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What 270 owners told NHTSA about the 2013 Chevrolet Impala

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (270)Crash / fire / injury (16)Electronic Stability Control (esc) (108)Brakes (53)Electrical system (52)Steering (34)Transmission & drivetrain (33)Engine (30)Wheels (23)Speed control (20)Airbags (19)Suspension (17)

2 of 270 complaints match · Engine · crash/fire/injury only · clear filters

Apr 17, 2018Transmission & drivetrainEngineCrash

WAS DRIVING HOME ON THE INTERSTATE WITHIN NORMAL SPEED LIMIT. ALL OF A SUDDEN HIT SOMETHING RAN OVER SOMETHING AND THE CAR BEGIN TO LOSE OIL AND SHUT OFF. WHEN TOWED TO REPAIR SHOP WAS TOLD THE ENGINE HAD A DEFECT IN IT BC IT THREW A ROD AND RUINED THE ENGINE. THE REPAIR SHOP CONFIRMED I WAS NOT AT ANY FAULT BC THERE WAS PLENTY OF OIL AND ALL NEEDED MAINTENANCE WAS UPDATE. THE REPAIR SHOP CAN'T FIGURE OUT WHY THE ENGINE WOULD THROW A ROD AND DEEMED IT A DEFECT IN THE ENGINE. THE CAR WAS BOUGHT WITH 30K MILES AND NOW ITS 130K. NEVER HAD ANY PROBLEMS UNTIL THIS AND STATEFARM INSURANCE SAYS IT DOES NOT COVER THIS SITUATION. WILL BE SEEKING IF THE MANUFACTURER WILL REPLACE IT, BC IT HAPPENED NOT AT ANY FAULT OF MINE. IF ANYONE ELSE HAVE EXPERIENCED THIS PLEASE MAKE IT KNOWN FOR OTHER PPL AND STATE HOW YOU SOLVED IT. THKS

NHTSA ODI 11088534

Oct 1, 2015Electrical systemAirbagsSpeed controlEngineCrash1 injury

TL* THE CONTACT OWNED A 2013 CHEVROLET IMPALA. WHILE THE VEHICLE WAS STOPPED AT A STOP SIGN, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE ACCELERATED VERY SLOWLY. THE ENGINE STALLED IN THE MIDDLE OF THE ROAD. THE KEY WAS TURNED BACK TO THE ON POSITION AND ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DEPLOYED. THE CONTACT SUFFERED A BROKEN LEFT HIP BONE, NERVE DAMAGE, AND OTHER INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,345. *TR

NHTSA ODI 10778945

Working with the data? Download all 270 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2013 Chevrolet Impala verdict →