What 585 owners told NHTSA about the 2013 Chevrolet Cruze Limited

AIRBAG LIGHTS CAME ON, AIRBAG SENSOR HAS TO BE REPLACED. I PAID OVER $800 AND THE PART HAS BEEN ON ORDER FOR A MONTH!

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TRANSMISSION FAILURE AT 70,000 MILES.

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DROVE TO WORK IN THE MORNING AS USUAL WITH NO CHECK ENGINE LIGHTS, CAR SAT IN THE PARKING DURING THE DAY WENT OUT TO DRIVE HOME AT THE END OF THE DAY AND THE AIR BAG TROUBLE LIGHT IN ON. TOOK CAR THE GM DEALERSHIP TO HAVE THE CODE DIAGNOSED AND DEALERSHIP INFORMS ME THAT THE AIRBAG AND CONNECTING AIRBAG HARNESS WILL NEED TO BE REPLACED DUE TO THE FACT THE AIRBAG WILL NOT RECALIBRATE AND IS NOT COMMUNICATING WITH THE COMPUTER.

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WHEN THE CLIMATE CONTROL SYSTEM IS PLACED IN DEFROST MODE THE AIR DOES NOT BLOW OUT THE DEFROSTER VENTS AND THE WINDSHIELD DOES NOT CLEAR. THIS IS A SAFETY HAZARD ESPECIALLY IN MICHIGAN WITH ALL THE WEATHER CHANGES. THERE ARE MANY REPORTS ON LINE WITH VIDEOS OF A GEAR ON THE DEFROST DOOR STRIPPED/BROKEN, THESE REPORTS GO BACK YEARS TO CURRENT. SEEMS GM DOES NOT PLAN TO AUTHORIZE A RECALL FOR THIS SAFETY ISSUE. I CHECKED WITH LOCAL CHEVY DEALER AND CHEVY CUSTOMER SERVICE WAS TOLD THERE IS NO RECALL RELATED TO THIS ISSUE.

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BEEN HEARING TICKING NOISE COMING FROM THE ENGINE. CHECK ENGINE LIGHT IS ON. CODE P0234

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I AM WRITING TO REQUEST AN INVESTIGATION INTO CHEVROLET CRUZE HEATER BLEND DOOR ACTUATOR FAILURES. THE ISSUE IS A SMALL PLASTIC GEAR THAT STRIPS OUT AND DOES NOT ALLOW THE BLEND DOOR TO CYCLE FROM WINDSHIELD DEFROST / DASH VENTS / AND FLOOR VENTS. THIS IS A HIGH SAFETY CONCERN IN COLD / RAINY WEATHER DRIVING DUE TO THE VEHICLE OPERATOR IS UNABLE TO ADJUST THE BLED DOOR TO DEFROST THE WINDSHIELD. THIS IN TURN ALLOWS THE WINDSHIELD TO BECOME FOGGED, (OR FROSTY IN EXTREME COLD) WHICH LEADS TO VERY POOR VISIBILITY. I HAVE A PROFESSIONAL YOUTUBE CHANNEL THAT SHOWS THE ISSUE IN DETAIL THE LINK IS HTTPS://YOUTU.BE/I5PDAIA0P-8 QUOTES TO REPAIR THIS ISSUE RANGE FROM $800.00 TO $1500.00. BEING THIS FAILURE CAN LEAD TO AN ACCIDENT CAUSED FROM POOR VISIBILITY FROM AN OBVIOUS DESIGN FLAW, TO CUT CORNERS AND SAVE MONEY, THIS NEEDS TO BE LOOKED AT. MY VIDEO HAS NEARLY 11,000 VIEWS FROM PEOPLE WITH THIS PROBLEM. ALSO ALMOST EVERY FORUM ONLINE HAVE PEOPLE DISCUSSING THIS PROBLEM. I BELIEVE IT IS N BAD TASTE FOR CHEVROLET TO NOT YET ACKNOWLEDGE THIS AS A RECALL.

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DEFROST QUIT WORKING..AIR BLOWS OUT OF ALL OTHER VENTS BUT NOT DEFROST

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WHILE DRIVING THE CAR MAKING A WEIRD NOISE WHEN ACCELERATING AND THE RPM GOES UP BUT THE CAR IS NOT UP TO SPEED. THEN SOME LOUD WEIRD NOISE HAPPENS WHEN YOU PRESS ON THE GAS. I TOOK IT TO GET DIAGNOSED AND IT SAID SOMETHING ABOUT A TURBO UNDER-BOOST.

