What 921 owners told NHTSA about the 2013 Chevrolet Malibu Eco

While driving my 2013 Chevrolet Malibu (2.5L), I experienced a sudden and severe failure of the braking system. [Insert exactly what happened here—for example: 'The brake pedal suddenly went completely to the floor,' 'The brakes unexpectedly locked up,' 'The vehicle experienced a sudden loss of braking power,' or 'The brake warning lights illuminated right as the brakes failed']. This occurred while traveling at approximately 25 mph on a one-lane road. This total/partial loss of braking power created an immediate safety hazard and a high risk of a crash. The vehicle had to be shifted into manual, then safely coasted to a stop. No prior warning signs or brake issues occurred immediately leading up to this event.

NHTSA ODI 11738680

My battery warning light on the dash is illuminated with the notification saying "service battery charging system." I've researched online and found out that more vehicles of the same year make and model of my vehicle have been recalled for the same issue, but when putting in my vin number my vehicle does not show up. This issue poses a high risk of danger if not fixed and I would like it to be fixed at dealership for free because I'm a single mother of 2 and can not afford it at the time.

NHTSA ODI 11735733

My backup camera is not working properly. I show a large cloudy spot in the view.

NHTSA ODI 11734799

The vehicle was purchased on 04/07 and represented with a mileage of 167,334 at the time of sale. No issues with the odometer or mileage accuracy were disclosed prior to purchase. On 04/08, the vehicle was taken to Walmart Auto Care Center for routine service, where it was identified and documented that the odometer/instrument cluster is not functioning and does not display or track mileage. Because the odometer is inoperative, the stated mileage cannot be verified, and the condition existed at the time of sale but was not disclosed. The vehicle was sold in a condition where accurate mileage could not be determined, despite a specific mileage being provided. The failure of the odometer creates a safety concern, as it prevents proper tracking of maintenance intervals, including oil changes, brake servicing, and other critical upkeep. This increases the risk of operating the vehicle with worn or unsafe components, which could lead to mechanical failure while driving. The issue has been confirmed by an independent service center, and documentation is available. The vehicle remains available for inspection upon request. No prior warnings, indicator lights, or disclosures were provided before purchase, and the defect was identified within one day of ownership.

NHTSA ODI 11734090

What component or system failed or malfunctioned, and is it available for inspection upon request? Yes How was your safety or the safety of others put at risk? The car stalls and/or shuts down while in use Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? Yes Were there any warning lamps, messages, or other symptoms of the problem before the failure, and when did they first appear? Use Purchase date 3/31/2026. First sign of issues 4/3/2026

NHTSA ODI 11731828

The electrical system has caused the car to stop mid traffic multiple times while driving. Had everything checked and it does it multiple times with my kids in the car. The transmission stalls and when you hit the gas it ramps up but doesn’t move until last minute and jumps causing the car to be unsafe nd jump into traffic . I see it has many recalls for this year and vehicle but yet my con isn’t showing up but it definitely has those issues . It not safe to drive at all. The electrical issue cause the battery to die over night constantly jumping it over and over to start it.

NHTSA ODI 11727402

THIS IS MY 3RD COMPLAINT (Ref: Previous Reports). THE VEHICLE IS NOW A TOTAL LOSS. 1. UNRESOLVED ENGINE/STEERING (Prior Complaints): This 2013 Malibu has a documented history of sudden engine stalling and total loss of power steering at highway speeds. Despite reporting this twice to the NHTSA and to GM, the manufacturer failed to provide a remedy. 2. RECENT SYSTEMIC COLLAPSE: Prior to the car becoming completely undrivable in my driveway, the instrument cluster suffered a total blackout (no speedometer/indicators). This matches GM TSB MC-10181662-9999, proving a known design defect in the electrical system/BCM. 3. RECALL DISCREPANCY: In addition to these engine/steering failures, a mandatory federal recall for the Rear Suspension Toe Link (20V764), which I was notified of in 2020, has 'vanished' from the system without being performed. 4. DENIAL OF SERVICE: The dealer is demanding a $1,900 diagnostic fee to even look at these documented, life-threatening safety defects, including the free federal recall. This is a violation of the Maryland Implied Warranty of Merchantability. On January 6, 2026, the check engine light illuminated, followed by a total instrument cluster blackout and electrical failure. The vehicle has been undrivable in my driveway since this total system collapse. This follows years of stalling and steering issues that the manufacturer failed to remedy."

