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What 106 owners told NHTSA about the 2013 Chevrolet Captiva

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (106)Crash / fire / injury (6)Engine (55)Electrical system (31)Transmission & drivetrain (10)Electronic Stability Control (esc) (7)Brakes (5)Steering (5)Airbags (4)Body & structure (4)Fuel system (4)Visibility & wipers (3)

2 of 106 complaints match · Airbags · crash/fire/injury only · clear filters

Apr 21, 2025AirbagsCrash1 injury

On [XXX] while driving this vehicle owned by the state of Arizona I was involved in a collision at 40 mph. The airbags did not deploy and I sustained serious brakes and internal bleeding. There were no warning lamps. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11655892

Feb 13, 2015AirbagsCrash

JANUARY 2, I WAS DRIVING ON I95 AT 60 MILES AN HOUR, ANOTHER CAR GOT FLAT TIERS AND LOST CONTROL, SUDDENLY MADE A U TURN AND IMPACTED ME FRONT TO FRONT, MY AIR BAGS DIDN'T DEPLOYED, CALLED CAR MAKER AND THEY HAVE NO RE-CALLS AND NO TAKING ANY ACTIONS ABOUT MY REPORT. *TR

NHTSA ODI 10683352

Working with the data? Download all 106 complaints as CSV · fetched from NHTSA July 28, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2013 Chevrolet Captiva verdict →