Jan 6, 2020SteeringCrash
TL* THE CONTACT OWNS A 2013 CHEVROLET MALIBU. THE CONTACT STATED THAT THE WHILE TURNING THE STEERING WHEEL, THE STEERING WHEEL WOULD LOCK AND THERE WOULD BE AN ABNORMAL NOISE WITHOUT WARNING INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO HOLIDAY AUTOMOTIVE SALES LOCATED AT 321 N ROLLING MEADOWS DR, FOND DU LAC, WI 54937, WHERE THEY WERE UNABLE TO DETERMINE THE FAILURE. THE FAILURE WOULD CONTINUE TO OCCUR ON SEVERAL OCCASIONS. THE CONTACT ALSO STATED THAT WHILE DRIVING A 50 MPH AND TURNING THE STEERING WHEEL TO THE LEFT INTO A CURVE, THE STEERING WHEEL LOCKED WITHOUT WARNING. AS A RESULT, THE VEHICLE CRASHED INTO A DITCH. NO INJURIES OR DAMAGES OCCURRED DUE TO THE FAILURE AND THE POLICE WERE NOT CALLED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE AT A STEADY 20 MPH TO HEISER CHEVROLET LOCATED AT 2620 W WASHINGTON ST, WEST BEND, WI 53095 WHERE THE VEHICLE REMAINED IN THEIR POSSESSION AND PROVIDED A LOANER VEHICLE. THE MANUFACTURER WAS NOTIFIED ABOUT THE FAILURE AND FILED A CASE WITH THE MANUFACTURER, THE CONTACT HAD YET TO HEAR BACK FROM THE MANUFACTURER. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
NHTSA ODI 11297377
Jun 18, 2019SteeringElectrical systemElectronic Stability Control (esc)Crash
TAKATA RECALL THE LIGHTS ON MY DASH KEPT GOING IN AND OUT WHILE I WAS DRIVING AND WHILE STATIONARY. WHILE MY CAR WAS OFF, WITH NO KEY IN THE IGNITION, THE GAUGES WOULD MAKE CLICKING SOUNDS AND BOUNCE UP AND DOWN ABOUT AN 8TH OF AN INCH. THE LIGHTS ON THE DASH WOULD STAY OFF FOR DAYS AT A TIME, MAKING IT IMPOSSIBLE FOR ME TO SEE HOW FAST I WAS GOING OR HOW MUCH GAS WAS IN THE CAR. SOMETIMES THE LIGHTS WOULD CLICK ON FOR ABOUT 30 SECONDS AND THEN THE SPEEDOMETER WOULD BE STUCK AT THE LAST SPEED I WAS GOING AT, FOR DAYS, WITHOUT SHOWING ANYTHING ON THE DIGITAL SPEEDOMETER. WHEN I TOOK IT TO GET LOOKED AT, NO CODES WERE FOUND. MY CAR KEPT DYING WHILE I WAS DRIVING, WENT AND HAD MY BATTERY AND ALTERNATOR TESTED AND THEY WERE 100% FINE. CAR DASH LIGHTS STARTED FLASHING ON AND OFF WHILE I WAS GOING AROUND A CURVE. CHECK ENGINE, OIL, WIPER FLUID, GAS LIGHT, EVERYTHING FLASHED ON AND OFF, THEN MY STEERING LOCKED UP, CAUSING ME TO GO OFF OF THE ROAD AND HIT A TREE. MY CAR WAS TOTALED.
NHTSA ODI 11221009
Aug 9, 2017SteeringCrash
WHILE DRIVING ON THE HIGHWAY THE POWER STEERING WENT OUT (EVERYTHING BLINKED OFF FOR A COUPLE OF SECONDS AND THEN BACK ON) PULLING THE CAR TO THE LEFT SUDDENLY AND MY CAR WENT INTO THE MEDIAN AND HIT A TREE. WHEN THE POWER CAR CAME BACK ON IT SAID SERVICE POWER STEERING AND THEN SERVICE STABILI TRAC. THERE WAS SIGNIFICANT DAMAGE TO THE FRONT OF MY VEHICLE.
