What 921 owners told NHTSA about the 2013 Chevrolet Malibu Eco

AIR BAG INDICATOR LIGHT IS ON. SERVICE AIRBAG MESSAGE APPEARS WHEN STARTING VEHICLE. THE BUMPER TO BUMPER WARRANTY HAS EXPIRED BUT NOT THE POWERTRAIN. IS THIS COVERED BY WARRANTY AND IS IT SAFE TO DRIVE VEHICLE?

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WHILE DRIVING, SERVICE AIR BAGS ,SERVICE ANTI TEFT SYSTEM,WARNINGS COME ON, A/C,RADIO SHUT OFF ASWELL AS GAS ,SPEED ODOMETER,ALL GAUGES SHUT DOWN.

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AIR BAG DEPLOYED IN ACCIDENT CAUSING DAMAGE TO FACE CHEST LEG ALSO SEATBELT CAUSED SEVERE BRUISING TO LOWER ABDOMEN.

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MY 2013 CHEVROLET MALIBU WAS INVOLVED IN A HEAD ON COLLISION AND THE AIRBAGS DID NOT DEPLOY. THE VEHICLE WAS IN MOTION AT THE TIME OF THE WRECK.

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VEHICLE MAKE, MODEL, AND YEAR: 2013 CHEVROLET MALIBU ECO VEHICLE VIN NO.: [XXX] INCIDENT DATE: 06/21/2015 INCIDENT TIME: 10:40:00 AM INCIDENT LOCATION: [XXX] APPROXIMATE MONETARY VALUE: 100000 ARE YOU WILLING TO TESTIFY IN COURT REGARDING THIS COMPLAINT? (X)YES( )NO DID YOU COMPLAIN DIRECTLY TO THE BUSINESS? (X)YES( )NO IF SO, WHO? CHEVY CUSTOMER ACCURANCE WHAT WAS THE RESPONSE FROM THE BUSINESS? CASE #[XXX] NOTHING ON 9/7/2015 I BOUGHT THIS BRAND NEW CHEVY MALIBU ECO WITH A STICKER PRICE OF OVER $28.000 DOLLARS THERE WHERE MANY ISSUES AND RECALLS BACK IN NOV 2014 I GOT A LETTER FROM CHEVY REGARDING A SAFETY ISSUE WITH THE STEERING IN THIS CAR GM DID NOT DO A RECALL AS YOU KNOW IT WOULD HAVE COST THEM MILLONS OF DOLLARS TO DO A RECALL INSTEAD THEY SENT THIS LETTER OUT I TOOK THE LETTER TO THE CHEVY DEALER 2 TIMES THEY DID NOTHING ON 6/21/15 I WAS COMING FROM SEEING MY DYING MOTHER WHO WAS IN A LONG TERM CARE FOR 14 MONTHS SHE DID DIE LAST WEEK BUT ON THIS DATE I WAS DRIVING HOME ON THIS ROAD I DROVE 2 TIMES A DAY FOR 14 MONTHS THE GM CHEVY DEFECT CAUSED ME TO HAVE A CAR ACCIDENT WITH INJURY'S ME BEING INJURED THE STEERING WHEELS STAYED STRAIGHT AND CAUSED THE ACCIDENT I DID GET BLAMED FOR THE ACCIDENT LOST MY 2013 CHEVY MALIBU ECO WENT TO THE HOSPITAL WITH TRAMA FOR 6 TO 8 WEEKS PAID A FINE OF $439.00 THEN ON JULY 11 2015 I BOUGHT ANOTHER NEW CHEVY THE DEALER ACTION CHEVY SCAMMED ME I WAS TO PAY $21.200 FOR THE CAR MINUS THE $1500 REBATE THE CAR DEALER CHANGED IT TO I PAY $21.200 MINUS THE $1500 REBATE ACTION CHEVY ALSO SCREWED ME ON BUYING A 3RD CHEVY IN 12 YEARS I LOST MAYBE $100.000 PLUS MY CAR INS WENT UP BECAUSE OF THIS CHEVY GM DEFECT CHEVY /GM NEED TO DO A RECALL ATTORNEY NEEDS TO DO A CLASS ACTION LAW SUITE AGAINST CHEVY/GM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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NOV 2014 I GOT A SAFETY STEERING ISSUE WITH IS CALL TOOK IT TO THE DEAL ACTION CHEVY 2 TIMES THEY DID NOTHING ABOUT LETTER # 14232 ON 6/21/2015 I HAD AN ACCIDENT BECAUSE OF THIS STEERING SAFET ISSUE THAT GM/CHEVY DID NOT DO ANYTHING ABOUT THEY DID NOT DO A RECALL BECAUSE IT WOULD COST MILLONS OF DOLLARS I GOT BLAMED FOR THE ACCIDENT THAT WAS BECAUSE OF GM/CHEVY ALL GM/CHEVY DID WAS OPEN A CASE # 8-1613872160 ON 10/9/15 AND GM/CHEVY DID NOTHING

