What 270 owners told NHTSA about the 2013 Chevrolet Impala

LOW BEAM HEADLIGHT KEEPS GOING OUT EVERY 2 WEEKS, NOT BLOWING BULBS JUST STOPS WORKING. HAVE CLEANED CONNECTORS SEVERAL TIMES, WORE GLOVES WHEN CHANGING BULB AND CHECKED FUSE. *TR

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I'VE HAD MY 2013 LT IMPALA FOR 39 MONTHS I AM CURRENTLY FINANCING THIS VEHICLE HOWEVER THE ACTUATORS I KEEP REPEATING AND THEY KEEP GOING OUT CONSTANTLY AND THE REPAIRS ARE VERY EXPENSIVE I'VE REPLACED THESE MULTIPLE TIMES AND AFTER A MONTH IT DOES THE PROBLEM AGAIN WHICH ENDED UP DRAINING MY BATTERY EACH TIME. I HAVE REPLACED MY BATTERY FOR A BRAND NEW ONE AND EVERYTHING WAS FINE I GOT THE PROBLEM OF ALL 3 ACTUATOR FIXED AND HERE WE ARE NOW AND MY VEHICLE IS DEAD THE BATTERY WAS DRAINED BECAUSE THE ACTUATORS KEEP GOING OUT AND THE TICKING NOISE NEVER STOPS AND IT GOES EVEN WHEN I'M NOT PRESENT IN THE CAR AND RANDOM TIMES THROUGHOUT THE NIGHT WITHOUT THE KEY IN THE IGNITION*DT*JB

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WHEELS DRAG HESITATE WHEN PULLING OFF FROM A PARKED POSITION, HAS DONE THIS SINCE ABOUT A MONTH OF PURCHASING THIS CAR FROM DEALERSHIP. *TR

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IT KEEPS SAYING ON THE ODOMETER ELECTRIC STABILITY CONTROL OR TRACK AND LOWER THE POWER. MY CAR WAS ON MOTION ON A CITY STREET WITH CARS ALL AROUND US. I'VE READ THAT SEVERAL PEOPLE WERE HAVING TROUBLE WITH THE SAME THING. WHY DON'T THEY RECALL

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WITH NO WARNING THE ENGINE OF MY CAR HAD A CATASTROPHIC FAILURE. DUE TO DEFECTIVE TIMING CHAINS AND GEARS. KNOWN TO BEING PROBLEMATIC AND BREAKING AROUND 85,000 MILES. MANY ON LINE COMPLAINTS WITH THIS ENGINE, BUT GM WILL NOT ACKNOWLEDGE IT AND DO A SAFETY RECALL. IT IS A SAFETY ISSUE BECAUSE WHEN MY ENGINE FAILED THERE WAS NO WARNING LIGHT TO ALERT US TO A PROBLEM. THE CAR WAS RUNNING FINE AND IT MADE A CLANGING NOISE ALONG WITH A THICK CLOUD OF BLUE SMOKE.. WE WERE LUCKY TO GET THE CAR OFF THE SIDE OF ROAD BEFORE GETTING REAR ENDED. TIMING CHAINS ARE NOT A REGULAR MAINTENANCE ITEM. THEY ARE SUPPOSE TO LAST THE LIFE OF MOTOR. IF THEY ARE FAILING AT 85,000 MILES OR LESS WHY ISN'T A SCHEDULED MAINTENANCE LISTED FOR IT. OUR CAR WAS REGULARLY MAINTAINED AT 4,000 MILES WITH SYNTHETIC OIL. I DID NOT USE A CHEVY MAINTENANCE MECHANIC I USED A MECHANIC WHO HAS CLOSE TO 50 YEARS EXPERIENCE. JI CALLED GM UP TO EXPLAIN WHAT HAPPEN THEY SAID THERE WAS NO RECALL AND I CAN'T GO BY ON LINE FORUMS. THEY WANTED ME TO TOW THE CAR TO A CHEVY GARAGE FOR A DIAGNOSTIC TEST. I ASKED THEM IF THEY CAN HAVE A MECHANIC COME TO WHERE MY CAR IS, BECAUSE I COULDN'T AFFORD ANOTHER TOW AND IT WAS PRETTY OBVIOUS THE ENGINE FAILED. THEY REFUSED. I WAS NOT EXPECTING TO REPLACE A MOTOR AT 85,000 MILES WHEN MOST IMPALAS GO 200,000 MILES. AFTER ON LINE RESEARCH THERE WAS MANY COMPLAINTS ABOUT THIS ENGINE WITH TIMING CHAINS AND ALSO A CLASS ACTION SUIT WITH DIFFERENT MODELS, BUT SAME ENGINE. I HAVE NO MONEY TO REPLACE AN ENGINE AND I SHOULDN'T HAVE TO.

