What 585 owners told NHTSA about the 2013 Chevrolet Cruze Limited

"TAKATA RECALL" WE WERE GOING TO CHURCH ON SUNDAY MORNING , IT WAS A RAINING DAY , I WAS DRIVING AT 35-38 MPH IN A ZONE 40 MPH . I WAS APPROACHING TO A CURVE WHEN I INTENDED TO BRAKE, THE CAR SLIPPED TO THE LEFT ALL THE WAY , IT DONT BRAKED, IT DONT TURN ON THE SENSOR TO STABILIZE THE CAR AND THE MOST IMPORTANT , ANY OF THE AIR BAGS IN THE LEFT SIDE , IT DONT CAME OUT . THIS IS THE POLICE ACCIDENT REPORT CASE # HC170007937.

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TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,200. ...UPDATED 03/08/17 *BF *CN

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WHILE DRIVING CAR MESSAGE CENTER SAYS ENGINE OVERHEATED, PLEASE IDLE ENGINE. AFTER EXAMINING VEHICLE, FIND THERE WAS NO COOLANT IN VEHICLE. BEFORE COOLANT GETS TO EMPTY THERE SHOULD BE A LOW COOLANT WARNING TO PREVENT THE VEHICLE FROM BEING OVERHEATED. NO LOW COOLANT WARNING. FILLED UP COOLANT

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AT RANDOM CAR WILL IDLE UP AND DOWN AND RPMS WILL JUMP. THIS HAPPENS WHEN JUST CRANKED AND AFTER DRIVEN AND SITTING STILL IN IDLE. ALSO, AT RANDOM WHEN TRYING TO CRANK THE CAR IT SEEMS TO GET STUCK AND I WILL HAVE TO RETURN THE IGNITION IN ORDER TO GET THE MOTOR TO FULLY TURN OVER.

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THE CAR WAS PARKED. I STARTED IT AND 2 MINUTES LATER I GOT 3 MESSAGES "ENGINE POWER IS REDUCED" "SERVICE TRACTION CONTROL" "SERVICE STABILI TRAK" AND THE ENGINE LIGHT CAME ON, IT WOULDN'T GO MORE THAN 5MPH. SO THEN I PARKED AGAIN, THANK GOD I DIDN'T EVEN LEAVE THE PARKING LOT OF THAT BUILDING. SO THEN I TURNED IT OFF AND LET IT REST FOR ABOUT 10 MINUTES AND THEN STARTED IT BACK ON AND THE MESSAGES DISAPPEARED AND IT WAS RUNNING "FINE" THE GAS PEDAL FELT A LITTLE HARD WHEN TRYING TO ACCELERATE. NEXT DAY SAME THING BUT THIS TIME WHILE I WAS ON THE HIGH WAY, I USE I-88 TO GO TO WORK EVERY DAY AND THIS IS VERY DANGEROUS, GOING FROM 65-70 MPH TO 10 MPH AND IF SOMEONE WOULD'VE BEEN BEHIND ME THEY COULD'VE HIT ME. THIS IS VERY SCARY AND SOMETIMES I WORK LATE SHIFTS AND WITH THIS COLD WEATHER HAVING TO TURN THE ENGINE OFF FOR IT TO "RUN" AGAIN IS HORRIBLE. I WAS FREEZING TO DEATH. I HAVE READ HUNDREDS OF COMMENTS FROM PEOPLE WHO HAVE HAD THE SAME PROBLEM AND SAME CODES, AND I THINK GM SHOULD HAVE A RECALL FOR THIS, BECAUSE IT'S A MANUFACTURER PROBLEM AND THEY SHOULD FIX IT. TODAY I AM TAKING IT TO A CHEVY DEALER AND SEE WHAT HAPPENS. HOPEFULLY THIS HELPS TO HAVE ENOUGH PROOF OF THIS ISSUE.

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TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT STATED THAT THE STABILITY CONTROL WARNING INDICATOR FLASHED, THE RADIO SHORTED, AND VARIOUS WARNING INDICATORS FLASHED. THE STEERING WHEEL SEIZED EACH TIME THE FAILURES OCCURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURES. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

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TAKATA RECALL SMOKING IN MOTION.ALTERNATOR AND GENERATOR AND TURNING.