NHTSA ODI 11726999

The contact owns a 2013 Chevrolet Malibu. The contact stated that while driving 25 MPH on the highway, there was a high-pitched sound coming from the vehicle, and the contact temporarily lost control of the vehicle. The driver was able to regain control of the vehicle. The vehicle was restarted afterwards, but became inoperable. The vehicle was taken to an independent mechanic and diagnosed with a rusted toe link and a fractured trailing arm. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 20V764000 (Suspension). The manufacturer was not notified of the failure. The failure mileage was 143,000.

NHTSA ODI 11727095

The contact owns a 2013 Chevrolet Malibu. The contact stated that while driving at an undisclosed speed, the serpentine belt detached. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that the serpentine belt needed to be reinstalled. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.

NHTSA ODI 11723333

Driver going 60+ mph hit metal guardrail, spun and slammed into concrete side of bridge. No airbags deployed

NHTSA ODI 11722735

I have not been involved in no incident or accident with anybody but my vehicle is installing up and dying in the middle of the road the power steering is locking up the battery is draining and the car is cutting off I had the battery replaced and I'm still losing power in my battery and I can't figure out why I'm not too long after the battery dying and the vehicle starting up and dying it started overheating for no known reason at all shortly after sorting the overheat my navigational system and my radio has started to fail I took it to several places to have it put on machines they can figure out why the check engine light is on or why the battery is dying because it's showing that it has battery the battery life they don't know why it's falling up and down I'm checking till not sound but other than that they're not getting no read out on the machine they put it off of I'll contact the dealership because on certain 2013 Chevy Malibu equals they have a recall on the general control module system Burger is being defensive but I'm on my specific then there's not a recall online but everything that happens with the defective general control module it sounds like what's going on with my car I'll contact it the dealership and they told me that although they had the recalls on the defective funeral control module if I was to take it to a dealership and it proved to be an effective general control module that I was still going to be liable for out-of-pocket expenses because my car is not covered under the van recall and I'm not understanding how that right or how that's legal when they have all these defects of recalls on these cars and if that's what's going on with mine how is it not the same thing

NHTSA ODI 11722387

The contact owns a 2013 Chevrolet Malibu. The contact stated that while idling at a stoplight, the vehicle suddenly stalled. The failure occurred on several occasions. The contact stated that after restarting the vehicle, the vehicle operated normally, but failed to immediately restart on several occasions. The vehicle was taken back to the dealer, who replaced the engine oil pump, but the failure persisted. The manufacturer and local dealer were not notified of the failures. The failure mileage was 125,000.

NHTSA ODI 11720246

Gradual battery charge loss, check engine light (MIL) illumination, and engine stall or failure to start. Burning/melting odor. Warning Lights: "Service Charging System" or battery light on dash. Electrical Failure: Vehicle stalled, won't start, has a dead battery. Noise/Smell: Burning odor, smoke from the trunk, or rattling/squealing noises. Specific Eco Model Issues: The 2013 Eco model (eAssist) has a known recall for a failing Generator Control Module but for some reason doesn't include my Vin number in the recall even tho I've experienced these same issues.

NHTSA ODI 11715081

The engine light came on, later while driving the car shuts down engine reduced speed, engine power reduced. I have to restart the car and sometimes that dont help. Also the (ABS) light came on service stabilitrak, my anti brakes went out

NHTSA ODI 11713299

Generator Control Module, I seen there was recalls on 2013 Chevy Malibu Eco equipped with eAssist. That is what my car is and the GCM is out of it.

NHTSA ODI 11712333

The front battery kept getting drained then one day it just wouldn't crank opened up the generator thing and noticed that it had been fried now my car won't crank or nothing and I don't understand why my car ain't in part of the recall for the generator control module

NHTSA ODI 11710544

Hybrid Power train issues. Haven't drove the car for more than a week and a half. Apparently was fixed but obviously was not. Could be the gcm or generator

NHTSA ODI 11709527

The contact owns a 2013 Chevrolet Malibu. The contact stated that while driving at an undisclosed speed, the vehicle experienced several electrical failures, causing a loss of power and the vehicle to stall. The vehicle also lost power steering and braking functionality. While inspecting under the hood, the contact discovered that the battery terminals were extremely hot to the touch. The vehicle was taken to the independent mechanic, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer and local dealer were not yet contacted. The failure mileage was 60,000.