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I HAVE A 2013 CHEVROLET IMPALA--I HAVE HAD MULTIPLE PROBLEMS WITH; MY DASHBOARD LIGHTS UP WITH SERVICE STABLITRACK, BRAKE ASSIST, TRACTION CONTROL, AND THE ABS LIGHT COMES ON WHILE DRIVING DOWN THE ROAD. I HAVE TAKEN IT TO NUMEROUS PLACES, THAT TESTED IT, AND WAS TOLD NO PROBLEM WAS FOUND. IT MAKES A GRINDING NOISE WHEN IN REVERSE; SOMETIMES IT DOESN'T WANT TO ACCELERATE, ESPECIALLY WHEN IT RAINS. ALSO MY PASSENGER SEAT'S, BUCKLE UP ALARM, GOES OFF WHEN NO ONE IS SITTING THERE AND THE FRONT WINDOW ALWAYS SEEMS DIRTY, EVEN AFTER IT'S CLEANED-INSIDE AND OUT.

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2013 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO IGNITION SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WAS INVOLVED IN AN ACCIDENT. THE AIRBAGS DID NOT DEPLOY. THE CONSUMER STATED THE KEYS BEING WEIGHTED COULD CAUSE THE IGNITION TO SWITCH OUT OF POSITION. *JS

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THERE IS A "KNOWN" ISSUE WITH THIS VEHICLE, ESPECIALLY WHEN TURNING LEFT. THE CAR WILL DECELERATE AND TRAFFIC IS A SAFETY ISSUE. I FOUND THE CAUSE VIA GOOGLE AND NEEDS TO GET ADDRESSED. THE CAR WILL ALWAYS DISPLAY DRIVER FEEDBACK ON THE DASHBOARD. IT SIMULATES WHEN DRIVING THROUGH AN ICY PATCH. THE CAR WILL NOT EXCEL BUT RATHER DECELERATE. THIS HAPPENED TO ME JUST LAST WEEK TURNING INTO PAYTON MANNING CHILDREN'S HOSPITAL.

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MY POWER STEERING WENT OUT

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UPON USING THE KEY FOB TO LOCK OR UNLOCK DOORS, OR JUST OPENING AN UNLOCKED DOOR, A LOUD CLICKING SOUNDS STARTS FROM UNDER THE DASH AND CAN LAST FOR A COUPLE OF MINUTES AND SHIFT SIDE FROM DRIVE SIDE TO PASSENGER SIDE AND BACK. THE A/C NOR HEAT WORKS WHILE THE CLICKING SOUND IS MADE. WHEN YOU CHANGE SETTING FROM A/C TO HEAT, THE CLICKING SOUND STARTS AGAIN. INITIALLY, AFTER THE CLICKING SOUND STOPPED, THE A/C AND/OR HEAT WORKED FOR DRIVER AND PASSENGER SIDES. NOW, AT TIMES, NEITHER THE A/C NOR HEAT WORKS. IF EITHER WORKS, IT IS ONLY ONE SIDE AND IT SHIFTS AS TO WHICH SIDE WORKS. BOTH SIDES NO LONGER WORK AT ONCE. DRIVER AND PASSENGER HAVE SEPARATE A/C AND HEAT CONTROLS. THIS HAPPENS WHEN THE CAR IS OFF AND THERE IS NOT A KEY IN THE IGNITION. ALSO HAPPENS WHEN CAR IS ON, WHILE IN DRIVE AND IN PARK, STATIONARY, MOVING, TURNING, STOPPED, ETC. ALWAYS MAKES THE CLICKING SOUND WHEN UNLOCKING AND LOCKING DOORS. NOT FOB RELATED BECAUSE CLICKING SOUND HAPPENS WHEN MANUALLY UNLOCKING AND LOCKING DOORS. THIS HAPPENS WHEN THE KEY IS NOT IN THE IGNITION. (OTHER IMPALA OWNERS HAVE TOLD ME THEY ARE HAVING THE SAME ISSUE) THE CLICKING SOUNDSTARTED ABOUT 3 YEARS AGO AND WOULD HAPPEN OCCASIONALLY. NOW IT HAPPENS EVERY DAY, EACH TIME THE DOOR OPENS AND AFTER TURNING THE CAR OFF. IF WE ARE UNSURE IF DOORS ARE LOCKED AND USE THE KEY FOB TO LOCK, THE CLICKING STARTS AGAIN.

