What 270 owners told NHTSA about the 2013 Chevrolet Impala

I have driving on highway [XXX] heading back home to yucca valley from oceanside driving in the left lane my steering wheel locked up my vehicle swerved let into a street sign and thr vehicle proceeded to turn right swerving on the road losing control of the vehicle my airbag never deployed and my riverside tire as well the drives haft fell off the vehicle and now my car is completely totaled luckily there were no other vehicles involved but there was another person in the car with me when the incident occurred, we both he whiplash. Incident occurred in Morongo Valley near road runner mobile home trailer park in morngo valley INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11674400

Driving home on 9/3/22 I began to turn into a curve in the road at which time the brake light on dash came on and felt as though one wheel in the rear locked up.2 seconds later It caused my car to spin uncontrollable down the road and slide into ditch however I slid into a field entrance and it caused my car to roll more then once and landed on passenger side. Airbags did not deploy at any time during this accident.

NHTSA ODI 11485784

The contact owns a 2013 Chevrolet Impala. The contact stated that her vehicle would fail to start up after multiple attempts without warning. The contact stated that while her fiance was driving at 55 MPH, the vehicle shut off without warning which cause him to crash into a ravine. The air bags did not deploy upon impact. The contact and her fiance suffered minor scrapes and bruises but did not seek medical attention. A police report was filed at the scene. The vehicle was towed to an independent tow yard where it was deemed a total loss. The dealer was contacted about the incident and was informed that they could not pick up the vehicle to perform an investigation. The manufacturer had yet to be notified of the failure. The vehicle was destroyed. The failure mileage was unknown

NHTSA ODI 11440640

I DONT UNDERSTAND WHY MY CAR SHOWS NO MISFIRES UNTIL TODAY AND ITS THE FUEL CONTROL MODULE BUT IT RESETS AND GOES AWAY THEN BACK AGAIN LIKE ITS REMOTE CONTROL. WHILE STATIONARY BATTERY IS FAIR/ ALTERNATOR FAIR

NHTSA ODI 11362953

I'VE HAD MY 2013 LT IMPALA FOR 39 MONTHS I AM CURRENTLY FINANCING THIS VEHICLE HOWEVER THE ACTUATORS I KEEP REPEATING AND THEY KEEP GOING OUT CONSTANTLY AND THE REPAIRS ARE VERY EXPENSIVE I'VE REPLACED THESE MULTIPLE TIMES AND AFTER A MONTH IT DOES THE PROBLEM AGAIN WHICH ENDED UP DRAINING MY BATTERY EACH TIME. I HAVE REPLACED MY BATTERY FOR A BRAND NEW ONE AND EVERYTHING WAS FINE I GOT THE PROBLEM OF ALL 3 ACTUATOR FIXED AND HERE WE ARE NOW AND MY VEHICLE IS DEAD THE BATTERY WAS DRAINED BECAUSE THE ACTUATORS KEEP GOING OUT AND THE TICKING NOISE NEVER STOPS AND IT GOES EVEN WHEN I'M NOT PRESENT IN THE CAR AND RANDOM TIMES THROUGHOUT THE NIGHT WITHOUT THE KEY IN THE IGNITION*DT*JB

NHTSA ODI 11325898

2013 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO IGNITION SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WAS INVOLVED IN AN ACCIDENT. THE AIRBAGS DID NOT DEPLOY. THE CONSUMER STATED THE KEYS BEING WEIGHTED COULD CAUSE THE IGNITION TO SWITCH OUT OF POSITION. *JS

NHTSA ODI 11315316

THE AIR BAGS DID NOT DEPLOY WHEN I WAS THE MIDDLE CAR IN A THREE CAR COLLISSION

NHTSA ODI 11291350

TL* THE CONTACT OWNED A 2013 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 72 MPH WITH THE CRUISE CONTROL ACTIVATED, THE CONTACT NODDED OFF AND CRASHED INTO A GUARDRAIL. THE VEHICLE ROLLED OVER TWICE AND LANDED UPRIGHT ON ITS WHEELS. ALL OF THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A COMPRESSION FRACTURE TO THE BACK AND BRUISES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS INITIALLY TOWED TO A TOW LOT AND THEN TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED HIGHT CHEVROLET BUICK GMC (29 MADISON AVE, SKOWHEGAN, ME 04976, (877) 617-0562) AND INFORMED THEM OF THE FAILURE, BUT THEY DID NOT ASSIST. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT MENTIONED THAT THE INSURANCE COMPANY DECLARED THE VEHICLE DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 9-5465890807. THE APPROXIMATE FAILURE MILEAGE WAS 75,600. *TR*JB

NHTSA ODI 11252847

TL* THE CONTACT OWNED A 2013 CHEVROLET IMPALA. WHILE THE CONTACT WAS DRIVING 60 MPH ON THE HIGHWAY, THE PRECEDING VEHICLE CRASHED INTO AN ITEM ON THE ROAD. AS A RESULT, THE CONTACT REAR ENDED THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED MINOR INJURIES TO THE RIGHT ARM. A PASSENGER ALSO RECEIVED MINOR INJURIES TO THE NOSE. MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT WAS CONTACTED, BUT NO FIRE WAS PRESENT. THE VEHICLE WAS TOTALED AND TOWED BY THE POLICE DEPARTMENT TO A SALVAGE LOT. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 110,000.