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TL* THE CONTACT OWNS A 2013 CHEVROLET MALIBU. THE CONTACT'S VEHICLE CRASHED INTO THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE FRONT AND BACK OF THE HEAD, THE LOWER BACK, AND ACROSS THE CHEST THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. MA 10/15/2015 *CN

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WHILE DRIVING AT NIGHT WENT TO ROLL UP POWER WINDOWS WHICH IN TURN CAUSED MY HEADLIGHTS TO FLICKER AND ALL DASHBOARD INSTRUMENTS INCLUDING RADIO TO TEMPORARILY STOP WORKING. SUBSEQUENTLY GETS WORSE WHICH EACH OCCURRENCE. LAST OCCURRENCE AUTOMATIC HEADLIGHTS CAME ON AND SUBSEQUENTLY CAUSED LOSS OF POWER STEERING AND AIRBAG LIGHT ILLUMINATED. GRATEFULLY WAS ABLE TO RETAIN CONTROL OF CAR. SINCE FIRST OCCURRENCE IT HAS HAPPENED AT LEAST SIX TIMES AND SEEMS TO HAPPEN AT NIGHT OR WHILE HEADLIGHTS ARE ON.

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PASSENGER SIDE AIR BAG WILL NOT RESET ITSELF. *TR

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TL* THE CONTACT OWNS A 2013 CHEVROLET MALIBU. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE JERKED AND LOST POWER. THE THEFT ATTEMPTED WARNING MESSAGE AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE SENSING AND DIAGNOSTIC MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 12V224000 (ELECTRICAL SYSTEM) HOWEVER, THE VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. UPDATED 3/3/15*CN UPDATED 9/13/2017*CN

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I WAS RIDING IN THE CAR WITH MY WIFE AND COUSIN HEADING TO HER BROTHERS HOUSE. WE HAD JUST DROVE FROM OUT OF TOWN AFTER VISITING SOME FAMILY MEMBERS AND WAS TAKING MY COUSIN BACK HOME. WHILE DRIVING I NOTICE THE CAR ELECTRICAL SYSTEM ACTING UP IT WOULD SAY I NEEDED TO PUT AIR IN THE TIRE OR THE BACK TIRE WAS NOT FUNCTIONING CORRECTLY. IT ALSO WOULD SAY I NEEDED TO PUT MY SEAT BELT ON WHEN IT WAS ON. BUT THIS WAS NOT MY BIGGEST CONCERN MY WIFE WHILE DRIVING RAN OFF THE ROAD A STRUCK A TREE HEAD ON. HAD SHE HAD BEEN DRIVING FASTER THEN WHAT SHE WAS GOING I FELL AS IF SHE WOULD HAVE BEEN SEVERELY INJURED. THE AIRBAGS NEVER CAME OUT AND THIS WAS A CONCERN BECAUSE WHO KNOWS HOW MANY VEHICLES ARE AFFECTED BY THIS. I THANK GOD THAT HER INJURIES WERE NOT THAT SERVE AS WELL AS MY COUSIN AND I, ALTHOUGH PAIN WILL HEAL THE PAIN OF LOSING A LOVE ONE WILL NEVER HEAL. SO I ASK THAT YOU LOOK INTO BECAUSE THIS IS A SAFETY CONCERN, I KNOW IF HAD MY WIFE BEEN TOLD THAT HER AIRBAGS MAY OR MAY NOT DEPLOY SHE WOULD HAVE NEVER BROUGHT THE CAR....... *TR

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I LOST CONTROL OF MY CAR AND STUCK A TREE HEAD ON THE FRAME OF THE CAR WAS BENT AND MY RADIATOR WAS PUSHED BACK INTO THE ENGINE. MY AIR BAGS NEVER DEPLOYED AND THIS CONCERNS ME AFTER HEARING ABOUT ALL THE RECALLS THAT GM HAD. *TR

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2013 CHEVROLET MALIBU. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO VEHICLE SEAT BELT AND AIRBAG SENSORS FAILURE DURING AN ACCIDENT. *SMD THE CONSUMER AND HIS WIFE WERE INVOLVED IN A HEAD-ON COLLISION. THE IMPACT WAS SO SEVERE THAT THE REAR OF BOTH VEHICLES WENT UP IN THE AIR AND THE CONSUMER'S VEHICLE ROTATED AND LANDED WITH ITS TIRES OVER A GUARDRAIL. OCCUPANTS, FROM BOTH VEHICLES SUFFERED INJURIES. *JB UPDATED 12/15/14. *JB