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THE AIR BAGS DID NOT DEPLOY WHEN I WAS THE MIDDLE CAR IN A THREE CAR COLLISSION

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WHILE ON THE FREEWAY THE SERVICE STABILITY TRACTION LIGHT CAME ON AND I BEGIN TO LOOSE POWER I TRIED PUSHING THE OFF BUTTON AFTER A FEW MILES IT WENT BACK TO NORMAL AND THE NEXT DAY IT HAPPENED AGAIN SO I PULLED TO THE SIDE OF THE ROAD AND TURNED THE CAR OFF HOPING TO RESET IT BUT THE CAR WOULD NOT START BACK UP. I'VE HAD MY STARTER CHECKED, MY BATTERY, MY ALTERNATOR ALL THOSE CAME OUT FINE BUT THE CAR WON'T START AND THE MECHANICS ARE SAYING THEY HAVEN'T SEEN ANYTHING LIKE THIS BEFORE THAT THE TRACTION SYSTEM WILL KEEP THE CAR FROM STARTING. ALSO PRIOR TO THIS I WOULD HEAR A THROOTLING SOUND AS WELL TO ME IT SOUNDED LIKE A TIRE WAS LOOSE SO K EVEN HAD THAT CHECKED BUT I BELIEVE IT'S CONNECTED TO THIS TRACTION LIGHT THAT CAME OWN BEFORE THE CAR WAS TURNED OFF.

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THE SERVICE STABILITRAK/ABS/BRAKE CONTROL LIGHTS TURN ON AND OFF INCESSANTLY REGARDLESS OF WHETHER I'M MOVING, TURNING, BREAKING, ETC. IT'S SEEMINGLY COMPLETELY RANDOM. EVERY IME THEY DO, THE CAR DINGS, MAKING THE RIDE UNBEARABLE ("DING, DING, DING...DING, DING, DING" AD NASEUM). THIS HAPPENED BEFORE AND I HAD THE VEHICLE SERVICED UNDER WARRANTY, A LITTLE OVER 1.5 YEARS AGO. IT'S NOW HAPPENING AGAIN. COUNTLESS REPORTS ON FORUMS INDICATE THAT IT'S A VERY COMMON ISSUE WITH THE WIRING HARNESS GOING TO THE HUB ASSEMBLY. GM SHOULD RECALL THIS. IT'S DISTRACTING, UNSAFE, AND SEEMINGLY UNFIXABLE IN THE LONG TERM. THIS WILL BE THE SECOND TIME I'VE FIXED THIS IN LESS THAN 50,000 MILES DRIVEN.

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GET ABS, TRACTION CONTROL, STABLE STABILITY SENSORS ON. IN MOTION AND WHEN SITTING STILL. RESETS BUT COMES RIGHT BACK ON.

