What 921 owners told NHTSA about the 2013 Chevrolet Malibu Eco

ALL ELECTRICAL INSIDE CAR GOES OUT OR ON AND OFF WHILE DRIVING. ALL DASH GAUGES, SPEEDOMETER, GAS GAUGE, RADIO, HEAT/AC, TURN SIGNALS, ETC. CAR STILL RUNS BUT NOTHING ON INSIDE WORKS. I do not know if this control outage effects the ABS or Steering. It only last for a few seconds. It has happened several time will drive 50 to 70 MPH. I've let off the gas and try not to panic. Everything comes back on and I continue home. I'm scared to drive my car

NHTSA ODI 11427964

The contact owns a 2013 Chevrolet Malibu. The contact had received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the recall but informed the contact that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Invalid VIN.

NHTSA ODI 11427741

Instrument cluster goes out and is available for inspection. It first went out in the middle of driving 80 on the freeway with others in my vehicle. I have taken it to a Point S mechanic who has confirmed the issue and can be easily recreated just by turning the car on. Nobody has inspected other than a mechanic because I did not know that was even an option. No, there was absolutely no warning to indicate the issue, only the check engine light would work and that issue has been temporarily resolved. Due to research, I, along with many others, have come to the conclusion that it is a fault in manufacturing where one of the resisters in the cluster was not soldered correctly causing a failure in connection. I believe there should have been a recall on the equipment, especially seeing as how common this issue is and that the product isn't even made/sold anymore. It is upsetting to see the ratio of 2 investigations compared to over 700 complaints.

NHTSA ODI 11427383

The contact owns a 2013 Chevrolet Malibu. The contact stated that while attempting to turn on the front windshield defroster, the defroster failed to operate. The vehicle was taken to the dealer and diagnosed that the lever for the defrost door was broken and the blower motor was faulty. The dealer replaced the HVAC mode cam and levers however, the failure recurred with air coming out of different vents, not where it was designated. Additionally, the battery was failing causing the interior and exterior lights to dim. The vehicle was taken to an independent mechanic and diagnosed that the body control module needed to be flashed. The vehicle was taken to another dealer Piehl Chevrolet Buick GMC of Princeton (1402 N Main St, Princeton, IL 61356), and diagnosed that the mode actuator cam had failed and the dashboard was disassembled to access the actuator mode cam and found that the gears were not positioned correctly. The second dealer Piehl Chevrolet Buick GMC of Princeton repositioned the gears and flashed the body control module. The contact stated that the failure persisted and the vehicle was taken back Piehl Chevrolet Buick GMC of Princeton and the air delivery was inspected and found that while the vehicle was turned off with the key not in the ignition, the door module would move inadvertently, the doors and gears were possibly broken by the previous dealer when the HVAC mode cam and levers were replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed however, no assistance was provided. The failure mileage was 136,000.

NHTSA ODI 11425443

2013 CHEVROLET MALIBU. CONSUMER WRITES SEEKING REIMBURSEMENT FOR VEHICLE REPAIR.

NHTSA ODI 11425076

My vehicle (2013 Malibu) has a active recall that was issued 12-10-20 related to the tow links in the rear suspension. As of today, it has been over seven months and GM does not have a remedy to fix the issue with the suspension. As stated in the recall notice, if this problem is not remedied, it could lead to a crash. I find it unacceptable that GM has yet to find a solution to remedy this safety issue.

NHTSA ODI 11425214

The contact owns a 2013 Chevrolet Malibu. The contact received a notification for NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The contact stated that while driving at 40 MPH, she began to lose control of the vehicle upon entering the highway as the vehicle independently swayed from left to right. The contact pulled the vehicle over to the shoulder and inspected the vehicle but could not find any visible defects with the vehicle. The contact initially called the police for assistance and a police report was filed. The contact then called her brother who called a tow truck and had the vehicle towed to an independent mechanic. The mechanic stated that a tie rod had fractured due to severe corrosion which was linked to the recall. The mechanic replaced the tie rod. The local dealer had been notified of the failure and they referred her to NHTSA for assistance. The manufacturer was not notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was repaired. The failure mileage was approximately 86,000. Vin tool confirms parts not available.

NHTSA ODI 11424623

The contact owns a 2013 Chevrolet Malibu. The contact received notification of NHTSA campaign number 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

NHTSA ODI 11424442

The contact owns a 2013 Chevrolet Malibu. The contact received notification of NHTSA campaign number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The contact had not experienced a failure. Vin tool confirms parts not available.

NHTSA ODI 11423552

The contact owns a 2013 Chevrolet Malibu. The contact received a recall notification for NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

NHTSA ODI 11423003

The contact owns a 2013 Chevrolet Malibu. The contact received notification of NHTSA campaign number: 20V764000 (Suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure however, the check engine warning light was illuminated. Vin tool confirms parts not available.

NHTSA ODI 11422856

The contact owns a 2013 Chevrolet Malibu. The contact received notification of NHTSA campaign number: 20V764000 (Suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was made aware of the issue however, the manufacturer was not made aware of the failure. The contact stated that the toe link fractured in the driveway. Vin tool confirms parts not available. the failure mileage was 70,000.

