Home · 2013 Chevrolet Express Passenger 3500 15 Pass · Complaints

What 23 owners told NHTSA about the 2013 Chevrolet Express Passenger 3500 15 Pass

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (23)Crash / fire / injury (1)Engine (7)Brakes (6)Electrical system (5)Fuel system (4)Airbags (2)Electronic Stability Control (esc) (2)Seat belts (1)Speed control (1)Tires (1)Transmission & drivetrain (1)

4 of 23 complaints match · Fuel system · clear filters

Jul 16, 2018Electrical systemFuel system

COMPLAINT 11102768 FILED PREVIOUSLY FOR CRANKSHAFT SENSOR AND CAMSHAFT SENSORS. NEW COMPLAINT : VEHICLE WOULD NOT START 7/11/2018. CALLED CHEVY DEALER. WAS TOLD TO REMOVE AND REPLACE RELAY IN FUSE BLOCK. VEHICLE STARTED. DEALER INFORMED US THAT THEY HAVE HAD TO REPLACE FAULTY FUSE BLOCK IN MANY SIMILAR VEHICLES. OUR VEHICLE IS A 2013 CHEVY EXPRESS CUTAWAY 4500. MODEL G33803 159" 6.0 GVW 14,200. IT IS A FOREST RIVER SUNSEEKER RV. THEY HAVE HAD TO REPLACE THEM IN AMBULANCES AND OTHER HEAVY TRUCKS. THE PART NUMBER FOR THE FUSE/RELAY BLOCK IS 22767373 THIS ITEM IS NOT ON RECALL LIST. PLEASE HELP. THE VEHICLE HAS JUST OVER 9000 MILES ON IT AND THESE ITEMS ARE MAJOR, POTENTIALLY DANGEROUS PROBLEMS. THANK YOU

NHTSA ODI 11111685

Jul 28, 2014Fuel system

V=INCIDENT HAS OCCURRED SEVERAL TIMES. EACH TIME VEHICLE TAKEN TO DEALER WHO "CORRECTS" THE PROBLEMS. LESS THAN A 1000 MILES LATER, PROBLEM REOCCURS. VEHICLE WILL BE TRAVELLING WHEN CHECK ENGINE & DEF INDICATOR LIGHTS COME ON. MESSAGE ON ODOMETER READS "EXHAUST FLUID QUALITY POOR" ... XX MILES UNTIL SPEED REDUCED TO 65 MPH. AFTER EACH INCIDENT THE DEALER INDICATES IT IS A SENSOR PROBLEM, NOT A FLUID QUALITY PROBLEM. THIS UNIT IS AN EMERGENCY RESPONSE AMBULANCE IN A RURAL AREA THAT MUST TRANSPORT EMERGENCY PATIENTS AT LEAST 30 MILES TO NEAREST HOSPITAL. *JS

NHTSA ODI 10616772

Sep 18, 2013Fuel system

WILL NOT TAKE FUEL. *JB

NHTSA ODI 10544309

May 10, 2013Fuel system

THIS IS A C CLASS RV BY THOR MOTOR COACH. THE COACH SERIAL NUMBER IS [XXX]. THE VEHICLE WOULD NOT TAKE FUEL. I BOUGHT IT TO TWO CHEVROLET DEALERS WHO WOULD NOT LOOK AT IT BECAUSE IT HAD A MOTORHOME BODY. ONE DEALER HOOKED IT UP TO A FAULT FINDER AND FOUND THERE WAS A FUEL VENTING PROBLEM. THEY SAID IT LOOKED LIKE THE MOTOR COACH MANUFACTURER HAD CHANGED THE FUEL VENTING SYSTEM AND MOVED THE TANK. I FINALLY WAS SERVICED, UNDER WARRANTY, BY AN RV DEALER IN TULSA OKLAHOMA. THEY TOLD ME THE FUEL TANK HAD BEEN MOVED WHICH CAUSED A KINK IN THE FUEL FILLER HOSE TO THE TANK. THEY TOLD ME THIS WAS SOLVED BY CUTTING A SECTION OF THE FUEL FILLER HOSE TO MAKE IT SHORTER AND ELIMINATING THE KINK. MY CONCERN IS IN A ROLLOVER ACCIDENT WILL FUEL NOW LEAK? THIS IS A MEDIUM DUTY CHEVROLET CHASSIS SO I DON'T REALLY KNOW IF THE SAME STANDARDS APPLY AS DO CARS RE. FUEL CUTOFF WITH ROLLOVER ACCIDENTS OR IF I SHOULD REPORT THIS TO ANOTHER AGENCY? THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 10511447

Working with the data? Download all 23 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2013 Chevrolet Express Passenger 3500 15 Pass verdict →