Home · 2013 Cadillac XTS · Complaints
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
4 of 103 complaints match · Seats · clear filters
Rear seat head restraint does not lock in upright position. I drive with read head restraint folded down for visibility. When I try to lock in upright position for passengers, brighter head restraint locks upright.
NHTSA ODI 11550616
HEADLINER IN REAR OF CAR FALLEN DOWN
NHTSA ODI 11141379
TL* THE CONTACT OWNS A 2013 CADILLAC XTS. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 12V525000 (SEATS), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,463.
NHTSA ODI 10919147
S10 APPROPRIATE HANDLING- LETTER TO THE SECRETARY FROM CONSTITUENT RE COPY OF A LETTER TO THE GENERAL MOTORS COMPANY, PROBLEM WITH HIS XTS 2013 CADILLAC. *SMD THE CONSUMER STATED THE REAR HEATED SEATS TURNED ON BY THEMSELVES. ALSO, THE STEERING WOULD MAKE A KNOCKING SOUND, WHILE PARALLEL PARKING OR MAKING A SHARP TURN. THE DEALER CHANGED THE STEERING MECHANISM. HOWEVER, THE NOISE WAS STILL PRESENT. *JB THE DEALER INFORMED THE CONSUMER, THE NOISE WAS NORMAL. UPDATED 12/01/14. *JB
NHTSA ODI 10650176
Working with the data? Download all 103 complaints as CSV · fetched from NHTSA July 23, 2026