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MY TRANSMISSION STARTED SLIPPING WHILE DRIVING TO WORK ON THE HIGHWAY AT 70 MPH. THE CAR GAVE ME 2 WARNINGS, ONE FOR THE TRACTION CONTROL NEEDING SERVICED AND ONE FOR THE TRANSMISSION NEEDING SERVICED. I DROVE THE CAR TO MY DEALER EXPLAINED THE PROBLEM TO THE DEALER AND STATED THAT I DIDN'T THINK I WAS GOING TO MAKE IT TO THEM. THE DEALERSHIP SERVICE CENTER LET THE CAR SIT FOR A FEW HOURS AND THEN CHECKED FOR CODES AND MYSTERIOUSLY COULD NOT FIND ANY PROBLEM. THE PROBLEM ALWAYS STARTS WHEN THE VEHICLE IS GOING UP HILL, THE TRANSMISSION LIGHTS STARTS BLINKING, THE CAR STARTS SPUTTERING AND I LOSE SPEED VERY UNSAFE IN TRAFFIC! WHEN SITTING AT A STOP LIGHT WITH THE BRAKE PEDAL MASHED TO THE FLOOR THE CAR LUNGES FORWARD. I HAVE SEARCHED ONLINE FOR SIMILAR PROBLEMS AND HAVE FOUND THAT MANY CRUZE OWNERS ARE HAVING THE SAME PROBLEM AND GM REFUSES TO HELP THERE DOES SEEM TO BE AN ASSOCIATED RECALL BUT IT DOESN'T STATE THE TRANSMISSION PROBLEM IN THE DISCRIPTION. (NHTSA 16V502000) POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM). THE SERVICE CENTERS CAN'T FIX THE PROBLEM BECAUSE THE CAR IS NOT SHOWING ANY CODES WHEN THEY CHECK AND I'M ALWAYS SENT HOME.

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WHILE ACCELERATING ON CITY STREETS, THE TRANSMISSION WENT INTO THE FOURTH GEAR AND HESITATED TO GO ANY FASTER. I THEN STOPPED ACCELERATING BUT THEN THE TRANSMISSION SLAMMED INTO THE THIRD GEAR AND REVVED HIGH UNTIL I PUSHED ON THE BRAKES AND THE TRANSMISSION SLAMMED BACK INTO THE FOURTH GEAR. THIS ISN'T THE FIRST OCCURRENCE. I HAVEN'T TAKEN THE VEHICLE TO THE DEALERSHIP FOR SERVICING.

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JUST BOUGHT THE VEHICLE AND WAS DRIVING AND KEPT HEARING A CLUNKING NOISE IN THE FRONT END AND NOTICED THE FROM ROTORS WAS INDICATING REPLACEMENT SO TOOK BACKTO DEALER AND THEY ALSO FOUND THAT THE FRONT STABILIZER LINK ON DRIVERS SIDE WAS SNAPPED IN HALF CAUSING OUTER TIE ROD NEEDING REPLACEMENT AND COULD OF CAUSED A CRASH AS YOU WOULD LOSE CONTROL OF VEHICLE ONCE OUTER TIR ROD DISCONNECTED.

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TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH IN INCLEMENT WEATHER, ANOTHER VEHICLE ATTEMPTED TO SWITCH INTO THE CONTACT'S LANE. AS A RESULT, THE CONTACT HYDROPLANED AND SPUN MULTIPLE TIMES CRASHING INTO SEVERAL TREES BUT THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK, NECK AND SHOULDER INJURIES AS WELL AS BRUISES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE CRASH SCENE TO AN IMPOUND LOT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNAVAILABLE.

