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What 270 owners told NHTSA about the 2013 Chevrolet Impala
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
3 of 270 complaints match · Transmission & drivetrain · crash/fire/injury only · clear filters
Nov 16, 2021Transmission & drivetrainAirbagsCrash2 injuries
The contact owns a 2013 Chevrolet Impala. The contact stated that her vehicle would fail to start up after multiple attempts without warning. The contact stated that while her fiance was driving at 55 MPH, the vehicle shut off without warning which cause him to crash into a ravine. The air bags did not deploy upon impact. The contact and her fiance suffered minor scrapes and bruises but did not seek medical attention. A police report was filed at the scene. The vehicle was towed to an independent tow yard where it was deemed a total loss. The dealer was contacted about the incident and was informed that they could not pick up the vehicle to perform an investigation. The manufacturer had yet to be notified of the failure. The vehicle was destroyed. The failure mileage was unknown
NHTSA ODI 11440640
Oct 5, 2020Transmission & drivetrainElectrical systemFuel systemCrash1 injury
I DONT UNDERSTAND WHY MY CAR SHOWS NO MISFIRES UNTIL TODAY AND ITS THE FUEL CONTROL MODULE BUT IT RESETS AND GOES AWAY THEN BACK AGAIN LIKE ITS REMOTE CONTROL. WHILE STATIONARY BATTERY IS FAIR/ ALTERNATOR FAIR
NHTSA ODI 11362953
Apr 17, 2018Transmission & drivetrainEngineCrash
WAS DRIVING HOME ON THE INTERSTATE WITHIN NORMAL SPEED LIMIT. ALL OF A SUDDEN HIT SOMETHING RAN OVER SOMETHING AND THE CAR BEGIN TO LOSE OIL AND SHUT OFF. WHEN TOWED TO REPAIR SHOP WAS TOLD THE ENGINE HAD A DEFECT IN IT BC IT THREW A ROD AND RUINED THE ENGINE. THE REPAIR SHOP CONFIRMED I WAS NOT AT ANY FAULT BC THERE WAS PLENTY OF OIL AND ALL NEEDED MAINTENANCE WAS UPDATE. THE REPAIR SHOP CAN'T FIGURE OUT WHY THE ENGINE WOULD THROW A ROD AND DEEMED IT A DEFECT IN THE ENGINE. THE CAR WAS BOUGHT WITH 30K MILES AND NOW ITS 130K. NEVER HAD ANY PROBLEMS UNTIL THIS AND STATEFARM INSURANCE SAYS IT DOES NOT COVER THIS SITUATION. WILL BE SEEKING IF THE MANUFACTURER WILL REPLACE IT, BC IT HAPPENED NOT AT ANY FAULT OF MINE. IF ANYONE ELSE HAVE EXPERIENCED THIS PLEASE MAKE IT KNOWN FOR OTHER PPL AND STATE HOW YOU SOLVED IT. THKS
NHTSA ODI 11088534
Working with the data? Download all 270 complaints as CSV · fetched from NHTSA July 19, 2026
How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your
pre-purchase inspection list. Back to the
full 2013 Chevrolet Impala verdict →