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THE LOCKS KEEP LOCKING & UNLOCKING, SOMETIMES AFTER GETTING THE FEELING THAT THE CAR WAS BUMPED, WHICH IT WASN'T. LATELY IT ALMOST STALLS THEN ACCELERATES TOO QUICKLY & MAKES A REVVING SOUND. I'M NOT DRIVING IT RIGHT NOW. THE BUMPING & LOCKS ON & OFF HAPPEN WHILE DRIVING OR WHILE STOPPED.I CAN'T GIVE A DATE. IT'S BEEN HAPPENING FOR COUPLE OF MONTHS. THANK YOU

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COOLANT IS LEAKING AND NEEDING TO BE REFILLED DAILY, SERVICE ENGINE LIGHT ON EVERYDAY. 'ENGINE HOT, CAR NEEDS TO IDLE' COMES ON ANYTIME YOU DRIVE IT. ENGINE POWERED REDUCED. AS FOR ELECTRICAL, WHILE FRONT PANEL WILL GO BLACK AND EVERYTHING WILL SHUT DOWN FOR A COUPLE HOURS OR EVEN DAYS.

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THE LAST FEW DAYS I HAVE BEEN GETTING MESSAGES ON MY DASH WITH ERRORS SUCH AS 'SERVICE TRACTION CONTROL/SERVICE STABILITRAK'. TOOK MY CAR TO THE DEALERSHIP FOR A DIAGNOSIS CHECK AND WAS TOLD NOTHING SHOWED UP. HOWEVER, THIS MORNING WHILE ON MY COMMUTE TO WORK, I WAS DRIVING ON THE HIGHWAY WHEN ALL OF A SUDDEN MY CAR DECELERATED AND I GOT THE MESSAGE 'ENGINE POWER HAS BEEN REDUCED/SERVICE TRACTION CONTROL/SERVICE STABILITRAK' AND MY CHECK ENGINE LIGHT CAME ON. BECAUSE OF THIS, I WAS FORCED TO PULL ONTO THE SHOULDER OF THE ROAD WHILE ALMOST BEING HIT BY OTHER VEHICLES. THIS WAS EXTREMELY DANGEROUS AND SCARY FOR ME BECAUSE I HAVE NO IDEA WHAT HAPPENED AND IT COULD HAVE COST ME MY LIFE, AS WELL AS OTHERS.

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I WAS SITTING IN MY VEHICLE WITH THE ENGINE RUNNING AND THE AIR CONDITIONER ON, SINCE IT IS AUGUST AND VERY HOT IN LAS VEGAS. I HAD BEEN IN MY VEHICLE FOR APPROXIMATELY FIVE MINUTES ABOUT TO LEAVE WHEN MY AIR CONDITIONER STOPPED BLOWING COLD AIR. I SMELT AN ELECTRICAL SMELL IN COMING THROUGH THE VENTS. THEN MY CAR SHUT OFF AND SMOKE BEGAN POURING OUT FROM UNDERNEATH THE HOOD. I QUICKLY EXITED MY VEHICLE AND CALLED THE FIRE DEPARTMENT. WITHIN A COUPLE MINUTES, THE ENTIRE FRONT OF MY VEHICLE WAS IN ENGULFED IN FLAMES. I HAVE NOT DONE ANY MECHANICAL MAINTENANCE OR WORK TO MY VEHICLE RECENTLY. I HAD MY OIL CHANGED APPROXIMATELY 1000 MILES AGO. I HAD NOT HAD ANY PROBLEMS WITH MY VEHICLE UNTIL IT CAUGHT ON FIRE SPONTANEOUSLY AND RANDOMLY WITHOUT WARNING.

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OUT OF NO WHERE THE ENGINE STARTS TO SPUTTER WHILE SITTING IN IDLE ON THE 2013 CHEVROLET CRUZE. IT IS THE VALVE COVER, LETTING IN TOO MUCH AIR TO THE FUEL SYSTEM CAUSING THE ENGINE TO SPUTTER TO TRY TO CORRECT WHICH, IF NOT TAKEN CARE OF IMMEDIATELY, CAUSES THE CRANK SHAFT TO GO BAD WHICH MAKES YOUR CAR SOUND LIKE YOU SHOULD BE ON THE JETSONS. THERE ARE A NUMBER OF THIS SAME COMPLAINT OVER THE INTERNET AND WANTED TO MAKE YOU AWARE AS I AM NOW HAVING THIS SAME ISSUE.

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VIHICLE WAS ON FREEWAY AND HEATED UP SO BAD QUICKLY AND HAD TO PULL OVER. . LOOSES COOLANT CONSTANTLY. PART NEEDS TO BE CHANGED EVERY COUPLE OF MONTHS. IT IS HARD TO GET THE PART IN MY AREA AND NEIGHBOR CITIES BECAUSE IT HAPPENS TO A LOT TO DIFFERENT PEOPLE WITH THE SAME CAR. I AM CONSTANTLY FIXING LINES AND REPLACING COOLANT EVERY WEEK.