NHTSA ODI 11014082
Jul 28, 2017SteeringElectrical systemElectronic Stability Control (esc)Crash
WHEN DRIVING THE CAR THE RADIO PANEL, AIR CONDITIONING, CONTROL PANEL AND POWER STEERING GOES OUT. WHEN DRIVING OVER 45 MPH ON THE HIGHWAY, THE ENGINE WILL NOT STOP. HOWEVER, WHEN DRIVING 45 MPH OR BELOW ON CITY STREETS, THE CAR WILL SHUT COMPLETELY OFF AND I WILL HAVE TO RESTART THE CAR. EVERYTHING GOES COMPLETE OFF. THIS HAS BEEN AN ONGOING ISSUE FOR SEVERAL MONTHS NOW. THE CAR HAS HAD THIS ISSUE WHILE IN TRAFFIC AND I WAS HIT FROM BEHIND. FORTUNATELY, WE WERE PULLING OFF FROM A STOP LIGHT AND THE IMPACT WAS NOT ENOUGH TO CAUSE AN INJURY. I HAVE RESEARCHED ON YOUTUBE AND ONLINE AND THERE ARE SEVERAL OTHER CONSUMERS WITH THIS EXACT SAME ISSUE. ALSO, THE CHECK ENGINE LIGHT NEVER COMES ON BUT IT DOES SAY SERVICE POWER STEERING AND SERVICE STABILI TRAK. SOMETIMES WHEN THE CAR IS NOT MOVING (PARKED) IT WILL ALSO CUT OFF. ONCE, I WENT TO START THE CAR AND IT WOULD NOT START AND IT WOULD NOT ALLOW ME TO REMOVE THE KEY. I TRIED MAKING SURE THE CAR WAS IN PARK (WHICH I KNEW IT WAS BECAUSE IT HAD BEEN PARKED FOR HOURS) BUT NOTHING WOULD MOVE. I ALMOST HAD IT TOWED AND THEN OUT THE BLUE EVERYTHING POPPED ON. CHEVROLET ADVISED THAT THEY "THINK" IT COULD BE THE BATTERY CABLES AND THE FUSE BOX BUT CANNOT GUARANTEE THAT THIS WILL FIX THE ISSUE. I HAVE ALREADY PAID 167.00 FOR THEM TO "TIGHTEN" THE CABLES AND TELL ME WHAT THEY "THINK" MAY BE THE ISSUE. I ALSO HAVE VIDEO OF THE CAR WHILE HAVING THIS ISSUE BUT IT IS NOT IN THE FORMAT ALLOWED FOR UPLOAD. THE LAST TIME IT HAD THIS ISSUE WAS TODAY 07/28/2017.
NHTSA ODI 11011222
Sep 19, 2016SteeringElectrical systemEngineCrash
THE CHECK ENGINE LIGHT COMES ON AND STAYS ON - WHEN CHECKED AT THE DEALER THEY TOLD ME NO CODE FOUND FOR TWO YEARS, THEN AS TIME WENT ON IT STARTED ADDING SERVICE POWER STEERING AND AC/DC SHUT DOWN. AFTER NUMEROUS VISITS TO THE DEALER AND TWO MAJOR REPAIRS, THE CHECK ENGINE LIGHT STILL COMES ON, AND THE POWER STEERING LOCKS UP. ON AUGUST 24, 2016, I WAS DRIVING 50+ MPH ON A CURVY ROAD WHEN THE CHECK ENGINE LIGHT CAME ON, FOLLOWED IMMEDIATELY BY THE SERVICE POWER STEERING, FOLLOWED BY SOMETHING STABILIZER, FOLLOWED BY AC/DC SHUT DOWN, TO ENGINE OVERHEATED IDLE ENGINE. THE POWER STEERING LOCKED UP AND I WAS UNABLE TO STEER THE CAR AND RAN OFF THE ROAD. THE CAR WAS TOWED TO THE DEALER WHO HAD JUST WORKED ON THE CAR FOR THE SECOND TIME IN A MONTH, AND THEY FOUND NO CODES - NO SURPRISE! I COMPLAINED TO CHEVY FOR THE THIRD TIME AT CORPORATE LEVEL AND THEY HAD DENIED MY CLAIM AS BEING SAFETY RELATED. I FIND IT HARD TO BELIEVE THAT A CAR YOU SUDDENLY CAN'T STEER ISN'T CONSIDERED A SAFETY ISSUES. I ALSO FIND IT HARD TO BELIEVE THAT CHEVY CAN'T RECOGNIZE THAT THERE IS A PROBLEM WITH THE 2013 MALIBU. HOW MANY PEOPLE HAVE TO DIE BEFORE THEY ADDRESS THIS ISSUE? ALSO, WHY ARE THEY WAITING ON CODES WHEN THE PROBLEM IS MOST LIKELY AN ELECTRICAL/COMPUTER PROBLEM. IF THE COMPUTER ISN'T WORKING ITS NO SURPRISE THAT THE WARNINGS ARE NOT THROWING A CODE! COMMON SENSE! ALSO, A CAR DOESN'T THROW WARNING LIGHTS AND CHECK ENGINE LIGHTS WITHOUT SOMETHING SETTING IT OFF! HENCE YOU HAVE A PROBLEM!
