFFICIAL IN WHICH I LOST ALOT OF WORK DUE TO NO TRANSPORTATION [XXX] THANK YOU FOR YOUR TIME. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11057738

TL* THE CONTACT OWNS A 2013 CHRYSLER 200. DURING COLDER WEATHER CONDITIONS, THE FRONT PASSENGER SIDE VENT BLEW COLD AIR WHEN THE HEATING FUNCTION WAS UTILIZED. THE FAILURE CAUSED THE WINDSHIELD NOT TO DEFROST MIDWAY OVER TO THE FRONT PASSENGER SIDE, WHICH AFFECTED THE CONTACT'S VISIBILITY. THE DEALER (SOLOMON CHRYSLER DODGE JEEP RAM, 409 NATIONAL PIKE W, BROWNSVILLE, PA 15417, (724) 785-8000) DIAGNOSED THAT THE HEATER CORE HAD RED SLUDGE, THE DASHBOARD HAD TO BE REMOVED, AND THE HEATER CORE NEEDED TO BE FLUSHED. THE DEALER DID NOT STATE THAT THE HEATER CORE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT ISSUE A RECALL. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA ODI 11057095