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FRONT PASSENGER SEAT AIR BAG SENSOR TOO SENSITIVE?? THE FRONT PASSENGER AIR BAG LIGHT COMES ON AS WELL AS FRONT PASSENGER SEAT BELT REMINDER WITH MINIMAL WEIGHT AND/OR PRESSURE EXERTED ON SEAT. I NOTED A 12OZ SODA BEVERAGE WAS PLACED ON THE FRONT PASSENGER SEAT AND IN APPROXIMATELY LESS THAN 10 SECONDS THE VEHICLE LIGHT ILLUMINATED THAT THE AIR BAG WAS ON (IT ILLUMINATED OFF UNTIL THIS POINT) AND THE REMINDER TONE CAME ON TO REMIND TO FASTEN THE FRONT PASSENGER SEAT BELT. *TR

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I PURCHASED THIS VEHICLE ON FEBRUARY 7, 2013. BEFORE DRIVING OFF OF THE DEALER LOT, WE ASKED WHY AN AIRBAG LIGHT WAS FLASHING. THE DEALERSHIP ASSURED US IT WAS FINE AND DID NOT LOOK INTO IT. THEY LET US DRIVE THE CAR HOME. AFTER ABOUT A WEEK OF THE LIGHT CONTINUING TO FLASH AND THE CAR NOT RECOGNIZING THAT MY HUSBAND WAS IN THE PASSENGER SEAT AND TURNING THE PASSENGER AIRBAG ON, WE DECIDED TO TAKE IT INTO THE LOCAL DEALERSHIP TO GET IT CHECKED OUT. UPON TAKING IT THERE, WE LEARNED THAT THERE HAD BEEN AN ACTIVE RECALL ON MY CAR WITH THE AIRBAG POTENTIALLY BEING ABLE TO DEPLOY IF THE CAR BRAKED TOO HARD. SO WE FOUND OUT WE WERE SOLD THE CAR WITH AN ACTIVE RECALL AND IT WAS NOT FIXED BEFORE PURCHASE. AFTER THIS FIRST INCIDENT ON THE DAY I BOUGHT IT, THERE HAS BEEN NOTHING BUT PROBLEMS. THE GCM RECALLED, THE WIRING HARNESS RECALLED, BOTH WHICH COULD START A FIRE, I HAVE STEADILY LOST GAS MILEAGE AND NOW AVERAGE ONLY 26 MPG, IF I'M LUCKY, NOT THE 37-40 ADVERSTISED, THERE IS A BUZZING NOISE WHEN TRYING TO GO IN AND OUT OF ECO MODE, WHICH THE DEALERSHIP ASSURED US WAS "PROBABLY NORMAL", AND NOW THERE IS SOME KIND OF SMOKE COMING OUT OF THE VENTS AND MOISTURE ALL OVER THE DRIVER SIDE FLOOR MAT. WE HAVE ALSO RECENTLY FOUND OUT THAT THIS MODEL WAS DISCONTINUED AFTER ONLY ONE YEAR. IN SPITE OF THIS, CHEVY WILL NOT DO ANYTHING ABOUT IT, BUT OFFER TO HELP US TRADE IT IN, AND EVEN THEN THEY WOULD NOT GIVE US WHAT THE CAR IS "WORTH". IN MY OPINION, IF CHEVY KNOWS THEY DID SOMETHING WRONG, THEY NEED TO TAKE CARE OF THEIR CUSTOMERS WHO BOUGHT THE WORTHLESS CARS TO BEGIN WITH. I AM A COMPLETELY DISSATISFIED CUSTOMER, YET THEY DON'T SEEM TO CARE, SO THEY HAVE NOW LOST NOT JUST ME AND MY HUSBAND AS CUSTOMERS, BUT ALSO FAMILY AND FRIENDS THAT HAVE HEARD OF OUR TERRIBLE AND UNSAFE EXPERIENCE. *JS