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I HAVE HAD PROBLEMS WITH STEERING CONTROL IN THIS VEHICLE EVER SINCE I BOUGHT IT FROM SERPENTINI CHEVROLET IN STRONGSVILLE, OHIO. CHEVROLET SERVICE DEPARTMENT REPLACED THE LEFT FRONT HUB AND BEARING ASSEMBLY ON 6/9/16 AT 34,770 WHEN THE CAR WAS STILL UNDER WARRANTY. ON 8/3/18, WHEN THE VEHICLE WAS OUT OF WARRANTY AT 60039 MILES, THE SERVICE DEPARTMENT TOLD ME THAT THE STEERING GEAR WAS LEAKING AND IT WOULD BE AN $1829.50 REPAIR. THE SYMPTOMS I AM EXPERIENCING NOW ARE THE SAME AS WHEN THE CAR WAS UNDER WARRANTY AND NOT REPAIRED CORRECTLY. IT MAKES A SCRAPING OR GRINDING NOISE WHEN YOU TURN. IF I ADD POWER STEERING FLUID, THE PROBLEM GOES AWAY, WHICH LEADS ME TO BELIEVE THAT THIS WAS THE PROBLEM ALL ALONG. I CHECKED ONLINE AND IT SEEMS TO ME THAT A LOT OF PEOPLE ARE HAVING THIS SAME ISSUE WHICH USUALLY ONLY GETS IDENTIFIED AFTER THE CAR IS OUT OF WARRANTY. I BELIEVE GM SHOULD BE REQUIRED TO DO A RECALL BEFORE SOMEONE HAS A SERIOUS ACCIDENT.

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TL* THE CONTACT OWNED A 2013 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 72 MPH WITH THE CRUISE CONTROL ACTIVATED, THE CONTACT NODDED OFF AND CRASHED INTO A GUARDRAIL. THE VEHICLE ROLLED OVER TWICE AND LANDED UPRIGHT ON ITS WHEELS. ALL OF THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A COMPRESSION FRACTURE TO THE BACK AND BRUISES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS INITIALLY TOWED TO A TOW LOT AND THEN TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED HIGHT CHEVROLET BUICK GMC (29 MADISON AVE, SKOWHEGAN, ME 04976, (877) 617-0562) AND INFORMED THEM OF THE FAILURE, BUT THEY DID NOT ASSIST. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT MENTIONED THAT THE INSURANCE COMPANY DECLARED THE VEHICLE DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 9-5465890807. THE APPROXIMATE FAILURE MILEAGE WAS 75,600. *TR*JB

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DOES NOT SHIFT INTO GEAR SMOOTHLY. I CAN FEEL A JERK WHEN TRANSMISSION CHANGES GEARS. THERE IS A DELAYED RESPONSE WHEN WHEN EXCELERATING FROM A STANDSTILL. THIS VEHICLE HAD 36000 MILES WHEN WE NOTICED THE PROBLEM 4 MONTHS AGO. PROBLEM CODE P0989 SHOWN WHEN RECENTLY CHECKED BY MECHANIC. ANOTHER PROBLEM IVOLVES AN INTERMITTENT METALLIC GRINDING NOISE WHEN MAKING A LEFT TURN AT LOW SPEEDS.

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SERVICE ABS/STABILITRACK IS DISPLAYING OFTEN. GRINDING NOISE, DECREASED POWER AND CAR WILL NEARLY STOP ON YOU FROM TIME TO TIME, PARTICULARLY WHEN TURNING. TAKEN TO DEALERSHIP, MORE THAN ONCE, THEY GET NO CODES ON DIAGNOSTIC. I BELIEVE THIS IS A WIRING ISSUE. HOWEVER, THIS DEFECT IS FOUND IN MANY YEARS OF THE SAME MAKE OF VEHICLE. AT TIMES WHEN TURNING, THE STOPPING OF THE VEHICLE COULD HARM OR KILL ME OR MY FAMILY. THERE IS BOUND TO BE LAWSUITS IF THIS IS NOT RECALLED. A SEARCH ONLINE PRODUCES HUNDREDS WITH THE SAME ISSUE.

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MY REDUCE ENGINE POWER LIGHT, SERVICE STABILITRAK LIGHT AND ABS LIGHT IS ON ALSO CHECK ENGINE LIGHT.CAR WILL NOT GO OVE 30 TO 40 MPH. THE CAR WILL REDUCE SPEED ON THE HIGHWAY. AND STREETS. I LIVE IN ILLINOIS. I'VE DONE TRIED EVERYTHING. THE CAR WAS IN THE SHOP FOR OVER A MONTH COST ME $1500 TO FIX EVERY ISSUES THE MECHANIC THOUGHT WAS WRONG AND THE CAR STILL HAVE THE SAME ISSUES. I HAVE EVEN JUST RECENTLY BROUGHT A NEW GAS CAP BECAUSE THAT LIGHT KEPT SAYING TIGHTEN. THIS CAN BE REALLY STRESSFUL. I DONT THINK I WILL EVER BUY ANOTHER CHEVY CAR AGAIN. AS I RESEARCH MY ISSUE JUST BY TYPING IN THE PROBLEMS WITHOUT GIVING THE MAKE AND MODEL OF CAR. I SEE ALL THESE PROBLEMS ARE ONLY WITH CHEVY VECHILES. WHAT DO I DO?

