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What 103 owners told NHTSA about the 2013 Cadillac XTS

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (103)Crash / fire / injury (2)Electrical system (41)Suspension (25)Engine (12)Brakes (9)Lights (9)Speed control (6)Wheels (6)Seats (4)Airbags (3)Driver assistance (3)

3 of 103 complaints match · Driver assistance · clear filters

Feb 28, 2025Electrical systemDriver assistance

As I’m driving with cruise set my brake lamps intermittently flashing without breaking and the cruise control potentially disengage. A software glitch in the body controls module. Plus, my passenger light says the dim light it out when it’s not. I’v had a mechanic replace the light multiple times and he says it something in the wiring.

NHTSA ODI 11645576

Feb 13, 2025Electrical systemDriver assistance

I have replaced my low beam 4 times and it’s still showing the light is out and it is. My cruise control disengaged when I’m driving above 65 with the cruise set and there’s no cars in front of me.

NHTSA ODI 11642498

Aug 7, 2021Electrical systemSpeed controlDriver assistance

DIC(Digital information cluster) fails to come on when I start the car. This is an electronic dashboard and also affects all the steering wheel Controls including cruise control, turning signals and heads up display.Without the system you are essentially driving blind. I notified Cadillac customer service A few months ago and they said they would replace the part but I would have to pay for the labor but they have not done so thus far. This instrument failure apparently happens often and through 2015 they had a service call to replace the part but I was not notified and it did not happen in my car until recently.

NHTSA ODI 11428139

Working with the data? Download all 103 complaints as CSV · fetched from NHTSA July 23, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2013 Cadillac XTS verdict →