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THE TURBO BOOSTER MALIFUNCTION THE CAR WILL NOT PICK UP SPEED AND TIME WOULD STOP ALL WILL YOU ARE ACCELERATING ON THE GAS

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THE CATALYTIC CONVERTER HAS FAILED TWICE IN THIS CAR, AND THE SECOND TIME IS OUT OF WARRANTY. BOTH FAILURES OCCURRED WITHIN APPROXIMATELY 90K MILES. THE COST TO REPLACE THIS IS ABOUT $1200. THIS CAN BE FINANCIALLY DEVASTATING TO SOME FAMILIES.

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A FEW WEEKS AGO, I EXPERIENCED AN ALERT REGARDING MY ENGINE OVERHEATING (AC OFF DUE TO ENGINE OVER HEAT, ENGINE OVERHEAT IDLE ENGINE). I TURNED MY CAR OFF AND ALLOWED IT TO COOL DOWN BEFORE CONTINUING MY TRAVELS HOME. ONCE I REACHED MY HOME, I SCHEDULED AN APPOINTMENT AT GRAND PRIZE CHEVROLET IN NANUET, NY FOR THURSDAY, JUNE 27. THE MECHANICS AT THIS DEALERSHIP FOUND THAT MY WATER PUMP AND HOSES NEEDED TO BE REPLACED. THIS IS A $1600 JOB, AND I PAID TO HAVE THIS WORK DONE, I WAS NOT ABLE TO PICK MY CAR UP FROM THE DEALER UNTIL JUNE 29. ABOUT TWO WEEKS LATER ON FRIDAY, JULY 12, I RECEIVED THE ENGINE OVERHEATING ALERT ONCE AGAIN. I PROMPTLY CALLED GRAND PRIZE AGAIN, AND SCHEDULED THE EARLIEST APPOINTMENT I COULD. I WAS NOT ABLE TO BRING MY CAR IN TO BE LOOKED AT UNTIL TUESDAY, JULY 16. AGAIN, THE MECHANICS AT THIS DEALERSHIP FOUND A DIFFERENT PROBLEM WITH MY CAR. THEY INFORMED ME THAT THE COOLANT TANK NEEDED TO BE REPLACED ALONG WITH THE RADIATOR CAP. I HAD BOTH OF THESE ITEMS REPLACED AT NO COST. I ASKED THEM TO TEST THE ENGINE ONCE AGAIN TO BE SURE THAT THE PROBLEM HAD BEEN RESOLVED. UPON CHECKING THE ENGINE, THEY FOUND THAT MY ENGINE WAS DAMAGED AND I WOULD EITHER NEED A NEW ENGINE HEAD OR A COMPLETELY NEW ENGINE. I WAS INFORMED THAT A NEW ENGINE HEAD WOULD COST ABOUT $4200 AND A NEW ENGINE WOULD COST ABOUT $8000.

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I PURCHASED THIS VEHICLE (2013 CHEVROLET CRUZE) IN 2016 AND IT HAD MILEAGE OF 3,500 MILES. LESS THAN A MONTH OF OWNERSHIP AN ALERT SHOWED AND SOUNDED IN THE DASH LIGHTS THAT THE REAR DRIVER'S SIDE DOOR WAS OPEN WHEN IT WASN'T AND THIS WAS WHILE IN A PARK POSITION AND WHILE IN MOTION ON ANY ROAD. THE ALERT WAS ALMOST CONSTANT SO I BROUGHT IT TO A REPAIR SHOP WHICH REPLACED THE LATCH IN THE DOOR 3 SEPARATE TIMES AND THE PROBLEM STILL OCCURRED. EVENTUALLY I ASKED TO JUST HAVE THE LATCH DISCONNECTED IN THE DOOR BECAUSE NO ONE COULD FIX IT AND STOP THE ALERT AND SOUNDS FROM GOING OFF. SO NOW I HAVE A $300 LATCH DISCONNECTED INSIDE THE DOOR BECAUSE THAT WOULDN'T FIX THE PROBLEM PLUS I HAVE TO MANUALLY LOCK AND UNLOCK THAT DOOR IF I NEED TO USE IT WHEN ALL OF THE OTHER 3 DOORS CAN BE ELECTRONICALLY LOCKED/UNLOCKED WITH THE FOB OR THE LOCK/UNLOCK BUTTON IN THE CAR. NOW A NEW PROBLEM THAT IS CURRENTLY GOING ON IS THE REAR BRAKE LIGHT IN THE BACK WINDSHIELD IS VERY DIM WHILE IN A PARK POSITION OR WHILE IN MOTION DRIVING ON ANY ROAD. IT STILL WORKS BUT IS NOT AS BRIGHT AS IT USED TO BE. IT'S A LIGHT BAR THAT SITS IN THE BACK WINDOW ACTING AS A 3RD BRAKE LIGHT AND IT DOES NOT CONTAIN LIGHT BULBS. ALSO, I'VE HAD A COUPLE OF OTHER ALERTS SHOW UP IN THE DASH FOR A DAY OR MORE WHILE IN A PARK POSITION OR IN MOTION DRIVING ON ANY ROAD AND THEN THEY GO AWAY AFTER A FEW DAYS. I SUSPECT THIS VEHICLE HAS AN ELECTRICAL PROBLEM AND I CAN'T AFFORD TO HAVE IT DIAGNOSED.