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ROUGHLY 6 WEEKS AFTER PURCHASING THIS VEHICLE, I STARTED HAVING INCIDENTS WHERE THE RADIO WOULD CUT OUT FOR 2-3 SECONDS AND THE INFOTAINMENT SCREEN WOULD GO BLANK. AT THE SAME TIME, THE "SERVICE STABILITRAK" MESSAGE MOMENTARILY APPEARS ON THE INSTRUMENT PANEL. THERE ISN'T A TREND TO WHEN THIS HAPPENS. SOMETIMES IT WON'T HAPPEN FOR A WEEK, OTHER TIMES IT WILL HAPPEN MULTIPLE TIMES IN A SINGLE DRIVE. LAST WEEK, THIS HAPPENED AND I ALSO LOST POWER STEERING AND COULD NOT STEER FOR WHAT FELT LIKE A COUPLE SECONDS. BASED ON THE CHEVROLET CRUZE CUSTOMER FORUM, THIS IS A FAIRLY COMMON PROBLEM AND OTHER'S HAVE ALSO LOST POWER STEERING PULLING OUT OF A PARKING LOT. THERE IS NOT A RECALL FOR MY SPECIFIC VEHICLE OR A PERMANENT CORRECTIVE ACTION THAT I'VE FOUND. IT HAS BECOME A SAFETY CONCERN AND GM SHOULD TAKE RESPONSIBILITY AND RECALL THE AFFECTED VEHICLES BEFORE POWER STEERING IS LOST AT HIGHER SPEEDS.

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WHILE DRIVING THE VEHICLE POWER STABILITY FLASHES THE ELECTRICAL SYSTEM RESETS AND IF DRIVING YOU LOSE CONTROL OF THE VEHICLE.

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ENGINE LIGHT CAME ON , AUTO ZONE RAN IT AND CODE P0299. STATES IT THE TURBO/ SUPER CHARGER UNDERBOOST. 81,000 MILES. I HAVE ONLY HAD THIS VEHICLE 18 MONTHS. I DON'T RACE AROUND TOWN IN IT.

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STOPPED ON HILL CAR IN DRIVE AFTER A FEW SECONDS STARTS ROLLING BACKWARDS.

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TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE THE VEHICLE WAS PARKED WITH THE KEY REMOVED FROM THE IGNITION, IT ROLLED AWAY TWICE WITHIN 24 HOURS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V502000 (ELECTRICAL SYSTEM, POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.

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OWNER DRIVES THE VEHICLE FOR 10 MILES OR GREATER AND AFTER PARKING FOR SEVERAL MINUTES THE VEHICLE HAS A BURNING SMELL INSIDE. IT REMAINS FOR DAYS AT A TIME EVEN IF THE VEHICLE HAS NOT BEEN DRIVEN. THIS HAS OCCURRED SINCE OWNERSHIP. SECOND PROBLEM; BRAKES LOCK UP AFTER THE CAR IS WASHED AND PARKED FOR A FEW MINUTES. REMEDY IS TO STEP ON THE ACCELERATOR WITH THE VEHICLE IN GEAR (DRIVE OR REVERSE) AND PREPARE TO BRAKE IMMEDIATELY. IT TOOK 1000 RPM'S TO GET THE BRAKES RELEASED THIS TIME. IT HAPPENS EACH TIME THE CAR IS WASHED IN A STATIONARY POSITION. MILEAGE IS 27,000.

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THIS IS A RECURRING ISSUE THAT HAS BEEN GOING ON WITH MY CAR SINCE THE LIGHTS CAME ON THE FIST TIME. THE DEALERSHIP ACTS AS IF I DON'T KNOW WHAT I AM TALKING ABOUT. I HAVE WASTED SO MUCH GAS AND I TRANSPORT CHILDREN WITH AUTISM AT TIMES IN VA DC AND MD. I HAVE CONSISTENTLY COMPLAINED ABOUT THE STICKING THROTTLE OR ENGINE MISFIRE. PLEASE I FEAR FOR THE SAFETY OF MY CLIENTS AND MY FAMILY.