NHTSA ODI 10908043
Apr 14, 2016SteeringCrash
MY WIFE WHO WAS 7 MONTHS PREGNANT WAS DRIVING THE VEHICLE AND THE STEERING LOCKED WHILE DRIVING ON THE HIGHWAY AT 55MPH.THANK GOD NO ONE WAS HURT, ALSO LOCKED AT LOW SPEED WHILE TURNING.WHENT TO 2 DIFFERENT CHEVY DEALERS WHO SAID THEY COULDNT FIND A PROBLEM. CONTACTED CHEVY USA WHO ADVISED ME THERE WAS THIS TYPE OF PROBLEM AND ISSUED A GM CASE# 8-1929724465. DEALER GRAND PRIZE CHEVROLET 11701 SW 152 STREET MIAMI FLORIDA IS NOW TRYING TO CHARGE ME FOR THE SOFTWARE REPAIR THAT GM SAID WOULD RESOLVE THIS HAZARDOUS DEFECT IN THEIR VEHICLE. STILL TRYING TO RESOLVE......
NHTSA ODI 10855607
Oct 29, 2015SteeringAirbagsCrash1 injury
VEHICLE MAKE, MODEL, AND YEAR: 2013 CHEVROLET MALIBU ECO VEHICLE VIN NO.: [XXX] INCIDENT DATE: 06/21/2015 INCIDENT TIME: 10:40:00 AM INCIDENT LOCATION: [XXX] APPROXIMATE MONETARY VALUE: 100000 ARE YOU WILLING TO TESTIFY IN COURT REGARDING THIS COMPLAINT? (X)YES( )NO DID YOU COMPLAIN DIRECTLY TO THE BUSINESS? (X)YES( )NO IF SO, WHO? CHEVY CUSTOMER ACCURANCE WHAT WAS THE RESPONSE FROM THE BUSINESS? CASE #[XXX] NOTHING ON 9/7/2015 I BOUGHT THIS BRAND NEW CHEVY MALIBU ECO WITH A STICKER PRICE OF OVER $28.000 DOLLARS THERE WHERE MANY ISSUES AND RECALLS BACK IN NOV 2014 I GOT A LETTER FROM CHEVY REGARDING A SAFETY ISSUE WITH THE STEERING IN THIS CAR GM DID NOT DO A RECALL AS YOU KNOW IT WOULD HAVE COST THEM MILLONS OF DOLLARS TO DO A RECALL INSTEAD THEY SENT THIS LETTER OUT I TOOK THE LETTER TO THE CHEVY DEALER 2 TIMES THEY DID NOTHING ON 6/21/15 I WAS COMING FROM SEEING MY DYING MOTHER WHO WAS IN A LONG TERM CARE FOR 14 MONTHS SHE DID DIE LAST WEEK BUT ON THIS DATE I WAS DRIVING HOME ON THIS ROAD I DROVE 2 TIMES A DAY FOR 14 MONTHS THE GM CHEVY DEFECT CAUSED ME TO HAVE A CAR ACCIDENT WITH INJURY'S ME BEING INJURED THE STEERING WHEELS STAYED STRAIGHT AND CAUSED THE ACCIDENT I DID GET BLAMED FOR THE ACCIDENT LOST MY 2013 CHEVY MALIBU ECO WENT TO THE HOSPITAL WITH TRAMA FOR 6 TO 8 WEEKS PAID A FINE OF $439.00 THEN ON JULY 11 2015 I BOUGHT ANOTHER NEW CHEVY THE DEALER ACTION CHEVY SCAMMED ME I WAS TO PAY $21.200 FOR THE CAR MINUS THE $1500 REBATE THE CAR DEALER CHANGED IT TO I PAY $21.200 MINUS THE $1500 REBATE ACTION CHEVY ALSO SCREWED ME ON BUYING A 3RD CHEVY IN 12 YEARS I LOST MAYBE $100.000 PLUS MY CAR INS WENT UP BECAUSE OF THIS CHEVY GM DEFECT CHEVY /GM NEED TO DO A RECALL ATTORNEY NEEDS TO DO A CLASS ACTION LAW SUITE AGAINST CHEVY/GM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI 10787109
Oct 17, 2015SteeringAirbagsCrash1 injury
NOV 2014 I GOT A SAFETY STEERING ISSUE WITH IS CALL TOOK IT TO THE DEAL ACTION CHEVY 2 TIMES THEY DID NOTHING ABOUT LETTER # 14232 ON 6/21/2015 I HAD AN ACCIDENT BECAUSE OF THIS STEERING SAFET ISSUE THAT GM/CHEVY DID NOT DO ANYTHING ABOUT THEY DID NOT DO A RECALL BECAUSE IT WOULD COST MILLONS OF DOLLARS I GOT BLAMED FOR THE ACCIDENT THAT WAS BECAUSE OF GM/CHEVY ALL GM/CHEVY DID WAS OPEN A CASE # 8-1613872160 ON 10/9/15 AND GM/CHEVY DID NOTHING
NHTSA ODI 10783087