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NEEDS BRAND NEW ENGINE. HARD TIME ACCELERATING. SHOP SAYS RODS INSIDE ENGINE ARE BEING KNOCKED AROUND. ONLY 120,000 MILES. HARD TO ACCELERATION AT ANY TIME. ENGINE LIGHT IS SIGNALED.

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THE CAR SAID OVERHEAT-AC OFF CODE- CAR WAS VERY LOW ON COOLANT- TOOK TO THE DEALER AND WAS TOLD BY THE DEALER THAT THE ENGINE WAS BLOWN AND NOT TO DRIIVE THE CAR- I ASK ABOUT SERVICE BULLETIN- BUT WAS TOLD THIS DID NOT APPLY. I HAD PROBLEM WITH OVERHEATING 18 MONTHS AGO- REPLACED, THERMOSTAT, CANISTER, ETC AS MY EXPENSE.I ASK IF THIS WAS RELATED AND WAS TOLD NO. I RESEARCHED PROBLEMS AND FOUND MANY ABOUT ENGINE AND COOLING PROBLEMS. THE DEALER HAS MADE NO EFFORT TO HELP RESOLVE THE ISSUE. I TRIED TO HAVE CAR TRANSFERRED TO A DIFFERENT BRANCH OF DEALERSHIP TO HAVE PROBLEM EVALUATED- I WAS INFORMED BY SALESMAN THAT THE DEALER REFUSED TO TRANSFER THE CAR TO HAVE IT CHECKED. HIS SEEMS VERY ODD. I CALLED GMC- CHEVROLET DIVISION BUT HAVE NOT GOTTEN A RESPONSE. THE DEALER WANTS ME TO TRADE IN CAR FOR A DIFFERENT ONE AND WILL OFFER ME $300-$600. WHICH IS RIDICULOUS. AFTER I TRADE IN THE CAR-NO ONE CAN CHECK IT- THE CAR STILL RUNS BUT I AM AFRAID TO GET STUCK.

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THE CAR WOULD BECOME HARD TO STEER AND CONTROL. ABS AND TRACTION CONTROL IN STABILITY CONTROL WARNING LIGHTS FLASHING. THIS HAPPENS WITHOUT WARNING CAN HAPPEN AT ANY SPEED HIGHWAY ORE CITY. THE TIMES THIS HAS OCCURRED WAS ON THE HIGHWAY. (THIS IS A TSB I LATER FOUND BUT THE COULD EASILY CAUSED A CRASH ON ACCIDENT)

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MY CAR IS A DANGER THE ENGINE POWER SLOWS DOWN WHEN DRIVING CAUSING ANOTHER TO HIT IN THE BACK POWER STEERING LIGHT DISPLAYS, STABILIZE TRACT AND ENGINE POWER, I HAVE ALREADY HAD ONE HIT AND RUN ACCIDENT.I TOOK CAR TO CHEVROLET DEALERSHIP HARBISON RD COLUMBIA SC THEY JUST HALF REPAIR IT SOMEONE MAY DIE IF CAR CONTINUE TO POWER DOWN.

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CAR HAS BEEN RETURNED TO DEALER FOR REPAIRS CONCERNING THE MOTOR AND ELECTRICAL SYSTEMS. THEY HAVE NOT BEEN SERVICED OUTSIDE OF THE DEALERSHIP. CAR FREQUENTLY QUITS AND HAS TO BE JUMPSTARTED.

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MULTIPLE COOLANT ISSUES. BOUGHT 2/2019, TOOK IT BACK TO THE SHOP FOR COOLANT ISSUES IN 3/2019 AND DISCOVERED ITS LEAKING COOLANT AGAIN. FROM THE ENGINE COOLANT WATER OUTLET.

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TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE THE CONTACT WAS MAKING A LEFT TURN, A SECOND VEHICLE CRASHED INTO THE REAR PASSENGER SIDE OF HER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE. THE DRIVER SUSTAINED AN INJURED RIGHT SHOULDER, WRIST, AND BACK THAT REQUIRED MEDICAL ATTENTION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.

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