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2013 CHEVY MALIBU 1LS MANUFACTURED 11/20/12, CURRENTLY LESS THAN 7,000 MI. 1) CHROME & RADIO GLASS - WHEN SUN SHINES ON CONSOLE IT BLINDS DRIVER & DRIVER MUST COVER AREA WITH A SCARF OR JACKET; CONSOLE IS BEAUTIFUL TO LOOK AT, BUT NOT PRACTICAL FROM A SAFETY VIEWPOINT SINCE THE DRIVER IS BLINDED & CANNOT SEE UNTIL THE AREA IS COVERED FROM THE SUN. 2) WHEN AIR CONDITIONING WAS TURNED ON, A BLAST OF VERY HOT AIR CAME OUT; IT TOOK A COUPLE OF TIMES OF TURNING THE SETTINGS OFF & ON (AT LEAST 60 SECONDS OR LONGER) BEFORE THE HOT AIR STOPPED & THE AIR CONDITIONING CAME ON. THE HOT AIR COULD NOT BE IMMEDIATELY TURNED OFF. HAPPENED ONLY ONCE. 3) PASSENGER SIDE FRONT FENDER/BUMPER LOOSE - MAKES NOISE, CAN POP IT BACK IN, BUT ON HOT DAYS, IT POPS OUT, VIBRATES AND MAKES LOUD NOISE UNTIL POPPED BACK IN. 4) REAR WINDOWS - WHEN DOWN 1/2, 3/4 OR FULLY, VIBRATES, MAKES VERY LOUD NOISE THAT SOUNDS LIKE TIRES ARE COMING APART, CAUSING DRIVER TO IMMEDIATELY PULL OVER TO CHECK TIRES, THE DISTRACTION & BEING ON SIDE OF ROAD COULD BE A SAFETY ISSUE. 5) NO SPARE TIRE - UNABLE TO LOCATE A TIRE & RIM (OR DONUT TIRE) FOR PURCHASE TO INSERT IN TRUNK TIRE AREA. NO CAN OF GOOP, ALSO GOOP ONLY LASTS FOR 6 MONTHS & MUST BE DISCARDED & NEW CAN PURCHASED. NOT GOOD WHEN STRANDED IN INCLEMENT SNOWY WEATHER OR OUT IN THE HOT DESERT & MUST WAIT FOR TOW TRUCK. I LIKE MY CHEVY MALIBU VERY MUCH, IT HAS BEEN ABLE TO HANDLE ROUGH GRAVEL/DIRT ROADS IN INCLEMENT WEATHER, SNOW, & HIGHWAY TRAVEL. I PLAN TO TAKE IT TO THE DEALER SHORTLY FOR AN OIL CHANGE & TO TAKE CARE OF THESE ISSUES. WHAT I DON'T LIKE IS THAT I AM UNABLE TO TURN THE DRIVER AIRBAG OFF (I SIT LESS THAN 12 INCHES FROM THE WHEEL & AM CONCERNED THAT IF IT WERE TO DEPLOY I WOULD BE KILLED) & THAT THE VEHICLE IS FAIRLY LOW TO THE GROUND, MAKING SPEED BUMPS & GETTING OUT OF BUSINESSES WHERE THERE IS A DIP ONTO STREETS DIFFICULT. *TR

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I HIT A DEER GOING 55 MPH AND THE AIR BAG DID NOT DEPLOY. I GOT A STATEMENT ON THE SCREEN RIGHT WHEN IT HAPPENED SAYING AIRBAG SERVICE. I WOULD THINK HITTING SOMETHING GOING THAT FIRST WOULD DEPLOY AN AIRBAG. *TR

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WAITING AT A CORNER FOR A CLEAR SPOT TO CROSS FIVE LANE ROAD. WAS WATCHING A TRUCK WITH A SNOW PLOW WANTING TO TURN ONTO SAME ROAD THAT I NEEDED TO CROSS. LOOKED BOTH WAYS AND THEN BACK AT THE TRUCK. THE TRUCK DID NOT MOVE SO I PROCEEDED AND I ONLY MADE IT JUST BEYOND THE TURN LANE AND GOT HIT BY ANOTHER CAR. I TRIED AS FAST AS I COULD TO STAY IN THE TURN LANE BUT STILL GOT HIT. OTHER DRIVER DID NOT TRY TO AVOID US. WE WERE HIT HARD IN THE RIGHT FRONT OF OUR CAR. THE SPEED LIMIT ON THE ROAD I WANTED TO CROSS IS 55 MPH SO WE WERE HIT PRETTY HARD. NOW THIS IS WHERE WE GET MAD. OUR AIRBAGS DID NOT DEPLOY. MY WIFE AND I WERE SHAKEN VERY BAD. WE EACH HAVE A DOCTORS APPOINTMENTS AS WE ARE VERY SORE AND STIFF. *TR

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FIRST NOTICED A CREASE IN REAR SEAT SIDE AIRBAGS CAUSED BY REAR DOOR PANEL RESTING ON IT RATHER THAN HAVING CLEARANCE. AFTER THE DOOR HAD BEEN OPENED/CLOSED THROUGH USE OVER A PERIOD OF ONLY 6 MONTHS, IT IS BEGINNING TO RUB A POSSIBLE HOLE IN THE MATERIAL CONTAINING THE AIRBAG. DEALERSHIP SERVICE MANAGER HAD NEVER SEEN BEFORE AND SUBSEQUENT CHECK OF SOME NEW MALIBUS STILL ON THE LOT REVEALED THAT ALMOST ALL HAD SOME SORT OF INDICATION OF THE SAME PROBLEM. DON'T KNOW WHAT WILL HAPPEN IF MATERIAL ON AIRBAG IS BREACHED WITH A HOLE. *TR

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