NHTSA ODI 11695212

While driving my 2013 Chevrolet Malibu, the electrical system intermittently fails: the radio shuts off, the instrument cluster goes blank (gauges drop to zero, fuel/temperature show empty), headlights flicker off then on, and turn-signal indicators disappear. Warning messages such as “Service Theft” and “No Key Detected” appear, power steering becomes difficult, and the vehicle shakes, stalls, or even turns off completely at stop signs. Sometimes the engine continues running even after the car is shut off, overheating and producing a burnt smell. These failures began months ago, occur unpredictably, and have been witnessed by an independent shop. The loss of lights, steering, and cluster data creates a serious safety hazard, and the vehicle is available for inspection.

NHTSA ODI 11691303

my power steering intermittently 'locks"Cannnot remove key from ignition.Car loses its data memory, time &date go haywire. A lot of times car wont start.I have taken it a few times to my mechanic. He has run scans, but all the codes are clear.This is the problem.He has checked the Battery&Altenator, all fine.He tried cleaning some ground wires. He feels bad charging me money because he cant fix a problem that he doesnt see.!! When the car is in the shop,the intermittent problem is not evident.!!! Very frustrating.

NHTSA ODI 11688706

While my daughter has been driving our 2013 Chevrolet Malibu 2013, the vehicle continues to experience add loss of electric power. The dashboard display and infortainment system went down black. The problem first began -2019-2020 and continues to recur about once or twice a month. The most recent incident occurred on September 18, 2025, with my daughter behind the wheel. An independentc mechanic confirmed that cause is a manufacturer's defect in the fuse box located near the battery. He stated this is a widespread issue and refused to repair it, advising Chevrolet should address it. Chevrolet Waldorf kept my car for over a month but only replaced the battery, could find the issue, which did not resolve the defect. This recurring failure creates a serious safety risk to the driver, passenger, and others on the road because the car can lose power and steering at anytime. This issue was he subject of prior NHTSA complaint I submitted in 2020 (ID 11315997), and it has continued despite the report. Everytime this defect occurs with Chevrolet Malibu 2013... my family's safety, and the safety of others on the road is placed in jeopardy. GM must be held accountable to correct this ongoing safety defect beforer more lives are placed at risk, and NHTSA's response wil demonstrate where consumer safety is being prioritized or neglected. The upload PDF shows the name BUTTERFLIES (is me asking questions) in a malibu forum date 2021.

NHTSA ODI 11688107

GM reclassified a known safety defect affecting over 300,000 vehicles as a “special coverage campaign” instead of a recall. This has allowed them to deny timely repairs and loaner vehicles, leaving owners without safe transportation.I have been without my vehicle since August 2021. I began actively trying to repair it again in June 2025, and the dealer has had it for the past week with no resolution. Both Benton Chevrolet and Gwatney Chevrolet in Arkansas have refused to coordinate a loaner despite GM’s ability to authorize one. My family is displaced, and this is a safety hazard.GM Case #[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11685459

I got sick and I split a utility pole. The airbags did not deploy

NHTSA ODI 11683959

The contact owns a 2013 Chevrolet Malibu. While driving at 55 MPH, the "Service Battery Charging System" message was displayed, followed by the battery warning being illuminated. Simultaneously, the Service Stabili-trak, power steering, and ABS messages were displayed. The vehicle immediately lost steering assist, and the steering wheel became firm, and while depressing the brake pedal, the vehicle failed to slow down as intended. The vehicle was steered to the side of the road. Subsequently, the headlights turned off, the interface shut off, and the vehicle stalled. The vehicle was towed to an independent mechanic, who diagnosed that the alternator was running at 11 volts instead of 13 volts. The mechanic determined that both the alternator and the GCM (Generator Control Module) needed to be replaced; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 260,000.

NHTSA ODI 11683448

The knob that slides and opens the hidden compartment behind the radio has melted and gets black goo all over everything. It's definitely a widespread problem that many people have experienced and should be recalled. I can't find just a replacement knob without replacing the entire thing.

NHTSA ODI 11680746