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I ATTEMPTED TO TURN ON MY VEHICLE WHILE IN THE PARKED POSITION THE KEY WOULD NOT TURN AND THE WHEEL WAS IN THE LOCKED POSITIION. MADE SEVERAL ATTEMPS TO TRY AND TURN THE KEY WITH NEGATIVE RESULTS. HAD TO HAVE THE VEHICLE TOWED AND A FEW DIFFENT MECHANICS ATTEMPTED TO TURN THE KEY BUT NEGATIVE RESULT. IT HAS BEEN DETERMINED THAT THE IGNITION SWITCH NEEDS TO BE REPLACED.

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WHILE DRIVING I HIT THE BRAKES. THEN THE STABILITY LIGHT VAME ON. ALONG WITH BRAKE ASSIST AND TRACTION LIGHT. AFTER THIS THE CAR DOES NOT WANNA REVERSE MAKES A HORRIBLE GRINDING NOISE. THERE IS ALWAYS SOMETHING WRONG WITH THIS CAR

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STABLE CONTROL AND ABS LIGHT COMES IN WHEN I STAR ON WET PAYMENT I HEAR NOTICE AND SLIGHT VIBRATION, BUT LIGHT GOES OFF AND ON AT VARIOUS TIMES, NOY LOG ENOUGH FOR DEALER TO CHECK IT OUT

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SERVICE STABILITRACK WARNING INDICATOR LIGHTS FLASH AND BEEP WHILE ALL GUAGES GO TO ZERO AND BACK WHILE DOOR LOCKS ARE ALSO ENGAGING OPEN AND CLOSED AT ALL SPEEDS. HAS BEEN ALMOST ON DAILY BASIS FOR THE LAST FEW MONTHS. BEFORE 6 MONTHS AGO WOULD ONLY HAPPEN OCCASIONALLY.VEHICLE WILL LOSE ACCELERATION FOR A FEW SECONDS. . THIS WILL HAPPEN SEVERAL TIMES WHILE DRIVING CONSECUTIVE ALMOST 10-20 TIMES IN A ROW. TRACTION CONTROL AND ABS, BRAKE ASSIST WILL ALSO HAVE WARNING LIGHTS GO OFF. HAVE HAD MY CAR IN 2 DIFFRENT SHOPS AND SPENT ALMOST $2000 AND STILL NO FIX. . CHEVY NEEDS TO DO A BETTER JOB EXPLAINING WHAT SERVICE STABILITRACK CONSIST OF. MECHANICS HAVE NO CLEAR IDEA WHAT TO FIX. IS THERE A RECALL ON THIS SYSTEM. ANY HELP WOULD BE MUCH APPRECIATED. CHEVY HAS NO ANSWERS.

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WHEN BRAKING OR TURNING A GRINDING SOUND SIMILAR TO BAD BRAKES (FRONT BRAKES WERE REDONE LESS THAN 1 YEAR AGO) AND THE SERVICE STABILITRACK, ABS LIGHTS COME ON AND PERIODICALLY SHUT OFF. I'VE SHUT OFF TRACTION CONTROL BUT IT STILL ENGAGES WHEN TURNING LEFT OCCASIONALLY CAUSING REDUCED ACCELERATION AND DANGER TO MYSELF WHEN CROSSING TRAFFIC. VEHICLE AT 95K MILES BUT THIS HAPPENED BEFORE AT AROUND 50K MILES AND WAS REPAIRED BY DEALER AND PARTIALLY COVERED BY BUMPER TO BUMPER WARRANTY.

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2013 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO POOR PERFORMANCE OF VEHICLE. *LD THE CONSUMER STATED THE LEFT FRONT SIDE LOW BEAM WAS NOT LIGHTING. THE BULB WAS REPLACED. *JS

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