NHTSA ODI 11184889

BLEND DOOR ACTUATORS FAIL TO OPERATE CORRECTLY WHILE DRIVING VEHICLE ON THE HIGHWAY CHANGING CABIN TEMPERATURE DRASTICALLY LOSING VISIBILITY OF FOGGED UP WINDSHIELD AND CRASH OCCURS.

NHTSA ODI 11164947

WAS DRIVING HOME ON THE INTERSTATE WITHIN NORMAL SPEED LIMIT. ALL OF A SUDDEN HIT SOMETHING RAN OVER SOMETHING AND THE CAR BEGIN TO LOSE OIL AND SHUT OFF. WHEN TOWED TO REPAIR SHOP WAS TOLD THE ENGINE HAD A DEFECT IN IT BC IT THREW A ROD AND RUINED THE ENGINE. THE REPAIR SHOP CONFIRMED I WAS NOT AT ANY FAULT BC THERE WAS PLENTY OF OIL AND ALL NEEDED MAINTENANCE WAS UPDATE. THE REPAIR SHOP CAN'T FIGURE OUT WHY THE ENGINE WOULD THROW A ROD AND DEEMED IT A DEFECT IN THE ENGINE. THE CAR WAS BOUGHT WITH 30K MILES AND NOW ITS 130K. NEVER HAD ANY PROBLEMS UNTIL THIS AND STATEFARM INSURANCE SAYS IT DOES NOT COVER THIS SITUATION. WILL BE SEEKING IF THE MANUFACTURER WILL REPLACE IT, BC IT HAPPENED NOT AT ANY FAULT OF MINE. IF ANYONE ELSE HAVE EXPERIENCED THIS PLEASE MAKE IT KNOWN FOR OTHER PPL AND STATE HOW YOU SOLVED IT. THKS

NHTSA ODI 11088534

TL* THE CONTACT OWNED A 2013 CHEVROLET IMPALA. WHILE MAKING A LEFT TURN AT AN UNKNOWN SPEED, THE CONTACT CRASHED INTO THE PASSENGER DOOR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

NHTSA ODI 10995159

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING 25 MPH, THE ELECTRONIC STABILITY CONTROL WARNING INDICATOR ILLUMINATED. WHILE ATTEMPTING TO MAKE A RIGHT TURN, THE FRONT DRIVER'S SIDE WHEEL SEIZED, AND THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. WHILE TEST DRIVING THE VEHICLE, THE MECHANIC EXPERIENCED THE FAILURE. THE CONTACT WAS INFORMED THAT THE FRONT DRIVER'S SIDE WHEEL HUB ASSEMBLY, STABILIZER BAR, THE FRONT DRIVER AND PASSENGER SIDE TIE RODS, AND BRAKES SHOULD BE REPLACED TO MITIGATE THE FAILURE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

NHTSA ODI 10972285

TL* THE CONTACT OWNED A 2013 CHEVROLET IMPALA. WHILE THE VEHICLE WAS STOPPED AT A STOP SIGN, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE ACCELERATED VERY SLOWLY. THE ENGINE STALLED IN THE MIDDLE OF THE ROAD. THE KEY WAS TURNED BACK TO THE ON POSITION AND ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DEPLOYED. THE CONTACT SUFFERED A BROKEN LEFT HIP BONE, NERVE DAMAGE, AND OTHER INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,345. *TR

NHTSA ODI 10778945

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING 25 MPH, A VEHICLE CRASHED INTO THE DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS REPAIRED, BUT THE SPECIFICS OF THE REPAIRS WERE UNKNOWN. THE CONTACT SPECULATED THAT THE FAILURE MAY HAVE BEEN RELATED TO NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART WAS UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.

NHTSA ODI 10630093

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE BRAKE PEDAL WAS ENGAGED BUT THE VEHICLE FAILED TO DECELERATE AND THE CONTACT CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES OR VISIBLE DAMAGE TO EITHER VEHICLE. A POLICE REPORT WAS NOT FILED. THE FAILURE RECURRED THREE TIMES WHILE THE CONTACT WAS DRIVING AT LOW SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

NHTSA ODI 10532342