NHTSA ODI 11422649

The contact owns a 2013 Chevrolet Malibu. The contact received notification of NHTSA campaign number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. The VIN tool confirmed parts not available.

NHTSA ODI 11422117

Car is stuck in heat. Sometimes the controls come on by themselves and hard to turn off. Heat does not defrost the window it sometime make it worse and hard to see while driving. Was told that it is not the compressor but the wiring and programming of the control system. A recall for other years have been issued for similar issues. This is the third report filed.

NHTSA ODI 11420553

The contact owns a 2013 Chevrolet Malibu. The contact stated that the driver’s side seat became defective and would not remain sturdy while driving. The contact has had to duct tape parts of the seat to prevent the seat from moving while driving. The contact called and notified the dealer about the failure. An appointment was scheduled to diagnose the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

NHTSA ODI 11420407

The contact owns a 2013 Chevrolet Malibu. The contact received notification of NHTSA campaign number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

NHTSA ODI 11419952

Left rear toe link broke while driving causing the car to go out of control. Fortunately, there was no oncoming traffic at the time. So no collision. The part basically just snapped and broke. Had the car towed and repaired at the Chevy dealer in Lowell Michigan….But the charged me about $334.

NHTSA ODI 11419833

my whole dash board went out why i was driving could not see my speed or how much gas i have nothing was coming up

NHTSA ODI 11419630

The contact owns a 2013 Chevrolet Malibu. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was not yet available. The contact took the vehicle to an unknown local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11419331

The contact owns a 2013 Chevrolet Malibu. The contact received notification of NHTSA campaign number: 20V764000 (Suspension) however, the part to do the recall repair was not yet available. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

NHTSA ODI 11419172

The contact owns a 2013 Chevrolet Malibu. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the part to the recall repair was not available. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11418888

2013 Malibu is shutting off on its own while driving, vehicle restarts on its own. This occurs randomly when driving down the road. Some times vehicle is turning, sometimes it is when the vehicle is going straight. This first happened about May 15, 2021. It happened 3 times May 22, 2021. Steering does not work while engine is off. This is a very dangerous. We noticed radio stops working. We took it to Berger Chevrolet May 17,2021. They could not find a problem. They said a while guess would be to change the battery. We did not have battery changed.

NHTSA ODI 11418221

ALL ELECTRICAL INSIDE CAR GOES OUT OR ON AND OFF WHILE DRIVING. ALL DASH GAUGES, SPEEDOMETER, GAS GAUGE, RADIO, HEAT/AC, TURN SIGNALS, ETC. CAR STILL RUNS BUT NOTHING ON INSIDE WORKS.

NHTSA ODI 11416812

ON NUMEROUS OCCASIONS, VEHICLE HAS SHUT COMPLETELY OFF. BECAUSE IT IS AN ECO ENGINE, I ASSUMED IT WAS SIMPLY IDLING DOWN, WHILE STATIONARY A TRAFFIC LIGHT OR STOP SIGN, AS USUAL BUT THAT WAS NOT THE CASE. THE FIRST COUPLE OF TIMES THE VEHICLE SHUTOFF WAS AT TRAFFIC LIGHTS, AND DRIVE THROUGH LANES. AND THEN THE VEHICLE SHUTOFF WHILE ON THE INTERSTATE AT 70 MILES PER HOUR. SHORTLY AFTER THAT INCIDENT, THE CHECK ENGINE LIGHT CAME ON. I REPLACED THE BATTERY BUT THE CAR HAS STILL HAD TO BE JUMPED OFF THREE TIMES SINCE THE REPLACEMENT. AND WHEN I HAD THOSE CODES REPAIRED, NOW THE VEHICLE DRIVES AS IF IT ISN'T GETTING GAS AND THEN ALL OF SUDDEN IT WILL JERK AND ACCELERATE QUICKLY. LASTLY, WHEN THE BRAKES ARE USED ON SEVERAL OCCASIONS, THE PEDAL WILL SUDDENLY GO ALL THE WAY TO THE FLOORBOARD, THEN COME AND TIGHTEN TO POINT I CAN BARELY PRESS THE BRAKES. I HAVE REPLACED THE BRAKES ON THREE SEPARATE OCCASIONS AND THE MECHANICS DO NOT UNDERSTAND WHAT IS CAUSING THAT ISSUE TO OCCUR.

NHTSA ODI 11416125

TL* THE CONTACT OWNS A 2013 CHEVROLET MALIBU. THE CONTACT STATED THAT AT START-UP, THERE WAS AN ABNORMAL SOUND WAS COMING FROM THE ENGINE. THE CONTACT OPENED THE HOOD AND FOUND THAT THE GENERATOR BRACKET HAD FRACTURED. THE CONTACT STATED THAT THE BATTERY WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VEHICLE WAS NOT YET REPAIRED. THE CONTACT REFERENCED AN UNKNOWN MANUFACTURER'S RECALL THAT WAS RELATED TO THE FAILURE. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THAT THE RECALL HAD EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 76,000.

NHTSA ODI 11416178