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TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. UPON ACCELERATION, THE VEHICLE HESITATED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

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I NOTICED MY CAR WAS "SPUTTERING". AFTER MULTIPLE ATTEMPTS TRYING TO FIND OUT WHAT WAS WRONG WITH NO ATTEMPTS ALL IT DID WAS GET WORSE. IT FELT LIKE MY CAR WAS SUFFOCATING. IT GOT TO THE POINT WHERE IT WAS CHUGGING THE WHOLE WAY HOME FROM MY EMPLOYMENT. OPENED THE HOOD WHILE IT WAS RUNNING AND IT APPEARED A SPARK PLUG WAS ARCHING. AFTER REMOVING THE COIL PACK TO GET TO THE SPARK PLUGS ONE OF THE BOOTS COMPLETELY FELL APART WHILE TRYING TO REMOVE IT. IT WAS THEN THE COILS WERE LOOKED AT, 3 OUT OF 4 WERE CORROSION AND SO WE'RE THERE CASINGS. THE WHOLE SECTION NOW NEEDS TO BE REPLACED ON A CAR WITH LESS THAN 80,000 MILES.

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THERE HAVE BEEN TWO TIMES WHEN I HAVE BEEN PULLING OUT OF A PARKING LOT AND THE ENGINE DIED. NOTHING SHOWED ON DASH. I PUT THE CAR IN PARK AND RESTARTED AND IT STARTED BACK UP. TOOK THE CAR TO THE DEALER AND THEY INDICATED THAT THERE WEREN'T ANY CODES SHOWING AND IF IT HAPPENED AGAIN TO BRING THE CAR BACK. HAPPENED AGAIN LAST NIGHT, SAME SITUATION. NOTHING SHOWING ON DASH. ALSO SOMETIMES SEEMS TO HESITATE WHEN ACCELERATING.

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LESS THAN 2 MONTHS AFTER THE WARRANTY EXPIRED THE WINDOW REGULATOR CENTER PIECE ON THE DRIVERS SIDE BROKE WHEN USING THE POWER WINDOW CONTROL TO ROLL THE WINDOW BACK UP. THIS VEHICLE HAS NO CIRCUMSTANCES THAT WOULD CAUSE THIS PART TO FAIL BESIDES IT BEING A FAULTY PART. THE WINDOW IS STUCK IN THE DOWN POSITION AND THE PART HAS TO BE ORDERED FROM OUT OF STATE. THE REPAIR COST IS IN EXCESS OF $300 WHICH I SHOULD BE REIMBURSED FOR. THE VEHICLE WAS STATIONARY AT A DRIVE THROUGH WINDOW AT THE TIME OF FAILURE.

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TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 10 MPH, A SECOND VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE AND CAUSED SIGNIFICANT DAMAGE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER AND PASSENGER SUSTAINED NECK, BACK, AND HEAD INJURIES, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 72,000.

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THE TURBO STARTED GIVING PROBLEMS AT UNDER 40,000 MILES LIGHT CAME ON ON THE HIGHWAY

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WHEN STARTING MY CAR FROM ANY STATIONARY POSITION, 0 MPH (FLAT PARKING, ON A HILL OR AT AN ANGLE) THE STARTER WILL ENGAGE AND CONTINUE TO RUN AND RUN WITHOUT STARTING THE ENGINE. IN ORDER TO START THE CAR, I HAVE TO TURN OFF THE IGNITION AND TRY AGAIN. THE SECOND TIME THE CAR WILL START (SO FAR). ALSO, WHEN I USE THE AIR CONDITIONER (CAR IN MOTION, ANY SPEED 0-65MPH, ON CITY STREETS AND ON HIGHWAYS) THERE IS A COOLANT SMELL THAT COMES OUT OR THE VENTS. IT IS A STRONG SMELL AND I CANNOT FIGURE OUT A PATTERN FOR WHEN IT HAPPENS. IT HAPPENS WHEN I HAVE THE CAR RUNNING, SOMETIMES WHEN I FIRST TURN ON THE AIR CONDITIONER AND THEM IT WILL HAPPEN RANDOMLY AS I AM DRIVING AND THE AIR CONDITIONER HAS BEEN ON FOR A WHILE. I HAVE NEVER TRIED TO SEE IF IT HAPPENS WHEN I DON'T HAVE THE ENGINE RUNNING (DON'T KNOW IF THE AIR CONDITIONER CAN RUN WITHOUT THE ENGINE RUNNING).

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